The Razer Armory

Has anyone recently been banned from CoD Warzone?  I recently reinstalled my Synapse application because the software wasn't working.  Almost immediately after reinstalling the software, I was banned from CoD Warzone.  When reaching out to Activision, they stated software that changed the game was detected on my computer.  There are absolutely no cheats or exploits on my PC and I find it odd that I recently reinstalled the Synapse suite for my keyboard, mouse, and mic.

I’ve been using Deathadders for a long time, I can’t really see myself switching to another mouse. I love the shape and the Razer software is nice. Sadly though, the v3 has dropped the 2 extra buttons near the mouse wheel, and I’m not sure why. I’ve come to love having these buttons, i remap them to something for every game i play and I don’t think I could go without them now. With the V3 dropping these buttons, it removes it from my possible choices for mice, and on top of that the V2 isn’t sold by Razer any more. Are there any plans to restock v2? or will v4 re-add those buttons? I really don’t know what I’m going to do now, I’m debating just stocking up on a bunch of V2’s from other vendors to hopefully last me until a future version of the deathadder that adds the buttons back.

Hello, I have recently run into an issue with my Razer Deathadder V2 Pro. There are a couple of problems with the device:The device is not recognized under device manager while using a wired connection with the original cable. The device is not recognized under razer synapse 3 or razer synapse 4 while using a wired connection with the original cable. The device does not function with the 2.4 dongle.Originally, the 2.4 dongle for my device did work. Once I updated the firmware for the dongle, the device stopped working as well. Here is a list of what does work:The device lights up with a wired connection with the original cable to multiple usb ports The device lights up with the 2.4 dongle option on (with or without the dongle plugged in) The device works properly and connects with bluetoothI have taken many steps to test the device as outlined in the support articles which I will link

Hello,I have issues with my Razer Nari Ultimate bought on 06. Juny 2021. recently it stopped working (I guess it’s not pairing with the dongle anymore). I can still power on my Razer Nari Ultimate and it also gives out the powering up sound and it starts lighting up, but i can’t find it in my audio devices anymore. I researched a lot lately and found the “Dongle Recovery Tool v1.02.00 and the Razer Nari Pairing Utility v1.01.00. I tried both of them but none are working.Here in the picture is the Recovery Tool saying “Reovery is needed” i clicked on the “Recover” button and now it looks like this and no “loading bar” is shown as in all the screenshots i have found on the support side and on the internet in general. I even tried it on a completely other PC and it is still the same issue.I hope I could explain the problem good eno

I’ve had this mouse for maybe 6 months. It worked flawlessly for those 6 months, but now, I cant use the 2.4 ghz mode on my mouse. The mouse will stay blue and then after a few seconds the blue light shuts off. The mouse still works wired and in blue tooth mode. The mouse isn’t recognized in synapse either unless wired or in blue tooth mode. I really enjoy using this mouse and would like to hear about some options I have.

I’m trying to find some advice / log a support issue with my Woverine V3 Pro boothtooth adapter. It’s less than a year old, but the serial number has worn away as it’s on the sticke behind the pad. This means I cannot find anyway to log a support query.The problem is with the Bluetooth adapter not connecting. I unplugged from my xbox and plugged into my PC to update the controller, this keeps giving malfunction errors. tried multiple USB ports. Since doing that it no longer works in my xbox.Stuff for ideas now.

Hello everyone,I bought a Razer Kiyo (Model RZ19-0232) 15 months ago and have been using it daily for work meetings. The camera is typically on for about 15-30 minutes per meeting, and rarely exceeds an hour.Today, during a call, I decided to turn on the ring light as usual. It turned on normally, but after a few minutes, it started flickering. When I tried to turn off the light, it wouldn't turn off, and the camera went off as well.I disconnected and reconnected the USB cable, and the camera was recognized by Zoom. However, when I tried to select it and turn it on, it started flickering again and showed no video image.Now, my computer doesn't recognize the camera at all. I've tried different USB ports and left it disconnected for a while before reconnecting. I am using a Mac with an Intel chip, connected through an Apple Multiport adapter.It seems the camera has become completely unusable after just 15 months of use. Any ideas on what's happening?

