Keyboards

It was mentioned and the description also shows that cs2 edition can handle 8000 polling rates, but there is no way to set this in Synapse.So is the description misleading to buyers?Based on the poling rate test, I don't see it reaching more than 1000.Should this information prove to be false, I will pursue legal action, as it is misleading to all consumers.  

Game Mode is somehow being activated without me having pressed the FN+F10 keyboard shortcut. I have no desire for my Windows key to periodically be disabled while I’m working. I’ve wasted a lot of time tracking down why this was even happening in the first place. God forbid a “Game Mode activated” banner should pop up by default so users can at least know why their Windows key has suddenly stopped working.I’ve tried disabling it in Synapse with the hope that this behavior can at least be suppressed while Synapse is open, but no dice. Please advise on how I can disable this intrusive, unwanted behavior.Keyboard: Ornata V3

i have a razer cynosa v2 and im wondering is razer does personal keycaps as i havent found anywhere that they do and the keycaps on this keyboard are diffrent from im guessing standard ones? its my first keyboard and want the keys to be transparent

Wanting to purchase a razer keyboard for a Mac mini but I’m concerned if it would work or not as I’ve had trouble in the past with using Razer mice / keyboard on my old Mac. Just wanting to know if anyone has any issues with it? 

Hello.After purchasing this keyboard, I had heard about potential issues with certain keys, but in my case, I hadn't had any problems for a long time.However, about a month ago, I started having intermittent problems. First, it was the "G" key, which lasted for about a week, then stopped. Now it's the "Y" key. I'm having problems with this key right now, as I'm writing this.Due to the specific manifestations of this problem (sometimes no problem, then suddenly the key won't press for a whole day, and then everything is fine again), I can't figure out whether it's a hardware or software issue.I'd really like to find out, as I purchased the keyboard on November 26, 2024, and I really don't want to end up wasting a significant amount of money on it.My keyboard uses green switches.

I’m brand new to Razer.  Just purchased BlackWindow  V4.It has a sleep buttton FN F12.,   Is there a way to implement the Windows Lock Function?Thanks.Max

I have the Deathstalker v2P and the Blackwidow v4LP, and both of these have the dedicated media PAUSE button by the volume barrel. They also have the illuminated PAUSE button integrated with the sleep moon icon. The PAUSE part is illuminated, but it doesn’t actually pause unless you assign it to pause in Synapse. Confuses the sh!t out of my wife. I use FN+Moon (sleep) all the time but it’s annoying to have illuminated pause there that is superfluous if one actually manually assigns it to pause.  Long story short, are there custom replacement keycaps for the various keyboards? Or is this an amazon browse? 

so i recently have been gifted this keyboard ( Razer Ornata V3 X) and since i have it with the razer synapse app open, when i logout of my windows user and log in (win+L) it keeps spamming the key shift+\ resulting in the character “|” being spammed and when i press that key it stops. i tried every option with reisntalling razer synapse, using other usb port from hub to direct usb port and so on and still doesn’t stop, when i do log out without synapse it doesn’t do that. no macro’s or keybind’s on, everything from factory.tried using synapse as a guest and it is still spamming that key. Tried with AI but still doesn’t help me.i wanted to ask the community before reaching to customer support.

Hey folks, I would appreciate your help on the following issue. So I’ve been a big fan of Razer Blackwidow Chroma in Deus Ex variant, so much so that I have been using it since 2019, but my current one died on me. Incredibly enough I managed to acquire another one in 2025, which I’ve put to use last week, but I have one problem, I can see that as soon as Synapse initializes, the new keyboard loses backlighting. When I do have backlighting, it’s only the default colors switching, not the special effect I have created for my previous keyboard. Synapse still has this same keyboard model registered, but I guess it’s the previous one, and I have no idea how to update the model so Synapse understands it’s the same model but another keyboard. I have registered my products in my Razer profile with no problems. What secret menu or shortcut am I missing? Appreciate your insights.

this is ridiculous. First time I purchased the keyboard i had synapse 4. It worked for a bit but then stopped working. I installed synapse 3 and it worked more or less. The software kept bugging me that i need to upgrade to 4, so i did. In 4 this keyboard does not save the profile lights. It keeps resetting the brightness to 0 for rapip trigger. Cannot get to store the setting.  Rarely detects pubg, but after the game starts it switches back so profile links don’t work. Now, my keyboard disappeared from synapse so i cannot re enable the lights. I need the lights to see some less used keys. I said i would not buy any more hardware from Razer, but this is really the last one. 

Hello,I play Knight Online and I'm looking for a hardware-level input solution, not a software-based one.My current setup:I use a Bloody keyboard for skill macros.For example, when I press the 3 key, the keyboard continuously casts the skill in a 3R 3R 3R pattern.This part works flawlessly and I don't want to change it. What I want to add:I want to use another keyboard feature or a second device (e.g., a Razer keyboard) to control movement simultaneously.Desired behavior (very clear):When I HOLD DOWN the 3 key:The keyboard should send the W key as DOWN (pressed) and keep it pressed continuously.While W is pressed, my Bloody keyboard should continue sending 3R 3R 3R.In other words, the move (W) and skill (3R spam) should work simultaneously and smoothly.When I RELEASE the 3 key:The keyboard should immediately make the W key UP (released).The move should stop immediately.Critical requiremen

Last october I bought a keyboard with serialnumber: IO2539F99800506. As of today, the backspace key no longer works. I would like to receive an RMA CODE to be able to use the warranty. I bought the keyboard at razer.com. I live in the Netherlands. 

