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  • 42,261 Threads
  • 60,606 Replies
42261 Threads
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MarcioMFTM
posted in Razer Support
Macros from synapse 2.0 won't stop

I've already deleted all macros and it is still running. And i reinstall the software 2 times already HEEEEEEEEELP.

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4 years ago
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IVORYDarkPinkbit576
posted in Razer Support
Compatibility Help with Huntsman TE/Mini

Is the Huntsman TE or Mini compatible with playstation?

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4 years ago
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D0dY3_
posted in Razer Support
Razer Raiju Mobile and Cod Mobile

Razer Raiju Mobile can play cod mobile ?

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4 years ago
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PEARLDeepCoffeerush390
posted in Razer Support
Razer Chroma not detecting any games/apps

Hello, I have Razer Synapse 3 installed. I have the Razer Kitty, Razer Basilisk, and Ornata Chroma. At least in the past, Overwatch would work on my Ornata Chroma, the lights changing responding to actions in game. Now, though, it's not working at all. I've tried uninstalling, reinstalling, several times now. The Chroma Apps switch is toggled on. I added the game to my profile. Why won't it automatically change colors anymore?

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4 years ago
JusTTSama
JusTTSama
posted in Razer Support
Problem registering a product...

The site https://razerid.razer.com/products/new is saying that the unique ID of my Arcosa Keyboard is unknown, any thoughts? It's kinda old but still strong.

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JusTTSama
4 years ago
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xsvjulez
posted in Razer Support
static feedback on Mic for Nari essential

just bought the nari essential wired, get static noise on mic that goes in and out every 30 or so seconds. plugged into different usb ports on my comp and still have the same problem. any help would be appreciated. thank you

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4 years ago
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sinxyy
posted in Razer Support
Razer nari ultimate not working

I've had my razer nari ultimate for just over half a year now. A few hours ago they were working fine, but now thay do not charge or turn on. Is there something to do or they are broken?

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4 years ago
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BadKitteh77
posted in Razer Support
I need help with macros.

So I've been trying to make a macro for awhile now and it hasn't been working. I make the macro, set the keybind then add what the macro will do, I'm trying to have it spam TAB as long as I have it pressed. When I go to set what keystroke the macro will do, I click on the little box where it shows what key it will press then I press my key and it doesn't do anything. The box stays blank and this happens with every key I try to use not just tab. (I'm on razer synapse 3 btw.)

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4 years ago
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StanHardy
posted in Razer Support
RMA delays Blackwidow Chroma V2

Hi, I understand the situation that the world is in, with regards to the pandemic; obviously affecting businesses as well as my own. But could someone please investigate my RMA status, sent a message off last week and i've heard nothing since Regards Craig

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4 years ago
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EzekielGMG
posted in Razer Support
Razer Game Manager Service is causing WMI Provider Host Issues

GameManagerService.exe is causing WMI Provider Host (WmiPrvSE.exe) constantly use more than 10% CPU, even after reinstalling all Razer software. I know that the Game Manager is the issue because it is constantly causing WMI Provider Host to report back errors in Event Manager. I know that other people have had this issue, but everyone seems to think that reinstalling Synapse 3 fixes it, which isn't the case for me. Everything is fully updated. I don't even use the Game Manager service, so if just disabling it is an option I'll happily take it. Any help?

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4 years ago
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Skillfire666
posted in Razer Support
Cannot Register warrenty for Razer Blackwidow Lite, Invalid S/N

Ive just tried to register warrenty for my new keyboard and it isn't recognising the serial number, I've tried upper and lower case letters and still no joy, please help :)

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4 years ago
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mikemerg
posted in Razer Support
Razer Blade Advanced 15 (2020) screen stuttering

I've had this laptop for about 2 weeks now and have yet to figure out if this issue is hardware or software related, but there is a lot of general stuttering on the screen when scrolling, i.e. scrolling through various parts of Windows 10, web pages, etc... For some reason, the stuttering is gone and scrolling is smooth when I turn on windows battery saver (not sure how that makes sense!). I'm currently using Nvidia Optimus through synapse (since I use this on battery quite a bit) and I've tried setting the preferred processor to all different settings: Auto Select, Integrated, dGPU. Neither selection seems to make a difference. Doesn't seem to make a difference whether I'm plugged in or on battery. The only time the screen is smooth is when I turn on battery saver. I have also tried setting the performance to high in Synapse. Doesn't make a difference, and of course you can only have it on balanced when on battery. I've also tried connecting an external display via HDMI and it seems

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4 years ago
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sleekEMERALDDimGray325
posted in Razer Support
razer surround activate

Hello! I recently reinstalled windows on my computer. Now I can't activate razer surround. Is it possible to regain access?

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4 years ago
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MarwanAfifi
posted in Razer Support
Is this bending normal ? (Razer blade 15 base mid 2019)

Hi, I got this replacement laptop in February from amazon.de after returning a defective unit. It wasn't noticeable until now when i moved to somewhere alot more dusty that dust tends to get inside even though i had the lid closed. After looking at the laptop closely i noticed this bending on the screen that causes the front tips to be slightly elevated when the lid is closed, allowing dust to get inside. The laptop however runs smoothly with good temps, its just a cosmetic issue but i don't know if it should be acceptable for a premium laptop known for it's excellent build quality. I don't know if i should contact amazon and request it to be returned even although the return period has ended or should i ask for it to be repaired since i have a 2 year warranty with support ?

