General Discussion

My laptop cooling pad that I got a couple of months ago (basically new) sounds like its not hitting the RPM that it says its at on Synapse4. I cleaned out the dust screen even though it was pretty much clean already and it didn't change anything. I haven't seen anything about others having the issue, and it still keeps my laptop from overheating so its not a big problem i guess. but im wondering if any of u guys have had this issue or heard of this issue and know how to fix. i dont want to have to get a different cooling pad because chroma but if the issue keeps getting worse im not blowing another 150 on a new razer one. 

Hi so I updated my pc to Windows 11 and for some reason my headphones don't work anymore. They aren't Bluetooth, I'm pretty sure they're the Razer BlackShark V2, they plug in and I've checked the area where you change the output and it's just my monitors speakers! Please help

Has anyone recently been banned from CoD Warzone?  I recently reinstalled my Synapse application because the software wasn't working.  Almost immediately after reinstalling the software, I was banned from CoD Warzone.  When reaching out to Activision, they stated software that changed the game was detected on my computer.  There are absolutely no cheats or exploits on my PC and I find it odd that I recently reinstalled the Synapse suite for my keyboard, mouse, and mic.

if I use the Razer BlackShark V3 Pro on PS5 wired via the USB to 3.5mm into the PS5 controller - am I correct in thinking that I won't be able to take advantage of the ANC, EQ, and other features?And is it true that if I plug the dongle into the PS5 and USB from the headset to the dongle, it won't work? but if it does are ANC, EQ, and other features also not available?I want to get this headset, but I want to bypass/disable bluetooth - and use it 100% wired. 

Hi, I read that I don't need the software to change the lights to 1 static color.But after doing some googling, I can't figure it out.Some say Fn + Ctrl + 2 works to cycle through colors, but that just cycles through my browser tabs instead.Am I doing something wrong? 

Hi ! Was just wondering if anyone with the Iskur V2 have any feedback quality wise. I'm considering one , I'm over 100Kg so chair don't last long for me :).Don't Herman Miller me please!

I’m honestly at the end of my patience with Razer products.This is the second Razer Kiyo I’ve purchased, and once again, in less than a year of very light use (about twice a week for meetings (1hours meeting long)), it has completely failed and in the middle of a very important meeting with customers!The camera suddenly started making short-circuit noises and then stopped working. This exact same issue happened with my first Kiyo.To be clear: the camera has been installed in one position since day one. I’ve done proper cable management, avoided any stress on the wires, and treated it carefully. And still, here we are again with the same chronic problem. It’s not just the Kiyo.My Razer mouse is already my second one, and I live in constant concern that it might stop working in the middle of use.I own Razer laptop, keyboards, mice, mousepads, and more, but my confidence in this brand is fading fast.Last time I contacted Razer support? The answer was simply: “It’s out of warranty, you sho

Anyone using the Kishi V3 Pro with a phone case on? The manual in the box says that no rubber cushions are required for devices with a case. And as expected none of the ones included fit when I have my case on. But I don't really trust it. There is A LOT of vertical wiggle on the left side. That can't be good for the USB C on the right side. And on the right side, the phone is entirely suspended by the USB C port. Anyone have any experience with this? I'm also thinking of taking the rubber cushions and grinding them down on my belt sander so that I can support my phone while it's in the case.

I'm very much thinking about buying a new gaming laptop. Here are two products I'm pondering.Asus Zephyrus g14: 5070ti, 64ram, 1tb ssd, around 2000 dollars.Razer blade 16: 5070ti, 32ram, 1tb ssd. around 2350 dollars.I have a secondary monitor, and I usually use it in one place, but I take it with me at least twice a week. I love working out so much that I actually don't care about the weight.What I'm focused on is to see what devices can last longer from a long-term perspective, and can be used efficiently in different environments. I look forward to hearing from you. Thank you. 

Hi; my English isn't very good, I apologize in advance. I have a problem: my Razer BlackShark V2 Pro (2023) headphones keep disconnecting. Sometimes it happens suddenly, and then hours can go by without it happening. I don't know if there's a solution. I've tried everything, even not using Razer Synapse, but nothing works. Any ideas?

