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i want to add games manually because automatic is not working and i want to click the + sign to add games but its grey and wont let me click as the refresh keep on circling. pls help me i want to play my games

I need change my account password but for this i need recive a code in my telephone number, but I dont have acess to my phone number I change the number and dont have acess to my old number, can you help me with this ? 

I lost my old mobile number, i can no longer receive the OTP for verification. Can you please help to resolve my problem, Thank you in advance. 

Hello. When I select my headset to get the 7.1 activation code and request to send it, it says check your email. The code has been sent there, but nothing is sent to my email. I checked the spam section or other sections, but it wasn't there. What is the problem?

can anyone help me with this i can't make any transactions and been trying to find my old authentication codes and backups but its really lost1. Razer ID: quickPineGreennetwork8852. Email address that is associated with Razer ID: (Removed personal information for security purposes)3. Date of Birth: 4. Full Name: 5. Phone number: not set up but it's 6. Country: Philippines

I’m on my second pair of this headset. Primary use is Xbox series x with some pc use. At the store both sets worked fine when I tried them. Get home, set them up on my Xbox, razer app, synapse on pc, updates, and upon initial power on, sound is super tinny, far away, and awful UNTIL I tap the EQ button then I gain full sound back. This happens EVERY power on. Razer support couldn’t help, the demos at the store didn’t experience this either. The issue is very clearly software related. The only thing Razer support wanted to worry about was pc. I bought them as they are the only Xbox compatible set Razer makes that’s wireless. For $250 this issue is unacceptable and it should load full volume on power on without me needing to do a single thing. I’ve done 4 factory resets and that doesn’t fix it either. It’s clear this headset isn’t ready for market.  otherwise the headset is comfy and sounds good. Battery life is great. But cannot recommend these whatsoever at this time. 

Help! Over the past two weeks, my V2 DeathAdder (one of my favorite mice ever!) has started to squeak whenever I scroll the wheel. Doesn’t matter which direction and it’s only about 75% of the time. I’ve tried compressed air from many angles but no luck. Any other suggestions? 

Having an issue as of lately.  On my Mac it won’t reconnect to bluetooth unless I reset the mouse (L+R click and hold scroll wheel in).  Seems like more of a device level issue possibly within the profile.  I have reset the bluetooth radio and I still need to follow this process.  This issue started roughly two weeks ago.,Wondering if anyone is having the same issue?  The software has been fully updated from a mouse perspective.

Hi everyone. The thumbsticks from my Kishi are falling apart and I need to replace them. They seem alike Xbox's thumbsticks but I'm not sure. Can anyone confirm or point me out to compatible thumbsticks? Thank you.

3 million Razer Silver and 10 game keys are up for grabs. Download Razer Cortex on PC and use my invitation code f33f5009616c for more entry tickets. Don't miss out! https://deals.razer.com/share-and-win/f33f5009616c?id=47 #RazerCortex #ShareAndWinPlease use my code i need a new headset🙏

Hello,I have a razer viper mini on which the cursor pointer was not working, except this all buttons & scroll is working.I opened it up & checked the IR LED, there was no power & light on it(checked on it via camera), figured it’s broken & replaced it with one of the IR LED’s I had.Post this also, there is no power to the LED & does not turn on at all. Powering it externally while connected to the board, LED turns on but cursor does not work at all.My next go to is that probably the track is broken on the board, but nothing visibly is broken!!Last option is to check is any other component is broken or shorted out, due to which there is power cut off to the LED.Any suggestions as to how I can proceed with this situation at hand ?!Appreciate any response in advance!Thank you!

I am experiencing intermittent connection issues with my Razer BlackShark V2 Pro (2023).At times, the audio briefly cuts out or disconnects for a moment and then reconnects.When this happens, the sound level may suddenly change, and I occasionally hear brief static or distortion.I have already tried the following:- Clean installation of GPU drivers- Removing SteelSeries GG and other third-party audio software- Disabling Windows audio enhancements and exclusive mode- Testing different USB ports and positions for the wireless dongleThe issue still occurs.Please advise on further troubleshooting steps or whether this could be a hardware-related issue.

3 million Razer Silver and 10 game keys are up for grabs. Download Razer Cortex on PC and use my invitation code b9d561560e7b for more entry tickets. Don't miss out! https://deals.razer.com/share-and-win/b9d561560e7b?id=47share and win extra points

Hey just wanted yall to know, if you're transitioning form Synapse 3 to 4, make sure to back up all of your chroma profiles, as well as other profiles for the audio, mouse, etc, because the migration of profiles is broken, and will probably only transfer the default profiles because potato. Also your old light effects will most likely not work, or not sync well if you're using the migrated profile.Im saying all of this because I almost lost all of my profiles and stuff, thankfully I was able to recover them when upgrading from 4 back to 3 

Is there a way to clear a bios password. I have Proof of purchase. After a bios update I am locked out. 

