Audio

Hello, I'm trying to get my 7.1 Surround Sound code, but it's already registered with my product, even though I just bought it. Could you help me?

The middle button doesn’t work--the scrolling does--on the default Windows 10 hd compliant driver.  Is there a driver available?

Does razer or any other 3rd party site sell replacement dongles and control bases for the kraken v4 pro? i’ve been looking all over and can’t find anything.

I just got my device registered and got the 7.1 sorround sound key and followed the steps but no audio will actually play. Either it jitters and refuses to play or jitters for a while then plays without audio. I have tried to restart both the software and my PC and even installed synaps 3 because some people said it worked. 7.1 is set as default and the app shows that is should be working. Please help

This has happened once before with another update on the non beta launcher which was the reason i switched over to the beta version. When i for example open a new tab in brave the audio maxes out for one second then goes back to normal again, and the same happens when i start a song in spotify for the first time, but if i close spotify and reopen it again it peaks again for one second. I really want to know if anyone else has this problem and if anyone has a fix for it.I’m using the Blackshark V2 Pro 2023 edition

Wow is all I can say--my brand new Nommo Pro arrived last night and as I eagerly hooked her up to test drive I slowly was appalled at how piss poor the entire hookup went. All drivers loaded the bluetooth mated fine when I go to play sound?  D  E  A  D--on ALL inputs--bluetooth, analog, USB and optical.   NOTHING plays and I mean NOTHING.  Reboots dont work.  Updated driver useless.  Reloading EVERYTHING doesnt work.  I can SEE the devices in my sound card settings and windows I click on them and -- dead.  No sound.  Volume at max.  Output at max --nothing.  The unit lights up the controler lights up but I hear --nothing.  Games dont work Itunes dont work not even a fucking test signal coming out of the soundblaster works.  Six hours last night and I never even heard what this junk sounds like. To say Im disappointed would be the understatement of the year. I packaged this mess up and shipped it back, and NO--I dont ever want to see another one dont bother shipping out a replacement I

Hi razer support I have a razer kraken v3 and ive lost the original box and i ve scratched the serial num in the left ear of the headset when i had to change the ear pads of the headset Now im having issue with registering the product to my account   is there any way that i can get the s/n from you? I can send pictures or movies of the headset or i can open it for a part number or any thing if you ask for proof.

Hi everyone,I like to use the separate chat input for music or streams and I was wondering if the EQ you can set up in Synapse also apply to this input. The reason I'm asking this is because the chat input seems slightly louder which would make sense considering the EQ I'm using lowers a few bands.  Also another side question but all the different EQ profiles in Synapse have disappeared besides the default one, it’s not much of an issue as I don’t use multiple profiles anyway but I was wondering how to fix that  Thank you your answers 

Hi, I have lost the usb dongle for my Razer Blackshark V2 Pro. I have tried searching online for the replacement and found few option on eBay but I’m not sure about trusting them. Is there any way I could get an official replacement dongle from Razer? I’m willing to pay for it as it is out of warranty. 

someone have good eq for arc raiders? i need hear steps littlebit better

Hi, I’ve had my Barracuda X for two years and lately I’ve been experiencing problems with the audio in wired mode, where I only hear from the left side when the cable is turned in certain ways. I’m not experiencing any issues in wireless mode, so I’d like to find a replacement for the cable. Is there any way to buy an official one?

Hello. I have bought this razer blackshark v3 x hyperspeed 3 days ago and I have getting this stupid static voice all the time even if i listen the song at %45-%50 I can still hear the voice how do i fix this problem???

Hello, I cannot register my Razer product because the serial number is already registered to another account. I would like to request to remove / deregister the serial number so I can register it to my account. Product: Barracuda X Serial Number: (SN)AC2319D25505768 Proof of purchase: Thank you.

I bought the Razer Barracuda X headphones. Do they support the PlayStation 5's Tempes 3D sound technology?

I can't turn them off, I can't update the drivers because I get an error: invalid output string format. The Razer Synapse software on my computer also doesn't work. When I try to turn them on, it turns on for a second and then turns off. I can't even turn the volume up or down. 

Hi, I have been logged out of THX Spatial Audio (which I have paid for) and it will no longer let me log in.I try to log in via email/password, or one of the connected accounts and get the error message “No authentication found” I have tried doing a full reinstall of the program both through razer synapse, and through the standalone program, restarting my PC in between.I have a Razer Blackshark V3 so it is capable of using the program, I have used it for months, but now I can no longer log in or use it with windows. Any help please? 

Nie zbyt umiem to opisać. Dźwięk jest czysty do momentu aż nie wejdę w np. discorda. Nagle wszystko staje sie stłumione i dźwięk z mojego mikrofonu automatycznie przełącza sie na mikrofon ze słuchawek. czat GPT nie umie w tym pomoc. licze na pomoc od polskich użytkowników.  

Can’t find it in stock on any online vendor! Some have the information “removed from catalogue”. Is there a V3 incoming soon?

hello I don't have both my usb cord to connect the hub and the hub itself anymore and I was looking where I could get a replacement or if I could perchance buy one but there isn't any on sale in the replacement part tab nor in any other 3rd party store so I have no idea what I should do 

My Razer Opus X which I recently bought isn’t connecting to the Razer Audio app (iOS). It connects to my devices fine, but the app doesn’t register it. 

这款耳机在雷云3驱动里，调节各个音效均没有效果，但调节音量大小是正常的，耳机固件都是最新，换了USB口也无效，有时候重启电脑就好了，但大多数情况都是失灵的，请帮忙解决一下

ma copine a commandé en compte invité sur raser un blackshark v3 pro pour mon Noël . J ai donc des difficultées a fournir une preuve d achat, et je souhaitait un casque compatible avec ma rog xbox ally x et ma xbox série x . Je ne sais pas si  ce casque peux me satisfaire. Donc comment puis je obtenir un preuve d achat solide et ce casque et t il compatible avec mes 2 machines ?. Merci de votre aide!.

Sorry if this is a long one. The mic on my Blackshark V2 (wired) doesn’t work. As of currently there are a few things I’ve been able to find out about it, but it’s not much. (This is all on windows) I’m not the greatest w/ this stuff, but this has been an issue for at least a year and a half now. I’ve done all the basic troubleshooting that I could find: make sure it’s not muted, give apps permission, enable it as default audio and communication device. I’ve tried de-installing the driver, restarting, and re-installing the driver using the windows automatic search. Internally it is referred to as “Microphone (High Definition Audio Device)” It is currently using a mic splitter extension cable, but reversing the order of the two wires that leads off causes the headset/mic to change. In it’s normal form, the sound is louder and a touch clearer, but the mic does not work. Instead, it only produces a constant static that registers at around a 10-13% when I test it in sound settings. It does

Nommo 2 windows sound out.For example, when I play Assassins creed, after a while the sound cuts out, the speaker flashes and they don't play anymore, but they do in windows. And when playing music, there are dropouts like disconnecting and reconnecting. Connected via USB and tried all kinds of tips that could be found on the Internet

Purchased Razer Blackshark V2 Hyperspeed headset and registered them to my account. Have not received any activation code email, just an email saying my product has been registered.