Razer Synapse

Hello guys, a few days ago I have been having a problem of high cpu usage sometimes up to 100% with the WMI provider host and reading in reedit I realized that several people had this problem and that it was caused by razer synapse 3 software when uninstalling it the problem went away and my cpu returned to normal, do you have a solution for this, my keyboard and mouse are Razer. thank you very much. Note: I have windows 11 Pro and i9 13900k RTX 4090 and Asus Z790 Hero.

Hi, does someone still have Razer Synapse Version 20231116 on his PC or in his backed up files? The current version does not work properly and the Razer Support does not want to give me the previous version 20231116. I am currently on the version 20231208. It would be a huge help! 

I’ve been trying to update the synapse app for some time now and it just don’t work it says something went wrong and to close the installer so I decided to uninstall the app and reinstall it, now it says that there is an error and can’t install it due to error 1285, any help? 

I've been gaming pretty lightly lately so I haven't been overclocked in Synapse. I just hit the overclock toggle today for the first time since Razer removed the undervolting option and noticed the undervolting option has returned. I've been using ThrottleStop to undervolt since September.  My Synapse version is 20231208. Is this a new occurrence with this last update or am I just months late? 

Before the updates about a month+ or so back my headset was fine and THX would turn on and off by the button on the headset. Since contacting support and there’s been about 4+ updates since the button on my headset STILL no longer works and to top it all off I can’t even use this headset with THX on or even control the EQ without setting it as the default device when I have Elgato software controlling everything on my PC so everything has it’s own audio levels like VC, Browsers etc.   

Hi Latest release of Synapse 20231129 really messed up my Kraken V3 Pro. Before it worked without any problems. After this update it doesn’t show up in Synapse anymore if I don’t manual unplug & plug USB dongle.I’ve did the following so far:Reinstalled Synapse 3 20231129 Uninstalled Synapse 3 20231129, ran Razer Driver Clean up utility, Installed Synapse 3 20231129 Reinstall of Windows 11 Pro, updated to latest patches & driver, Installed Synapse 3 20231129Nothing helps. I have to manually unplug and plug USB dongle to get it recognized every time I boot computer.Something is wrong with 20231129 release. Razer please fix this!

Ich habe bemerkt, dass plötzlich meine Tastatur und Maus anders geleuchtet haben als ich es eingestellt hatte. Dann habe ich auf der Synapse App geguckt und habe beide Geräte nicht gefunden, daraufhin habe ich auf central geguckt und auch dort wurden sie nicht angezeigt ich habe bestimmt alles ausprobiert, was man in Videos und anderen Beiträgen finden konnte, aber nichts hat funktioniert ich habe bestimmt alle razer Apps 5-mal neu installiert und repariert und etliche Troubleshooting gemacht, aber nichts hat auch nur ansatzweise etwas geholfen deswegen frage ich, ob ihr vielleicht noch etwas wisst, was sich ausprobieren könnte?

Title is all that is needed. It is way too easy to just roll back the software and completely stop the update to the new version. It’s been 4 days at the time of writing this post and they haven’t reached out to the community yet saying that they isolated the issue. A VAST MAJORITY OF THE COMMUNITY KNOWS WHAT THE PROBLEM IS. A company that can’t find the cause of such a simple problem, roll back software updates, or even admit that the issue is replicable after so many user reports just shouldn’t be in business. However, Razer seemingly have deliberately planned this out. Even by installing the older versions of Synapse, you cannot install audio devices anymore, even if you disable automatic updates.Synapse just will not allow you to get an audio device to show up unless you are on the latest version. You’ll get the basic device installed and it’ll play Stereo sound but the Spatial Audio output device is never going to show up unless you buy the $20 software.Razer has

The latest released software completely reset the settings and mouse profile binding. It says 0% battery and doesn’t want to go back to the old one. I read the forum and realized that this was a software problem. I'll leave this topic so that the developers can see exactly the number of problems. I am very surprised by this, I hope they will fix it faster than I will return the mouse from the Razer manufacturer before. It brings discomfort at the moment and it is unknown for how long.Viper Ultimate

hey, i  have a razer kraken x lite i want to configure a headphones, like a mic and a volume. But the razer synapse dont detect this device. what could be the problem?

Dear all, the latest update which i installed yesterday  broke the device detection for mouses. I can move my mouse but razer synapse do not load the mouse. No matter what i tried worked including repair, uninstalled/ fresh install. 

I had an update this morning for my Razer Synapse 3, after updating my Razer Kiyo Pro Ultra is no longer being detected by the software.. I’ve tried repairing the software/restarting and I've also tried using multiple different USB ports but still having the same issue. However I did notice that it works on some USB ports that are USB 2.0 but this does not work in my favour as you cannot access the 4K 30FPS setting using 2.0 it has to be connected via 3.0 Nothing has changed since last night except this software update, so I can’t quite figure out what’s gone wrong other than a dev issue.  Any advice will be appreciated. Thank you.

