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I have recently upgraded to windows 10 (dont flame me on this, got a new pc thats all). I did all my windows updates and i use razer ornata v3x and razer basilisk v3. I want to configure my settings but i cant open razer synapse. I installed .net framework and i tried reinstalling like 4 times already. any help ?
Hi, so my problem is that I have bought the Huntsman v2 analog keyboard and plugged it into the USB 3 as the Razer Synapse instructed me to but the keyboard doesn't work after a cold start. It works if I unplug the USB and plug it in again I've followed the Razer support instructions from this link: https://mysupport.razer.com/app/answers/detail/a_id/538/~/razer-keyboard-does-not-work-at-startup-after-a-cold-start As well as youtube videos and other websites to see what I could do. Can anyone suggest anything? I have a Windows 11 pc Thanks
I have Naga V2 Pro & BASILISK V3 PRO and want to buy more MOUSE DOCK PRO. But I don't see something clearly that there is support Naga V2 Pro with MOUSE DOCK PRO on the MOUSE DOCK PRO sales page. Although on the Naga V2 Pro page, MOUSE DOCK PRO is supported. Therefore, I cannot understand how it is. Please explain this situation to me.
Recently I got a Razer kishi for my phone and it won't passthrough charge I've tried reconfiguring the USB port in my phone settings and it did work however the device itself stopped working. None of the buttons or joysticks worked anymore so I changed my configuration back and the device worked again but it didn't continue the passthrough charging. If anyone knows how to get it to work properly plz help
Hello! I currently have a Razer Kraken Kitty, a Razer Blackwidow V3, and a Razer Viper Ultimate with its mouse dock. When I connect all 4 devices to my computer, synapse 3 only recognizes the keyboard, mouse dock, and mouse. So I did a reset using Razer's device detection troubleshooting tool, and now synapse only recognizes the mousedock, mouse, and headphones. I repeated the process multiple times and it seems like synapse 3 only recognizes 3 devices, which probably shouldn't be the case. All sort of help is appreciated. Thank you!
Bonjour , Je voulais vous dire que j ai u mon nouveau casque et en faite j ai prit le papier pour le 7.1 j ai installer le 7.1 sound sa ma demander un code j ai prit une pièce j ai gratter le le code et le problème ses que j ai pas les 2 dernier chiffre je voulais savoir si vous pouvez me les donner svp merci.
Hello. I recently bought a Razer Leviathan V2 to replace the previous version I had. After connecting to the PC, the sound worked correctly. After being recognized by Synapse 3 and automatically installing the THX Spatial Audio USB driver 1532-0532, the sound via USB stopped working. Via BT works normally; I uninstalled Synapse 3 and ran the Razer Driver Clean-up tool, then reinstalled Synapse, no luck. If I remove the THX Spatial Audio USB driver 1532-0532 via Add/Remove programs, the sound works normally again. While THX Spatial Audio USB driver 1532-0532 is installed, it does not work. A new device is not created in Device Manager for start, and I am unable to follow the procedure below as Manufacturer Razer does not appear: https://mysupport.razer.com/app/answers/detail/a_id/5899/~/7.1-surround-sound-and-thx-spatial-audio-drivers-are-missing-after-being Please advise. Multiple Razer devices working fine, except for the Leviathan. Windows 10 64 Bits Intel I7-3960X 16 GB
Hello, I would like to know if you could help me, I currently have a razer basilisk v3 pro with the mouse dock pro and I was thinking of purchasing the razer naga v2 pro but I don't know what the exact weight of the mouse is with the 2-button side version and with 6 buttons and I had a question about the wheel because I use it to play fortnite and in the reissue of the constructions, since it is a special wheel in the razer basilisk v3 pro, it seems like it performs the function 2 times in a row since it is not a common wheel, although I have the toothed version as standard and I would like to know how the naga v2 pro version works. I was also thinking of acquiring the deathadder v3 pro but I can't find a charging base, I don't know if you can help me or if you know if one will be developed in the future. I have the doubt to choose between the razer naga v2 pro and the deathadder v3 pro depending on these questions that I ask you. Thank you very much in advance.
My keyboards always worked no issues, still is running strong and has no problem with keys ect. but recently the macro light & Scroll lock have been constantly on but very dim (Before you suggest pressing the keys to turn them off It just makes them brighter then dim again) just wondering if anyones had the same issue maybe a way to fix it? Tried reseting keyboard ect
I've had my nari for maybe 3 years now at this point this past year it start frequently disconnecting and reconnecting sometimes and works completely fine, other times it has the issues and beeps constantly. sometimes its just a non stop beeping sound and then in cuts out completely, making me have to turn it on again. In synapse my nari will show up for a second and then disappear all while beeping constantly. I've even had it cut out and start playing audio from my monitors built in speaker. Also when this is going on the audio sound somewhat rough and has like a crackingish sound. I've tried looking at the dongle and it seems fine other than being fairly hot to the touch, I also tried switching to the usb port on the front side of my PC and I get the same issues, as well as uninstalling the headset from device manager. Lastly I've tried the recovery tool and hasn't helped either.
Hello, last year on 20 february i bought a razer viper ultimate, it started having issues in august with the scroll wheel not working as it should be, and now it's almost unusable, but i couldn't find any way to contact razer as i'm from spain, chat is only for Canada and the US And will razer send me a new mouse or smthn ? Thank you
I have a huntsman analogue v2 and after an automatic synapse update to ver 20221219 it will no longer work with synapse open. The software loads up and sets my profiles lighting scheme but pressing keys gets no reaction. The keyboard functions as normal if I close synapse. I have tried a complete clean reinstall of synapse but same result. Has anyone else had these issues?
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