When I play games, my keyboard randomly skips key presses (rarely), or just types the letter 1-2 seconds later and keeps typing it until pressed again, for example: Tetssssssssssssssssssssssss (I typed out Test on my keyboard and pressed every key only once, also works on delete and enter). This happens to me when playing any game and rarely outside of playing games.Could this be because my computer is too slow to handle playing a game and handling a keyboard at the same time? I tested it with an other keyboard and it worked fine.Does anybody know why that is happening?Thanks.

A couple of days ago, I cleaned my Razer Blackwidow V3 Tenkeyless, however when I was reassembling it I noticed that my Enter key was missing. I tried looking for it, but I had no luck. I didn't want to purchase an entire set of keycaps, and I believe my keyboard is still in its warranty, so I am wondering if it is possible to order a replacement Enter key.

Hello everyone.I have a Razer Blackwidow 4X green switch keyboard.After a couple of months of light use, the keyboard started double-clicking and missing keys, a feeling I had on all the keys. I updated the keyboard firmware, but it didn't help. What could be the problem? Is it the switches, the board, or the software? I was thinking of replacing the keyboard switches with Akko Custom Switch V3 Silver Pro 5-pin, but I'm not sure if they will fit the board. If I were to replace the switches in the keyboard, which ones would work?

Hello Razer Team,I am left-handed and would like to suggest creating a true left-handed keyboard.Even though key layouts can be customized with software, this cannot fully replace a keyboard that is physically designed for left-handed users.Key placement, ergonomics, and the overall layout are still mainly optimized for right-handed use.Razer has already shown with its left-handed mouse that designing products specifically for left-handed users is possible and appreciated by the community.A dedicated left-handed keyboard would be a great next step and would significantly improve comfort and usability for left-handed gamers and users.I believe there would be strong interest in the community for such a product.Thank you for your time and consideration!

Hello, last time i encountered that issue i created a new account which let me start the software, good enough for me, i recreated my macros, job done .This time, no luck with the same method, i do not care about anything online, all i would like is to be able to access the configuration page for my tartarus, why it needs to be connected to the internet for that is something i just cannot grasp, anyway …i already uninstalled and reinstalled, opened my firewall (never needed to do that), all those operations didn’t help.All of this is happening on an Intel mac running Ventura 13.7.8thx in advance

I’ve noticed that some keys don’t always register after using the keyboard for a long time.This usually happens during longer gaming or typing sessions.Restarting the PC sometimes helps, but the issue comes back later.Is this a known behaviour, or are there basic checks I should try first?

So i bought a razer ornata v3 x in a store called public in greece. Can i receive any rewards for leaving any good reviews and genuenly showing out the keyboard ?

Hey, I’m experiencing an intermittent issue with the W key on my keyboard. Sometimes the key registers normally, and other times it doesn’t respond at all, even though it’s being pressed.Razer blackwidow v4 low-profile keyboard.

I play on a andriod computer I cant afford a PC and I only see  Mac, and PC. can you please let andriod use the macros on the Huntsman mini special edition. 

Hello Razer Support Team and Community,I have an original Razer BlackWidow Chroma keyboard A while ago the keyboard went into bootloader mode and stopped working properly. Trying to recover it, I mistakenly used the BlackWidow Ultimate 2016 firmware updater. After flashing, the keyboard came back to life, but now it is incorrectly detected as "Razer BlackWidow Ultimate 2016" in Device Manager and Razer Synapse. Full Chroma lighting effects (wave, ripple, etc.) are broken or missing, and overall behavior is not correct for the original Chroma model.Live Chat support was unable to provide the file due to current operational directives and could only direct me to the website.I specifically need the correct recovery firmware updater for the original BlackWidow Chroma — BlackWidow Chroma_FirmwareUpdater_v1.03.00.exe — to restore the proper firmware.I understand this file is not publicly available and is provided only after serial number

just upgraded my keyboard to the huntsman v3 pro 8k and i noticed when i start up my pc the lights turn on the keyboard however the only buttons that work are the numbers  no letters work and i have to unplug it then plug it back in checked for a firmware update for the 8k pro  and nothing yet anyone else having this issue ? wondering if my keyboard is defective

I got a new huntsman tkl, and when I try to plug it in using my existing keyboard cable it wont work.when I use the cable that came with it it works fine. my existing keyboard cable is fine, it works just fine with my ducky tkl. why wont the huntsman work?

Hello, I placed an order on the website on December 31, 2025, at 10:50 AM for a Razer BlackWidow V4 Low-Profile HyperSpeed ​​keyboard with orange switches in the UK QWERTY layout. However, I am French and need the AZERTY version. How can I contact support to tell them I made a mistake and ask them to send the French version? The package hasn't shipped yet, and I haven't received any emails regarding its shipment. Thank you!