The Razer Armory

Hello everyone,I bought a Razer Kiyo (Model RZ19-0232) 15 months ago and have been using it daily for work meetings. The camera is typically on for about 15-30 minutes per meeting, and rarely exceeds an hour.Today, during a call, I decided to turn on the ring light as usual. It turned on normally, but after a few minutes, it started flickering. When I tried to turn off the light, it wouldn't turn off, and the camera went off as well.I disconnected and reconnected the USB cable, and the camera was recognized by Zoom. However, when I tried to select it and turn it on, it started flickering again and showed no video image.Now, my computer doesn't recognize the camera at all. I've tried different USB ports and left it disconnected for a while before reconnecting. I am using a Mac with an Intel chip, connected through an Apple Multiport adapter.It seems the camera has become completely unusable after just 15 months of use. Any ideas on what's happening?

I were using Blackwidow chroma for nearly 8 years and sadly its coming end of its life. Some of the keys not pressing. Currently Im considering my options, I’ll be glad if you share your experiences.Option 1 : Blackwidow v4 X for 66€ Option 2 : blackwidow v3 tenkeyless for 50€ Option 3 : Open for suggestions around this price range( Im living in Turkey so prices can vary) 

Is it just me or does this happen to anyone using the Razer V3 pro? Whenever I game using the V3 pro controller, it keeps disconnecting mid gameplay, I have tried several methods but it keeps doing the same thing. I use an iPhone 17 pro max and I’m beginning to think the cushion rubbers A are not really holding down the phone firmly as a little vibration will cause the controller connection to disconnect. I don’t play with a case on for fear of device overheating but using the phone case holds the device firmly but if I remove the case and try to play with the rubber cushion then I get the regular disconnections while gaming. does anyone also experience this? Or what else should I do?

I just ordered the wolverine v3 pro because it seemed to be the perfect controller, especially for PC which is what I play on most of the time. I chose this over the Xbox series elite 2 because those apparently have questionable build quality and the wolverine v3 seemed exceptional in that area. It turns out, I was right, this controller IS the perfect controller for PC, or rather it would be if the software side of it was any good.As it stands, there is no way to remap any buttons besides the extra triggers and the paddles and these can only be remapped to the other standard, already mapped buttons on the controller. Realistically this makes the extra buttons virtually useless. I have no use to have two buttons that do the same thing. There is no way to remap ANY buttons to a keyboard input. THIS CONTROLLER IS BASICALLY USELESS TO A PC PLAYER​​​​​​​ I truly do not understand why this is even marketed as a PC controller without button mapping, and by th

I’ve been using my razer ripsaw capture card and I noticed that on several games characters in the game don’t have sound or are very faint. I’ve made sure everything was set up correctly. I can hear all other sounds however no voices. Any idea as to what to do next would be awesome. I’ve tried un plugging and re plugging and even switched out HDMI cord to see if that works and no luck either. 

Has anyone experienced delays or different shipping locations when ordering Razer products? I’m curious how long it usually takes and whether packages sometimes ship from different regions.

Hello thereI recently bought a Razer Wolverine V3 Pro for my Xbox Series X. Its a very nice controller, however, I noticed it won't charge when its connected with USB to the Xbox and the Xbox is turned off. This is a bit strange to me since this works with all normal wireless Xbox controllers (and also Scuf Instinct, for example). And this is how I usually charge my controllers, just plug them in overnight while the console is off. It would be quite tedious to find another charging solution so i am hoping to find a fix on this. Thank you

Do the friends you play with also need to be a part of the competition, in order for you to gain their gameplay hours? or does it only care if you yourself are going through the razor app to load up the game, and see’s the others are with you?

I’ve been trying to buy the 16” 32GB/ 5070 Razer laptop but it appears to be out of stock.Is there a way to tell when the sale ends and whether more will be available in time?Alternatively, is there a “rain check” option to get the price and wait.Thanks in advance.

Hello, I have a Huntsman v2, but the backspace key isn't working. If I type something incorrectly, I can't delete the letter unless I select it and use the delete key. Can someone help me figure out how to fix this?

so recently i have been experiencing echo issue? my friends say that they can hear their own voice through my mic, i tried fixing it through multiple ways using chat gpt, did a reset on the drivers, unplugged, pluged, tried fixing it through game and yeah. went deep fixing tbh. but it still is happening and at first the mic was perfect but now its creating issues, i feel like the audio quality of the mic degraded too when i did some mic test, its been only 2 months. i checked amazon for reviews rn and there are some complaints about sound leaking. how do i fix this ? is this an audio leak? and if yes then how to fix it 

Hi I have a RAZER BLADE 14 2023 - P/N RZ09-0482XWM3-R3W1.I was using it the other day when the screen just went black.  The screen just seems to have died??I have tried turning it off and on and nothing. The laptop turns on and the key illuminate but nothing on the screen.. power light is green and is slowly blinking.I have connected to an external monitor and that works so Laptop seems to be working just the inbuilt screen is black.Could someone please help or have any ideas.Thank you in advance 

I have had these kraken v3 for almost a year. Recently, they have started to BLAST this loud static sound every few hours, it hurts and I have to unplug and replug the headset to make it stop. I have gotten to the warranty send in process and now I’m scared they wont test it for more than 30 minutes to make sure it’s malfunctioning. I want the headset replaced bc the same thing happened to my last pair before they just completely stopped working. 

