THE NEW RAZER SYNAPSE | Faster. Smoother. Smarter. | Razer Insider
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THE NEW RAZER SYNAPSE | Faster. Smoother. Smarter.

THE NEW RAZER SYNAPSE | Faster. Smoother. Smarter.
dekades
Userlevel 7

 

Rewriting the rulebook on efficiency, the next evolution of Razer Synapse boasts a fresh, multi-threaded architecture that's up to 30% faster*. Experience unparalleled speed, fluidity, and stability with a streamlined interface that empowers users with swift navigation, enabling independent installations and precise settings configuration.

Download the open beta to try this experience.

Hundreds of devices supported now and more added monthly. See a full list of compatible devices here.
https://insider.razer.com/the-razer-synapse-beta-53/current-supported-devices-updated-9-29-23-38805

Coming in February: Select headsets, Leviathan V2, and Kraken V3 Hypersense.

Coming in March: Additional new and previously released devices.

For more information visit: The New Razer Synapse

Need Help? Start a thread in the Support Forum. DM's may be delayed. Ignored DM's = I don't know. Follow me on Twitter @omgdkdz

166 Replies

StrayZoid
Userlevel 2

Hopefully Razer Tartarus Pro is supported soon. <3

A
Userlevel 2

Still waiting for MacOS APP!!

G
Userlevel 2

Terrible development. There is no different with old version. This is when system is idle. 

 

 

LilacLusterparkradio373
Userlevel 1

Still waiting for MacOS APP!!

You're not alone! T-T

Cthugha76
Userlevel 2

When are you planning to fix Chroma RGB sync in Synapse 4? It’s currently very broken.

And when are you planning to support Windows Dynamic Lighting?

depotbestBeige631

Where is the headsets , where is my kraken v3 hypersense ?

aarthurduarte

My MacOs cries out for support of this software!

A

Jesus, even the open beta has a slow development.

A

Your 'Synapse' pile of software automatically updated to a new version THAT DOESN'T SUPPORT MY KRAKEN V3 PRO, a $250 headset, so now it doesn’t detect any device at all... 🤦🏻
 



This is the first time in 40 YEARS I see such kind of incompetence on display...

What kind of business and support are you running  there?

Do you know what else is an incompetence? Writing a complaint about Synapse 3 in Synapse 4 section.

A

Who are you trying to gaslight here? The GUI is clearly from Synapse 3 and it does not update to Synapse 4 since it’s still in beta. Try harder next time.

A

OK buddy, keep fighting your windmills.

LightSalmonPinkhitJET676
Userlevel 1

Waiting BlackShark v2 and usb soundcard <3

H

Still waiting for MacOS APP!!

me too! this is unacceptable these days to just focus on Windows and not have a MacOS version available!

Cthugha76
Userlevel 2

When are you planning to fix Chroma RGB sync in Synapse 4? It’s currently very broken.

And when are you planning to support Windows Dynamic Lighting?

Windows Dynamic Lighting is enabled for some devices. If you still don’t have this feature supported, check if there’s new firmware available for it - because some devices got this function enabled via FW update.

Which devices? I can’t see any firmware updates for my devices. If not all devices are enabled, what’s the point of it? Then you can’t sync lighting effects and you’ll still need to use manufacturer software…

I’ve read that the new Synapse beta app would integrate with WDL but it doesn’t show up or seem to work with it.

Edit: If it’s this very limited list then none of my 5 Razer devices are supported, not even the brand new ones...

I
Userlevel 4

Best to read the very long list of known issues before installing.

 

Temvesto

Hii can you give priority and add BlackShark V2 Headset? its good priced and great headset and it deserve some priority, epically that all the newer blackshark v2 versions are calibrated and supported

officialnucky
Userlevel 1

Just downlaoded the Synpase beta and it was a TERRIBLE experience. I’ll start at the beginning:

 

So, I downloaded and installed the beta and logged into my account only to be greeted with my devices all just doing the default lighting as none of my Synapse 3 profiles had moved across to the beta app. Bad start, but it gets MUCH worse

 

The next thing i noticed was that the following devices weren’t showing in my devices list:

  • Kraken V3 Hypesenses
  • Hanbo 240mm AIO
  • 120mm Kunai fans x6
  • ARGB controller

This was the 2nd annoying thing as that meant I now had no way to control the RGB on those devices

 

I thought it might be a bug so after a restart I was greeted with THIS resolution and my GPU not being detected!

No ability to open Nvidia control panel, HDR not working, no resolution options…..NOTHING

 

So, I opened Geforce experience and weirdly there was an update now avaialble for my 4080 (despite there being no update prior to installing the Synapse Beta). I press on “express installation” and the drivers just start installing, no download, just a straight install. So, the driver WAS THERE but for soem reason had been disabled. And the ONLY thing that changed on my PC was installing the Synapse Beta and Synpase 3 being automatically uninstalled during the process

Thanks, but no thanks Razer. Not touching that one with a barge pole again. Might brick my GPU next time!

 

Also, I didn’t like the fact that I had to have 3 PROGRAMS running to use the Synapse Beta (Synapse 2 for LEgacy devices, Synapse Beta and Synapse Chroma) WHY make the new Beta into 2 separate apps? That is a terrible idea!!

S

There are so many Mac & Tartarus Pro users in Razer Manias!

 

Please update the open beta for Tartarus Pro high end users please~~

Sacius
Userlevel 7

Well its still in beta so.. they need users feedback ;) to fix some stuff

#yolo
A

When can we expect new beta? We are in second half of March already.

elmilaniste

plz @Razer Admin add blackshark v2 x to the synapse i can’t wait to enjoy the experience 😭

FiszPL
Rank
Userlevel 7
Badge +1

When I link the Nari Ultrimate The new synapse doesn't actively recognize it, the only way to see the Nari Ultrimate options screen is to restart the Synapse program, but at the same time the Huntsman option disappears again and The new synapse screen will only show three devices, even though I have all four devices in my possession and all connected to the computer, which is disappointing!

Probably similar issue as on Blackshark V2 Pro (2020) - if I turn on headset before computer start - it’ll be detected correctly. Otherwise restart required.

Y

Please work on your Marco section. We need more different options for our Marcos. If you have to, refer to Logitech Marco software which is more user friendly and has more options to record, edit, and different types of Marco’s actuation options. Love using your mouse but the marco section and trying to make it work is really tough. 

I

still no USB sound card support?  that’s crazy….

A

So much for “coming in March”.

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