Audio | Razer Insider
Skip to main content

Audio

-

  • 2,955 Threads
  • 6,341 Replies
2955 Threads
Rafal5691
Rafal5691Insider Mini
asked in Audio
Kraken V4 Pro - OLED Control Hub - Home Screen Display

Hi I bought it yesterday. However hard I try I cannot send “System Information” to Home Screen Display. A warning appears : “ HOME SCREEN DISPLAY You selected Home Screen display was not applied successfully to the device. You can revert to the previous image or retry your last selection” I have no idea what I should do. Razer Synapse 4 (last update Feb 13,2025) and the last firmware installed. I’d appreciaty for any piece of advice, pls. I have to say that I would be more satisfied if there was an option to set the screensaver as time /date instead of 3 snakes.

905
Rafal5691
MikadoYellowrushcast662
MikadoYellowrushcast662Insider Mini
asked in Audio
Blackshark v2 pro low volume

Hey guys! Just upgraded from a razer nari essential to the blackshark v2pro 2023 edition. I immediately noticed, that even with the knob turned to 100, and all my volume settings on low it still has quiet audio. I mean with the nari i never turned it all the way, i did not need it. The nari’s volume adjustment did not interfere with the pc’s own one. The blackshark’s volume control directly adjusts the pc setting, that seems wrong to me. However with the blackshark’s full volume im not pleased at all. Low for gaming, low for music. Disappointing Is there a fix for this?

12583
LightYellowpulseleet421
VermilionDIAMONDhead377
VermilionDIAMONDhead377Insider Mini
asked in Audio
Razer Kraken V3 pro suddenly power off.

Hi. My Razer Kraken V3 Pro suddenly turns off.I have the Razer Synapse wireless power save turned off, but it still turns off.This also occurs while playing games and even with the USB cable connected.It is okay if I turn the power switch back on, but it takes about 5 seconds to turn it on and I have to take one hand off during that time, so if it occurs during game play, I have to continue playing silently. My PC environment is as followsOS: Windows 11 Home 22631.2861Razer Synapse: 20231208 Please help me solve this problem.

8686
RoseDustsleekvine230
MaFFiN159
MaFFiN159Insider Mini
asked in Audio
THX Spatial audio Activation

I have Razer kraken gaming headset and i have recently reinstalled my THX Spatial Audio application because i had some issues with it, and now it wants activation code again, is there a way to use my account so i can use the application again ? Or can i get new activation code somwhow?

882
FiszPL
Vanguard
F
focusScarletbit952Insider Mini
asked in Audio
EQ settings for Razer Kraken V3 Hypersense

Hello, I decided to buy Razer Kraken V3 Hypersense. But two days in a row I am trying to make EQ for Siege, because steps sound is not so clear. Is anyone using the same (or near the same) headset, and what settings you have in Razer Synapse for better soung quality in Siege? Thank you in advance!

1680
F
DivaZoruack
DivaZoruackInsider Mini
asked in Audio
RAZER KRAKEN V4 Bluetooth

I have a question is it possible the use the bluetooth of the Razer Kraken V4 on the Phone and if yes is it with out an adapter. And is there an app to change the colour of the Headset on the Phone.

310
DivaZoruack
voiceDarkYellowthink956
voiceDarkYellowthink956Insider Mini
posted in Audio
My Razer Kraken Kitty Edition keeps disconnecting and reconnecting

My Razer Kraken Kitty Edition headphones keep disconnecting and reconnecting constantly for a long time, until yesterday the thing that helped me to avoid that was launching synapse and let the device properly connect. Unfortunately since yesterday that procedure stopped working and the device again keeps disconnecting even if I launch the synapse. The USB is perfectly fine and I don’t think that might be a problem. What should I do? Because now the headset makes my gaming experience awful and is unusable.

290
voiceDarkYellowthink956
G
greatPaleMagentacove855Insider Mini
asked in Audio
7.1 Sound Not working

I've bought a Razer Kraken X Lite headset. I've enabled 7.1 and everything, but thing is in my device manager under the tab of Sound, video and game controllers, one of my 7.1 surround sound is giving error code 10. and my 7.1 doesn't work in headset mode. There’s only a small sound and then everything stops, even in the test.

