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  • 16,795 Replies
3614 Threads
dekades
dekadesCommunity Cowboy
posted in General Discussion
Top General Knowledge Base Articles

General FAQ's How to find the serial number, product number, or part number on a Razer product Razer Synapse does not recognize or detect my Razer device How to clean Razer devices How to assign macros on Razer Synapse 3-enabled Razer products How to add a device to a multi-device dongle

0
dekades
3 years ago
Swordhun
SwordhunInsider Mini
posted in General Discussion
Synapse 3 - Feedback about working macro

Hi, I'd like to get feedback from the keyboard, about a running macro to avoid "accidents" :) If I runs macro on a simple key, I can set color when pushed and working, but not in case with hypershift + any button (there is an "abnormal" state for keyboard, I can't set new color in this situation). How did you solve it? +1 @Razer You can create a switch (get feedback while running or so), blinking button lights or so + sign in software in Macro tab, for example blinking Macro name. Best solution would be some response from the keyboard button. Thanks

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Swordhun
3 years ago
K
kaboom87
posted in General Discussion
Razer Base Station Chroma Black

Hey, i would like to know if there is any possiblity of obtaining Razer Base Station Chrome in a black color? I live in Poland and it seems all of the stores don't sell it anymore. Further than that, i cannot even buy if from Amazon. What happened?

1
Jenjar
Vanguard
3 years ago
P
Pahasta
posted in General Discussion
Deathadder V2 driver won't install

When I look in the windows settings ist says Driver not avaible. I can't use Synapse, help

0
P
3 years ago
S
soloVermilionRUBY346
posted in General Discussion
Feature Thread

How can i share the feature thread in my social media?? Please help me......

0
S
3 years ago
-Mr.Nobody-
-Mr.Nobody-Insider
posted in General Discussion
Happy 5th Anniversary Razer Store San Francisco

May 21 2016 was one of the historical moment for Razer Finally Open First Ever Official retailer Razer Store In the world and May 21 2021 is marked the 5th Anniversary Congratulation! And I am glad i am part of the history Journey of Razer. Long Live @mltan Hail RAZER Keep Calm, And Game ON My Tweet

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-Mr.Nobody-
3 years ago
Z
ZecuenciaBioHazard
posted in General Discussion
Razer Electra v2 USB niveles bajos no suben

Tengo un problema, ENORME. Mis niveles de audio se mantienen totalmente bajos, no puedo subir ni bajar el volumen y se quedan ahi, no puedo manipularlo... no puedo hacerle nada

0
Z
3 years ago
dekades
dekadesCommunity Cowboy
posted in General Discussion
[TotW] The NOT-RazerStore Live #2 Name Game

In a few days, December 3rd to be exact, we'll be watching the second RazerStore Live event. We're super excited to be presenting another RazerStore Live event so please be sure to tune in. Before we get started with the game, I want to encourage everyone to sign up for the raffle for a chance to win a Razer Blade 15! Now, onto the game! You are tasked with naming the RazerStore Live event, but you can't use the following words in any combination: Razer, Store and Live. Go! - - - Like and comment for a random chance at the weekly "Great" achievement. I'll throw in two more random winners for the "Great" achievement, so join the raffle and like and comment on this thread! - - - About Razer Silver: Razer Silver is the only loyalty rewards credits backed by Razer. Earn Silver when you Pay with Razer or engage in software and services from Razer and our Partners. For more information on Razer Silver visit: https://gold.razer.com/silver/earn Need to Reload Gold?

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B
3 years ago
B
Bonin_Phd
posted in General Discussion
Where can I buy razer phone 2

I think we can buy razer phone 2 unless razer releases new phone

2
B
3 years ago
A
Amirmoheb
posted in General Discussion
synapse failed

Hi, I have and razer mamba and firefly and the synced perfectly with synapse but in the last couple of weeks, they didn't sync very well until 2 days ago that my mamba dpi buttons stop working and the battery indicator on syngas shown 0 % and none of my personalized buttons worked and the same happened with firefly too I change the profile on synapse and nothing happened so I uninstall synapse and reinstall it and everything start to work perfectly and I shut down my laptop and when I start my laptop this morning nothing worked again the same problem and I should mention that my mamba works perfectly when I connect it with wire and the problem with mamba is when it connected wirelessly with its dock. and I don't know what to do about it.

