Razer Support

I don’t know why the user account control pops up at startup it seems there was never a proper fix for this. Well there is two work arounds tho but they both have issues. One manually create a task for it. However doing this makes it launch differently, you can’t set it to initially start minimized and I swear it takes longer to startup when you run it on an 7200rpm HDD then. The other method is uncheck the run at start button then press it again. This temporarily fixes it until the next major windows update i guess. then the uac prompt comes back. By the Way it pops up like 5 times in a row and the app takes forever to launch when this happens.  just a bit annoyed it’s been doing this for years now… Still!

After my PC goes to sleep automatically, razer synapse seems to stop working and the RGB on my huntsman mini gets messed up and resets to a default state. I have to manually reopen synapse and restart it every time after waking my computer for it to work be at my set RGB selection.

I have a Razer Blade Pro 17 (2020) version. The batteries of the laptop blotted so bad that the entire laptop got disfigured because of the bulge and the screws started coming off. My expensive 4k touch display has some lines appearing on the top right. My RGB lights have lost half the colors. I live in the UAE and there is absolutely no support center here.  Please let me know what can I do?? This experience is both embarrassing and horrible.

I really love  Razer as my gaming choice  I’ve been trying to buy a razer  mouse  for a long time and i finally got a good deal for $65 bucks from a local store in Albania but it still wont work, i tried to register it into Synapse 3.0 and 2.0 but my product just wont register, please help, i really need to change my dpi settings and macro its been 2 weeks now I tried everything :’(

Hello, I just received my Razer BlackShark V2 X headset that I bought on AliExpress, I went to register it on the website and when I clicked on "ADD" it was saying "This product has already been registered...", and now I can't register it, can anyone help me???? *Product number has been removed for security purposes.

hello, i lost my usb reciver for my mamba wirelss, what ive read on the forums is that razer stopped supporting the mouse a while ago and im wondering if i can buy a new wireless reciver and program it to work with the mouse? And dont tell me to buy a new mouse, because i did buy the v3 adder pro but i dont like the shape or i cant adapt to it even thought its very similar in shape to the mamba. Thanks for answers

I can't login my account please support me because I put on 5000 inr in rezer account please unlock my account

I mistakenly scratched off my pin on my card 

Hello,I recently boughed a Razer Huntsman V2 optical keyboard and I am having a hard time fixing the following issue:When I am using the multi function digital dial to volume up or down, instead increasing or decreasing the volume just mutes the volume. I’ve checked in the synapse app and it is configured to do that if you press it not while rotating the dial. I’ve searched for a solution but without success. Do you have any ideas how to fix this issue?I am using windows 10 pro 64 bit, if this has anything to do with the keyboard.Thank you in advance.

Razer Blade 15 advanced 2021I had to take out battery from my Blade due to bloating and I was running it without it for a while without any issue.But recently it started to overheat like crazy. On idle, literally doing nothing, it hits 100°C on CPU and 70°C on GPU. I reinstalled it, repasted it and cleaned it twice but that made no difference. It start 5 seconds after booting and stays like that no matter what but the fans has never hit max speed, only when set manually to max but that also made no difference. When trying to start Cyberpunk it just switches of completely, no blinking led or nothing. I was thinking that the vapor chamber has gone bad but, when I connected it to my Philips 346B1C monitor that has 90W power delivery thru USB-C, the laptop suddenly started to cool down and hit normal temps, around 50°C on CPU and 40°C on GPU. I had the video output on the laptop screen with the monitor connected but tried also switching to monitor only. Cyberpunk also star

Hi, My Leviathan V2 arrived two days ago and I can get zero sound from the woofer.  To be fair Razer have offered to replace it but they didn’t do a lot of troubleshooting apart from unplugging and re-plugging cables.   I’ve seen a few threads from a year or so ago and I tried all those proposed solutions but none worked for me.  Windows System>Sound>Properties Audio enhancements off Synapse : Centre Focus - Off  Wondering what the best way to test this is and if there’s any newer solutions that might work for me. Many thanks  

im trying to set up razor pc remote play and for what ever reason the remote play button that should be on the launcher page isnt there i have version 11.0.46.0. i have tried putting in the IP address on the app to see if it would find my pc but it just says could not connect host. i am on the same network i just cant seem to find why the button isnt there 

Hello, A lot of my gaming options arent available in my shop anymore or at all, the only solution I had to this was amazon giftcards but they’re now gone as well? I sent in a ticket days ago and haven’t gotten any reply. Do I need to change regions or something? What are my options??