50
G
Voidless_Aspect
Voidless_AspectInsider Mini
asked in Audio
product number gone

I went out with my barracuda x headset and the product number label managed to get wet or something and rip off is there any way to get it from the box

30
Voidless_Aspect
byteLincolnGreenlink713
byteLincolnGreenlink713Insider Mini
asked in Audio
Blackshark v2 pro not working after update

Recently razer synapse update by itself and right after that headphones stopped working. I can see them in device manager, razer synapse recongize them also I can hear beep of turn on/off button yet whenever I try to play something on yt or spotify there is no sound.

160
byteLincolnGreenlink713
Rafal5691
Rafal5691Insider Mini
asked in Audio
Dongle Nari / Nari Ultimate

Hi Can I use the Nari dongle as a substitute for Nari Ultimate ? I’d appreciate for reply

61
FiszPL
Vanguard
B
bowy72Insider Mini
asked in Audio
razr kraken v4 surround sound not working

Hey all, I have recently got myself the razor kraken v4 headset and the surround sound is not working, I’ve tried activating the 7.1 surround sound by paying for it and even still everything is mono audio, all left and right channel is combined, so if I have someone in game shooting on my left I can hear it on my right too, so it makes it impossible to know direction of noises, anyone know if there is a solution? thanks in advance

220
B
leoneon9
leoneon9Insider Mini
asked in Audio
BlackShark v2 Pro sound enhancement in seeting bugged by windows 11 24h2

After windows 11 24h2 update, BlackShark v2 Pro (2020) cannot play sound normally with choosing the “razer thx” sound enhancement in windows setting. After closing it, soundplay was fixed. But closing the sound enhance causes all setting in synapse cannot be adjusted, like eq and something else. Hope it can be fixed soon.

650
leoneon9
B
buzzLightApricotcoast933Insider Mini
asked in Audio
Hot Glue

If you are having problems with no audio,not paring even when using a wired connection,random disconnection,etc it’s because of the poor build quality.Exterior of the headset looks great but wait until you break it open and look inside.I found out that they skimped out on soldering wires and instead just hot glued them to the boards.It was only a matter of time before it went to garbage.

40
B
C
cashy991Insider Mini
asked in Audio
Surrround sound app not working, No authentication found

So, 2 days ago I bought Razer Kraken X Lite, came home and today I wanted to try surround sound, 1st I was having problems with Surround Sound App and I was reinstalling it 5 times, after that I finally installed it, when I wanted to log in it said “No authentication found”, I was searching the fix on Razer Insider but couldn’t find anything, I only found 1 mod that said “Uninstall the app, restart the PC and install it again”, I did that 3 times nothing happened. Please someone help.

241
Razer.sushi.boi
P
PocketFULLAMoney218Insider Mini
asked in Audio
Did you guys at Razer fix the memory leak being caused by Razer drivers (THX Spatial Audio) yet?

about a year ago, I found that Razer’s THX Spatial Audio (as awesome as the virtual surround sound Razer offers) it still had a problem, which was i had a memory leak on system startup and I know for a fact it was being caused by Razer’s THX software because when I remove the program, the issue is solved. I found a reddit post on this same issue from 3-4 years ago so if you guys STILL haven’t fixed it, that’d be quite sad. That’s why I uninstalled the program then. I wonder if others here can confirm they are having the same issue. But I really hope you guys fix this issue because I miss the THX spatial audio, it is the best virtual surround sound offered today. I’ve tried others like Dolby atmos and DTS. they were not bad, but Razer THX is the best one imo. Anyway, i have 32 GB of ram on my laptop and on system startup i would see my ram usage going up from 8 GB all the way up to 32 GB while my computer is sitting idle. so yea that’s a memory leak.

5061
OPALDarkPurplesleek729
SomethingMAD
SomethingMADInsider Mini
asked in Audio
Razer Nommo v2 Pro Subwoofer stopepd working

The subwoofer of my Razer Nommo v2 pro stopped working. It doesn't blink any lights. Speakers are blinking red. It is 2 months old. What do I do?