I need help plss, the headphones work perfectly and I love them, I heard a little buzzing but is very quiet, but the cable is broken and you can clearly see exposed cables idk.They came in the box like normal and everything and I only used them like 4 times and the cable was wrapped around so I didnt mess it and leave it like that, I stopped using them for like 6 months until my sibling decided to use them, she notice the fact that they were kinda broken or idk the term for that but at first it wasnt that so I didnt worry, until now that is fully exposed and I use them 24/7. I buyed this in 2024 but it says the warranty doesnt apply. Im very sad because this are my fav headphones and they’re so cute so if I can do something please tell me 

if I use the Razer BlackShark V3 Pro on PS5 wired via the USB to 3.5mm into the PS5 controller - am I correct in thinking that I won't be able to take advantage of the ANC, EQ, and other features?And is it true that if I plug the dongle into the PS5 and USB from the headset to the dongle, it won't work? but if it does are ANC, EQ, and other features also not available?I want to get this headset, but I want to bypass/disable bluetooth - and use it 100% wired. 

Anyone have a favorite snack food? Mine is beef jerky.

I’ve looked on the product page but they don’t list the DPI button as reprogrammable. Thanks.

Hello Razer Support Team,I am contacting you regarding my Razer Kraken 7.1 headset.This is an older device (around 10 years old), and I previously used it withRazer Surround / Razer Synapse with the 7.1 Surround Sound fully activatedon this same Razer ID account.Due to changes in the Razer software and activation system over the years,I have lost access to the 7.1 Surround Sound feature that was previously active.I understand that my device may no longer be listed as eligible under thecurrent system, however this license was already activated and used in the past.I am not requesting a new activation code.I am kindly requesting the restoration of my previously activated 7.1 SurroundSound access, or guidance on how to access the legacy software compatible withthe Razer Kraken 7.1.I still have:- The headset- The original box- The serial numberI can provide photos or any additiona

Okay so I asked here a few weeks back whether a Naga V3 Pro was likely to come out this year, as I’ve recently gotten back into WoW but don’t fancy dropping £180 on a mouse that’ll be outdated in a matter of months. The top reply told me to wait and see if there were any such announcements at CES, and there weren’t.So my question, for those of you out there who’re well-informed as to all things Razer, is: how likely is it that such a release would be planned for the year and yet not announced at CES?Thanks in advance for any advice :) 

I recently bought and registered my BlackShark V3 X HyperSpeed headset but I still didn’t receive an email with my activation code for the 7.1 surround sound feature. It’s been more than a week since I registered the product and I also made sure to check my spam/junk folder but it’s not there. When I try to obtain a “new” activation code it says that my “Razer device is not eligible to receive a 7.1 Surround Sound activation code” though it should be. Any help would be appreciated 

Hello Razer!I'd like to make a comment and a suggestion. I'm a huge Kuromi fan and I'd really love to buy the Kuromi gaming chair and headset. But I live in Switzerland, and I find it a shame that I can't order from them. Is it possible to make it possible to order from your website for Switzerland someday?

Hey Razer Insiders,Hope everyone's having an amazing gaming week! Today, I wanted to kick off a discussion that's all about leveling up our gameplay. Whether you're a seasoned pro or just starting your gaming journey, we can always learn something new from each other.[Share Your Best Gaming Tip or Trick]I'll start: I recently discovered that fine-tuning the sensitivity settings on my Razer DeathAdder Elite mouse has significantly improved my precision in FPS games. It's amazing how a small adjustment can make a big difference!Now, I'm curious to hear from the community. What's your go-to gaming tip or trick that has helped you dominate in your favorite games? It could be related to Razer peripherals, in-game strategies, or even general gaming advice.[Razer Gear Spotlight]If your tip involves a specific Razer peripheral, give it a shout-out! Let's share the love for our favorite gaming gear.[En