I bought Blackshark v2 X, and when i tried activating 7.1 surround boost, i encounter error that the product is already registered 

I’m a fan of the Razer Edge and was wondering if there are any plans for a new or updated Razer Edge model in the future.

I have a problem with my Razer blackshark v2 x usb headphones when the microphone is working, there is a squeak on the left side where the microphone starts how do I fix this problem? I do not have a serial number in order to use razer synapse

Hi folks,Just got a blackwidow v4 pro and firefly v2 pro to go along with an existing basilisk v3 mouse. I have the keyboard plugged into my PC, the mousepad is plugged into the KB, and my mouse into the mousepad.In synapse, my mouse and mousepad sync perfectly and respond to my changes immediately. My keyboard just seems stuck in spectrum and does not sync with the other two devices. Any clues? 

I have a Razer Blackwidow V3 Pro keyboard. I just discovered that the charge is at 0% in the Synapse 4 program on my Windows PC. I've tried switching the USB to different ports and plugging it into a power outlet. I've found a solution! I have the old Synapse installed on my MacBook. As soon as I connected the keyboard to it, the charge immediately reached 100%. I believe this issue can be resolved by connecting to a device with the old Synapse program. I hope this information was helpful!

Hi! I have an almost 16 year old, he has a gaming PC and plays a lot of online games - mostly from Steam, he plays lots of POV shooter, I know he's played Cult of the Lamb and Baldersgate, also Marvel Infinity. Seems to be mostly shooting stuff idk.For Christmas has asked for a good gaming mechanical keyboard and mouse. I know that Razer is a "good" brand, but I'm a bit lost with so many options and differences in price.E.g. Razer BlackWidow V4 75% - Compact Mechanical Gaming Keyboard (Phantom Green) Keyboard for $359 VsRazer Ornata V3 Low Profile RGB Mecha-Membrane Gaming Keyboard $89He hasn't asked for anything else this year so I am open to spending the money if its worth it, also want to make sure it can be cleaned (teenagers =gross) and will last a few years. I'm thinking wired is best for gaming? Any suggestions hugely appreciated!

Hello, I have a Razer blade stealth 2017 (i7 8550U) and I switched from Linux to Windows. When I installed the Windows Update drivers I got Dolby Atmos software automatically. Does this model haves native support for Dolby Atmos or it's a default software for Razer that will only equalize the sound?

Does anyone know if Wicked Cushions work on the new Black Shark V3? The V3 looks identical to the V2 and wanted to get a pair for the V3 as well. 

Has anyone experienced delays or different shipping locations when ordering Razer products? I’m curious how long it usually takes and whether packages sometimes ship from different regions.

I am looking to upgrade my setup for competitive gaming and there are so many Razer products to consider, including keyboards, mice, headsets, and mousepads. I am curious about how you all decide which gear makes the biggest difference in your performance.Do you prioritize speed, accuracy, comfort, or something else? Any personal experiences or recommendations would be really helpful.

I were using Blackwidow chroma for nearly 8 years and sadly its coming end of its life. Some of the keys not pressing. Currently Im considering my options, I’ll be glad if you share your experiences.Option 1 : Blackwidow v4 X for 66€ Option 2 : blackwidow v3 tenkeyless for 50€ Option 3 : Open for suggestions around this price range( Im living in Turkey so prices can vary) 

Hello, I have a Razer Ornata V2 I've had for a few years.Today, my += and F9 keys both stopped working for my PC. Yet, when I plug the keyboard into a different computer, like my laptop, the keys work there.Just for the added info, Synapse is installed on my PC, but not on my laptop.Help would be appreciated, thanks.

Hello thereI recently bought a Razer Wolverine V3 Pro for my Xbox Series X. Its a very nice controller, however, I noticed it won't charge when its connected with USB to the Xbox and the Xbox is turned off. This is a bit strange to me since this works with all normal wireless Xbox controllers (and also Scuf Instinct, for example). And this is how I usually charge my controllers, just plug them in overnight while the console is off. It would be quite tedious to find another charging solution so i am hoping to find a fix on this. Thank you

Is this possible? Or is it on the Wolverine, at least? On the Xbox controllers you can use the jewel button to open it up 

Just wanted to say thank you to Razer after winning last weeks silver giveaway!I’m just waiting for the Sneki Snek plushie to pop up on the silver store and Imma get that bad boy!