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  • 6,368 Replies
2979 Threads
tibitini
tibitiniInsider Mini
asked in Audio
Activation code

Last year I bought a razer Kraken X lite headset and activated the 7.1 Surround sound. I reinstalled windows and I don’t know how to get another activation key

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tibitini
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byhndsme07Insider Mini
asked in Audio
hi

can you help me ? my sorround activation code is not working ? please can you help me my e mail . ahmtsmsk07@icloud.com

152
B
Rursag
RursagInsider Mini
asked in Audio
Blackshark v2 Pro THX and EQ Settings

Hello, I had to format the device. It has not installed the THX version after the format and does not detect the use of EQ features. Clean installation etc.Jul. I did. I deleted the application and reinstalled it, but I didn't solve it. Is there another solution?

730
Rursag
HansaYellowfastx146
HansaYellowfastx146Insider Mini
asked in Audio
razer blackshark v2x

I bought the razer blackshark v2x headset on december 16th. I want to use the 7.1 surround sound feature. For this I registered the product and received an activation code. However, the activation code sent to me was not valid. I would like to be given a valid activation code.

131
FiszPL
Vanguard
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SandDunedailyPERIDOT825Insider Mini
posted in Audio
the activation code does not work. You just told me that it works. Send me the working keys, the one that you sent to the mail when registering the headphones does not work!

the activation code does not work. You just told me that it works. Send me the working keys, the one that you sent to the mail when registering the headphones does not work!

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Razer.sushi.boi
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NotStupiddInsider Mini
asked in Audio
Razer kraken v3 USb, detect as speaker not as headset on windows 10

HI, im using Razer Kraken V3 USB, but my PC 9windows 10) did not register it as headphone but as Speaker. hene my audio quality is shit and i want to change the speaker to headphone setting, PLEASE ASSIST

881
cedieasd
rushSpaceCadetzone213
rushSpaceCadetzone213Insider Mini
asked in Audio
Razer Kraken Kitty BT V2 Quartz

I bought the Razer Kraken Kitty BT V2 Quartz headphones.The sound in games works great. The problem occurs when I connect to a Discord conversation.Then, only Discord audio works and all other apps are muted.Switching the sound settings to Headset makes me hear all sounds but in very poor quality.... Please give me a solution - I want to take full advantage of the headset. Since it's Gaming equipment, I should be able to fully play and at the same time chat with friends on Discord.

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rushSpaceCadetzone213
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Harrow1.618Insider Mini
posted in Audio
Disgusted

I’m absolutely disgusted by my experience with my new head set Barracuda X. I have done nothing but trouble shoot for four days. Every Day its a new issue. Today my head set uninstalled blue tooth from my PC its gone! None of my other Blue tooth devices work. When I'm playing games with my friend on Discord the games sound quality us abysmal, the sound may as well be coming from a tin can being kicked around the garden. I've contacted customer support navigating the website is like doing a maze your not sure has an exit I honestly feel a Heart attack coming on!!! I’m sick to my teeth!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Coco4dayzInsider Mini
asked in Audio
THX Spatial Audio Code error

I've tried to activate my THX Spatial Audio code that was sent to me via email however it claims there is an error. I had my wife read the code out to me to ensure I've typed it correctly and I had done so. I also tried copy and paste from the email and that failed too. Any chance of getting a new code?

192
FiszPL
Vanguard
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retroMahoganyheat376Insider Mini
asked in Audio
Razer Leviathan v2

Hello all, As per the title, I recently picked one of these up and so far I love the sound quality. My only issue I'm having is I'm mainly a console gamer, so the usb-c connection doesn't work for me. Has anyone found an acceptable solution to go from either: A) digital audio (ps4) to the leviathan through some sort of dongle Or B) using the 3.5mm audio jack on my monitor, and using another dongle to connect to the leviathan. Thanks for any input anyone may have in advance. I'd really hate to have to return this over a minor issue like this.

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TKOtheKDRInsider Mini
asked in Audio
Razer Blackshark V2 Pro - THX via Synapse or download required?

I just purchased a Razer Blackshark V2 Pro. The instructions that came with it weren’t very clear as to how to get a 7.1 channel experience. Some sources state to just use the Synapse software, while others say that you have to download, (and pay for) the THX app. I tried contacting Razer support, and after registering my products and requesting email support, I was sent to a 404 page. That 404 page has apparently been up since last year. Any help would be appreciated. Thank you.

220
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wisadop
wisadopInsider Mini
asked in Audio
Problem with the headband of the Razer Barracuda X 2022

I’ve been using the Razer Barracuda X 2022 for 2 years, and over time, the headphones have lost their shape. They just hang loosely on my head, which is very uncomfortable as they tend to slip off. I wouldn’t say I have a large head—it’s adjusted properly on the sliders. Is there any way to restore the headband so the headphones fit snugly on my head again? I don’t want to forcefully bend them as I’m afraid of damaging them

620
wisadop
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24cadoInsider Mini
asked in Audio
Blackshark V2 X already registered

I just bought a blackshark V2 X. I wrote everything correctly but this product has been saved before. What should I do?

