General Discussion

Can someone tell me why the dps (speed of the cursor/mouse) is different when it's bluetooth, 2.4gz or wired? I have to change the dps each time I switch between the modes there's no consistency. When it's 600 on Bluetooth I have to change it to 750 on 2.4gz because it's too slow.Isn't it supposed to be same regardless of what form of connectivity I choose? Is this a feature or a bug/flaw it's frustrating 

If you had 50k razer silver, what would you buy. I need recommendations for myself.

Recently my 2.5 year old mouse has been on the fritz, constantly disconnecting or going dead while I'm using it, generally just being all over the place. I use the bluetooth connection because I lost the dongle.I've looked it up and suspect the issue is Razer Synapse software, but how do I fix it?

When I tried buying mobile legends diamond using razer gold, I can’t get pass through the transaction phase because I didn’t receive any verification code or authentication pins. Eeverytime I press “new code” it will just sends me a notification of “Unknown error”.  How to fix this issue?

Hi Razer communityI have a blade 16 with the 4090 and it’s been as hot as 107c on the package, but that is the heat spiking. Depending on how I prep it, the average temps will range from 84-95c.I always elevate it with my Razer stand and I’ve under volt with -125.I always run the fans on full.Razer support has offered to “service” my laptop and even replace it. But i’m hesitating because i’m not sure a service or replacement will be better, temp wise.My question is, will a different blade 16 be any different? They all seem to run very hot if you choose cpu boost/gpu high, no matter what. even with the settings above, low/low still spikes up to 98c. While the spikes are high, should we just focus on the averages and ignore the spikes? I’ve never seen some official guidance from Razer on average temps vs spike temps and what range is normal and what range warrants a service or replacement. 

I get an error when I try to redeem an Xbox code that I bought on Razer Gold.By changing the location of my Microsoft account to US I was able to add the voucher to my account but it won't let me redeem it. I don't live in US.

Hey all, just plugged in the cooling pad and sadly, not showing up in Synapse.Anything needed to make this happen? Can’t seem to find much on it yet being that it’s so new.Thanks!

Just curious here. I’ve been using Razer THX for quite sometime now, but I recently bought a good surround sound system. Would it be beneficial to keep THX running, while using the surround sound? Or would it be better to drop it in favor of the surround sound only?Thanks.

I just received my BlackShark V2 Pro Wireless (2023) . Everything is perfectly fine except that I cannot connect my headset to synapse 3. It will not detect whatsoever. I have did a ton of research and watched countless youtube videos and found nothing to help me. I am connected via dongle /headset to pc/ and its not working. Bluetooth is on. I have updated, deleted, troubleshooted synapse and cant get anything. I’ve followed tutorial and help forms detail to detail. Can someone actually help and be of use so people can learn how to use this headset. 

Hey there everyone Any help appreciated on thisi have a repair shop and there is Razor Laptop with not booting Correctly issue and took out the main board and I think  there are some bios  programing issue on Some of the IC like IC W25Q80Dw / IC MX25L6405 /IC MX25L1005/ IC W25Q80V  is there any way i can find the base factory bios for these ICs? if photo needed i can send photo or video of the main and the device if you could help on reprograming or factory base bios program please let me know 

I currently got the Intel Wifi 6 ax201 in my Razer blade15 2021 home. However, every once in a while I have to uninstall the drivers because it stops working somehow, and sometimes this trick doesn't work. On top of that, I broke one of the ports (where I have to connect it with the laptop) when I was repasting the GPU and CPU. Now it holds only with a masking tape, so if I move it, it gets disconnected.Luckily, is not something too expensive to replace, but I'd like to replace it with something better, any recommendations?

I know I've definitely pressed a certain key combination before in order to turn on and off specific lights on the keyboard.At the moment my G, M, F11 and left shift keys have their lights turned off and it's driving me nuts.Does anyone know what buttons to press to get these individual keys to have their lights turned back on please?Edit: this is happening specifically in world of Warcraft it seems. When I'm out of the game, the rest of my keys are one colour but those keys I mentioned are on but a different colour, so if the rest are yellow, those keys are vibrant green. Does anyone know what I've done and how to fix it? Hard reset did nothing.

Hi guys!, in march of this year i bought my viper v2 and from about 1 week ago i started having problems with my scroll, when i’m scrolling down suddenly go up a bit and the opposite when scrolling up, does any one know how to fix it? i have try it all solutions that razer support gives me when i talk to the chat support, please help

I’ve had my deathadder v3 pro for about a year and randomly today the scroll wheel click stopped working. The scroll wheel up and down still works fine.I have tried resetting the profile in Razer Synapse and installing the latest firmware and still no good.

I had this razer gold voucher code. I redeemed it 1:1 going to my steam wallet.Now I cant find how to do it anymore. Because in the razor website 250 wallet creds (ph peso) is 272 gold.Can someone still remember how it to do it? 

Hey guys just wanted to see I’m new here and now a fan of Razer. I play Xbox and purchased the Blackshark v2 pro and the Wolverine v3 pro a couple days ago. Just wanted to say I love the products and look forward to using them. I had to get the white blackshark but that’s ok because almost I buy is black anyway. lol. Anyways just wanted to say hello. 

I just got this keyboard and installed all the stuff then hoped into a BO6 I and already ran into numerous problems my wasd keys randomly hold and the shift key always appears to be pressed I can't looked at the lead bord with our it opening the steam game bar (u know when u press shift and tad) idk if I just got a broken out the box keyboard or if there's some settings I can change to fix this problems but idk what to do

After 8 or so years, the cable finally started cutting out my signal when it is moved, so I need a new one. I really liked the sound balance of this model, with its more bass focus. Looking for recs of other headsets with a similar sound profile as the chroma (must be wired, I don't want hypersense since it seems like it would be annoying more than immersive). 

I have a Razer Blade 15 (2021) laptop that has a RTX 3060, Intel Core I7, and 64 GB of RAM. For some reason I experience lots of frame drops when playing games like Minecraft. I will drop frames every 15 seconds or so of playing. During the fraction of a second when the frames drop, it seems almost like everything freezes for a moment before jumping back to normal operation. I have made sure that I am using my dedicated graphics card and not the integrated graphics, but I still have this issue. I would think that this issue is not related to the specs of the laptop. This problem happens from the moment I start the game so it is not something that happens due to hot temperatures.

I can't find a definitive answer so I'll ask you guys. I am interested in the new controller but my concern is the tension on the analogue sticks, mainly the right one. I currently play with a longer stick and maximum tension on the Xbox Elite v2 and I struggle to go back to the 'normal' loose setting. I bought the newest Scuf controller and I couldn't get on with it. What is the tension like and what does the clutch actually do? Thanks. 

meaning can i bind the thumpkey on a Razer Basilisk V3 Pro  as the hyper shift key aktivator. and then use the hypershift bound keys on my razer tartarus pro. keypad? if yes then info about it is very hard to find, and one should think it is a big selling point.

Hey guys, for those who are having difficulty changing their phone number... send a message to (Razer.Aero) He is just support and will help you.

My PC wont boot when my chroma HDK is connected.Worked just fine until  I updated bios to 3057.Asus B650E-I, 7900X3D, 7900XTX.If i connect it when PC is up and running it works.Tried with Synapse 3 and 4 and it works just fine in both.Any advice how to solve this? BR /m 

Hello, ive been using this mouse for a year and recently the middle button click suddenly stopped working. Ive tried to reset on synapse and tried on different devices and still not working. Scrolling is just fine but not clicking. Any solution? 

The barracuda x chroma is compatibility with tempest 3d of ps5 ? Thx