For me using synapse 3 with my wooting 60he became a pure waste of performance since the chroma API does not support per key rgb on wooting keyboard, is there a way to get per key rgb with this keyboard anyway with chroma or do i just need to hope it get updated?

Hi,I’ve bought Blackshark V2 wired on Sunday and they have arrived today. Sound wise they are pretty good in stereo mode - but I have not bought them for this, I have other gear to listen to music.These are specifically for gaming, wired on purpose.Now, I have spent hours re-installing the drivers and rebooting my machine as 90% of the time the EQ and the enhancements like bass don’t work.Most of all, THX does not work at all.Support guys - please spare me your BS about it ‘being recognised internally’ that I’ve seen in your other posts. Windows recognises the headphones as regular stereo, so no, it will not be simulating any sound stage, besides trying to up-scale the 2 channel signal.Actually turning the spatial sound on, if it bothers to work, it sounds worse than without it.Tried Doom Eternal as it is supposed to support THX, it has no clue that there is THX-comatible device connected at all.From what I see

After last synapse update, my Razer Naga Hex V2 key bindings stopped working, works only as regular number buttons… Will razer release new update to fix that?

Status:  Battery bar reads 0%, clearly has more than 0% charge.  Internal memory profiles are inaccessible.  Synapse errors out and needs to be exited out when trying to copy a profile to the mouse internal memory.  There is another error when trying to return it to factory settings.I downloaded and updated to the latest firmware which took successfully, it yielded no positive change.  It did lock me to about 3000 dpi, despite what Synapse says it’s set to.  I had to boost Window’s mouse cursor speed to compensate.Get it squared away, I thought this was a professional peripheral company.

I’m having terrible issues that affect my ability to perform in games. I work on videogames, and play them competitively, and this latest update completely broke my audio quality, the sounds are way too loud and lead to an inability to pick up on directional audio. The quality is so bad I had to stop playing because of how loud and bad the audio was. Hoping a fix comes out soon because nothing I’ve tried has solved this issue. really hoping there can be an option to rollback for certain users because I’m considering purchasing another brand to be able to play, I do this for a living and this makes my job 10x harder. always been super loyal to razer so this sucks. 

hi how we do toggle any button like when i press the button hold down when again i press the button hold up ty

Few days earlier, my Razer Synapse 3 (RS3) cannot detect my gear. So I have done some troubleshoots to fix the problem but none work. What I have done:Clean remove & install RS3 according Razer instruction Using Device Detection Troubleshoot Tool, both my devices are still detected in the device menu but not in the RS3   When I check the Event Viewer, I found this error that may link to the RS3 error that cannot detect my gears: 

I downloaded Synapse version 20231129 and my headset started to sound weird, bass sounds very bad and cheap which wasnt the case before with my own custom EQs. After update everyithing sounds like underwater and it sounds muffled. I tried uninstalling Razer Synapse 3 and it worked normally like stock headset with no EQ or any kind of drivers which it was the case after uninstaling. I again installed latest Razer Synapse version in hope that it will work normal but that wasnt the case it was all the same as before. Now on me there is only to hope that Razer will fix the problem because gaming experience with sound like this is ruined. I hope that product i paid 100 euros isnt going to waste. If there is any fix to this problem please help! 

I tried to change to color of my racer black widow elite keyboard with razer synapse and it don't save the custom colors and setting over to tithe on board keyboard profile even tho i have all the options to change to colors and patterns on the keyboard nad the synapse has no problem detecting the keyboard i just cant save my custom keyboard colors on it or change the settings on my key binds or dpi for my mous4e if i wanted to it just never exports or syncs over , i need help so i can get the full use out of my keyboard please ive been trying for years.

list me keyboard name hope i still find some in market feel like synapse 3 bad

The latest update 20230915 completely broke Synapse for me. I can't even see it on my taskbar or start menu. It's still running in the background under task manager. I still see the install files for it in file explorer. It just won't open at all. All my Razer devices are not in LED sync and my settings are inaccessible.So far I have tried repairing Synapse through the installer directly and it didn't fix anything. Next step is to uninstall Synapse and do a fresh install. I've had Synapse for over 2 years on my PC and never had any problems at all. Anyone else been experiencing this issue recently?? Any help would be appreciated or just letting Razer know this issue exist would be nice.

J’ai un problème avec mon application synapse 3, en effet au bout de quelques utilisations de l’application, cette dernière ne veut plus s’ouvrir et affiche le message de contrôle de compte utilisateur en boucle et ce même en appuyant sur « oui ». Je suis donc obligé de désinstaller et réinstaller l’application pour pouvoir la réutiliser. Quelqu’un a-t-il une solution ?

Just wanted to be able to voice my concerns (and anger) with the rest of the community regarding the recent change to Synapse, this has completely changed the sound on my Razer BlackShark V2 Special Edition, I’ve played with all options available for hours and have been unable to restore the quality of sound I had previously.  This is extremely annoying, the main reason I picked this headset was for it’s audio quality and comfort. I now can’t stand to listen to music through this headset.  Currently on version 20231116 and massively want to downgrade to anything before this change.