"Updating from razer synapse"

Discussion in 'Razer Synapse' started by Jyu_Viole_Grace, Jan 8, 2018.

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  1. Jyu_Viole_Grace

    Jyu_Viole_Grace New Member

    Hello ,
    I have a problem with the program, synapse 2.0.
    After starting the program I have the following information.
    I can not do anything about it. I have it since Friday.


    What to do ?

    pancholr and LilFoe like this.
  2. FiszPL

    FiszPL Well-Known Member

    Did you tried reinstalling Synapse software?
    alysson399 likes this.
  3. Jyu_Viole_Grace

    Jyu_Viole_Grace New Member

    Many times and still nothing ,I have downloaded this version "RazerSurroundInstaller2.0.29.20"
  4. ARMOR_152

    ARMOR_152 Well-Known Member

    Just wait a few more days, they're working on it.:thumbsup: The red banner at top explains more.
  5. Jyu_Viole_Grace

    Jyu_Viole_Grace New Member

    I did not notice him, I do not speak English every day.
    Thanks so I'm waiting for updates.. :cool_:
  6. quickMidnightbox520

    quickMidnightbox520 New Member

    I don't know if this will work for any of you, but what I did was stop all razer tasks in task manager, relaunched the app, and it worked fine.
    LilFoe likes this.
  7. LilFoe

    LilFoe New Member

    Thank You quickMidnightbox520! It worked for me as well :)
  8. i'm do this, yes i can open ryzer synapse but i can't put my sound on 7.1
  9. Sc4rLord

    Sc4rLord New Member

    arumou o de vcs?
  10. directroad816

    directroad816 New Member

    I have the same issue, but i was able to make it work normally, all i did was: 1. open the app (it will show that updating messenge) 2. turn it to offline mode 3. close and open it again 4. you'll be able to use as before.
    Hope it helps you guys!
  11. Sc4rLord

    Sc4rLord New Member

    [QUOTE = "directroad816, post: 412372, member: 688732"] Eu tenho o mesmo problema, mas consegui fazer funcionar normalmente, tudo o que fiz foi: 1. abrir o aplicativo (ele mostrará que atualizar o messenge) 2 . Gire-o para o modo offline 3. feche e abra-o novamente 4. você poderá usar como antes.
    Espero que ajude vocês! [/ QUOTE]
    nao funcionou para mim
  12. Jenjar

    Jenjar Well-Known Member

    According to the Razer reddit, the Razer Surround software broke in a windows update recently, that is the main reason you guys are having issues with it. Apparently Razer is working on a fix for the issue, but they never seemed to say. You can read more about that issue here.
    Jyu_Viole_Grace likes this.
  13. Jyu_Viole_Grace

    Jyu_Viole_Grace New Member

    I'm f$cking, I have 2 weeks to return in shop headphones ...
    I will probably buy steelseries.

    doesn't work:frown_:
    Last edited by a moderator: Feb 1, 2018
  14. pulseGhostWhite774

    pulseGhostWhite774 New Member

    I've found a solution, since i've had this problem from today, i couldn't play any games and it pissed me off. I did a little research, it's the "KB4056892" Update, All you gotta do is -----> Go to Control Panel> Programs> Programs and Features> Follow the "View installed updates" Look for "security update KB4056892" after you find it, you can just remove it, or uninstall it. after you do that, your PC will ask for a restart, DO a restart and it'll install a diffrent update. (Not sure how, but it worked.) After you restarted, lunch the program again:) Screenshot_20.png Screenshot_19.png
    JirkaMKL and Jyu_Viole_Grace like this.
  15. Jyu_Viole_Grace

    Jyu_Viole_Grace New Member

    OMG , you are my hero !
    You should start working on technical support at razer.

    DZIĘKUJE BARDZO ZA POMOC ! ~Thank you very much for your help!

    greetings !!!
    pulseGhostWhite774 likes this.
  16. pulseGhostWhite774

    pulseGhostWhite774 New Member

    You're very welcome, i had the problem myself, and i couldn't play any games the way the sound worked, so i had to search, Glad it helped! :)
  17. It´s not Razer´s fault. It happened right after KB4056892 Meltdown Windows Update.

    It also affected other software and even gave new BSODs.

    Still waiting for a fix. Microsoft f*cked it up real bad, as always.
    toolsTopazpoly742 likes this.
  18. KieranMeow

    KieranMeow New Member

    Yea very smart idea to uninstall an important security update. Are you dumb?
    bowiescompanda likes this.
  19. JirkaMKL

    JirkaMKL New Member

    Thank you so much, ive been searching the whole internet for this, nothing worked and this finally works
  20. i cant find that.Look Στιγμιότυπο οθόνης (42).png
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