Mice and Surfaces

The mouse disconnects when I lift it from the surface which makes any game unplayable, and the wheel does not work correctly. It hasn't even been used for 8 months, I have seen several similar issues without a specific solution, does anyone know what can be done?

I had this mouse for almost 4 years now and i love it! It's minimalist design and almost no weight makes it perfect for gaming sessions.

We we on vacation and i brought my mouse with me i don’t have a case so i stored it in a bag. It was fine when we got there but when we got back home my scroll wheel started to malfunction im wondering what is causing the issue (everything else with my mouse is fine btw.)

Hi,I have just bought Viper V3 Pro with Hyperpolling.I have set it up to work at 8Khz, but when testing on sites (razer tool does not work), I can only achieve near 4Khz. I have done the firmware update, Win11 is up to date, USB port is the ones directly from motherboard… I don’t know what else to check to make it work at 8Khz… any help is welcomed. Thanks,PS: Is smart polling rate switcher working? I dont have it enabled, but I would like to know.

As per title Hypershift doesn’t work on my Deathadder Pro wireless mouse. Works fine in Synapse 3. Anyone else having this issue? I reported it 6 months ago the tech support but the issue hasn’t been addressed.

Hello someone can do legitcheck?? ThanksCześć  jest ktos w stanie zrobić legitchecka na myszke? Z góry dzieki 

Unlike the previous DPI button, this button only works if you hold it down for at least one second, which is inconvenient. When I was using the Cobra, this button enabled push-to-talk, but with the Cobra Hyperspeed, I have to hold it down for at least one second. Is there a solution?

Hi, my Razer Viper’s scrollwhell is skipping so i want to replace the encoder, can someone please tell me the encoder height? The model number is  RZ01-0255 thnx

Hello, I’ve lost my Viper ultimate’s usb dongle and don’t really want to go wired. I know razercare store sells replacements but was wondering if anyone knows when they usually stock them? Thank you!

Hello everyone, if you guys have cs2 no recoil macro for synapse 4 can you please share it? I tried to create a macro by recording the mouse movements from (https://github.com/McDaived/NoRecoil-CS2) but I couldnt do a good job. If you can, please share it :) my mouse sensivity is 1.44 at dpi 800.

Video error

Hello,Since yesterday, my Razer Viper Ultimate dongle keeps constantly connecting and disconnecting, and I can no longer use my mouse wirelessly. My question is whether there is a place where I can purchase a new dongle, because I saw that Razer has released a program that allows you to pair the new dongle with the mouse. I see that there are no longer any available in the official store, and I don’t know where to look.

Yeah, mouse is dead wireless, works fine when plugged in.says I’m charging but the battery percentage doesn’t budgeHere’s what I tried,check for synapse 4 updates (there wasn’t any) checked for mouse firmware update (nothing here too) reinstalled synapse charged it with another computer that literally had nothing installed to crash with anythingis this a battery problem? or a circuit problem?   

Hello.The specifications of the "Razer Naga V2 HyperSpeed" say that the mouse has 1 built-in profile.I don't understand how to set it up.What do I mean by that:Is there a way to configure "Razer Naga V2 HyperSpeed" so that you can configure at least 1 profile in the mouse in the software on one computer   and   then connect the mouse and use the configured keys on any other computer without installing software? Добрый день.В характеристиках "Razer Naga V2 HyperSpeed" написано, что у мыши имеется 1 встроенный профиль.Я не понимаю как его настроить.Что я имею ввиду:Есть ли возможность настроить "Razer Naga V2 HyperSpeed" так, чтобы можно было настроить хотя бы 1 профиль в мышке в програмном обеспечении на одном компьютере и потом подключать мышку и использовать настроенные клавиши на любом другом компьютере без установки програмного обеспечения?

Where do i order Razer Cobra - Zenless Zone Zero Edition in Australia? It's not listen on the online store for Australia. 

my new aa batteries are not enough to stand for 5 minutes , I charged it so many times to full charged and put it but still working for really short time before die , please advice me how to solve this problem, I update the firmware many times as I made many resets.note : I bought the mouse 2 years ago but did not use it at all cause I have another one and it is wired.

I have been using the Logitech G600 for years and it has been discontinued.  I am very interested in the Naga V2 pro since I am an MMO gamer.  The only issue is I really want a mouse with that ring finger click.  Logitech calls it the G-Shift.  If Razer brought this to the Naga Pro it could bring over a ton of games who are still clutching onto their old G600’s just on account of this button which I got to say is the bees nees.  I have it mapped to control and ca. easily do all my control binds with it. any plans for something like this?  I would buy a V2 pro in a NY minute if you did Razer.

I lost my dongle. Also off topic i’m probably gonna buy a razer tron mouse since I like tron. Is that worth it?

As I mentioned in the title, I want to use the BlackShark V2 Hyperspeed, which I haven't purchased yet but would like to buy, together with the Viper V2 Pro. For example, can I connect the BlackShark V2 Hyperspeed dongle to the Viper V2 at the same time? (I know that the Viper V3 Pro can be connected.)

Hi thereI have searched alot but i cannot seem to find firmware for my left handed naga, not even a firmware updater.I have an issue where my mose stops moving for just under a second at random times, and its annoying in games. its POSSIBLE that this is only the case while having synapse open so that might be the issue. but in any case can you please provide me with new firmware as I bought the mouse a few years ago and never done a firmware update.Thank you kindly

Hello, will the Razer Cobra Zenless Zone Zero edition be available for pre-order in Ukraine, or when will it be available for purchase?

razer viper v3 pro need a firmware update please do it. I have issues while spraying in valorant it skips bullet or notmoving when control spray ihave other mouse logitech adn death adder it looks fine its not only my problem my friend also had this problem

have a question about the Razer Strider chroma. Do you think the intensity of this red light is normal in daylight?Of course, it looks beautiful at night, but in daylight, the red color in particular turns a bit too light and white. If it's normal, there's no problem. Do you think there's a problem?

My keybinds stop working, Synapse says i have keybinds assigned but when the side buttons are pressed its default settings only work ( i have the number 1 side button assigned to shift, but when i press it it types the number 1) i have uninstalled Synapse, rebooted my PC, i even logged out of Synapse and logged back in to no avail. please help. thank you

I wanted to know whether it is intentional that Pro Click V2 cannot set DPI settings per App Profile? This means that profiles that typical Razer mice have are unavailable for this mouse. If this is intentional, then it seems like a serious design oversight then, because I bet that many gamers have per game DPI settings, and it is impossible to set those up with this mouse.