Recently active topics

Hello, I lost my mic and I’m looking for a replacement, anyone know were I can find one? thanks 

Hi,Is it possible to purchase a replacement USB-C dongle for a Razer Kraken V4?I recently bought a Kraken V4 that arrived without the USB-C dongle. The seller offered a partial discount if I choose to keep the headset as is. Before deciding, I would like to verify whether I can purchase the matching dongle separately so I can make use of the offer.I can provide both the serial number and proof of purchase upon request.Best regards,Florian

can someone upload me an old version of the razer pairing utility ?

Hello all, I would like to start off by saying I love razer products but this one isn’t for me. I recntly recieved my order yesterday however I have changed my mind and would like to return it but when I go through the return portal and select the product I’m returning, then the courier it’s followed by an error message. Any help would be greatly appreciated, thanks.   

I stepped on my usb reciever and now it doesnt work csude edge of it kinda broke and doesnt read it anymore.Mozse that i have is viper v3 pro.Can i get another reciever or where can i buy official one that will wor?Thank you.

I lost access to my email account due to the outbreak of war in my country. My old email address is with a Russian mail provider, and I am no longer able to connect to it. I have 2 devices from Razer (keyboard and headset) but activation codes sent to this old mail.

Please help me reset my old email account. I lost this mail(banned forever) and i cant recover it

My Razer blade 15 (2023) is not booting unless it’s plugged in, even though the battery still lasts around 1.5 hours.Razer replaced the battery 6 months ago for the same issue, but it’s happening again. The laptop also completely died on me 2 years ago.Honestly, I’m getting pretty fed up with this laptop.I’ve had nothing but problems with it, and now my warranty has expired.Anyone experienced this? I’m really not keen on spending more money fixing this thing. 

Hi everyone,My Razer DeathAdder V2 Pro (wireless) has stopped charging. The battery is always stuck at 4% and I constantly get the low battery warning, no matter how long I leave it plugged in.When connected by cable, the mouse works perfectly. I always use the original cable, and I’ve left the mouse idle while charging, but the percentage never goes up.What I’ve already tried:Updating the firmware Charging with the original cableHas anyone had the same problem, or does anyone know of a fix? Could it be a battery issue, or is there a reset I haven’t tried yet?

i have been having this issue for a bit now, ive had it before and it somehow magically fixed itself and made both sides play sound again, but its happened again and now i know its an actually issue. i have the latest drivers and no damage to the headset itself aswell as ive only owned them for maybe a few months, and before anyone asks no i dont know what made it fix itself the first time and yes ive tried to fix it in many many many ways. does anyone maybe have a clue as to whats going wrong or maybe how to fix it?

I bought a Kishi V3 Pro XL to play pubg in ipad 11 pro. How to pair? 

Razer Ornata V3 X.Hi all. Silly question. Been trying to get the volume keys, and other F button keys to work. Tried a few times, reinstalled drivers, im lost now.please any advice ?

My email rajeevpatel22.rp@gmail.com IndiaPlease

Very peculiar issue with the deathadder v3 wired. The mouse works fine most of the time but periodically disconnections and needs to be moved around to reconnect. These issues spike when the PC is first booted, and are SIGNIFICANTLY worse after longer periods of inactivity (after 1 week of not using it the mouse was completely unresponsive). A temporary fix seems to be changing which USB port the mouse is plugged into (I’m on a timer, as my PC only has so many USB ports). The nature of the disconnection is:Completely unresponsive mouse Light at the bottom is still on When moved around, if the mouse reconnects a windows connection sound plays When disconnecting a windows “device not detected” (or something similar) notification appears Is absent from synapseThe fixes I have tried:Most basic fixes (updating software, deleting/updating synapse, windows, rebooting, updating drivers) Completely changed motherboard on my PC (for unrelated reasons). This also means completely fresh USB ports.

