The Razer Armory

I need to repair my headset because it can't be charged, what should I do?

Just switched to 8k polling rate and when I tried the tester app it shows that I cap at 1k, am I actually at 1k or is it just a thing with the app? Using viper v2 pro.

I bought a razor gold gift card and the code is incorrect

after latest aupdate of Synapse, Syanpse audio is gone now i can see on Chat and Game device in audio panel.i am using razer kraken tournament edition.i am also noticing sound issue.

I did uptade razer synapse 3 but  dont working.Equlazier and THX spatial audio dont working .

Olá, qual o layout (QWERTY), para portugal, é o US,UK ou outro? Ferreira_oficial.

I recently bought myself a Razer Blade 14 2022, with a RTX 3070ti. Before this I had Asus Rog Zephyrus g14, (2022 model).I really like the following Asus feature: depending on whether the laptop is connected to power, the screen refresh rate changes. Razer does not have such a feature, which, in my opinion, is very, very bad.This modification for Synapse was already discussed earlier on the forum (Synapse 3 - Change refresh rate based on power source??? | Razer Insider), but, alas, it is only available for 2023 models (this is unfair!)So I tried to take matters into my own hands and wrote a program that automatically detects whether the laptop is connected to power and, depending on this, changes the screen refresh rate. For now, frequencies of 60 Hz and 165 Hz are supported (this is hardcoded, but if someone uses this, we can discuss how to create a certain config). Download link: https://github.com/anatolkavassermann/refreshRateChanger.How to set up the program:install .Net 6.0; down

Hello!I have problem with Bluetooth mode.I setup 2 on-board profiles with the Razer Synapse in dongle mode. It worked with my computer.When I switch to Bluetooth and connect to other computer which don't have Razer Synapse. The on-board profile didn't work any more. There is only one profile. I couldn't change the profile.Summary:PC1: Connected in 2.4Ghz (dongle mode). installed Razer Snapse. And mouse works well with dongle. Can switch profile with/without Snapse.PC2: Connected in Bluetooth mode. Profile doesn't work anymore.

I recently bought the Nari Ultimate headset and I and my teammates have been trying to figure out why I echo so much not we have adjusted everything and cannot figure it out does anyone have any tips to try or is this a known issue for this headset. Im on PS5 

I brought a Razer Tournament from eBay,it works fine on my PC but it only works on my Xbox x series via the controller,which is annoying as I play keyboard so it turns off after a while,I tried plugging it into the console but no joy,am I doing something wrong here…?

what did i do wrong? no any explanationReply to customer service, no respond

Hey, everybody. I have faced with a problem. I have a lot of devices from razer, but on PC there are not so many usb ports. I bought standard hubs but for some reason razer devices with such things do not work well.Maybe you can suggest a good hub that will support razer chrome and work with all devices?

hello, does the razer mamba elite mouse custom-calibrate the mouse pad in the razer synapse 3 program?

Used a Destructor 2 for years and still am but these are unavailable now… looking for equivalent which will keep my aim the same. Any suggestions or anyone know what would make the best transition?

Hello, on November 24, 2022 I bought a gaming headset on your site, the Razer BlackShark V2 CouRageJD Edition, when I received it, the microphone didn't work very well, I tried different ways to make it work but it  still having so many problems, could you help me?  I paid a lot to buy this helmet...

I recently discovered a percentage problem with my keyboard. Idk when it started, but the keyboard’s percentage seemed to be stuck and after a while it lost 1%. It was stuck at 87%, now it’s 85% (it’s still charging). I tried to use it wirelessly for a while (when it was at 86%), the percentage dropped at 84%, but after I plugged it in, the keyboard charged until 86%. This shows that the cable is working and charging. I reinstalled all the drivers and softwares, even updated my keyboard, but to no avail. Now it’s stuck at 85%. Oh, I also put the cable in another usb port. Is the battery faulty or is it a hardware problem? Quite ironic, having a cable, but not being able to do much, but to prolong the keyboard’s life…. I’ve been using this keyboard for no more than half a year. Maybe 7 months, but no more…. Does anyone have any idea what may produce such a “phenomenon”?

The program I used before also had an equalizer setting, but the program I downloaded again this time can only be turned on and off 7.1. I would be grateful if you could tell me where to download the previous program.

I  paired my Razer Naga Pro with my Blackwidow V3 Mini Hyperspeed dongle and i cant find my original dongle for the Naga Pro .is it possible to update my Naga Pro with the Blackwidow dongle ?

I'm in the market for a new gaming mouse and I'm specifically looking for one with an adjustable scroll wheel resistance. I find this feature to be quite useful for my gaming needs. Can anyone recommend a Razer mouse model that fits this description and share their experiences with it? I'd love to hear your thoughts and insights to make an informed decision. Thanks in advance for your help!

A couple of years ago, UK models which had per key RGB did not light up the secondary key functions. Is this still the case in 2023?

Hi! Last night I was playing CS, and out of nowhere, the game minimized, and the button 5 on my dA V2 Pro stopped working. It hasn't suffered any damage or mistreatment, and this is the first time I've had this kind of issue with a Razer product. Any possible solution?

Hey guys I have got a problem with this mouse. Soo first of all this mouse work nice but about 1 or 2 week ago this mouse started lagging while playing games. It just started disconnecting and connecting but it was lagging my games. On cs2 it is lagging so much and I have no idea what to do. On fifa when I connect my ps4 controller it’s also lagging for no reason. The light which I have got on 100% feels like it’s on 10. When I reconnect it it works for a few minutes and then it’s started again doing the same thing. I tried different ports and it’s still the same. Idk if it started after I download new windows update I have no idea tbh.  I tried to install firmware or something like that for this mouse and it says connect ur mouse but it is connected and on synelaps I can choose what dpi II want and change brightness. It’s only doing when I am playing some games. When I am on the browser on something like that it won’t happens. I  tried also reinstall and didn’t help Me. It’s about 4 m

Per title, I have a new V3 Hyperspeed. I searched the forum and internet, but can’t find a definitive answer. My question is should the mouse be physically turned off via the switch at the end of the day or left on in continuous sleep mode? I don’t mind turning it off each night, but was concerned with the wear and tear on the plastic on/off switch. How much of a battery hit would there be if the switch was left in the on position? 

Hi i bought a razer barracuda x 2021 and just notice today that i have 7.1 surround sound. I dont know where to get the activation code since its not in the box or any where in my email. Can someone please help me?

This is extremely frustrating … the only reason I bought this $80 mouse was for programable buttons and nothing is working or saving.  I have un-installed and re-installed and still nothing is save or working.  This has been nearly 2 hours of trying to set up a F@@KING mouse and it still isn’t working … has to be the worse setup I’ve ever done for a higher end piece of computer gear.  And trying to find help here through all these pages and different crap … is not helpful AT ALL!!!!  … you need people on chat if you are going to chare premium prices for gear that doesn’t work.