Barracuda X 2022 headset (RZ04-04430100). My dongle just stopped working one day couple years ago, and it hasn’t bothered me because I just used aux cord for my PS5 remote. but now I have a PC and can’t get the dongle to be recognized. my pc just says, “The last USB device you connected to this computer malfunctioned, and windows does not recognize it.” I’ve tried the Pairing tool and the Firmware update tools a lot…. they won't recognize that I’ve plugged it in, I’ve tried every USB port and USB-C port. My computers windows Is all up to date, drivers are all up to date. 

Hello. You are my last hope at Razer who can help me resolve this issue.I purchased the Razer Kraken V4 Pro headphones on October 22, 2025, and last used them on November 18, 2025. When I turned them on again around November 22–23, I discovered that the microphone had completely stopped working. This seems to have happened right after the most recent Razer software update.I followed all troubleshooting steps provided on your website. I uninstalled and reinstalled the drivers, reinstalled Windows, connected the headset to another computer, and even tested it on an iPhone 14 Pro Max. Unfortunately, the microphone still does not function.I have contacted Razer Support three times, but each time my request was rejected without a clear explanation. I also tried reaching out through Razer’s Facebook support, but received no assistance there either. I simply don’t understand why my case is being dismissed.The microphone stopped working on its own after November

Hola comunidad de Razer. Mientras buscaba información sobre la optimización de gráficos y renderizado para la última actualización en dispositivos móviles, me encontré con una discusión técnica bastante específica sobre la infraestructura de distribución de los archivos del juego.Parece que hay un debate abierto sobre los permisos de acceso público y la configuración de CloudFront para esta versión. Encontré este hilo de soporte en AWS que detalla el problema de los buckets S3:https://repost.aws/questions/QUFlM7O_PLQxi_OJQdBuTQUQ/minecraft-1-21-124-apk-download-public-access-cloudfront-issues-s3Información GeneralEs interesante ver cómo la gestión de archivos en la nube afecta directamente la experiencia en Android. Según lo que leo, la configuración d

Is there a scheduler feature on the Synapse to turn on/off the RBG on all the razer devices at a specific time? I dont turn off my PC ever, so my razer RGB always stays on, and i fear the longetivity of these rgb leds will wear off if i keep it on 24/7.Anyone can chime in if they keep their devices rgb on at all the time? 

I'd like to know if a controller is better than a keyboard for Rocket League.

I've been a razer user since synapse 2. I was overjoyed for synapse 3 to come out, as synpase 2 was terrible, and when I first saw synapse 4 i was again overjoyed. Now, synaose 4 is out and it may as well be malware. Lighting effects don't work half the time, and the most annoying thing: my audio devices. For years, I have had my razer nomo speakers on my desk switched off.  When I want to use them, turn them on, instant speakers, when I'm done turn them off, instant headphones. Now, turning my nomos on, stops my mouse working for about 2 minutes as it refreshed all razer devices, and then takes about 5 mins of turning them on and off before I get sound. If I turn them off to go back to my headphones, synapse gets stuck, refuses to detect any of my devices, so I have to restart my PC. Ditch the project, go back to 3. It worked and was honestly the best peice of "gaming hardware" softwar

Hello everyone!I’ve been struggling to use synapse settings. I was able to use properly before I hard reset my pc, but after the all installation, I am not able to use THX Spatial Audio. In the screenshots, its selected as thx but it doesnt apply at all. It stucked on stereo mode. I also found that my headset registered as speaker not headset, maybe this is causing the issue? I tried removing the app, installing synapse 3, or 4 couple times. I tried repairing it as well. I checked almost every forums, videos to fix it and contacted with support but they couldnt help it at all. I have been trying to fix it for more than 3 weeks now, and I am exhausted. I shared all screenshots that I think necessary. I started think to buy a new headset. I hope I can fix it with your help so I dont have spend more money into this bs.

Fiz uma compra deo headset Kraken V4 mas não recebi nem por e-mail nem na caixa do produto o código de ativação do aplicativo THX Spatial Audio. Tenho todos o documento de compra do produto (nota fiscal) e manual que acompanha a caixa caso precisem.

Hi,Where can I find replacement ear cushions for my Blackshark V2 Pro headset? There isn’t any options for that model here https://www.razer.com/shop/replacement-parts/replacement-parts-audio and only the Kraken one is available anyway (I hate faux-leather ear cushions)!

I just bought the viper v3 pro and i’m noticing that it feels scratchy when sliding it around that mousepad. I’m also seeing that the mouse feet on all reviews are pure white while mine looks off white pinkish color, i’m not really sure if it’s only me or some people have had this issue before. Any help is appreciated:) 

I love the idea of the interchangeable ears since I always see razer do the kitty ears but the idea of having bear ears like a panda (my favourite animal) was adorable until I saw they were wired and I like to walk around and not have my wires all tangled and folded weirdly, so I'd love if you'd make another version of the kraken kitty v2 bluetooth but with interchangeable ears!