Mice and Surfaces

Yeah, mouse is dead wireless, works fine when plugged in.says I’m charging but the battery percentage doesn’t budgeHere’s what I tried,check for synapse 4 updates (there wasn’t any) checked for mouse firmware update (nothing here too) reinstalled synapse charged it with another computer that literally had nothing installed to crash with anythingis this a battery problem? or a circuit problem?   

Hello.The specifications of the "Razer Naga V2 HyperSpeed" say that the mouse has 1 built-in profile.I don't understand how to set it up.What do I mean by that:Is there a way to configure "Razer Naga V2 HyperSpeed" so that you can configure at least 1 profile in the mouse in the software on one computer   and   then connect the mouse and use the configured keys on any other computer without installing software? Добрый день.В характеристиках "Razer Naga V2 HyperSpeed" написано, что у мыши имеется 1 встроенный профиль.Я не понимаю как его настроить.Что я имею ввиду:Есть ли возможность настроить "Razer Naga V2 HyperSpeed" так, чтобы можно было настроить хотя бы 1 профиль в мышке в програмном обеспечении на одном компьютере и потом подключать мышку и использовать настроенные клавиши на любом другом компьютере без установки програмного обеспечения?

Where do i order Razer Cobra - Zenless Zone Zero Edition in Australia? It's not listen on the online store for Australia. 

my new aa batteries are not enough to stand for 5 minutes , I charged it so many times to full charged and put it but still working for really short time before die , please advice me how to solve this problem, I update the firmware many times as I made many resets.note : I bought the mouse 2 years ago but did not use it at all cause I have another one and it is wired.

I have been using the Logitech G600 for years and it has been discontinued.  I am very interested in the Naga V2 pro since I am an MMO gamer.  The only issue is I really want a mouse with that ring finger click.  Logitech calls it the G-Shift.  If Razer brought this to the Naga Pro it could bring over a ton of games who are still clutching onto their old G600’s just on account of this button which I got to say is the bees nees.  I have it mapped to control and ca. easily do all my control binds with it. any plans for something like this?  I would buy a V2 pro in a NY minute if you did Razer.

I lost my dongle. Also off topic i’m probably gonna buy a razer tron mouse since I like tron. Is that worth it?

As I mentioned in the title, I want to use the BlackShark V2 Hyperspeed, which I haven't purchased yet but would like to buy, together with the Viper V2 Pro. For example, can I connect the BlackShark V2 Hyperspeed dongle to the Viper V2 at the same time? (I know that the Viper V3 Pro can be connected.)

Hi thereI have searched alot but i cannot seem to find firmware for my left handed naga, not even a firmware updater.I have an issue where my mose stops moving for just under a second at random times, and its annoying in games. its POSSIBLE that this is only the case while having synapse open so that might be the issue. but in any case can you please provide me with new firmware as I bought the mouse a few years ago and never done a firmware update.Thank you kindly

Hello, will the Razer Cobra Zenless Zone Zero edition be available for pre-order in Ukraine, or when will it be available for purchase?

razer viper v3 pro need a firmware update please do it. I have issues while spraying in valorant it skips bullet or notmoving when control spray ihave other mouse logitech adn death adder it looks fine its not only my problem my friend also had this problem

have a question about the Razer Strider chroma. Do you think the intensity of this red light is normal in daylight?Of course, it looks beautiful at night, but in daylight, the red color in particular turns a bit too light and white. If it's normal, there's no problem. Do you think there's a problem?

My keybinds stop working, Synapse says i have keybinds assigned but when the side buttons are pressed its default settings only work ( i have the number 1 side button assigned to shift, but when i press it it types the number 1) i have uninstalled Synapse, rebooted my PC, i even logged out of Synapse and logged back in to no avail. please help. thank you

I wanted to know whether it is intentional that Pro Click V2 cannot set DPI settings per App Profile? This means that profiles that typical Razer mice have are unavailable for this mouse. If this is intentional, then it seems like a serious design oversight then, because I bet that many gamers have per game DPI settings, and it is impossible to set those up with this mouse.

