Razer Synapse 3

When I connect the Black Shark Hyperspeed to the PC, the device is normally connected to the computer and Synebs, but neither the speaker nor the microphone works, and when I connect the headset, YouTube also loads indefinitely. Also, the red light blinks even though the charging is 100% complete, and when I change the USB port, it didn't work. If I connect it to my phone via Bluetooth, it works fine, so is there a way to solve the PC connection problem?

I found n log file under C:\\ProgramData\\Razer\\Installer\\Logs but it weighs 1.71 MB and I can't paste the whole content here. I noticed this error in particular, I don't know if it can help anything: 2022-12-23 01:15:57,568 [7] ERROR RazerInstaller [(null)] - Service is not installed RzActionSvc: The RzActionSvc service could not be found on this computer '.'.

Just to post my confusing and disappointing vibe as Synapse pops up a window saying the update requires a restart to finish with a button to restart the OS. I’m in the middle of gaming just wanna close the annoying pop up. The sudden restart corrupts my files in steam folder. To fix the corrupted folder, I need to repair 412400 files taking more than two hours. It is unbelievable that your software user interactive design has such a low standard and misleading. Trash

I'm currently using the latest version of Razer Synapse 3, but every time I try to export a macro, the file ends up being empty. Is anyone else experiencing the same issue? I'm pretty sure the export function worked fine before I updated to the latest version.

I just got the Razer Blackshark V2 pro (2023) and it’s great but when I speak into the microphone the mic volume automatically slowly turns down until my friends can’t hear me anymore. Then i have to manually put it up again so they can hear me, and repeat. Is there a way to keep the mic vulome on 100% where it does not go down when i talk? Please help, idk if i am just stupid or what? But i feel like i have tried everything.

After upping to Synapse 4 and buttons not working and uninstalling and reinstalling and sending support logs I decided to go back to Synapse 3. Did the full uninstall according to the Razer webpage and lots of restarts. Reinstalled Synapse 3 and could not get my NAGA Hyperspeed recoginized, the Tartus was. I finally got it recognized and tried some macros and they do not work. Tried to go to the Macro module and click on it the header buttono and nothing. Go to the Modules window and it’s there as an installed module. Try to go to it from an actual key assignment, the “Manage Macros” button and again it clicks but nothing, it does show the word “Marco” in the grey strip at the bottom. Any ideas? Win 10. All latest versions of everything.

i need help setting up a macro im trying to make a macro and i bound right click button to the macro but now right click only does whats in the macro i want right click to perform both the macro and right click at the same time

Every time I try to launch the streaming companion app, it goes into the background and then when I go to click on it, it disappears before I can even do anything (as seen in the video clip here:https://youtu.be/w-_D8wRBUw8) I do not understand why it does so. When I try to run it as an administrator it still doesnt work, I try uninstalling all razer software and to no avail...

Synapse keeps logging me out randomly for the past few months. At first, it was not a big deal. It happened only when I restarted my PC. But lately it keeps happening even when I am doing something... I am browsing the internet ? Logout. I am watching movie with friends ? Logout. I am playing online game, and I am in a middle of shoot-out ? Logout. You never expect when it happens. It is just tiresome at this point. Anything I try to do, do not work. Repairing did not fix the problem (https://mysupport.razer.com/app/answers/detail/a_id/4535). Clean installation of Synapse did not work. At this point, I wonder if uninstalling it is not the best option here. I will wait for a fix to this problem. Thank you in advance for your help and response.

this is the most buggy program i has ever used. Most of the times Synapse cannot find my mouse but it can change my mouse profile to something that I never set, that it endlessly pressing my button. I’m sure It bause Synapse because it can’t help when i disable mouse and keyboard but it stop only when I Exit Synapse, and only Synapse, other razor program is still fine.