With the help of the OG ChatGPT pro, I was able to fix the long running annoying as hell audio issue with Razer Blackshark v2 Pro 2023. I have spent nearly a year for this issue to be fixed.Update: I finally found a reproducible root cause and a working workaround for this issue.This is not simply a USB problem, an incorrect sample rate, defective headset hardware, or THX being “too demanding.” On my system, Synapse 4 was creating a broken Windows Audio Processing Object chain in which the THX APOs and Realtek APOs were attached simultaneously to the BlackShark V2 Pro render endpoint.Removing only the Realtek APO registrations from the Razer endpoint fixed the issue while keeping Windows Audio Enhancements, Synapse EQ, and THX enabled.My setup Razer BlackShark V2 Pro (2023) USB 2.4 GHz dongle connected directly to the motherboard Windows 11 24H2 Razer Synapse 4 Windows Audio Enhancements enabled THX Spatial Audio enabled 16-bit, 48 kHz Symptoms Intermittent crackling/poppin

It’s only been 6 months since I got this mouse but out of nowhere it suddenly stops responding in either of the two modes (2.4GHz and Bluetooth).  To say it isn’t working at all isn’t exactly accurate as the mouse will still allow some button inputs to be registered if I spam click them (like once every 3 seconds of spam clicking) although after a while it simply stops responding and my laptop considers the mouse as no longer connected. An additional note, the cursor seems to slowly be moving to the top left corner of the screen, seems to be something the mouse is causing as I noticed the issue being replicated when I had the mouse connected onto a different laptop. Some quick googling allowed me to find some potential solutions involving firmware updates. I’ve tried the two firmware updates (one for the Bluetooth and the other for the dongle) and both encounter similar issues stopping them from completing being that the updates can’t proceed due to the mouse not getting detected.  As

The new Razer Naga Pro V3  is currently not on the supported device list  of Synapse 4  for MacOS, is it not going to be updated to support it, or it has and the list is waiting to be updated? whats the situation please.

I broke my Nari Ultimate a few days ago what would you recommend for a new one? I really liked how they were circular ear cups but I see how they dont have those anymore. Looking for advice. 

I recently just broke my Razer Nari Ultimate and really like the circle ear piece that it has. What would be a good replacement for getting a new one? 

My Razer Huntsman V3 Pro TKL keyboard appears to be stuck in what I suspect is a demo mode. This issue appears after starting PC post a power outage, and also occurs when starting my computer from a complete shutdown. I have tested this on two separate desktop PCs with the same result. Immediately out of the box, the keyboard is recognized by Razer Synapse 4/3. I can change the lighting effects, switch profiles, and the volume scroll wheel functions perfectly.However, none of the keys register any input.I have already attempted the following troubleshooting steps to no avail:* Connecting to Multiple PCs: The issue persists across two different computers.* Software Reset: I have tried resetting the keyboard through both Synapse 4 and by installing and using Synapse 3.* Firmware Update: The keyboard is already on the latest firmware version (v1.04.00_r1), so an update was not possible.* Demo Mode Exit Combination: I have tried the standard method of holding down "Esc" + "Caps Lock" + "Sp

Hi everyone,My Razer Kiyo Pro Ultra appears in Windows Device Manager but does not appear in Razer Synapse. It is connected directly to the computer with a USB cable, without a hub.I have tried several troubleshooting steps, but nothing has resolved the issue. I have also found posts from other users experiencing similar problems, but none include a confirmed solution.Has anyone managed to fix this? Is there a way to reset the camera to factory settings without Synapse, or an official firmware recovery procedure?I would appreciate any help from the community or Razer Support.Thank you.

I lost my dongle to my headset due to someone stealing my console with the dongle plugged in. Is it possible I can get a replacement 

I created my Razer ID with Apple’s “hide my email” feature and I’m not receiving any verification codes to the email. My “hide my email” is 4ky9j655js@privaterelay.appleid.com. This issue has persisted for too long now and I really want help to get it fixed.