General Discussion

does razer viper v2 pro can work on dongle razer ultimate viper ?

Enter invite code: fe99a3f08f6bFor 10x entry tickets!Best of luck to all! 

I hope you are doing well.I am contacting you regarding an issue with my recently purchased Razer headset. I did not receive the activation code for the 7.1 Surround Sound feature.Additionally, when I try to register the product using my device ID, I receive a message stating that the product has already been registered, even though I purchased it brand new.I kindly request your assistance in resolving this issue and providing me with a valid activation code for the 7.1 Surround Sound software.Please let me know if you require any proof of purchase or additional information.Thank you for your time and support.Best regards

Whats the highest FPS count some of you have gotten on your razer setups? I typically run elden ring at 60 fps:)

Where has the support been for getting Sensa HD Haptics added to games? I see posts on reddit from last year where one of the Interhaptics employees stated that 2-4 games were being added per month but that isn’t true when looking at the games list. There are maybe 15 games that aren’t racing simulators added in the last 3 years since release. A few of them are even still listed as “Coming Soon”. A couple companies dropped support in their newer games such as Silent Hill f. It was good in Silent Hill 2, so why wouldn’t they keep it in.  Are there more games that have supported it without being added to the list?The haptics on the kraken v4 pro are already totally underwhelming when compared to the nari ultimates, but the lack of any support makes it seem like a useless feature.

Never buy products at a retail store—I haven’t received my Razer Silver in six months. This is a scam.On October 15 of last year, I purchased an 18-inch laptop and a cooling pad at the Razer store in Causeway Bay, Hong Kong. Six months later, I hadn’t received the Razer Silver, so I contacted customer service. They told me I needed to provide the 19-digit order number, but my physical receipt and the email confirmation only show the number #RZHK00000 on the receipt. The receipt also proves that I purchased the item directly from your Razer store, not through a third-party retailer. Is your company refusing to provide the Razer Silver, or are in-store purchases a scam? 

Where can I get a replacement spacebar spring or just spacebar in general for my huntsman elite keyboard I’m pretty sure it’s the original one but i literally can’t find it anywhere really need help 

hello friends, my xbox went to crap and no longer want to buy another console. I’m buying the Razer Tomahawk Mini ITX tomorrow and could use any advice/tips you guys have for my first build.

As we're closing off the year and prepping for the new one, I'd love to hear from the community what new products you'd like to see in 2015. Let me know in the comments below!

I am really confused between these 2 headsets, i will use it for gaming and streaming soo the mic should also be good. The hyperx is 1k inr(11$)cheaper but is it good and i heard people saying that razer’s build quality is very bad.Please help me decide and thanks in advance.

Hi everyoneI was making a custom profile for certain scenarios like typing and etc., i was messing around with the actuation points but every time i set it and move to a different profile, it keeps reverting back to the default which is 1.2mm. is it normal that i have to reselect all the keys every time i switch to a different profile in order for the custom actuation points to work? 

Please my razer gold card is 12 digit instead of 14 digit. Please help me on it? 

Hi everyone, I’m filing my tax return for the first time this year, and honestly it feels confusing. I’ve been looking into tax return services Pakistan, but I’m not sure which ones are actually careful and accurate. A friend once used a service that missed important details, causing issues later. I want to avoid that situation. Has anyone here had a smooth experience? Please share honest suggestions or real stories.

I got a Razer Wolverine V3 Pro (6 extra buttons) mainly for extra inputs with games that have a lot of commands. Steam doesn't recognize the controller as anything but an Xbox controller, so the extra buttons don't work. And you can only edit the buttons in the Razer app to mirror already existing buttons? So you have two A inputs instead of one, and a separate input or combo? I wish I had known that beforehand, shaking my head.Theres no way to make the buttons for seprate inputs from other existing buttons ? 

Yo, I'm normally helping facilitate the Discord, but wanted to step in to check in on you guys. How're the games? How's your week? Are y'all staying hydrated? 

