Razer Support

Recently bought a razer blackshark v2 x but when i try registering it says product has already been registered 

It just randomly stopped working. I wasn't touching it, just watching a show on my computer. My Bluetooth isnt reliable and I am going crazy. I hope I can buy a replacement some where but I can't find it 

Hello,the mouse button 5 does not work on my razer naga v2 pro.I have already tried everything.I have already installed the latest firmware of the mouse, I have also uninstalled and reinstalled the Razer Synapse, nothing helped.The mouse is connected via USB.Please help to solve the problem.With kind regards

Hello, I lost my Razer BlackShark V2 Pro USB adapter. Is there any replacement part I could buy?

I’ve had my chair for a few years. The other day it snapped and isn’t locking into position anymore. Any help would be great!

Hi, I created ticket with number 250509-001513Please help me with my problem. Thanks

I just had a look at what's currently in my new laptop, because I wanted 64GB of DDR5 RAM instead of 32GB. But it wasn't an option when buying. I currently have two Samsung 16GB 1Rx8 PC5 - 4800B - SAO - 1010 - XT sticks of RAM that gives me 32GB of memory. I've looked around and there are not a lot of options, the Samsung 64GB kit looks sketchy and is from a generic unnamed brand. So I found this kit (Crucial RAM 64GB Kit (2x32GB) DDR5 4800MHz CL40 Laptop Memory CT2K32G48C40S5) online and Crucial being a more trusted name would like to know if this will work for the Razer Blade 17 (2022) i9 model? I've researched everywhere online and can not find any details if this memory will work or not. The Crucial website says it will work for my laptop, but there was no place to specify i9 CPU to be sure.

Boleh tak elok kan semula account razer saye, Pasal dia ada kena blok sayepun tak faham tiba tiba jee kena blok🙏

Boleh tak bantu saye elok kan semula account razer saye pasal ada kena Blok🙏

Hi team, I have a problem with authentificator. I have Google authentificator and when I try to use this way of 2 factor authentification in my account, I have received mistake 400, indicated in pop up window. I don't see any codes, when push copy code and try to put it Authentificator, there are no codes. Could you place me with my problem? I transfer money in my account (gold) and can't use it. Thanks a lot for your help.

HI Folks, I just got my Nommo V2 X’s. Installed and connected to a windows Laptop, so far all good.I do have a problem with the volume though. I have to reduce the volume to below 10% for it to be bareable and usually listen at 4 to 6% volume. That can’t be normal, is it?Thx for any help.

When ever I try to remap my controller the app refuses to allow me to do so it’s been like this for weeks and I have seen other people complain about it be I am yet to see/hear you do anything about it, at this point i will have to get a different branded controller that works and is able to do the simple demands I want from a controller 

J'ai pas de lien pour pouvoir renvoyé ma manette 

RC30-0248 battery is extremely swollen and needs replaced, SSD also recognized in bios but not booting. 

Hi all,  I thought of contacting folks here. I recently got the Freyja. It actually works really well for music under very specific conditions when using the audio-to-haptics mode. I still have to test it out when gaming with directly supported games since I don’t own any. The problem I’m having is that the Freyja appears to activate the haptics ONLY when using specific audio devices as output, and NEVER when using Spatial Audio. As an example, when using a wired/wireless headset as the audio output device, the Freyja works just perfectly. The audio and haptics are in sync, and they work great. But if I want to listen to music with any Spatial Sound effect active (e.g. DTS:X or Dolby Atmos), the haptics simply don’t work, or if they’re working before activating it, they stop. Restarting Synapse, unplugging the Freyja does not fix this. If I disable the audio enhancements and then restart Synapse, I get the haptics back on the Freyja.  The wors

i was trying to update my razer kraken v3 pro headset and suddenly it failed to update and now even if i plug my headset dongle or manually connect headset via wire both does not workalso i did try reinstalling razer synaps and other apps too and still did not work after allany idea how to fix this problem?

Aether LAmp pro will not connect to the gamer room app. My wifi meets the requirements. have done a hard reset. Nothing works.  

HiMy Naga Pro scrolling wheel is defect.When I scroll the wheel, it goes up and down and up and down. I have no control.Can someone help me with that?  Thanks

App was working fine until recent update, now the button mapping screen is completely blank.Old versions not available and no way to rollback on microsoft store.I’m using a regular Wolverine V2.

My razer barracuda pro has been randomly turning off and or acting like it's getting alot of interference with its sound output Bluetooth wise. the headset is turning off frequently every 30 minutes to an hour and is not playing any audio when it stops playing it for about 1-2 seconds at the least or 30 seconds to a minute at the most. I've tried contacting Razer support but anytime I send a followup email I just get an automated one back saying I never responded. please help

Hi I experience a bug or a glitch with my viper v3 pro. The problem is that my mouse is glitching and the sensor turns off sometimes and the cursor doesn’t want to move and when i move the the mouse its stuttering and then stops again for a couple off seconds. I updated all the soft wear, it happened form day to day idk what to do pls help. (I was struggling to aim at this description box LOL)

Hi! So my razer wolverine v3 pro has stopped working all of the sudden. It doesn't work on either a wired or wireless connection, and I’ve tried using different cables on both my pc and xbox series x, but the results were the same with the controller not turning on. Do y’all have any tips on what else I could do to fix my controller? 

Hey everyone,I hope you're all doing well. I'm reaching out to this amazing community because I've stumbled upon a perplexing issue with my beloved Razer Blade 15 Advance 2021 model. First of all, let me say that I'm absolutely blown away by the laptop's performance, especially when it comes to gaming. However, there's this one persistent thorn in my side that I'm hoping some of you might be able to shed some light on.So, here's the deal: I absolutely love the high-performance capabilities of my laptop, especially when it comes to gaming. However, there's this persistent screen flickering issue that's been bugging me, particularly when I attempt to increase the screen refresh rate from the default 60Hz to the impressive 360Hz. You'd think that more Hz would mean smoother visuals, but unfortunately, that's not been the case for me.As soon as I bump up the refresh rate to 360Hz, the screen starts to flicker intermittently. It's like there's a little gremlin inside

I didnt drop or damage the headset just stopped working. Its a wired usb-a headset Its not even showing that its connected to the pc. Help im on day 2 of trying to solve this and im really close to buying a different headset. I NEED A HERO!! 

Hi everyone, I have a RAZER CORE X. I hadn't turned it on for over a year, and today I tried to power it up, but it doesn't turn on.I tried changing the power cable, same result. I also removed the graphics card, but still nothing happens.How can I fix this problem? Could it be the power supply? And if so, are there replacement parts available?I'm also writing to support for help.