I have a razer kraken . I scratched off the activation code to get the item registered on my account and downloaded the 7.1 Surround Sound program. It prompted me to log in and I did, but than nothing pops up. I go to the bottom right of the task bar to check the program, it says it is on, but when I click on it nothing happens but a small window above it to directs to me a website that is my account. I have uninstalled and reinstalled the program multiple times now with nothing changing. I have ran it in admin mode and it still wont let me use it, I tried to run it in compatibility mode and it still wont work. My pc is a 64-bit system, so that shouldn't be an issue. In the debug I get this error over and over again. [1209/124735.207:ERROR:registration_protocol_win.cc(56)] CreateFile: The system cannot find the file specified. (0x2) *This is a repost, I was not sure if I should have needed to posted this in Razer Support or here in Audio to receive help, first time on the forum*

Anyone travelling somewhere exotic for these holidays?

Hi, I read that I don't need the software to change the lights to 1 static color.But after doing some googling, I can't figure it out.Some say Fn + Ctrl + 2 works to cycle through colors, but that just cycles through my browser tabs instead.Am I doing something wrong? 

Hi. I have a Razer BlackShark V2 X and when I try to register it, it says the device is already registered! I found a few older links that are supposed to get me to a page to request a new Activation Code but all of them keep getting me back to pages where I’m forced to go through the registration process again, just to get told that it’s already activated, or tell me to contact support regarding Surround Sound, but then I can’t even make a support ticket. This has been a really tiresome loop with no result!

So I was going through the razer software today and I found a feature on my razer huntsman tournament edition called “snap tap” and when I went into some games to try it it didnt work, any fixes?   

Just built a new PC with a fresh Windows 11 install, and decided to try Synapse 4 (previously used 3). I’m seeing some odd behavior with my profile in Synapse 4 that works OK in Synapse 3. I’ve duplicated the problem on a brand new profile to rule out import issues, and duplicated it with a spare (older) Tartarus Pro that I have.I’m curious if anyone can duplicate this, or if I should start looking elsewhere for the problem.On a fresh profile, these keys in particular demonstrate the issue.I’ve set:07 to keyboard alphanumeric 7 16 to keyboard modifier ALT 17 to keyboard alphanumeric 7 with CTRL modifier (CTRL+7)When I hold the 16 key and press 07, I expect the output to be ALT+7, but it appears to send BOTH the 07 and 17 keys in parallel, resulting in overlapping outputs. Sometimes ALT+

I’m experiencing a persistent and very frustrating audio issue with my Razer BlackShark V2 Pro (2023) headset on Windows 10.After a few seconds of silence, the next sound played suddenly becomes extremely loud for a brief moment (a sharp volume spike), before returning to normal. This happens consistently — for example, when watching videos, opening a tab in opera with browser-sounds activated, or receiving a system notification.Additionally, Windows system sounds completely ignore the volume mixer. Even if I mute system sounds or set them to 0%, they still play at maximum volume through the headset and then reset themself in the audimixer to 100%. These two issues combined make normal use very uncomfortable. What I’ve tried (none of these fixed the issue): Reinstalling and uninstalling Razer Synapse 4 Enabling / disabling W

i have RGB keyboards and a 1yo, she is obsessed with the pretty colours on my new keyboard and keeps trying to steal it, as a potential compromise, i pulled out my old blackwidow v2 for her to play with but i cannot get it to light up without a computer present, i read that the keyboard has a demo mode, but even googling explicitly for how to trigger the demo mode only gives solutions for turning it off and people complaining about it being stuck on. i understand from some reading that the device may not light up at all without being connected to a computer, obviously, i dont want to give a 1yo the ability to type random things on my computer but i am in a small house and the computer and the baby must share a room, no other way around it.