Razer Support

Dear Razer Support,I hope this message finds you well. I’m reaching out because I’m having trouble registering my Razer Blade 16 — the system does not seem to recognize the serial number. Could you please assist me with this issue?

My account which I am currently logged into, is under my old school email, which is fully deactivated and unable to be accessed. I would like to update my email to my current one, however, I cannot receive the 1-time code that is sent, because it goes to the email that no longer exists.

Hi. I would really like to by Razer BlackWidow V4 Pro 75 keyboard, but I would like to have it with Nordic layout. Are you going to make this keyboard available with Nordic layout?Br.Eki

I bought a white headset but it came with a black transport bag with green cords. Videos I have seen show people unboxing with a white transport bag. Have the color matched bags been discontinued?

my barracuda x microphone doesnt work with dongle anymore but works fine when connected with cable to pc or connecting with bluetooth to android phone it used to work but I dont know why it doesnt anymore

I've tried all the settings, all the rear and front jacks, and every possible method I could think of, but when I test it myself, I realize that things I should only be hearing through the headphones, like what I watch on YouTube or do on the desktop, are being picked up by the microphone as if I'm speaking into it. I think I'm going to try returning it, or please offer a solution to this problem because I'm about to lose my mind.

Why? I can’t open the website. It said that I’ve been block.

Recently bought a razer blackshark v2 x but when i try registering it says product has already been registered 

It just randomly stopped working. I wasn't touching it, just watching a show on my computer. My Bluetooth isnt reliable and I am going crazy. I hope I can buy a replacement some where but I can't find it 

Hello,the mouse button 5 does not work on my razer naga v2 pro.I have already tried everything.I have already installed the latest firmware of the mouse, I have also uninstalled and reinstalled the Razer Synapse, nothing helped.The mouse is connected via USB.Please help to solve the problem.With kind regards

Hello, I lost my Razer BlackShark V2 Pro USB adapter. Is there any replacement part I could buy?

I’ve had my chair for a few years. The other day it snapped and isn’t locking into position anymore. Any help would be great!

Hi, I created ticket with number 250509-001513Please help me with my problem. Thanks

I just had a look at what's currently in my new laptop, because I wanted 64GB of DDR5 RAM instead of 32GB. But it wasn't an option when buying. I currently have two Samsung 16GB 1Rx8 PC5 - 4800B - SAO - 1010 - XT sticks of RAM that gives me 32GB of memory. I've looked around and there are not a lot of options, the Samsung 64GB kit looks sketchy and is from a generic unnamed brand. So I found this kit (Crucial RAM 64GB Kit (2x32GB) DDR5 4800MHz CL40 Laptop Memory CT2K32G48C40S5) online and Crucial being a more trusted name would like to know if this will work for the Razer Blade 17 (2022) i9 model? I've researched everywhere online and can not find any details if this memory will work or not. The Crucial website says it will work for my laptop, but there was no place to specify i9 CPU to be sure.

Boleh tak elok kan semula account razer saye, Pasal dia ada kena blok sayepun tak faham tiba tiba jee kena blok🙏

Boleh tak bantu saye elok kan semula account razer saye pasal ada kena Blok🙏

Hi team, I have a problem with authentificator. I have Google authentificator and when I try to use this way of 2 factor authentification in my account, I have received mistake 400, indicated in pop up window. I don't see any codes, when push copy code and try to put it Authentificator, there are no codes. Could you place me with my problem? I transfer money in my account (gold) and can't use it. Thanks a lot for your help.

HI Folks, I just got my Nommo V2 X’s. Installed and connected to a windows Laptop, so far all good.I do have a problem with the volume though. I have to reduce the volume to below 10% for it to be bareable and usually listen at 4 to 6% volume. That can’t be normal, is it?Thx for any help.

When ever I try to remap my controller the app refuses to allow me to do so it’s been like this for weeks and I have seen other people complain about it be I am yet to see/hear you do anything about it, at this point i will have to get a different branded controller that works and is able to do the simple demands I want from a controller 

J'ai pas de lien pour pouvoir renvoyé ma manette 

RC30-0248 battery is extremely swollen and needs replaced, SSD also recognized in bios but not booting. 

Hi all,  I thought of contacting folks here. I recently got the Freyja. It actually works really well for music under very specific conditions when using the audio-to-haptics mode. I still have to test it out when gaming with directly supported games since I don’t own any. The problem I’m having is that the Freyja appears to activate the haptics ONLY when using specific audio devices as output, and NEVER when using Spatial Audio. As an example, when using a wired/wireless headset as the audio output device, the Freyja works just perfectly. The audio and haptics are in sync, and they work great. But if I want to listen to music with any Spatial Sound effect active (e.g. DTS:X or Dolby Atmos), the haptics simply don’t work, or if they’re working before activating it, they stop. Restarting Synapse, unplugging the Freyja does not fix this. If I disable the audio enhancements and then restart Synapse, I get the haptics back on the Freyja.  The wors

i was trying to update my razer kraken v3 pro headset and suddenly it failed to update and now even if i plug my headset dongle or manually connect headset via wire both does not workalso i did try reinstalling razer synaps and other apps too and still did not work after allany idea how to fix this problem?

Aether LAmp pro will not connect to the gamer room app. My wifi meets the requirements. have done a hard reset. Nothing works.  

HiMy Naga Pro scrolling wheel is defect.When I scroll the wheel, it goes up and down and up and down. I have no control.Can someone help me with that?  Thanks