Replies posted by azithro | Razer Insider

Replies posted by azithro

70 Replies

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ttbashore
posted in Razer Support

Razer Blade Stealth (2017) 13" - Stuck at boot screen

ttbashoreThanks, this is a new one to me! I've never tried that, so I'll give it a shot tonight and report back. I did create a bootable USB using MS Media Creation Tool, but as I didn't remove the SSD, I imagine the BIOS never knew to look for it. I've done this a gazillion times, but I'm still stuck on the same screen and can't enter BIOS. Thanks again! but please check your computer without SSD first and see if you are able to press F1 / Del / F9 / F8 /F12 if worked, you just need to manually format your SSD if not then move to RUFUS (Windows To Go) (no need to use MS media creation) :rolleyes:

11
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3 years ago
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PalmLeafheadup231
posted in Razer Support

Razer Cynosa Lite Macro doesn't load the profile

PalmLeafheadup231Hello there , good afternoon, thanks for your advise but still the same. Is seams that it doesn't safe the profile is always loading .Is really make mad :/ Thanks again !! Also check if you have Profile issue. i did already explained it in other post, please check this. :cool_: CHECK THIS POST

3
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3 years ago
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DjCruxy
posted in Razer Support

Mamba Hyperflux Visualizer problem

DjCruxysadly, this didnt help, even did a firmware update on the mat, however, i noticed that i need to directly plug in my mouse to update it, and the Chroma Visualizer worked perfectly with only the mouse, but not with the mat plugged in. Try this also: Logout your razer account from Synapse Download Nirsoft USB manager Unplug all usb devices. Open Nirsoft Mark all USB devices and click on Uninstall (trash bin icon) [Restart Pc] Open Synapse 3 and log in with this username and pass: Username: [EMAIL]razerperipheralstest@razer.com[/EMAIL] Password: razerperipheralstest Connect all USB devices if This fixes problem, it means that your Profiles are faulty and need to reset your account.

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3 years ago
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ttbashore
posted in Razer Support

Razer Blade Stealth (2017) 13" - Stuck at boot screen

ttbashore did this already with a T5 driver (Check if you can boot in bios without SSD) Also remove SSD and make a "Windows To Go". you can make it by using rufus (make sure to not insert SSD while using "Windows To GO") >:cool_: just saying: the proper way to Enter to BIOS is spamming F1 asap you pressed power on pc < attachment

11
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3 years ago
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DjCruxy
posted in Razer Support

Mamba Hyperflux Visualizer problem

DjCruxySo when i first got my Mamba Hyperflux combo it was working as expected, even after the synapse 3 got the visualizer app, it was working fine, until i reinstalled my laptop (SSD change). And after reinstall, the Synapse 3 was working fine, except the Visualizer app. It's working, but really weird, its like it works with like 0,15 fps, it updates the mat and the mouse lights about every 20 seconds. I tried to search this issue on the web, but its nowehere to be seen. For Razer Mamba + Firefly HyperFlux Update the firmware from: Mamba Firmware Update

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3 years ago
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Sesmu
posted in Razer Support

Razer Huntsman Elite (Volume wheel)

SesmuHello, I'm having an issue with the volume wheel on the keyboard. I've ignored it for awhile since my previous desk configurations allowed me easy access to the dials on my speakers. However, it's become much more frustrating as time has gone on. I've read previous threads which mention a firmware update. I have done this. Tried again recently, and still no new update to apply I've cleaned the contacts for the wrist rest on the keyboard and the wrist rest itself with rubbing alcohol no real change. I did see an improvement when I took the wrist rest off, but it was only marginal. I've tested also with Synapse disabled, and running and still same problem, same severity. Did you connect it to USB 3? its a USB 2 compatible device.

