Audio

If for whatever reason your Kaira pro forgets Bluetooth exists or won't enter pairing mode for whatever reason, hold all 3 buttons (power, pair, and the Xbox connect) til your device reboots. Will fix itself :) 

Компьютер не видит мои USB-наушники Razer BlackShark V2 X

hello i am trying to register my razer blackshark v2 wired green edition and when i out in the product number it says invalid product number 

So I’ve had my blackshark v2 pro (the older ones, not the 2023 model) for a couple months now. I’ve noticed that whenever I enter a voice chat and try to play games at the same time, the audio completely flattens - there’s no more dynamic in sound, and everything is just bad to listen to. I don’t have this problem when I just play games without being in a voice chat. Do the headphones just struggle with multitasking like that, or am I missing some setting that I need in order to be able to enjoy game audio while also talking with people? Thanks

So I know it's a USB-A connection, is it possible to connect this headset to a phone in any way? I didn't realize that it was only USB til I received my headset in the mail, I thought it came with both cords for some reason, and so I can only use them on my PC and I really wanted to be able to use it for both. If any converters work or If there's a cord I can replace or anything let me know (:

Hello,i would like to ask if there is any possibility to connect razer leviathan pro v2 with external audio card?

Why do I have to unplug my headphones and plug them back in every single time I boot up my PC?Everything on my PC is up to date and have nothing but problems with all my razer devices.Use synapse 3 (up to date). Have uninstalled, reinstalled, tried using windows drivers, nothing seems to stop the problem.

 Buenas, cambie de ordenador y no me deja activar el sonido envolvente porque el código ya lo use, que puedo hacer?

I'm facing a tough choice between two headphones: the Razer Barracuda Pro and the Razer Opus. My phone is the Mi 10T Which one is better in terms of vibration and sound quality on a mobile phone? I want the best option. Thank you

 I can't access 7.1 surround-sound because when scraping the code I lost two digits, I don't know if they are numbers or letters. What do I have to do to have access to the full code?

I recently purchased the Razer Kraken Kitty V2 Pro to use its Chroma Connect function. I've already had the Vyper Mini mouse, which has the same function, for 2 years, and I noticed a difference in the colors.Apparently, the headset has cooler lighting than the mouse, which makes the colors completely different (What's pink on the mouse turns purple on the headset, what's yellow turns green, and so on). Is this common or is it a defect in the headset?

I'm facing a tough choice between two headphones:the Razer Barracuda Pro and the Razer Opus.My phone is the Mi 10T Which one is better in terms of vibration and sound quality on a mobile phone? I want the best option. Thank you

So hello guysI have a problem with one of the cables. When I’m plugin the dongle on the cable, my microphone sounds catastrophic but if I but the dongle straight in it doesn’t. So guys how do I get a new one?I‘m sending a picture of the cable right down below.It’s an USB-A-ON-USB-C-Extensioncable

my right side headphone is low, the Razer - Nari Essential Wireless Gaming Headset I went to my PC settings and I fix all that like I have everything on 100 and still not working is still low

Hi i just bought a razer kraken x lite and i tried to scratch the code with key and i destroy the code. now i cant submit a ticket i get error {"code":"401","message":"Unauthorized"}

Mic sounds good when is conected by jack, also synapse dont see headset, when wireless by usb transceiver mic sound terible, i try everything on support page, reinstal synapse, update firmware, update audio drivers

Hi, I’ve seen that you replied to someone’s thread about having bad sound on the Kraken Kitty V2 BT, I also have been having this issue, I just got them the day before I fully charged them and tried everything that I could from your website and from youtube. I realised that they work normally when I use them on my phone, however they cut out sound, have a very bad quality of mic which also cuts out and makes a weird buzzing noise which sounds like some arcade when I use them on my computer. Do you maybe know how could I fix this? I also tried to use the 7.1 surround sound but it does not let me.

I am interested in buying he barracuda X headset. I am wondering if the microphone works wirelessly when plugged into the Nintendo switch. I have been playing on wired headphones that come with a phone (had no problems) but i am not sure if the mic works wirelessly.  

I got a Lazer Leviathan X as a gift. I want to play music from discs through my LG DVD player for now and then maybe get some games. Help setting up please.

I bought kaira pro for playstation headphones 4 times and all 4 times I came across defective/ defective ones. I first picked up used on Avito (Russian marketplace) for 8000 rubles, they are barely enough for 3 hours without the vibration and backlight, second time took in the CSN (one of Russia's largest electronics stores, which sells only original products as they claim, and in fact it is, but they are incidents when still under the guise of the original comes marriage) hyperspeed version (as usual only with the ps logo) for 17500, they have battery everything was in order only when the battery level is below 40% they yelled in my ear low battery every few minutes for 3 hours (this is with dynamic lighting and the average vibration), for the third time 3 weeks ago, took over 12000 usual also in the CSN they have a defective battery, but it is one day put it on the charger all night kept charge 8 hours, and another 2 hours have been screaming low battery, try to charge poverbank,

I bought the nommo v2 and was wondering if anyone knew if there was a way to get them to hook up directly to the monitor? I have a msi Optix MAG321CQR and it doesn't have speakers I play my PS5 on it and hate having to wear a headset to have sound. Any help would be appreciated.

Hello, I can see I have firmware 1.3.0.0 in my brand new nommo v2 (not pro) speakers.Speakers are on, in PC mode, both connected to the subwoofer as expected and connected to the computer.The bluetooth 5 adapter of the computer is also on.When I try to update firmware to the latest 1.6.1r5, I can go until the update stage where the update button remains greyed out.What am I missing ? Regards

So this started about a month ago.  Computer monitors went to sleep woke up no audio, all audio tests in windows show its working including sound levels (even Gskil ram activates to sound) but no audio.  Speakers are on.Power on and off the speakers no change.  Cold boot PC sound comes back.  Warm boot does not help.  Windows 11 Pro - I should just chalk all my issues up with this. ever since setting up this PC with Windows 11, nothing but problems with Synapse 3.

At first i had an issue in game, as soon as i went into voice channel all sounds would cut out, i couldn’t hear anything at all until i left the voice channel but my mic was working and my friend could hear me. I looked this up and found a solution that did work and let me hear the game and voice channel but now it’s like the mic doesn’t even exist and i can’t be heard. If anyone knows a solution please let me know asap ! I don’t want to return:(

I can’t find a solution to my problem, but that seems very similar in many other topics.I found a little trick that helps with Razer Audio.My left earbud turns off after seconds when it isn’t playing something.I open the case and then I autopair it with my phone, and if it’s already playing something they work fine.But whenever I stop the music or if I wasn’t playing nothing the left earbud turns off (only the left one)I also noticed that if I have bluetooth off and I open the lid of the case both earbuds try to connect to something, but in a few seconds the left earbud turns off even if it’s still in the case.The second problem is with Razer Audio app that can’t find the earbuds, and I think it’s because of the left earbud problem.I found this trick, if I use Razer app in floating window and I play something to avoid that the earbud turns off it just work s fine with no problems at all.