781
Warmuro
Warmuro
WarmuroInsider Mini
asked in Audio
Nommo V2 Pro Custom Equalizer and THX OptionDoesn't Work

I've bought Nommo V2 Pro. Whatever I do, only Presets work, I can't change the audio levels in custom. I mean, I change sliders but non of them has any effect. Movie, Music etc. affects, they are working but my only issue with the equalizer is in Custom mode. Also THX option doesn't do anything, it's always sounding stereo even though i click and select THX. I changed usb ports, updated my speakers and subwoofer to latest firmware, I even reinstalled Windows 11 Pro (latest version) but my problems persist. I tried with Synapse 4 and 3 but no luck. My bios, drivers etc are all updated. Please help me.

1543
Warmuro
DIGIENTH
DIGIENTHInsider Mini
asked in Audio
LOUD Static Noise Coming from Blackshark V2

Hello, shortly after purchasing this headset it will randomly start making a really loud static noise. I have the unplug the USB and plug it back in to stop the noise. Very annoying to say the least… It will happen to me probably every 5-10 minutes.

981
ByP1996
PROSTYPRO3
PROSTYPRO3Insider Mini
posted in Audio
Barracuda X chroma

When i tried to call on discord and play a game of valorant, i couldnt hear the in-game sounds but i could only hear my friend talking. What do i do?

320
PROSTYPRO3
G
geoWildStrawberryroad177Insider Mini
asked in Audio
Razer Nommo speakers stopped working

These are wired 2 piece speakers with 3.5mm jack connected to audio output of my Windows 11 desktop computer. The speakers do not show up in Sound Settings, and when I click on ADD DEVICE Windows is unable to find the speakers. Some things I’ve tried with no success include: Windows audio trouble shooting; Updated Drivers; Restarted computer; plugged speakers into another power outlet. Can somebody please help?

200
G
BrandenMcCord
BrandenMcCordInsider Mini
asked in Audio
Replacing my Razer Kraken

I bought my Razer Kraken back in 2019 and it’s finally starting to bite the dust my problem is i have my headset plugged into the Razer Seiren X where all it has is the 3.5mm jack and all the headsets use USB-C is there an adapter i can get to convert usb-c to 3.5mm jack so i don’t have to replace my working microphone as well

70
BrandenMcCord
Maestro_Luca
Maestro_LucaInsider Mini
asked in Audio
THX Spatial Audio causing Windows audio device graph isolation to use alot of CPU

Hi guys! Hi Razer team! So, as the title suggest, THX Spatial Audio has a CPU problem, a very old problem it seams. i found a work around: go to Task Manager → Services an then restart the Windows Audio service. After the restart everything is working as intended. Razer, I know you have a lot to do, but would you be so kind to tell who is the culprit? Or at least why is this happening so we can find a more permament solution? Thanks :)

128410
R
N
NurnburgerInsider Mini
asked in Audio
Difference between the Blackshark V2 X and Blackshark V2 pro microphone

I’m looking to purchase a headset with a high quality microphone for voice control and dictation. The sound guys rate the black shark 2 pro microphone very highly. However, I would like to use a wired connection, as voice recognition tends to have problems with the latency and compression associated with wireless transmission. Is the microphone in the black shark v2 X the same as in the V2 Pro? The two are labeled differently on the website: Razer™ HyperClear Noise-Cancelling Mic vs Razer™ HyperClear Super Wideband Mic There is no difference in the listed specifications, and no response curve is provided Microphone Frequency Response 100 Hz - 10 kHz Microphone Sensitivity (@1kHz) -42 dBV / Pa, 1 kHz

140
N
DIAMONDthinkSeaGreen881
DIAMONDthinkSeaGreen881Insider Mini
asked in Audio
Razer Blackshark V2 Pro pairing failed

Hello Support, I have been using the Razer Blackshark v2 Pro (2020 version) for about three months now. A few days ago, the audio stopped working and it was no longer detected in the Synapse Software. I tried running the pairing utility to fix the issue, and all I got was a pairing failed message. The part that confuses me is that it has the static blue light indicator, which before meant that it was supposed to be connected, but the audio was not working and it was nowhere to be found in the razer software. I have tried; -redownloading software -removing all razer related apps and running just the pairing utility -updating drivers -so so many restarts -downloading new synapse beta; in this version it showed up in the software, but was marked as disconnected with no way to reconnect it. -reading through many similar threads, but none of them have real answers. Unfortunately none of these worked, and now I am lost on what to do. At this point is it just an issue with the headset itself?

3143
E

Badges

View More
CookiesCookie settings

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings