Razer Support

Hello!I don’t have access anymore to my phone number as well as to my backup codes.I need Razer assistance in that matter. Didn’t find the possibility to contact support that’s why doing it here.Thanks in advance!

I accidentally entered the wrong password when making in-game purchases in Arena Breakout Infinite, and I haven't been able to log in since. Could you please help me troubleshoot this? Thank you.

I’m trying to re-install Windows on my Blade 14 (2023), This is extremely frustrating, I’ve spent many hours on something that usually takes ~1h. Here is what I tried so far: Booting from official Windows 11 ISO downloaded from MicrosoftDoesn’t work because the installer is missing SSD (?) drivers and unable to detect any drives. It doesn’t look like there is a solution for this, there are no drivers on Razer’s website. Using recovery “image” from RazerI’ve downloaded a recovery image from Razer’s website, which is not really an image, it’s just a zip archive with a bunch of files. I’ve followed instructions on the official youtube video:Formatted drive as NTFS Copied files from the archive to the driveI was able to boot from it, but I’m getting “Only support running under WinPE”  error Next, I tried to formatting the drive as FAT32 instead (as few people have suggested on the forum), but that doesn’t work because the archive contains files larger than 4GB which are not supported by FA

I'm trying to install windows from the recovery image. I followed all the steps mentioned in the instructions. On bootup, USB drive is detected in BIOS setup but getting "only support running under winpe". And installation is not able to proceed further. Please let me know how to proceed.

Is it possible to change the colors of the lights on my Blackwidow V4 regular not the pro version. If so please also tell me how.

أريد تغيير رقم الجوال القديميوصلني كود عليه والرقم ليس متوفراالرقم القديم 

So In May I bought a V2 headset and I didnt know abt the 7.1 cuz it was a gift for me,This week my friend told me abt it and showed me around the website but when I tried to register it it said product alrdy registered and thats frustrating cuz the difference between my Headphones and his r big even tho its just the drivers so please help me and thank you so much

I don’t have access to my old phone number and i want to change it with the new one i have right now. I also forgot the number. Please help immediately 

Is there a trick or am I just missing something? I tried every combination of connection settings to get the PS Remote Play app to work and no luck. I can get it working wireless, I can get my computer to recognize the controller and its usable...but I cannot get the the PS Remote App to recognize the controller. If i swap to one of my other 3 controllers, 1 third party  controller and 2 ps5 controllers it works instantly. For some reason my 250$ controller just doesn’t work. I feel like this shouldn’t be this hard to get this to work. 

When configuring my Blackshark v3 pro headset on Synapse, I keep getting a sync conflict error, constantly asking whether to back up locally or to the cloud. Also, in the "My Profiles" section in the upper left corner, there are no entries, and it says "These settings are saved locally and are applied to all profiles." Please help, my settings keep resetting and I get notifications every minute.

Due to a bug, I permanently deleted my account and I want my email address to be made available so I can create a new account. Who can I contact for help with this?

I want to change my email address that I lost access too.

Bought brand new and was missing the dongle piece 

I bought this yesterday and fully charged it.It worked at first but needed to download the app on Xbox to update. I did this, the update failed on the wireless dongle and it hasn’t worked since. I have tried updating it via the PC and nothing has worked. I believe the dongle is dead.I need the wireless to actually play as the cord isn’t longer enough for my seating position.I am frustrated as bought this to replace my Scuf and original controller that suffered stick drift.

Bonjour j’ai actuellement un soucis avec ma tablette Razer la batterie a gonflé et a décollé l’écran ainsi que la cache arrière et je cherche sur le site un moyen d’envoyer la tablette pour une réparation mais je ne trouve rien nul part a pars un lien avec le chat qui ne marche pas comment je dois faire merci 

Hello,recently, I bought a Razer BlackShark V2 Pro (2023) and got some Problems.When I connect the Dongle into my PC, power on the Headset, everything works fine. But then I turn it off, shutdown my PC and at the next day, powering on the Headset: Nothing works…The headset switches after some seconds in the bluetooth mode, telling me “pairing” and blinking blue.I tried to Use the smart switch to switch to hyperspeed-mode… but after some seconds it steps back to pairing...I tried to update everything (synapse, windows, firmware): No Change.I even tried to Pair it with the Razer PairingTool. Didn’t help… So I contacted Razer, trying to do some of the steps again… no change… So after all, they told me, it’s a hardware-defect, so I went to my reseller and got a new one… yesterday I was happy, everything worked fine… but today (after headset and PC where shutdown overnight), I turned the headset on, again… And… same problem… so I’m very frustrated about this, hoping I can get here some help

My razer kraken v4 pro and the box that came with arent connected anymore so wireless isnt working how do i Connect them again?

 Is there a way I can purchase a dongle for my razr wolverine controller been looking and can't find it anywhere online

Почему в геймпаде Razer Raiju V3 Pro, White нет гироскопа?(Why doesn't the Razer Raiju V3 Pro, White gamepad have a gyroscope?)

Hello razer team, lately i bought a razer keyboard BlackWidow V4 X and its a 10/10.And my brother gave me his old Razer blackshark V2 X. To have full razer experience but sadly i cant enable 7.1 surround because i no longer have the box or the email. So please i need a solution.

Yeni ve sıfır aldım ürünü kayıt etmeye çalıştığımda "bu ürün zaten kaydedildi "uyarısı alıyorum 7.1 özelligini yaklaşık 2 saattir açmaya çalışıyorum lütfen yapdımcı olun.  

I just received the product, but when I try to register it, it says it's already registered. How can I resolve this issue?

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