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BlackFireDragon
3 years ago
J
Jamuna121
posted in General Discussion
Help configure chroma discord

So, I'm trying to use the discord extention, but it looks like my discord goes into the loop when I sellect "connect to discord events every 5 seconds I get the "connect to discord ChromaSDK" but nothing changes whether I press cancel or authorize. Any help?

0
J
3 years ago
T
TaipanjittersonBF4D2
posted in General Discussion
dont get the sphex

i hv 1, its scratchy asfuq, use halflife3 and get the helios(which acording to reviewers has a smooth surface on ure skin...deff cannot say the same abt the sphex), its wht i wished i did the only advantage i can think of with buying sphex instead, is tht depending on ure country razerstore shipping is either cheaper or more expensive than glorious, and razer lets u file for rma till jan14 and will refund the initial shipping costs, btw heres a closeup of the surface i.ibb co/QMTyyMp/IMG-20201126-015147 jpg so long ago in a distant land...razer talked some bs abt how destructor2(youtube/watch?v=6hPTa98b0uQ&t=2m27s) had tiny silver flakes to heighten its reflective quality...i hv to say, if they said the same abt sphex(hows u sphex life?), i would believe it,48mp pic taken with mi9 with flash in total darkness just got the achivement tht says i own a razer headset...nvr evr hv i done so, with glitchy nonsense like tht its nowonder razer leakedeveryones info and yes im pissed tht

1
C
3 years ago
p1l0t3
p1l0t3Insider
posted in General Discussion
Razer caring for gamers

So Chief, Razer, here is my proposition. As a gamer, I would like to buy a GPU so I can continue playing (...AAA titles that are killing my current gpu). As Razer, I want to provide gamers anything so I can reinforce my stronghold position as a Gamer focused company, and may even have the opportunity to boost sells. As AMD/Nvidia, I want to show that I do, somewhat, somehow, care about my targetted audience, the gamers. So if Razer do partner with AMD and Nvidia to sell GPUs directly on its platform, combined with the fact that Razer ID (cortex and Store) can confirm we are not bots, it should be a win-win-win situation. Real gamers will get GPUs, even if its MSRP+50-100 (vs MSRP x2-3). Razer will become central to that and may even boost its other products sell number. Any sneaky sneaker snake or is it saneaky snake snikers ?? AMD/NVIDIA will get respect for caring and not just selling to whomever the card is resold to. A side effect to this, is if scalpers see that demand goes el

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p1l0t3
3 years ago
Heli_Guy
Heli_GuyInsider Mini
posted in General Discussion
Razer Blade Power Adapter Cable Fluorescent Green Highlight Marking and Protection

I wanted to put a fluorescent green protection on my Razer Blade Power Adapter cable. Both to protect the braided cable from fraying, but also to highlight it to prevent a tripping hazard on the cable. I found this https://www.aliexpress.com/item/10000377014550.html in Green, 5 meters, 8mm which works perfectly. See photos.

1
FiszPL
Vanguard
3 years ago
A
alfiethegeek
posted in General Discussion
Xbox one wont retain the lighting settings from the keyboard

We have downloaded the synapse software to customize the lighting settings on the ornata keyboard. But every time we unplug the keyboard from the PC it will go back to block lighting once its connected to the xbox. Can someone please tell me if this is correct and the settings wont work with a xbox one! Trying my hardest to help my 14 year old son!

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FiszPL
Vanguard
3 years ago
F
funkytwigInsider Mini
posted in General Discussion
Cant log into Razer Comms, tried resetting my password twice

subject says it all. I have my password in the clipboard and tried resetting twice. Does not work. What's going on?

