General Discussion

I noticed there are two different plans (elite and essential), but the website only lets me sign up for one plan and isn’t clear which one that is? Also, is it worth it to pay more for Elite over essential (if I have that choice with this controller) 

Unfortunately none of the electronics stores nearby have these models to try out. I think they are both great gaming wise, but I wanted to see which one do you think would feel the best for me. I have a relaxed claw grip and my hand dimensions are 20 cm x 11.5 cm. Thanks 

So, going by the fact that I have cool are blowing out the back of my laptop, but a CPU temp of 99 with thermal throttling while watching a YouTube video. I am guessing my vapor chamber has failed on my laptop. Has anyone found spare parts or a way to fix this to have a usable laptop? I don't even mind if I have to modify it so it stays permanently on my desk. just need to make it so it can be used for everyday work tasks. Just gutted, spent over £4000 on a laptop that's pretty much unusable after 2 years

As in the description. I have switched from my couple years old razer tiamat 7.1 to the Blackshark V2 Pro 2023. But i cant for the sake not find the 2.4 GHz Dongle anymore and need a replacment. Contacted support if they can send me out a new Paid one but they tell me they are out of stock and they will mail me when they are back in stock. Problem i need them ASAP. Does anyone know where to find a new one or buy a used one for a 2023 Model?   

Hello, guys! Anyone tried installing DDR5-6400 128Gb RAM in Razer Blade 18" 2025? I’m thinking to buy Crucial 128GB Kit (64GBx2) DDR5-6400 CSODIMM (CT2K64G64C52CS5), but it will be good to know that someone already tried that before?

Just bought it in a final sale aka no returns. It was brand new I even upgraded the firmware but none of the lights are turning on. The alarming part is the status lights won’t turn on (cap lock num lock ) and they won’t turn on before windows start (which I believe it should?). 

i want to get a new headset my head current head set is the razer nari ultimate but it is broken where the swivels are on both sides i have had 2 naris and both broke in the same place on both side of the headset. i want to know if im going to have the same problem with the Razer Kraken v4 pro it looks like a good headset i tested it at best buy and it felt sturdier than the nari. 

I just bought this from an online shopping, want to know if thus real or fake 

He says the request is under treatment, why 

anyone else noticed or had this happen? my leviathan v2 pro randomly changes its audio modes i notice it more at night the green dots go from 3 both sides to 4 then back again its super weird what's the fix for this i cant find anything when i search for it? iv already hard reset it by unplugging everything pressing the power and function  buttons then plugging just the speaker checking the light goes from normal mode to Bluetooth and then plugging everything in again iv re installed razer synapse 4 and the driver for it iv checked for firmware too its super strange how iv not found anyone else so far with this particular problem? iv already RMA’d this speaker once so now what! 

I have a razer kraken ultimate and a kraken v3 pro whenever i use them with audio enhancements on the sound gets loud and distorted and found out the problem was with realtek when i deleted realtek it started working fine but realtek keeps installing by itself. Is there a way to permanently delete realtek or solve the problem without deleting it? 

I’m from Canada and I wanted to preorder the Kraken Kitty V2 Gengar edition headset. I’ve seen people mention that it can ship to Canada but when I’m on the canadien version of the website it gives me an error code and when I’m in the US version I can’t put in my canadian adress. I wanted to know if it actually ships to Canada like some people have said or is it going to be possible in the futur or it won’t ship at all to Canada.

I have a razer kraken v2 and i always had that click microphone off. yknow when you squeeze the mic it glows red. Before the last synapse update it would stay the way i left it, if i left it on it would stay on when i open my pc, if i closed it it woudl stay closed when i open my pc again. But after it updated, its always on by default and i have to close it myself. i am quite forgetful and kinda paranoid, i'd rather keep it off all the time. can someone help me how to set it off on default? 

Hey everyone, so i have this Basilisk X Hyperspeed mouse and it work's fine with the dongle, but i can't get it to work wit bluetooth. When i enter pairing mode it won't really show up, sometimes it does for a second or so but i am unable to pair it. Not on an windows pc, macbook or android device. Is this a known issue? can i do anything about this? Thx everyone! 

so after less then a month of use my naga trinity left mouse button randomly popped open and the plastic stick keeping it connected inside broke so now i cant use the mouse i cant apply for warranty since i didnt buy it from a certified razer seller (i did buy it from a big tech company though) so now all i have is a useless piece of hardware that cost 130$ 

I am wondering if Razer would ever support the Kyio pro ultra (and others in this family) on the new MAC app. Now that Razer is officially supporting Apple's silicon, it would be neat not to use the competition's (starts with L) app to configure my camera. 

No one seems to know why the V4Pro haptics do not work or are almost undetectable. Wish Razer would do something about this. My v3 much less expensive version worked much better. Seems odd that much more expensive v4Pro is so much worse. 

Anyone that's owned both the v3 hypersense or pro model and upgraded to the V4 pro how are the sensa haptics are they actually improved as they're already pretty good on the v3 and have they got any weaker or preferably stronger than the max setting on the older models as looking at them as a potential upgrade but I worry about the battery life claims with the haptics on as I only really use my hypersense set to max and I worry they're not gonna be as strong as the kraken v3 hypersense and pro or the nari ultimate I don't wanna upgrade if the haptics are weak as shit 

So basically the right click and left one don't do anything. Everything else work (dpi changes, profiles changes, scrollwheel and it's button, side buttons as well, it gets recogniced by synapse and all.) Can you please help? I tried update the firmware, uninstalled the mouse from windows but nothing works. Has to be something of the mouse because y tried another and it works just fine. 

Since the update and the change of synapse 3 to synapse 4 and the 2 separate programs my rgb doesn’t sync as it should, when i turn on my pc the fans stays off and i have to manually restart the controller and set the colors i want. Anyone has allready had these problems, is there a way to go back to Synapse 3 ? Thanks for your answers. 

I bought razer 18 with rtx 5090 and 64 Gig RAM, on 7th August and last night on 21st August i found 11% discount on it. Today I check for price adjustement. the store says yes they will do but with 14 days. Today is 22nd August its 15th day.

Hi all, I can only apologise if this question has been asked many times before, I have tried to register my headset, but the product number is not being recognised, i have tried to make contact with razer on their chat facility, but the button is greyed out so i cannot, i am trying to setup up the headset to use the pc dashboard  so i can  changes settings etc, I have the app setup on my iphone., is there anything else i can do please.

Did they fix the mic on the v3 pro? I heard even with the new EQ it still doesnt sound as good as the v2 pro (2023)Anyone upgraded from this headset? 

Just thought I'd  share, but since Razer and XBox won't allow me to unpair my Kaira Pro headset from my console unless I do a hard reset on my console, I'm done with Razer products.  Good bye.

Having issues with my G16 laptop I got recently. Lots of overheating, performance a downgrade from similar thin laptops.The one good thing is it can run on a 100w charger with reduced performance, but still pretty capable (80, 90 fps on red dead 2, 1600p, medium/high graphics). Recent updates to Nvidia have borked this though.Anyone with a Razer, preferably with a 5080, able to run it on 100w? My preference is to have it for travel. Huge power bricks make travel hard.