I’ve tried to uninstall the driver, change USB ports and cables (even though the keyboard was charging from the port before), remove the Power savings, take out the dongle, tried hard reset of the keyboard (Escape + Caps Lock + Space).There’s 120 other topics about this issue and i’ve tried all the different tricks.When did the issue start occurring?Started 11 December. 2 days from now.How much battery percentage does it keep after you unplug your keyboard?It drains as usual as if there was 4% left in the keyboard.Are you using a USB hub or any type of extension to connect your keyboard?Yes, and i’ve tried connecting it directly to the computer, with no luck.Have you tried charging your keyboard using a different USB port from your computer?Yes, i’ve tried 10 Gbps; 5 Gbps; USB 2.0, i’ve tried to charge it with a phonecharger. Nothing works.

Hi everyone!I really like my Razer BlackShark V3 Pro headset but I have a few issues sadly that I can not fix. - When there is no audio playing for a few minutes, the audio then played in ‘faded-in’. This is very annoying it basically mutes shot notification and short voice chat moments. I can't find to turn this off anywhere.- The headset stops audio all together sometimes, it still shows in Windows and is playing but no sound. Reconnecting the dongle or powering the headset on and off again fixes this. - Synapse tells me to update the firmware yet I already upgraded to the version that is listed on the website from August 1st 2025. 

I have a Barakuda X (the version with the dongle port in the middle) that I received from the LOSTARK event in Korea, but this product is not connected to the dongleThere is a story in 2022 that if you contact the product distributor, they will replace it with a new product (event in 2022), and in this case, they will replace it with a product without a logo imprintBut I really want the LOSTARK imprinted one, so I want to use this headsetCan I buy a compatible dongle even if I connect with it or pay extra?

I have a Razer BlackShark V2 X and I had already activated the 7.1 Surround Sound using the official activation code from Razer, and it was working normally. After I temporarily used an AUX splitter to connect an external speaker, the 7.1 surround output stopped giving sound. Now when I select Razer 7.1 Surround Sound as the audio output in Windows there is no sound, but when I switch back to Realtek speakers the sound works fine. I later realized that I had uninstalled the 7.1 software, and after reinstalling it I was logged out of my Razer account. Unfortunately I don’t remember which email I originally used, and I may no longer have access to it. When I tried creating a new account and registering the headset again, it says the device is already registered. I’m not sure if the 7.1 activation can actually be lost because of this, or if this is just a Windows or software issue, so I would appreciate any help or guidance.

So I posted this topic about a week ago Last post on this forum The agent helped a bit, and we finally got the item resent. However the same darn thing is happening again. Customs want £45 worth of taxes ( screw Brexit ) for me to receive parts for a faulty item thats still under warranty. And of course support arnt actually reading any messages and giving poor copy / past replys and assuming I’ll go away. Its been a flipping month!  The service is flipping awful. Someone higher up needs to know how bad this whole process is. How do I log an official complaint? Ive a £500 chair I cant use thats still under warranty and Razer seams to be making my life as hard as possible to get it corrected. 

Hello i have Synapse 4 installed. I have 3 Profiles Basic LOL and POE2 they are backup in the cloud and everything. All was good until the other day when my POE2 profile didnt work properly. Its show in the selection menu but when i go to make changes to it. doesnt change anything also the game that is link to it cannot be unselected. So i did what everyone would do i deleted the profile. That obviously didnt fix anything. No the profile is gone i can make a new one but the game that was linked to it still shows as selected so the new profile i made can be use with this game because still show that is link to the old one. I have reinstalled the software try clearing the drivers, No success so far.  Thank you . Have a great day 

If I buy a Razer Blade 18 RTX 5080 from this website and I live in Romania, do I have to pay customs fees?This laptop is shipped from the United States ?https://www.razer.com/eu-en/gaming-laptops/razer-blade-18/RZ09-05298ER3-R3E1

My blackwidow v4 75% had issues with double clicking and sometimes not registering some key inputs. I contacted Razer here on Reddit and they delivered amazing service. I was given instructions to fix it and we tried everything while they remained professional. After trying the fixes and they didn't work, they sent me a pack of 36 new switches for the keyboard. Overall a 10/10 service and I am satisfied. Big thanks to Razer!