Hey everyone,I’m trying to decide between the first three Razer Blade laptops Stealth, Blade 14, and Blade 15 mainly for strong, heavy-duty gaming performance (AAA titles, high settings, stable FPS).I understand all three are premium machines, but I want to know which one actually performs best when pushed hard.From what I’ve researched so far:Blade Stealth → more of an ultrabook, focused on portability, not really meant for heavy gaming Blade 14 → compact but powerful, great balance of performance and portability Blade 15 → larger chassis, better cooling, more sustained performanceSo my main question is: Which one handles long gaming sessions + high GPU load the best without thermal throttling or performance drops?If anyone has real experience with these, especially for games like Cyberpunk, Warzone, or AAA titles at high settings, your advice would really help.Thanks in advance

Hi, so I bought the razer huntsman v3 pro tkl and I got some issues with the left shift. I play mainly cs2 and I noticed that when I’m walking it sometimes stops to work and then I get killed because I start to run instead of walking. Idk if it’s software issue, but I tried to uninstall razer synapse and the issue still persists. Any help would be appreciated. 

Yesterday, I bought a Razer Huntsman V3 Pro, and everything was going great until I tried to use a controller. I quickly realized that no matter what I did, no game detected my inputs. Once I closed Synapse and restarted, the issue went away. The only issue with this is that I then lose all my RGB customization on my keyboard. Is there any way I can get controllers to work with Synapse? Is there something super obvious I'm just missing? I find it really weird that a $250 keyboard just voids out all controller support. I looked this up online and found absolutely nothing, which brings me here.

"I have a Razer Blade 17 (2021) | RZ09-0406x, and I would like to know if the feature that limits battery charging to 80% and stops charging while plugged in is available on this device. If not, will it be available in the future or not?"

Hi, I was given this keyboard today (it seems to be second-hand). The problem is that the W key worked fine, but after a while it started malfunctioning. It doesn't respond every now and then, and I have to press a little harder for it to register. Even when I hold it down, it suddenly stops responding. I've tried everything: updating drivers, cleaning the keyboard, unplugging and plugging it back in, and even restarting it, but the problem persists. I read here that the switch is probably damaged, but how do I repair or replace it? Or should I just throw it away? 

Hi, I was looking to buy a BlackShark V3 to have audio from my ps5 and my MacBook at the same time.I see that there is a Ps5 version and a PC version. Do both work with the other platform or are they exclusive to one platform?Would it work to connect let’s say the ps5 with 2.4ghz and mac with Bluetooth and have audio from both at the same time?Which version best to buy, if any? 

Why is it they've forced this app on you but have so many issues, running a V3 pro and a Huntsman V3 pro mini, every time I launch my PC regardless if I've opened Synapse or not and I have tried both with start up and non start up it forces my PC to make my keyboard obsolete because it thinks its a controller, even after disabling in device manager game controller and the 360 controller drivers it still proceeds to not detect it as a keyboard, every time I launch the piece of crap app it immediately blurs all text on the screen for no apparent reason, despite all scaling and resolutions being fine and tuned to try and get the text to be readable, snap tap just decided it doesn't want to register anymore because my PC thinks its a controller constantly, absolute bloatware that has improved nothing but made everything worse and the worst part is once you've moved from 3 to 4 there's no going back.

I am looking to buy my next headphones, and I am a bit lost.I am a ps5 gamer, had the razer thresher 7.1 since the ps4 and it lasted me 8 years, broke 2 days ago. These were exceptional.I tried the HyperX cloud III, but it really didn’t work out for me. And after some intensive research, I was thinking about getting the razer blackshark v2 pro (2023), to get this feel I am missing and even more.I’ve read many mixed reviews online so idk.What I need is smthg that will give me a perfect audio and a clean surround sound (7.1 thresher sound) for an immersive experience with solo gaming, and a good enough mic to play with friends.Any opinion ? And I’m open to suggestions

I’m curious if my basilisk v3 pro can pair with multiple dongles? I have the primary one in my pc but want to use on my work pc as well. I won’t be using them simultaneously. For some reason, Bluetooth won’t pair with my work pc but does on personal just fine. Other devices can Bluetooth to my work laptop.I just want to use this one mouse cause I love the feel of it. Anyone know if this is possible to get a second dongle for the work laptop without having to do a pair each time?I realize I could just swap the dongle out when moving machines

I'd like to have a few questions answered regarding Razer Gold+Silver and also a reservation for Ava from the UK.I'm genuinely invested in this company and I have been for years, to the point of visiting the SEA HQ in full Razer clothing, only to ask one of the executives for internships for me and do a lot more fun things there too (I'm not joking. My mum asked if he worked there 💀 he laughed and said yes at least)So, all things said, how can I contact this company from my own home, for many reasons?