Razer Support

I don’t expect an answer because nobody else has received a response, but my razer Nommo speakers crackle.  I have updated drivers, checked the cables, cleaned out the speakers. I like razer products, but this is really putting me off. Grant

.The model is razer blackshark v2 x

Hello I am trying to reinstall windows on a Razer Blade 15 Advanced. I entered the serial number online, got the zip file downloaded, formatted a 32gb flash drive to NTFS, and extracted the files to it. When I boot to it I first got a popup with just a ‘5’. Now when I boot to it it states Only support running under WinPE’. Is this a known issue and if so what is the solution?Thanks.

only razer synapse and cortex open. HELP. It opens on the taskbar then instantly closes

i have a deathadder v3 pro and the polling rate is limited to 1000 can someone help me how to increase it 

On my black widow v4x, the spacebar and d key randomly stop working, is there anyway I could get a replacement under warranty please? Thanks! 

Hello,i have a razer blacshark v2 i logged in and did everything.Its even signed in on my products.The activision code you people gave me is invalid.I cannot fully access THX Spatial audio.Please razor support team help me.

I have a blade 14 with a 3080 ti and 16gigs of vram but when I try to play games like Fortnite it crashes. Sometimes it says I don’t have enough vram, and other times it says nothing. What is the issue because it should easily be able to run Fortnite with those specs.

Hi! A while ago a relative bought a Razer Basilik v3 pro, but he had to move house and lost the wireless mouse receiver, so he gave me the mouse, I would like to know if there is a way to get the receiver, taking into account that the mouse was bought in Peru (Sorry for the bad english)

This problem related to this Heatsink making noise (like crackling)Hi, my problem is identical to the one described in the link above. I even have the exact same laptop. I've been looking for this problem for weeks on the internet, but I've never been able to solve it. Everything is the same, when replacing the thermal paste and pads, I bent part of the heatsink a bit and now with the fan on, it hisses and crackles in games. The problem is definitely not the fan or debris, the sound is coming from the heatsink. What should i do ?I copied a photo from another thread, it's identical with me where the heatsink was bended and probably where the noise comes from.  

I just unboxed the mouse and it was working for a sec and when I tried to change the dpi to a lower level the light above the button started flashing yellow very quickly. Now, it doesn’t work. It doesn’t change the dpi, it shows the cursor but doesn’t move when you try to move it. What do i do??

Hello, I'm a total idiot. I deleted THX Spatial Audio and now when I want to install it back, I have to put the code there or buy it. But when I got it, it was downloaded straight away, because I had it on the flash drive you sent me, well, but I had a lot more installed, but I also deleted it, I only had Razer Axon and Cortext left. Please help

IVE BEEN TRYING ALL NIGHT BUT I CANT SEEM TO RECEIVE PLS HELPPP

I’m getting SSD temperatures over 80° while gaming, which is causing significant hangs in games that stream textures like Horizon Forbidden West and Final Fantasy XVI. Is this what other people are seeing, or should I reseat it to make sure that it’s being adequately cooled/RMA?

Hey! Like few others on this forum I have an issue with Razer Pro Type  typing randdom characters twice.Idk how long is that going on  as I bought keyboard as a present for my wife to add  to her home office/gaming set-uup when it was initially rreleaased.She said she is experiencing this isssue at least for a year or may be more.I took keyboard from her to test myselff and the issue is there. Any soolutions to this? PS this text was writteen using this exactly Razer Pro Type and all double types arre kept.

Good afternoon, I can't activate the code in THX SPATIAL AUDIO. I activated the headphones in my personal account, entered all the data and received the code by e-mail. I have entered and copied the code several times and he writes to me that I cannot activate it, please try again. Please help with this issue.

when i got the razer siren v3 chroma i didnt work so i uninstalled razer synapse and redowloaded it. i seemed to have the wrong version because i didnt update it ever since i used my blackshark v2 pros (which work fine with synapse and i never had any problems with.) the i played some games and it was working great! but then as i was playing counterstike all of the sudden it stopped working. i dont think it was a hardware issue since it was picking up sound on the audio meter and the peaking indicator, but wouldnt show any output in razer synapse or show up on the windows audio deice configuration.

I received my order today and noticed that the lights on the O button are most likely broken. They only light up white and when I turn off the LED on the Razer app, the O button still lights up . I don't know where else I can ask

Hello, I recently bought Baracuda X and tried to install the spatial audio app. I generated the verification code, but it’s not working. I have also made sure to download the app from the right source.

The microphone isn’t working but the headphones are. Both are connected and are in default but the microphone doesn’t seem to pick up anything. I have no idea if this is a problem with the headset or my pc since it doesn’t show sound unless i put it directly in at my mouth like i literally have to eat it for it to show that’s there’s noise but then it’s just muffled. Is it fixable?

Hi. My Razor Pro Type is double typing very often, and can't find a way to fix it.as yoooou see soome letters is typing many timmes andd i can noot solve itDoes anyone have any recommendations ?Thanks.

I was wondering if the Razer wolverine v3 dpad is the same as the Razer raion but with the pivot?

I recently bought the Blackshark V2 Hyperspeed headset.After having microphone sound problems that I managed to solve, now it's the turn of the headset detection when I plug it directly into the PC. The PC does not detect it as a sound output or input. But I can still pause videos and adjust the PC volume via the headset buttons.Everything is up to date, the headset works very well when connected to the dongle, connected via bluetooth the sound is not good but I don't use it.I'm on Windows 11, I tried to repair synapse, because when connected to the PC it no longer appears in it either.What to do? Thanks in advance

Hello there,I'm new to your forum. Got my first Razer keyboard on a recent holiday. Razer Black Widow V4 75%. It has a German keyboard layout. So the special characters, for example the “ ö ”, is at the place (the key) where it can also be found on a normal German keyboard. So when I type this key, the “ ö ” appears on the screen as intended. However, the key cap of this key shows this “ ;: ‘, not the ’ ö ”. This is of course annoying. So what I need, as you already know, is a set of keycaps that match the German keyboard layout. In other words, where the key shows what appears on the screen after typing.I would be super happy if you could tell me where I can get them. So this nice Christmas present didn't quite generate the joy, but I'm hoping for you. Many thanks in advance. Sorry, but I dont know where to post this!

I am looking to buy a keyboard that I can use for my ps4. I was wondering if I can comfortably use the huntsman mini with my ps4.