The headband under the Razer text opens on its own and its sponge is visible. Is it included in the warranty?

Recently I have noticed that sometimes when I set my headphones down, when I put them back on, the audio sounds like it has shifted to one side. It goes back to normal if I crank the audio knob to 100% then 0% and then back to the position I had it before. I am gently placing them onto my desk so I don’t think it would be something like that. Does anyone know a fix or have the same problem?

Hello guys! I’ve been dealing with this problem for a while and it has been bothering me, I’ve been using my Blackshark V2 Pro (2020) for 3-4 years now. I usually use it everyday for playing but for the longest time I have been using the 3.5mm audio + mic jack instead of the wireless one aka the dongle. When I tried going back to using the dongle so I can use the mic and play with friends it won’t connect anymore. I have tried switching ports, charging my headphones, even using the Razer Headset Pairing Utility but it won’t work. I have a suspicion that my dongle is the problem, anyway if there is any way to pair my headphones again or maybe buy a new dongle please answer! (P.S I also downloaded Razer Synapse 3) Thank You!!! 

Guys, after re-installing 7.1 surround sound, i cannot see the device or the field to put the password! It only says Razer Barracuda X 2.4 (Speakers) Can anyone help me please, since there is no razer support ticket?

My controller turn off middle update and won't turn back on 

I'm  having trouble registering my Blackshark V2 X, I've contacted support through the support site, I've asked a question here, but nobody's answered me for 3 days now, please, I want to use the 7.1 Surround Sound but I can't register my product to receive the code in my e-mail. @Razer.Aero @Razer.Speedcr0ss @Razer.Zionzedd @Razer.sushi.boi 

I just got myself a new Razer Huntsman v3 Pro MiniI sat it up with the Synapse software but I noticed that my dot key is not working/printing a dot when pressing itThe synapse software is recognizing that I pressed the dot button whe I look at the graph for the accuation point for the specific buttonThe Key is also not mapped to a diffent shortcutI also tried to reinstall the drivers for the keyboardI also tired the Esc + Capslock + Spacebar while plugging the keyboard back in shortcutNothing worked What can I do?Thanks in advance!

Hello. i just ordered a Razer Naga X and it came today. i plugged it in, installed synapse and made a few macros. all of the side buttons work perfectly except 3 and 12 do not respond at all. i tried all the steps here https://mysupport.razer.com/app/answers/detail/a_id/4135 but they still aren’t working. i have had the mouse in use for 30 minutes.

I’ve seen several comments here about problems with the Wolverine Ultimate & the updated Controller app.I went ahead & hooked up my Wolverine Ultimate to see what would happen.  With the new version 1.7.105.0 release that updated the Wolverine V3 Pro firmware, it broke the UI for editing the button mappings on the Wolverine Ultimate.Screenshots from Windows 11 for evidence.It looks like the app team might need to dig out a Wolverine Ultimate & debug this.  I can also pull any logs they might want to see from my laptop with regards to the issue.(I used to do tech support myself & have no problems with getting logs, using RegEdit, etc., so just let me know what you need.)

I am encountering the same error while trying to update the driver for my Razer Kraken V3 Hypersense headset: "Please reconnect your device and click retry". Even though my device is properly connected to the computer, this error keeps appearing. The headset is correctly connected and functioning, but I continue to receive this error during the driver update process. I’ve tried different USB ports, and there seems to be no connection issue between the headset and the computer. I’ve updated the Razer Synapse software, but the issue persists. I also tried unplugging and re-plugging the headset, but the same error appears. Could you please assist me? pls

ฉันกำลังขอความช่วยเหลือเกี่ยวกับการเข้าถึงบัญชี Razer ของฉัน ขณะนี้ฉันไม่สามารถเข้าสู่ระบบได้เนื่องจากมีการตรวจสอบสิทธิ์แบบ 2 ขั้นตอน ขออภัย ฉันไม่สามารถเข้าถึงแอปตรวจสอบสิทธิ์ที่เชื่อมโยงกับบัญชีของฉันได้อีกต่อไป และไม่สามารถดึงรหัสยืนยันได้