Hello Razer Support, I own a Razer mouse (Model No: RC30-030501, P/N: RC30-0305010-0000). Unfortunately, I have misplaced the wireless dongle and I am unable to connect my mouse wirelessly. Could you please advise me on how I can obtain a replacement dongle or if there is another way to connect the mouse wirelessly? Thank you very much for your assistance.

Is there any way to rebind some of the sensitivity buttons to be mouse buttons? (ex. Sensitivity Clutch → Mouse 6, creating a new mouse button that can be bound) I’ve looked pretty much everywhere on Synapse and I can’t find anything that would let me do that. Is there something that I’m missing or is this just not possible?

My naga trinity scroll up and down do not work (side movements work fine). It was working fine and then the day later it just stopped. Part of me thinks it might be a windows update issue as I remember running that after a holiday (it was working prior to updates). It could also be hardware but the side scrolls work. Tried compressed air, reinstall synapse, tried the other two side attachments etc… The Naga trinity is not listed under drivers so I cannot manually download them, where would these be located? used the windows auto install method for that. Any help would be great thanks

Hello. Few weeks ago i bought a Deathadder v4 PRO. I was stunning with the Mouse, however this past few days i found a big issue ( at least for me).The mouse clicks 1 and 2 are so large, they almost reach the middle of the mouse, and sometimes on stress situations, when i grab the mouse harder, sometimes i touch with my palm onthe middle of the mouse,and i randomly activating the click 2 of the mouse. This situation triggers not desired inputs on the game, that caused fail situations. Is anyone having this problem?

There's no buttons to turn off the  motionsync in viper v2 and v3 pro which it makes me so sad that I have to forever using it. It feels so bad when you turn on the motion sync especially the long ttk fps. You can always feel -2ms to track the movement I can tell. Hope you guys can design a simple button for the sync in the synapse4 . Every other 3395 and 3950 does it. Like sorav2 or lamzu. It's kinda disappointed.

Hello everyone, I have a Razer Opus late 2020, and it won't turn on.When I connect it to the charger, the indicator light shows that it's fully charged, and it connects to my phone and the app.When I disconnect the cable, the indicator light turns off and doesn't respond to the power button.I removed the panel from the left earbuds, disconnected the battery, and reconnected it, but it didn't work.The app shows a 100% charge, but what else can I do?

Good Day,I have a Razer Viper Ultimate that isnt working for a few days now. When plugging in the receiver/dock, Synapse detects it, but not the mouse. When I plug directly to the mouse, it still doesnt get detected, and no power goes to the mouse. I have opened the mouse and cleaned it, disconnected and reseated all the wires, but still nothing happens.I have also tested it on multiple other devices and the same happens there.Could the PCB be the problem in this case?Any help would be greatly appreciated.

Hi,Trying to update the firmware for my razer naga chroma mouse (RZ01-0161) but I can’t find this specific one in the list (https://mysupport.razer.com/app/answers/detail/a_id/4166/~/software-and-firmware-updates-for-razer-peripherals). Any other way I could update the firmware? Hoping this might fix some issues, my mouse keeps dropping out after the last synapse update (think it was a week ago), can’t play a single game like this. (I’ve done the calibration, turning off calibration, resetting mouse, different USB port etc).   

Hi, since today my mouse button 3 dont work when razer synapse is off, but when i open it is working what’s happened? I think this is Razer Synapse error. All Drivers updated from my mouse and i tried to reset my mouse. This started from today.

Hello!I have the same problem, almost. When I lift off mouse, it turns off and I can't click or scroll (cursor is still there). When I put it down, it turns on and my scroll wheel goes up one time. When I change USB port, my mouse completly disconnects(and cursor) when I lift off. Can u help me? 

Hello, when will basilisk v3 x hyperspeed be supported on mac?

DA V3 Hyperspeed dongle:What is the purpose of the included dongle? If I don’t plug in the receiver and connect directly, will it still reach the full 1K polling rate?