Razer Support | Razer Insider

Razer Support

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  • 34,753 Threads
  • 50,967 Replies

34753 Threads

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razer_visionInsider Mini
asked in Razer Support

Rubber base loose

Hi, my 2.5 yo Blade 13 is great but the rubber base is starting to come off.I was thinking of using some super glue to fix it. Would that cause any issues?Also, the vents are a little dusty and I'd like to clean those. Is a pressure air can the best way? 

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6 months ago
Strawquicklab701
Strawquicklab701Insider Mini
asked in Razer Support

Barracuda X Mic not working - Can I request for a replacement?

My mic suddenly stopped working out of nowhere. I tried out a ‘universal’ Razer mic and it works perfectly. Just wondering if anyone has tried to claim warranty replacement? Kinda sucks buying an expensive product like this only for it to die on you even if you take care of it. *My basilisk V3’s thumb buttons are also already failing after just a year of use. I don’t even game on it much. 💩

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Strawquicklab701
6 months ago
urbanSpanishPinkpulse765
urbanSpanishPinkpulse765Insider Mini
asked in Razer Support

s21 kishi v2 Not recognising controller

I have just purchased the kishi v2, and installed the nexus app, but the controller is not showing as recognised when plugged in, the port works fine as i can charge no problems.I have activated developer mode and checked the Defult USB configuration and set it to transfering filed, still the controller is not recognised. 

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urbanSpanishPinkpulse765
6 months ago
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zaio1995Insider Mini
asked in Razer Support

help me

Hello I only remember my account name-IDAccount mail & password.My 2-Step AuthenticationEnabled using authenticator app can no longer remember & no backups code.It there anyway to restart my "2-Step Authentication"?.

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Z
6 months ago
SandDuneSHELLventure523
SandDuneSHELLventure523Insider Mini
asked in Razer Support

synapse errore 05 istallazione per restrizione

Dopo aver disinstallato synapse, per reinstallare mi dà errore 05 problema di restrizioni come faccio per risolvere il problema?Grazie 

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SandDuneSHELLventure523
6 months ago
rushTaupestory885
rushTaupestory885Insider Mini
asked in Razer Support

Im very clumsy

I spilled coffee on my keyboard and whenever I press my A, S, D, F keys they all activate at the the same time, does anyone have any ideas for how i could try to fix this?

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rushTaupestory885
5 months ago
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RoboticPlatypusInsider Mini
asked in Razer Support

is there a left hand viper mini

being a big fan of the viper ultimate for so many years, I have been wanting to upgrade and use the viper mini. how ever I am left handed and play that way. Does anyone know if i can get a left hand version of the mouse,  or if razer can make one if ask? 

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R
5 months ago
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DCBurrInsider Mini
asked in Razer Support

Reinstall firmware for the Razer Charging Pad OR provide a new update to fix charging

All we need is the ability to reinstall the firmware to make sure that it was installed properly.  Chroma pad was charging fine until the update.  What I would really like to do is back it down to the last firmware version when it was working fine. I AM NOT THE ONLY ONE HAVING THE EXACT PROBLEM 

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D
5 months ago
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Emin3479Insider Mini
posted in Razer Support

razer gold tl pine çevirebiliyormuyuz

Elimdeki razer gold u nasıl pine dönüştürebiliriz 

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E
5 months ago
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Robert1f4Insider Mini
asked in Razer Support

Wolverine Ultimate

razer synapse 3 not detecting wolverine ultimate when connected tried uninstalling and re installing synspse 3 but no luck anybody got any ideas please

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R
5 months ago
PersimmonsharpGARNET920
PersimmonsharpGARNET920Insider Mini
asked in Razer Support

Mouse Razer Naga trinity

 Can someone tell me how to turn on the lights on my Razer Naga Trinity mouse? I turned off one day and I don't know how to turn them on

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PersimmonsharpGARNET920
5 months ago
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dahelllInsider Mini
asked in Razer Support

Deathadder elite keeps disconnecting repeatedly

My mouse keeps disconnecting and reconnecting so much its unbearable. Gaming is impossible and everything else is so annoying.

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D
5 months ago
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neetoramalhoInsider Mini
asked in Razer Support

Mouse pointer stumbling and crashing

The pointer of my mouse when connected by wireless 2.4 to the dodge, keeps tripping and locking up. It stops stumbling when I connect the USB directly to the mouse or when I remove it from the dodge and connect it to the computer directly. I have already updated the drivers and cleaned the mouse sensor but nothing solves it.