> Upgraded to Synapse 4 > It broke my macro > Tried reverting to Synapse 3 > Macro module now does not work > Tried to uninstall Macro module > Goes through “uninstall” but still shows > Doesn’t give option to reinstall it

Hello, I have a dissatisfaction, I need serious help from you! On April 10, 2025, 9:15 I was banned from valorant, a very strong ban since it was hardware, I can no longer play Lol nor valorant, nothing related to riot games, on my pc! The worst of the case is that I was banned from my main account which I had more than 10 years giving everything first as a lol player reaching elo as master, with many free and purchased skins, and then as a valorant player, Riot does not answer my tickets because they say they are sure of my ban, I use third party programs, I came to the conclusion that I was banned for the update my mouse razer deathadder v2, After the update after a while I was banned, the worst thing is that I am from Venezuela LATAM, and I gathered to buy a new monitor I spent $ 250 to just play valorant and lol, as well as invested in my mouse razer and my mouse pad razer my razer headset about $ 120 osea a total of $ 370, and all I see lost because I spent 2 months still no respo

if you install the latest version of synapse 3, windows hello pin is disabled on windows 11 pro licensed and all windows updates are done until 5.07. 2025 operating systems and asks you to set up the pin again, but it may give an error that it cannot create the pin. the problem is solved when you delete this damn synapse 3 software! also synapse 3 blackshark v2 pro 2023 headset does not appear in synapse 3!!!! it only appears if I install synapse 4. no keyboard and mouse profiles work in warface: cluster, the game i play in synapse 4!!! synapse 3 and 4 are disgraceful applications, i strongly condemn their developers from here! i think razer should renew its entire software development team!

Is there ever going to be a toggle function for the Hypershift? Having to constantly hold a button to enable it is really throwing off my gameplay because it’s forcing my hands into positions that I do not normally have them in. I can’t put it on a primary key that is used more often for necessary functions that are more vital to the actual game because then I’d have to remap that function to another key that I’m also not used to. All the threads I have been able to find are multiple years old at this point so I don’t want to see this idea die out since I’m not the only one that wants this and Razer apparently has not bothered to implement their customers opinions.

I have the entire board set to ripple with a green effect if any key is pressed but only pressing the “fn” key creates a response.

My mouse profiles r changing automatically for every game but steam games, i notice when the loading screen comes on, the mouse preset changes, but once the game window opens, it goes back to the default mouse profile? I checked the location of the game synapse chooses, and its choose the launcher location, not the app location, i tried selecting the app location, but its not selecting/loading the game in the linked games section? Frustrating, anybody have a solution?

Hello, i just bought the Razer Kiyo Pro Ultra. I plugged in the webcam with the original cable and opened Razer Synapse. When I wanted to turn the resolution to 4K, I saw that there is no 4k option shown in the software. The highest I can go is 1080p. please help :(

So I've bought my Razer Viper Ultimate Cyberpunk Edition last 2021. It shows that it is a Cyberpunk edition on my Razer Synapse app. But then one day, my mouse got low battery as in 0%. But as I charged it, the next time I saw it on my Razer Synapse, its just a regular Black Viper Ultimate. It automatically created a new RGB profile for the black version (Synapse says that my Cyberpunk edition isn't Online) as if I'm using a different mouse. Its been 2years and I cant seem to hold my OCD 🤐 Please send help.

I have Razer PWM Fan controller with 6x Kunai Chroma attached to it in my system. Everything worked correctly, two fans were in advanced mode, the rest were in manual mode. After upgrading to windows 11 advanced mode stopped working. The processor temperature does not affect the fan speed in any way. But they react to manual speed changes. I tried to completely reinstall Synapse, but it didn't help.

Can someone be honest about this? Is it a Strategic Focus Shift? Limited Production because of fade-out with high demand? You're dealing with a perfect storm—strong demand, constrained supply, Razer shifting priorities, and known hardware hiccups—all combining to make the Mouse Dock Pro elusively? Razer users do not desire any of the alternatives. But will understand your response.

Hello. I'm solving a problem with mouse registration. I keep getting the message that the ID is entered incorrectly. I wrote to your support but no one has responded and it's been more than a week.