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3 years ago
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ttbashore
posted in Razer Support

Razer Blade Stealth (2017) 13" - Stuck at boot screen

ttbashoreCorrect, none of them work. The screen where it's frozen has those commands in the upper left corner and the Razer logo in the center. I hadn't thought about trying an external keyboard, but I just tried it and the commands didn't work with an external USB keyboard either. Any other suggestions? Is there any other way to revert the BIOS back to factory? Perhaps a jumper setting or something? also check if you can boot in to "Safe Mode" bcuz if "Fast boot" is enable within windows" you can not boot in to BIOS - Turn off your computer, and then turn it back on. - On your keyboard, immediately press Escape repeatedly until the Startup menu displays. - Press F11 to select System Recovery. - On the Choose an option screen, select Troubleshoot, Advanced options, and then Startup Settings. - You might have to select See more recovery options to display Startup Settings. - Click Restart to restart into the Startup Settings menu. - Press F4 or select Enable Safe Mode to resta

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3 years ago
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ttbashore
posted in Razer Support

Razer Blade Stealth (2017) 13" - Stuck at boot screen

ttbashoreCorrect, none of them work. The screen where it's frozen has those commands in the upper left corner and the Razer logo in the center. I hadn't thought about trying an external keyboard, but I just tried it and the commands didn't work with an external USB keyboard either. Any other suggestions? Is there any other way to revert the BIOS back to factory? Perhaps a jumper setting or something? open the back of your notebook. there is 2 batteries one is for bios and another is big one for pc. smaller one is rounded about 1-2 cm. unplug batteries and charger about 10 min, and let it discharge by holding power key about 1 min you need a t3 or t5 driver to open back lead.

11
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3 years ago
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ttbashore
posted in Razer Support

Razer Blade Stealth (2017) 13" - Stuck at boot screen

ttbashoreI have a Razer Blade Stealth (2017) 13" that gets stuck on the boot screen when trying to start up. I can't enter BIOS, can't start Windows, can't boot from a bootable USB, etc. I had been having some issues with the USB ports not being recognized as USB 3 so while troubleshooting that, I realized there was a newer version of BIOS. I ran the BIOS updater and after prompted to restart, I found myself in my current situation of not being able to boot. I've tried removing the CMOS battery to see if that would reset the BIOS to factory but that didn't work either. Any ideas? Thanks in advance for any suggestions! f12 for boot f1/del for bios f9 for recovery ++++ non of them works? ++++ Try external keyboard if non of them works, if any of these options works, lemme know.

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3 years ago
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PalmLeafheadup231
posted in Razer Support

Razer Cynosa Lite Macro doesn't load the profile

PalmLeafheadup231Razer Cynosa Lite Macro doesn't load the profile Try: 1-Unplug your keyboard and hold ctrl caps and esc and plug it back in while your holding it then let go 2-Go to "Chroma apps" turn in OFF n ON fast 3-Disable "gaming mode" 4-In "Effects" switch between "Quick effect" to "advanced effects"

3
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3 years ago
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xTooDank420x
posted in Razer Support

Surround Pro Issues

xTooDank420xI recently started using my krakens again and I found out about the surround sound app. Ive had many issues trying to get the upgrade, Ive already registered my headset a while back and have not gotten a code for said upgrade. Ive tried the link to buy the upgrade but its dead so now im here......Id like to get my code or get a link to buy the upgrade (depending on cost) if possible. Check the Razer Surround icon in Synapse. If the icon text reads "Razer Surround Pro" then Surround has already been upgraded. The users already using Razer Surround Pro will receive an e-mail with the activation code. If the icon reads "Razer Surround" and you were prompted that you will receive an activation code but still have not received it, follow these steps: Check the "Spam" folder for the e-mail ID registered with your Razer account. Add our e-mail address [email]donotreply@razerzone.com[/email] to your e-mail safe senders list. If you still do not see an e-mail with the activatio

3
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3 years ago
yukun1007
yukun1007Insider Mini
posted in Razer Support

【HELP】The device sound is strange and there is no game sound when recording

yukun1007There is no game sound from THX SPATIAL AUDIO Check: 1-Press windows key and just start typing : "sound mixer options" and change "output" [ you can check your input devices from: "manage input devices " press windows key and type it ] 2-Go to volume mixer, make sure Nvidia Container is 100% volume 3-Open Shadow play "settings" - open "Audio" pick your desire input and click on "create a single track" 4-Go to "device manager" make sure "Nvidia virtual audio device" is Enabled.