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5 months ago
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da-b79Insider Mini
asked in Razer Support

Reset efi keys on Razer Blade 15 (2021)

Hi,I have a dual boot on my Blade with disabling secure boot.I could re-activate secure boot by using my keys (sbctl for Archlinux), however I need to reset the actual keys from the bios/uefi.I saw this option on others bios but not in the Blade one’s.Is someone knows how to reset these keys on the Blade ?Thanks for your help

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D
5 months ago
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MetriusInsider Mini
asked in Razer Support

How do I fix the Xbox button on the razor v2 chroma

The Xbox logo sticker button on my razer wolverine chroma v2 has come off how do I fix it 

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M
5 months ago
KemistEvolved
KemistEvolvedInsider Mini
asked in Razer Support

Razer Huntsman tournament edition not connecting at all to computer or laptop

ive had my Huntsman for just over 2 years so sadly the warranty is now expired but i came home the other day and found it doesnt connect to my computer at all or even my laptop when its been completely fine the whole time. i have no clue what could be wrong?

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KemistEvolved
5 months ago
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chanteur94Insider Mini
asked in Razer Support

EGPU RAZER CORE X + GTX 1080 TI + ASUS ZENBOOK PRO UX501VW

HiI have a laptop ASUS Zenbook pro UX501vw with internal graphics card Intel HD Graphics 530 and NVIDIA Geforce GTX 960M under WINDOWS 11 For more graphics power, I buy a EGPU RAZER CORE X and a NVIDIA Geforce GTX 1080 TI to connect to my thunderbolt 3 port. After updating thunderbold firmware and drivers, my laptop detect my RAZER CORE X and I can see in my system managment (peripheral) the 3 cards (Intel HD graphics, Nvidia GTX 960M and the GTX 1080 TI) Unfortunitly, the NVIDIA CONTROL PANEL only detect the GTX 960 M (I have the latest drivers for all my cards and last Geforce experience). What's wrong with the GTX 1080 TI ?More information :I connect an external display directly to the 1080's output → Nothingi uninstall the NVDIDA GTX 960M and now i have this message (translation from french) : NVIDIA display not available - You have no screen connected to a NVIDIA Graphics Card.

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C
5 months ago
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thesuperman21Insider Mini
asked in Razer Support

2017 Razer Blade 14 - RZ09-01953 storage upgrade

I have the 2017 Razer Blade 14 (RZ09-01953) that has Intel 7700HQ - GTX1060 and was wondering if I could upgrade the storage to 2TB.Thanks!Steve

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T
5 months ago
pulsetodayBone921
pulsetodayBone921Insider Mini
asked in Razer Support

barrucada x bluetooth

i have a question if i can be on a phone call while gaming and still hear the game

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pulsetodayBone921
5 months ago
lewcav16
lewcav16Insider Mini
asked in Razer Support

Razer black v2 mic issues

Currently in the process of moving places and made a makeshift setup, all works fine audio included but i am just using the standalone 3.5 jack without the USB soundcard and now the headset is not being detected as with a microphone, do i need the usb sound card in order to make the mic work or not?Thank you.

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lewcav16
5 months ago
Umberboarddirect210
Umberboarddirect210Insider Mini
posted in Razer Support

Razer Nari Ultimate thing inside of the headset

Well, my Headset has something inside of it, so I want to figure out what it is and maybe remove itI need help to open it

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Umberboarddirect210
5 months ago
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shep687Insider Mini
asked in Razer Support

Razer Nommo powers off

Serial-472305B03800106 Razer Nommo speakers just bought and setup.  While working on PC the speakers will just shut off.  I’ve seen other posts in the Razer Support and also in reviews for these speakers with users having the same issue.  I think these sound great, but I’m very saddened and frustrated by this issue.  I’ve tried a suggestion that said to disable a power setting. I restarted the PC and the speakers still shut off.  I would like them to remain on always unless I turn them off.  If this is not possible then I will be returning these for a refund.  I hope someone can assist me to resolve this issue as I would like to keep them.

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S
5 months ago
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bitWinterWizardbase952Insider Mini
asked in Razer Support

Razer Synapse not showing 4k polling rate, despite mouse having it

Hello there,       So recently I purchased the Razer Viper V2 pro (white edition), even though it comes with 4k polling rate, It doesn’t come up on synapse, it still shows 250/500/1000. I’ve tried updating the firmware of the dongle, mouse, updated the Synapse software, then proceeded to re-install the Razer Synapse 3 software but to not avail.Am I doing something wrong or misunderstanding something?Kind Regards,

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5 months ago
rushCITRINEQuartz666
rushCITRINEQuartz666Insider Mini
asked in Razer Support

razer barracuda usb c

My dongle only works when I connect it using the adapter for the regular usb and I’d like to connect it to the computer directly through the usbc port but I can’t figure out how. The headset turns on and connects to the dongle but when I try to switch the audio and microphone to the headset it doesn’t pop up. I know I can just use the adapter but I’d really rather not need that. I don’t see it in my device manager either.

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rushCITRINEQuartz666
5 months ago
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SteetGTVInsider Mini
asked in Razer Support

Razer Basilisk V3 Pro

bonjour vous savez quelle est la connectivité la plus rapide entre Filaire et HyperSpeed Wireless 

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S
5 months ago
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