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4 years ago
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Killerkaesar
posted in Razer Support
Unable to pay repair Quote

Hi! I've been trying to pay my repair quote for a Razer Phone 2. When I click the Buy Now button the following error appears (see image on post). I've updated my case, send emails and still no answer from the Razer Support team. Can someone help me? they sent me an email notifying me that if the payment is not complete in 360 hours my case will be close... but I can't pay...

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4 years ago
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Emi03
posted in Razer Support
Razer Synapse 3.0

Hola, instalé razer synapse 3.0 despues de años usando el 2 y al momento de usar macros que configure para el juego point blank estos no funcionan bien, el juego sufre algunos bajones de fps, lo cual no pasaba en synapse 2. En este momento tengo los 2 synapse instalados, ya que mis auriculares kraken solo los reconoce synapse 2. Hay alguna forma para que los 2 synapse reconzcan mi mouse? Tengo un Razer Deathadder Elite

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4 years ago
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KraftCC
posted in Razer Support
Razer 15” Blade Gaming Laptop Smoking

Hey all, playing a game (Apex Legends) and the PC starts to smoke? Turn off PC, open up because warranty is void, and see these components fried. Purchased around 4 years ago... any one else run into this?

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4 years ago
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Ripjaw22
posted in Razer Support
Razer Surround Sound not working

My laptop is detecting the 7.1 speakers but the razer software is unable to detect them as a result I am unable to select them and my 7.1 surround sound is not working. Plz help

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4 years ago
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turtlebeach2
posted in Razer Support
Not able to log in to Razer Synapse 2

I am not able to log in to Razer Synapse 2 application. Whenever I am trying to login, I am getting error message of invalid email id/password though I can login to website with same credentials. Please help.

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4 years ago
frontSpanishPinkload633
frontSpanishPinkload633Insider Mini
posted in Razer Support
Razer Nari Speaker Issue [Mac]

Hi, I bought the Razer Nari Essential to listen to music and communicate while working from home. After many weeks of this headset working wonderfully, suddenly the audio started coming out from one speaker. I can't install synapse 3 cause I'm from a Mac. One day, they just started working fine again, but out of curiosity i had a person I knew install the software on his PC to figure out a minor issue... then when I logged in into Synapse 3, the one speaker working issue came back and it hasn't left since. I have looked everywhere, I have emailed and I have watched countless videos trying to figure out what to do but no one seems to have this problem. Can someone help me?

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Razer.Caziel
4 years ago
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technoBlondretro771
posted in Razer Support
Dead wheel after update for Deathadder Elite

I saw a Razer update and after it was finished, my wheel no longer works. The odd thing is that it spins free...no resistance. Wondering if it was coincidental that the mouse wheel just happened to die when the update occurred or if the software update caused both the wheel to stop working and to spin free like this. Anyone else having this issue after today's update? The mouse is only four months old so I wouldn't think it would die already.

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4 years ago
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RazerRamsis
posted in Razer Support
New Razer Nari Ultimate Disconnecting Issues

Hi there i just bought the razer nari ultimate and from the beginning on i had the problem that the headset makes beeb boob and disconnects while i hear for a brief moment no sound and then the ingame sound is muffeld before going back to normal ... while this happens the razer extended mouspad is flickering once ... when this happens the nari disappears from synapse ...then reappears . I have read from this problem multiple times and that were post from 8 months ago and i never could find a solution or if the product needed replacment now im questioning myself what to do ... is it a synapse problem thats going to be fixed next patch is this a hardware problem whihc needs replacment or is it a 3rd party programm blocking things ... is it possible that there are to many usb slots used so the 2,4 dongle isnt getting juice? pls help

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Razer.Caziel
4 years ago
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Dozzo88
posted in Razer Support
Change key on tartarus v2

Good evening, if I click on 6 synapse show me that is binded with tab. how can I change this key? the selection on synapse is grey and I can't modificate the binded key. I would i.e. that 6 is 6 not tab. How can I customize the key binding? Thank you

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4 years ago
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lewkexd
posted in Razer Support
Razer Nari Wireless left earcup not working while in wireless mode

The left earcup of my Nari headset does not work while it's wireless. While its wired, the sound works as it should, but when i use the dongle and connect it wirelessly, there is no sound coming out of the left earcup.

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4 years ago
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Zirbengeist
posted in Razer Support
Programming Windows Shortcuts to Mice

Hello all I recently got a Razer Mouse and Keyboard. I am using the deathadder v2. I am using the mouse for gaming but also for work. I wanted to program in windows keyboard shortcuts and bind them to the mouse buttons. For Example: Minimize all windows: Windows Key + M Undo: CTRL + Z Redo: CTRL + Y When I run the macros on the mouse the next time I go to use the keyboard it makes my keyboard into a shortcut mode or repeats a letter without stopping. Typing Z as an example in a word documents just keeps repeating Z. I was wondering if anyone else does this and if they know the issue. Much obliged, Zirbengeist

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Z
4 years ago

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