General Discussion

I bought Blackshark v2 X, and when i tried activating 7.1 surround boost, i encounter error that the product is already registered 

I’m a fan of the Razer Edge and was wondering if there are any plans for a new or updated Razer Edge model in the future.

I have a problem with my Razer blackshark v2 x usb headphones when the microphone is working, there is a squeak on the left side where the microphone starts how do I fix this problem? I do not have a serial number in order to use razer synapse

Hi folks,Just got a blackwidow v4 pro and firefly v2 pro to go along with an existing basilisk v3 mouse. I have the keyboard plugged into my PC, the mousepad is plugged into the KB, and my mouse into the mousepad.In synapse, my mouse and mousepad sync perfectly and respond to my changes immediately. My keyboard just seems stuck in spectrum and does not sync with the other two devices. Any clues? 

I have a Razer Blackwidow V3 Pro keyboard. I just discovered that the charge is at 0% in the Synapse 4 program on my Windows PC. I've tried switching the USB to different ports and plugging it into a power outlet. I've found a solution! I have the old Synapse installed on my MacBook. As soon as I connected the keyboard to it, the charge immediately reached 100%. I believe this issue can be resolved by connecting to a device with the old Synapse program. I hope this information was helpful!

Hi! I have an almost 16 year old, he has a gaming PC and plays a lot of online games - mostly from Steam, he plays lots of POV shooter, I know he's played Cult of the Lamb and Baldersgate, also Marvel Infinity. Seems to be mostly shooting stuff idk.For Christmas has asked for a good gaming mechanical keyboard and mouse. I know that Razer is a "good" brand, but I'm a bit lost with so many options and differences in price.E.g. Razer BlackWidow V4 75% - Compact Mechanical Gaming Keyboard (Phantom Green) Keyboard for $359 VsRazer Ornata V3 Low Profile RGB Mecha-Membrane Gaming Keyboard $89He hasn't asked for anything else this year so I am open to spending the money if its worth it, also want to make sure it can be cleaned (teenagers =gross) and will last a few years. I'm thinking wired is best for gaming? Any suggestions hugely appreciated!

Hello, I have a Razer blade stealth 2017 (i7 8550U) and I switched from Linux to Windows. When I installed the Windows Update drivers I got Dolby Atmos software automatically. Does this model haves native support for Dolby Atmos or it's a default software for Razer that will only equalize the sound?

Does anyone know if Wicked Cushions work on the new Black Shark V3? The V3 looks identical to the V2 and wanted to get a pair for the V3 as well. 

Has anyone experienced delays or different shipping locations when ordering Razer products? I’m curious how long it usually takes and whether packages sometimes ship from different regions.

I am looking to upgrade my setup for competitive gaming and there are so many Razer products to consider, including keyboards, mice, headsets, and mousepads. I am curious about how you all decide which gear makes the biggest difference in your performance.Do you prioritize speed, accuracy, comfort, or something else? Any personal experiences or recommendations would be really helpful.

I were using Blackwidow chroma for nearly 8 years and sadly its coming end of its life. Some of the keys not pressing. Currently Im considering my options, I’ll be glad if you share your experiences.Option 1 : Blackwidow v4 X for 66€ Option 2 : blackwidow v3 tenkeyless for 50€ Option 3 : Open for suggestions around this price range( Im living in Turkey so prices can vary) 

Hello, I have a Razer Ornata V2 I've had for a few years.Today, my += and F9 keys both stopped working for my PC. Yet, when I plug the keyboard into a different computer, like my laptop, the keys work there.Just for the added info, Synapse is installed on my PC, but not on my laptop.Help would be appreciated, thanks.

Hello thereI recently bought a Razer Wolverine V3 Pro for my Xbox Series X. Its a very nice controller, however, I noticed it won't charge when its connected with USB to the Xbox and the Xbox is turned off. This is a bit strange to me since this works with all normal wireless Xbox controllers (and also Scuf Instinct, for example). And this is how I usually charge my controllers, just plug them in overnight while the console is off. It would be quite tedious to find another charging solution so i am hoping to find a fix on this. Thank you

Is this possible? Or is it on the Wolverine, at least? On the Xbox controllers you can use the jewel button to open it up 

Just wanted to say thank you to Razer after winning last weeks silver giveaway!I’m just waiting for the Sneki Snek plushie to pop up on the silver store and Imma get that bad boy!

the razer mouse are really nice. the rgb lights and glows are great. but all the nice rgb enhanced mouse are right hand . thanks for thinking of us lefties.

Hi! So I was a part of the RazerStreamer program since it came out, and was excited for the revamp with the Creator Program, so I signed up as soon as it opened, only to be met with an error stating I’m unable to participate in bounties. I wasn’t too bothered about it due to me not having hardware capable of streaming any more (my laptop had its cooling go out and it fried the CPU partially), but now that I DO have capable hardware again (a full desktop, 1080 Ti and Ryzen 7 3700X), I thought I would check again since I’ve been streaming again, only to be met with the same error. im unsure if it’s due to my numbers, or not. Any help would be appreciated!

Anybody know when does Razer Leviathan V2 Pro going to restocked in Singapore? 

I would like to know if a controller is better than a keyboard for Rocket League.

Does anyone have a supplier for Naga V2 Pro side panels (or side panel PCBs)? Razer doesn’t want to sell any and they just keep breaking for no discernible reason. I really don’t want to reverse engineer the PCB… I don’t even know if pcbway can cut  PCBs in that shape or sells these specific switches. And I *really* don’t want to pay 200€ again to fix a 5€ part Edit: OK the solution was solution. Or rather 10ml of isopropanol *directly* into the switches of the sidepanel. To do this first void your warranty, then carefully remove the sticker on the inside of the side panel that surrounds the contacts. Next unscrew the 4 tiny screws that are screwed into plastic to *ensure* that they cannot be unscrewed and screwed back in any more than a handful of times before wearing out the threading. Next step take the entire button assembly out of the side panel. Then remove the PCB from the button assembly and absolutely ***drench*** it in isopropanol or better yet an electrical contact cleaner w

I noticed that the Achievements on Razer Insider are gone, and I can’t seem to find any official explanation. Does anyone know why they were removed? Were they replaced with something else, or is this just temporary?If there was an announcement or update about the achivements, please let me know.

Apparently there’s an update for it from 1.2.0 to 1.2.1. The Razer support website doesn’t show it, but it does indeed exists. Has anyone been able to find or update theirs? 

Was playing apex and synapse started updating in the middle of a game. Restarted the PC when I was prompted and now I can’t log into windows because none of my USB ports are working. I have no mouse or keyboard connectivity. Was able to get into BIOS but as soon as windows login screen shows I can’t enter my passcode. Unplug and replug keyboard and lights will come on for a few seconds and then shut off. No input. What the heck do I do? 

Hello everyone, I am considering buying razer Iskur v2, but I am not sure if it is suitable for 193cm tall and 117kg guy. Does someone has experience using it with similar height/weight parameters? 

Hi. For the life of me, I can’t find the Blackshark’s audio input on my laptop. I don’t even know if it works. I want to know how to find it. Please help me.