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Razer.Speedcr0ss
3 years ago
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haquex19
posted in Razer Support

Which side is USB-C in Razer Blade 15 Advanced Edition

haquex19which one is it? Left side is Type-C Right side is thunder bolt 3 The Advanced Model supports USB-C Charging with 20V

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3 years ago
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bowenn123
posted in Razer Support

Razer Kraken TE static noise fix?

bowenn123Hello! Thank you so much for the support! It has helped heaps :) yeah its a very simple solution, most of us, face that. glad to help you.

3
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3 years ago
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MindRift
posted in Razer Support

Razer Blade 15 Advanced (2018) Webcam Camera error 0xA00F4244

StarStrykrEh... that's alright mate. I'm 99% sure its a hardware/firmware malfunction. Plus, momma always told me not to grant remote access to (friendly) strangers on forums. :) Sure, she is right if you do not know much about coding n software, sorry i could not do much for you, also i can not share the camera codes, razer wont allow.

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Razer.Speedcr0ss
3 years ago
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MindRift
posted in Razer Support

Razer Blade 15 Advanced (2018) Webcam Camera error 0xA00F4244

StarStrykrAye, I did. i may check it remotely using ( Anydesk )software!

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Razer.Speedcr0ss
3 years ago
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MindRift
posted in Razer Support

Razer Blade 15 Advanced (2018) Webcam Camera error 0xA00F4244

StarStrykrNo luck for me, mate. did you find these 2 files? c_camera.inf c_camera.PNF

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Razer.Speedcr0ss
3 years ago
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bowenn123
posted in Razer Support

Razer Kraken TE static noise fix?

bowenn123There is a constant low static noise That hum noise or (EMI) noise is from THX, bcuz its a mini sound controller that uses USB to powerup, it catches all EMI from your computer > if you are using laptop the source of EMI is your charger, so if you disconnect your charger, the hum noise will go away. > if you are PC user, then you need to EARTH your pc, or use EMI / EMC / RFI / Surge eliminator. - Your case is EMI EMI is the interference caused by an electromagnetic disturbance which affects the performance of a device. Sources of EMI can be environmental, such as electrical storms and solar radiation but more usually will be another electronic device or electrical system. RFI If the interference is in the radio frequency spectrum it is also known as radio frequency interference EMC is a measure of a device's ability to operate as intended in its shared operating environment while, at the same time, not affecting the ability of other equipment within the same envi

3
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3 years ago
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MindRift
posted in Razer Support

Razer Blade 15 Advanced (2018) Webcam Camera error 0xA00F4244

MindRiftIn Device manager, there are No Imaging Devices or any indication of a Camera or Webcam Problem must be: Broken camera Disconnected camera or broken cable Messed-up system files. open: C:\\Windows\\inf check for these 2 files: c_camera.inf c_camera.PNF if missing go to (EXTRA) open CMD as ADMIN and run (wait for each of them to finish then go to next command) 1- sfc /scannow 2-DISM /online /cleanup-image /restorehealth ----------------------------------------------------------------------------------------------------------------------- EXTRA: USE THESE IF CMD METHOD DID NOT WORK ----------------------------------------------------------------------------------------------------------------------- As in Microsoft usually Guid for camera device is : {ca3e7ab9-b4c3-4ae6-8251-579ef933890f} you may copy paste these text and save it as " c_camera.inf " in C:\\Windows\\inf ****************** razer wont allow me to type codes here, such a shame.

53
Razer.Speedcr0ss
3 years ago
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SolidPinkcardirect749
posted in Razer Support

Issue with gear

SolidPinkcardirect749Hi, i have full razer gear (headphones,mice,keyboard) and i have a problem. My gear keeps randomly disconnecting and i have to unplug it and plug it back in. Questions: 1-Format PC, means? clean windows installation? or reset settings? 2-Did you ever try external USB hub yet? 3-Did you do any modifications/Mod to your BIOS? (is yes just restore default BIOS) 4-Front pc USB port or rare or all faulty? Check these by priority. 0-Go to device manager and uninstall " Razer Electra V2" drivers first. *1-Disable / Enable the USB controllers, from device manager. *2-Disable the Selective Suspend feature 3-Make sure "Power management" is off for "USB Root Hub" [ check attachment ] 4-Check your motherboard's BIOS, if update available. ------------------------------------------------------------------------------------------------ EXTRA: you may use: "Nirsoft USBDeview" to mark all USB devices and uninstall them first. ------------------------------------------

4
A
3 years ago

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