Replies posted by Vicc_x | Razer Insider

Replies posted by Vicc_x

6 Replies

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Fatdog5Insider Mini
asked in Razer Support

Razer Kraken Kitty Edition Disconnects/Reconnects

Hia! I have the black version of the Kitty Kraken, and I was experiencing the same issues when my audio levels were too high or I launched a game.  The way I fixed it was by ensuring I had the latest Windows update, and both AMD/Nvidia and synapse drivers updated to the most recent one.Then I permanently fixed mine by reducing the RGB brightness levels VIA synapse to around 50-70%. This entirely depends on the strength of your power supply. The more watts you have, the brighter you can have it without experiencing the reconnecting/disconnecting. I hope this works out for you two :(

5
N
3 months ago
ZeusLukas
ZeusLukasInsider Mini
asked in Audio

Razer Kraken Kitty Quartz - Power problem

Hia Lukas!  You’ve found the problem, its the voltage and the strength of your power supply!I’ve found a work-around which still allows me to use the RGB on my headset without the disconnecting-reconnecting and the awful popping noises. To think I just.. put up with it for two years because I couldn’t find an answer. First make sure you have the most recent Windows, Synapse and AMD/Nvidia driver updates installed.Then go to Synapse or Chroma and reduce the RGB levels to around 50-70%. I have a 750w power supply and 70% works great for me. This completely stopped all disconnection issues and my headset still glows bright. I haven’t experienced any issues since then. ​​​​​​​I hope this works out for you :( Best,Vicc

4
Bawbomb
1 month ago
N
nopee_Insider Mini
asked in Razer Support

Razer Kraken Kitty Edition Disconnects After Making a ''Pop'' sound

Hia! I had a really similar problem where my headset would frequently disconnect and reconnect when I had my audio too loud. It also is increasing in frequency over the past month or two, and now it disconnects/reconnects repeatedly for a few minutes, then seems stable for a while.   I also had this problem!  The first step is that I’d make sure all your drivers are updated: Windows, Synapse, AMD/Nvidia (whatever you have). That should solidify the ‘stability’.Now to stop my issues entirely, what I did was reduce the RGB brightness levels VIA Synapse to around 60-70%, entirely dependent on the power of your power supply.For example, I have a 750w power supply and I’ve set my RGB brightness to 70%. My headset still glows bright- and it completely stopped all disconnecting and reconnecting problems I was experiencing. You can play around with different levels of RGB brightness but in general, lowering a little bit doesn’t make too much difference visually! I’m sorry if this ends up not w

3
S
5 months ago
J
JustPxndaaInsider Mini
asked in Razer Support

Razer Kitty Headset Popping and disconnecting but stops after i turn lighting off

my razer kraken kitty works perfectly fine as long as i have my lights off and it starts popping and sound cuttin out as soon as i turn my lights on? is there any fix or do i need a new one Mine was frequently disconnecting when my audio was ‘too loud’ and it got VERY annoying. Try turning down the RGB brightness levels through synapse! Your headset will still glow bright, but it should HOPEFULLY stop the disconnecting! Mine’s currently at 70%. It depends on your power supply. I have a 750w. You can play around with the levels until it stops disconnecting.Also, make sure your drivers are updated: Synapse; AMD/Nvidia and Windows. I’d say you definitely don’t need a new headset unless it starts falling apart. ^ ^ 

2
V
5 months ago
quickspotNavy476
quickspotNavy476Insider Mini
asked in Razer Support

Razer Kraken Kitty Edition Disconnects/Reconnects frequently

Hia everyone!I pretty much had the exact same issue. I didn’t want to lose the RGB glow of my headset but I wanted to listen to audio without it disconnecting.What managed to fix my headset was turning down the brightness of my chroma via synapse to around 50 to 70% (depending on the strength of your power supply, I had a 500w before and it was at 60%, I recently upgraded to a 750w and I can comfortably have the levels around 75%) and ensuring my AMD drivers were fully updated (including Windows).I got fed up of wanting to turn up my music for it to just completely disconnect when it got ‘too loud’. I had this problem for about two years.I saw my solution on a reddit post. The reasoning they gave was that the RGB/Chroma uses a LOT of power, and it overrides or freaks out at higher audio because it cant share the power evenly across the headset (take this with a grain of salt). It’s usually because the power supply isn’t powerful enough, but I have no idea why because mine isn’t exactly

10
C
1 month ago
S
StarlightsInsider Mini
posted in Razer Support

Popping sound with headset , Razer Kraken Kitty Edition

Okay I have a update to this. I was trying to use discord to talk to family and it kept cutting in and out. Some reason I decided to unplug my Razer Base Station Chroma. And basically, it stopped cutting out like 98% of the time. If I had the person turned up to loud it would cut out. But I decided to plug back in the Base to hold my headset and now I have the cutting in and out back again nonstop.  Why would this make the headset cut in and out??   Hia! I had an extremely similar problem to you, initially my headset was FREQUENTLY disconnecting when the volume was turned up. I fixed it VIA turning down the intensity of my RGB through synapse (a range from 50% to 70% is good) and it did the trick. I remember reading a while ago that the RGB uses A LOT of power, and if your PC/laptop doesn’t have sufficient power from your power supply it basically overrides and freaks out, causing the frequent disconnecting and reconnecting.I do have quite the tank of a power supply and yet this still

4
V
5 months ago

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