Razer Blade Pro 2020 can't update Nvidia drivers

I will add, they are striking out on all fronts. Even trying to get the Razer care was a hassle. It didn't work when I put my serial in, had to contact support several times. Several emails, etc. All told, 8 days to figure out how to sell me a service they offer for sale. I'm trying to give them the benefit of the doubt here but it's getting hard.

seanjmary
As was stated before, the device is incapable atm of many of the marketed features, which is false advertisement to say the least, and likely worthy of compensation.

Which marketed features do you mean? Did they state anywhere it will works with the latest Nvidia drivers right out of the box? This’s windows PC not an Apple PC where the hardware drivers is made by their own. No offense but I’m also on Apple Eco, they do great since they do exclusively to their own hardware but on PC world manufacturers should work nvidia intel or even other vendors to make them work together, driver incompatibility issue is common here and sometimes you should wait for an update regardless how much money is thrown on the device. What I learned after using Windows pc, don’t upgrade nor update if it isn’t necessary since sometimes it comes also with issues that might ruins your use experience, look some forums if the update is fine is also not a bad idea.
I might be wrong since I don’t have this blade model and missed some important features that made Blade Pro failed to fulfill the marketing features, in that case I’m sorry. Btw Blade pro 4K 120Hz is one of rarest panel that apparently a lot enthusiast want, maybe due shortage it’s now out of stock. And price discount does any manufacturers now due summer sales, I remember also buying blade 15 back then and a month later it comes like 20% off on retailer I know that time razer Store Made also discount not as low as that retailer though but like 100 or more € cheaper, that’s how technology goes now, discount to clean the stock or if new one comes the old one would have reduced price, not because it has an issue, even with hardware issue (I know other brand that has motherboard possibility issue) they won’t make discount because of it, instead renew or fix it quietly and keep the price unchanged.

It was sarcasm that you can buy it at $100 off but you can't update your graphics drivers

Im having the same problem. Another issue on an existing list of problems with my new Blade 15 Advanced late 2019. Seriously regretting buying this laptop. Will be posting this thread on other forums too to warn others.

@Razer.SpeedCr0ss I totally understand you're literally just the messenger here. But given how long this issue has dragged out, and how some people have the issues while some don't, can we get an actual statement from Razer about this situation? What the underlying problem might be? Why a fix is taking so long?

Jscolt
They fixed it on my 2020 15 today. Bios update was sent and and microsoft patch. I installed latest drivers with no issue. Thank god!

Did you send it in? Because I updated my bios to 1.03 and updated windows and still get a black screen after the drivers update.

4K2HD
They are only suggesting using DDU to clean install NVIDIA drivers but honestly I believe other users in this thread already tried this correct?

Hi there! The team has checked the info I posted in your case number. There may be items or steps that they need to verify if it was done or not. I'll report this back to the team.

Hey everyone! Thanks for all your cooperation.

Any news on the black screen fix?
We are almost in February 2021.

Razer.SpeedCr0ss
Hi there! The team has checked the info I posted in your case number. There may be items or steps that they need to verify if it was done or not. I'll report this back to the team.

Hey everyone! Thanks for all your cooperation.

Hello, support.
I read in another thread on Razer Inside, that another person also has the same problem as all of us, but even more serious than him, he has the Razer Blade 15 "2021".
This means that the problem is bigger and more serious.
We need you to solve this in the most professional way.

morphly0
I created a case yesterday and the support agent seemed not to be aware of the situation. I pointed him towards the various threads around here. Case 200812-000403
Have a Blade Pro 17 2020 4k and also got into the situation that Windows 10 2004(which was offered by Windows Update) in combination with latest Nvidia Drivers caused dedicated GPU-only mode to stop working. Had to switch to Optimus mode in BIOS and reverted back to Windows 10 1909 for the time being.

So, i just got my Razer blade 15 2020...i am still on windows 1909, am i safe to update my NVIDIA GPU drivers? I still have the April ones.

Thank You

Groumm
the issue just come on my razer blade pro 2021 RTX 3080...
When i'm in battery mode, my screen becomes black for any reason.. 3 times today. i've to hard reboot the laptop... it's really anoying.

Hi! Welcome to the "Cult of Razer" lol
No siriusly, may I ask what version of the RBP 17 2021 you have?
The one with the 120 Hz 4k screen? 1080p 300Hz screen? 1440p with 165 Hz?
Does it also have a "GPU Only" and "Optimus" modes in Synapse?

Thanks

Support is telling me the only version available is 1.03. Wonderful

Reference #(*Omitted)