1
xCryptik
Vanguard
3 years ago
C
Caladar
posted in General Discussion
Razer Thunderbolt 4 Dock Chroma and Razer Blade Pro 17

I'm looking into ordering Razer Blade Pro 17 QHD RTX3070 laptop Razer Thunderbolt 4 Dock Chroma The technical info for the laptop says it comes with a 230W power supply. The technical info for the docking station says it comes with a 130W power supply. I don't want to use the laptop's 230W power supply with the docking station as I don't want to disconnect the power supply from the docking station every time I travel. Does this mean I will have to buy an additional 230W power supply for the docking station?

0
C
3 years ago
4
45345534
posted in General Discussion
Razer Cyclosa + Abyssus Bundle Software Issue

Hello, I bought this bundle and i downloaded razer cyclosa software,I wanted to turn on lights and change colour of the logo on the keyboard in the software but when i open it it says this : https://i.imgur.com/0SWtdry.png Cyclosa keyboard not detected,Exiting applicaiton. What can i do? i got Synapse 2 and 3 installed

0
4
3 years ago
TimeViewer
TimeViewerInsider
posted in General Discussion
Razer Blade Logo

So I'm sitting there playing a game when suddenly I see the logo on the back of my Blade (15") light up, which it never has before. First thought in my head... well Hail Hydra, second thought, why has this never lit up before? Now it lights up randomly and just as randomly stops

2
TimeViewer
3 years ago
FIL903
FIL903Insider
posted in General Discussion
Tomahawk mistakes were made.....

For me Razer dropped the ball on a couple of things that should be in on a £200 case. . 360 support on the top. . the front razer symbol should be chroma . should of included 3 front and 1 rear Razer Chroma fans. I guess these are coming in the Tomahawk 2.0 next release!

2
T
3 years ago
B
Bilandeiro
posted in General Discussion
Problems with DA elite mouse. Could you help?

First of all, I'm from Portugal and bought on 10th june of 2020 a Razer DeathAdder Elite. It is my first and only razer mouse. I immediately loved the shape of the mouse and always treated it very carefully. The mouse is in great shape, looks almost brand new with very little usage signs. Fast forward to 3 months ago, the left mouse button started to disengage when I long pressed it and sometimes even randomly double clicked (found a lot of people in situations like mine on forums). As you may imagine, it is impossible to either game or work with this mouse. Just imagine everytime you want to drag a file on your computer and long press LMB, it only does one click. Even surfing the internet and wanting to click on something and your mouse randomly double clicks. Dealing with this mouse has become extremely frustrating. I already claimed warranty and contacted support but I am pretty sure they will just send me a RMA number for me to send my mouse back. I have done all the troubleshoot

1
FiszPL
Vanguard
3 years ago
powerhouse_pr
powerhouse_prInsider
posted in General Discussion
RAZER BLADE 2021 AMD + RTX 30 Series when?

So Asus just released an entire line of gaming laptops using the Ryzen CPUs and RTX 30 series and they are blowing Intel out of the water. When is Razer finally getting on the AMD CPU business and abandon the sinking ship that is intel?

7
R
3 years ago
C
crackturn
posted in General Discussion
Using 2 Deathadder V2 Pro

Using 2 Deathadder V2 Pro. Originally my purpose was - use 1 dongle - during 1 mouse charging , another mouse using but have to 2 dongles to use 2 mice though install Razer DeathAdder V2 Pro Firmware Updater. and even on Synapse, I can see 1 mouse's state If I can, I wanna use them like as I intended at first Or If I change 1 deathadder to Basilisk Ultimate, can I use 1 deathadder v2 pro and 1 Basilisk Ultimate with 1 dongle? Thanks!

1
M
3 years ago
C
CongoPinkvillefresh766
posted in General Discussion
Connect kraken ultimate mic to Xbox

I was having trouble connecting my razer kraken ultimate mic to my Xbox I was just wondering if someone could tell me how

1
BlackFireDragon
3 years ago
C
cmmackem
posted in General Discussion
Razer Viper 8K Cable Bungee Compatibility

Hi There I want to but the Razer Viper 8K but my concern is that the cable might be too think for the Razer Bungee Can anyone here verify that the Razer Viper 8K cable fits the Razer Bungee?

1
FiszPL
Vanguard
3 years ago

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