121
Razer.Aero
bitWheatreview776
bitWheatreview776Insider Mini
asked in Audio
Low Sound Issue with Razer BlackShark V2 Hyperspeed on iPad Pro (2024 M4) in Wired Mode

Hi Razer Community, My name is Ahadi, and I’m experiencing a persistent issue with my Razer BlackShark V2 Hyperspeed headphones when using them in wired mode with my iPad Pro 2024 (M4 chip). I hope someone can help me resolve this. Here’s the problem: • When I connect the headphones via Bluetooth, the sound is loud, but there’s some latency and reduced clarity. • To address this, I switched to wired mode using the provided USB-C to USB-A cable. • I’ve tried connecting directly to my iPad’s USB-C port and via a Hama adapter (with 100W power delivery, USB-A 5Gbps 3.2 Gen 1). However, in wired mode, the volume becomes significantly lower than when using Bluetooth, although the clarity is fine. What I’ve Tried So Far: 1. Firmware Update: I updated the headphones using the Razer Synapse app on my PC. 2. Direct Connection: I connected the headphones directly to the iPad without any adapters, but the volume issue persists. 3. Adapter Use: I tested with a Hama adapter that supports 100W power

850
bitWheatreview776
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kennard.arifinInsider Mini
asked in Audio
Razer Nommo V2 X sound distorted when playing from apple music app on Windows 11

I have Razer Nommo V2 x with the latest firmware, when playing music from apple music app on Windows 11 specifically the speaker sound distorted (like crackling and popping) after several songs playback. the one very solution to solve this is to turn off the speaker then turn it on again but the same issue keeps repeated after several playbacks of song. I already confirm it with other speakers there’s no such issue. already reinstall synapse, apple music app still not fix it. Do you have any solution for this? seems that the speaker need a new firmware to address this issue… not the fault on the hardware side cause playing from other apps like netflix, browsing youtube have zero problems.

700
K
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CibyRaziInsider Mini
asked in Audio
THX Spatial Audio activation key?

Where can I buy the code to activate THX Spatial on my laptop? And how is it activated?System: Razer Blade 16 - RZ09-0483

3462
leetMidnightBlueguide220
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emirgokkayaInsider Mini
asked in Audio
THX Spatial Audio Activation Key is not coming

I purchased the razer barracuda product on 16/06/2024. When I opened the THX Spatial Audio application to make my settings, it asked me for the activation code. To get an activation code, I entered the product code on the back of the product box and completed my new device registration. However, although the device was registered, the activation code did not arrive. I think the activation code was used by someone else. I would like to request your urgent support for the problem I am experiencing. When the activation code did not arrive, I tested something like this. I registered the same product again with a different account, and no activation code was sent to the e-mail address of that account. In other words, someone may have drawn the number of the product in the store, used it and received the activation code. The person who purchases the product cannot receive the activation code later. Could there be such a vulnerability in your system? Please I request your urgent support.

1553
leetMidnightBlueguide220
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D3m0nGh0st666Insider Mini
asked in Audio
speakers and subwoofer

I'm looking at the nommo V2 and wanna know if I'd be able to connect the speakers to a receiver or record player

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D
D
D3m0nGh0st666Insider Mini
asked in Audio
what headset should i get.

I want a headset for both pc and xbox, but has to be under $120 and has to have chroma. if it works for xbox, pc and ps that’s fine too. but I'm trying to keep it under 120 if possible

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fastSafetyYellowroad784
fastSafetyYellowroad784Insider Mini
asked in Audio
blackshark v2 x compress the jaw and ears with the temporal area

I buy razer blackshark v2 x in October 2024, in the first week when I wore them there were no problems, after that they began to squeeze very hard, this continues until this day, I started using the headphones as speakers because of this, I tried them stretching it with books and leaving it for a couple of days, it didn’t help, unfortunately the headphones cause me very severe pain, does anyone know how to solve this? Or will I have to stretch them even more?

430
fastSafetyYellowroad784
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GenrikoInsider Mini
asked in Audio
New Razer Kraken Pro V2 is now registered.

Hello!Today I bought a Razer Kraken Pro V2 headset and I would like to register it, but it says that this code is already in use. what should i do

100
G
Terepin
TerepinInsider
posted in Audio
Barracuda X Chroma has horrific sidetone quality

Not only I have to max out the sidetone volume to barely hear myself, but after doing that I hear all the noises from the background. In comparison, Blackshark V2’s sidetone is louder, sounds a lot better and barely picks any background noise. As much as I like headset itself, the horrible sidetone is a dealbreaker for me and I’m returning it.

240
Terepin
aeroSalmonPinkcove432
aeroSalmonPinkcove432Insider Mini
posted in Audio
Google also sees the headset but it does not appear in the application and there is no sound from my headset.

30
aeroSalmonPinkcove432
SariReis50
SariReis50Insider Mini
posted in Audio
razer kraken v3 thx spatial activation

hi. i buy new headset, kraken v3. but there is no any activation code in box. i activated thx in synapse app but i am not sure is it activated or not. can anyone help me?

181
FiszPL
Vanguard
KellyGreentechquick170
KellyGreentechquick170Insider Mini
asked in Audio
Can I get a new activation code for the Surround Sound 7.1 license?

When I received the activation code on my girlfriend's account, an error about an invalid code appeared...Later, I tried to check it on my computer, but I didn’t consider that it would link to my Razer ID. 😢Is there any way to transfer the license back to the original person?

301
Razer.sushi.boi

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