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  • 6,087 Replies

2427 Threads

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emreugursarInsider Mini
asked in Audio

Razer Blackshark V2 X 7.1 Problem

7.1 sound appears in the audio devices section of my computer, but it does not appear in Razer's own application. It wasn't like this before. 

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E
2 months ago
manos_21_
manos_21_Insider Mini
asked in Audio

blackshark v2 pro 2023 any good eq for warzone at ps5?

Hi guys..someone else post it too but he didn’t get answer..so I want to ask again if someone have a nice eq for warzone at ps5..I tried 3-4 Eq’sbut one was low,one very high,one was deep..and the result was not hearing clear the footsteps..only with one eq I understand the direction of the footsteps but I don’t understand if it was above or below me..thank you for your time and I hope someone will reply..

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manos_21_
2 months ago
D
DarkSiennaOPALtechno317
posted in Audio

RAZER 7.1 APP NOT WORKİNG

I have a razer kraken . I scratched off the activation code to get the item registered on my account and downloaded the 7.1 Surround Sound program. It prompted me to log in and I did, but than nothing pops up. I go to the bottom right of the task bar to check the program, it says it is on, but when I click on it nothing happens but a small window above it to directs to me a website that is my account. I have uninstalled and reinstalled the program multiple times now with nothing changing. I have ran it in admin mode and it still wont let me use it, I tried to run it in compatibility mode and it still wont work. My pc is a 64-bit system, so that shouldn't be an issue. In the debug I get this error over and over again. [1209/124735.207:ERROR:registration_protocol_win.cc(56)] CreateFile: The system cannot find the file specified. (0x2) *This is a repost, I was not sure if I should have needed to posted this in Razer Support or here in Audio to receive help, first time on the forum*

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R
2 months ago
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RazerrectInsider Mini
asked in Audio

Is there any way I can use Razer Blackshark V2 Pro without bluetooth or wireless?

Hi, I use the headset heavily for work(and play) and I’m not sure how being on wireless for long periods would do, but just curious if there is any way I can use Razer Blackshark V2 Pro without bluetooth or wireless?Thanks!

2
R
2 months ago
PaleVioletRedtechheat712
PaleVioletRedtechheat712Insider Mini
asked in Audio

Razer Barracuda X Support | RZ04-03801 not connecting to Samsung Galaxy S20Ultra using dongle.

I cannot get my Galaxy S20 Ultra to recognize my Barracuda X RZ04-03801I have connected the dongle to the USB-C port on the phone, and it recognizes that a USB device is connected, but it never recognizes the headset.I am running on Android 13 -- this is the most current version of the OS that is available for the S20 Ultra.Everything works fine on my Windows 10 PC.

0
PaleVioletRedtechheat712
2 months ago
Minhwa3
Minhwa3Insider Mini
asked in Audio

7.1 Surround Sound doesn't receive audio

Hello, i just bought a Razer Blackshark V2 X a few days ago because I’m replacing my other Razer headset which was the Kraken X. I had registered the 7.1 surround sound with the Kraken X and the 7.1 surround sound output received audio but when i switched to the Blackshark V2 X the 7.1 surround sound output stopped receiving audio. How do i fix this?

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Minhwa3
2 months ago
6
632227H21201265Insider Mini
asked in Audio

question about baracuda

Good afternoon, I purchased Baracuda Pro, registered it on the website, how can I get a code from the THX Spatial Audio product and is it possible to get it at all?

1
FiszPL
Vanguard
2 months ago
M
medkhalilInsider Mini
asked in Audio

surround sound 7.1 code already registerd

hi i just bought a razer blackshark V2X but when i tried to get the code for 7.1 activation since the code was not  encluded in the box and the seller said to follow the steps in the website to enable it. it said the product was already registerd. i bought this entire headset for the 7.1 feature. and now its telling me i cant enable it. the box was unopened and i can send proof of ownership

1
FiszPL
Vanguard
2 months ago
Ilnurka1955
Ilnurka1955Insider Mini
asked in Audio

Razer Blackshark v2 can't get code for 7.1 surround sound

I registred razer black shark v2 in razer id, after this i didn’t got any emails from razer with activation code and it says “Your Razer device is not eligible to receive a 7.1 Surround Sound activation code”. 

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FiszPL
Vanguard
2 months ago
dekades
dekadesCommunity Cowboy
published in Audio

RAZER SEIREN V3 MINI | Clarity Made Compact

Sound mighty with the Razer Seiren V3 Mini - an ultra-compact USB microphone that now packs even more: https://rzr.to/seiren-v3-miniEnjoy studio-quality voice capture in any space. Be ready for any setting with a new tap-to-mute function and on-board stream mixer software.

1151
AlphaTay
2 months ago
WinterSkytoolssharp371
WinterSkytoolssharp371Insider Mini
asked in Audio

Whats wrong with my earbuds

I just got this new pair of Razer Hammerhead true wireless for my birthday and after taking both earbuds out of the case the left earbud goes from 67% to 10% in under 55 seconds (rough estimate) and everybody is saying to troubleshoot the earbuds and do a battery calibration and I have no idea how to do that.  I also had a pair of Razer Hammerhead Pro Hyperspeed before I lost them (so I got these) and I never had a battery issue like the new one I got.

0
WinterSkytoolssharp371
2 months ago
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LeemoonWolfInsider Mini
asked in Audio

Blackshark v2 pro 2023 audio problems

 So, I opened a ticket with support and the email I received told me to check this place out while waiting for a response. I see many others here have similar issues but no fix has been posted. Might as well share.I have two issues with the audio of my Blackshark v2 pro 2023 headset. I have an MSI Alpha 17 c7v Windows 11 laptop and I have tried every possible solution I could find on Google and the Razer troubleshooting guide. The headset’s volume slider changes the master volume of Windows instead of just the headset. Also, Windows recognizes the headset as ‘speakers’ instead of ‘headset’. I don’t know if that could be the issue here, but I had another headset before this one, a wired one, and it had no such problem.  A friend of mine has a 2020 version of this headset and told me he has no such issues.   When there is no audio playing, the headset produces some white noise and crackling sounds. While there is audio playing, via YouTube for example, there is no such problem. Also, maj

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Cody0866
2 months ago
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riesendudeInsider Mini
asked in Audio

Nommo V2 X Cuts-off beginning of sound on MacOS

Hello everyone, I’m having a strange problem with my new Nommo V2 X. They cut out the beginning (a few split seconds) of a newly played sound on MacOS. It is very noticeable with the short “Boop” or “Mezzo” sounds: they are almost inaudible.To reproduce (on MacOS Ventura):Ensure that no audio output is running (background music etc). Go to System Settings → Sound and select “Boop” as “Alert Sound”. Ensure that “Razer Nommo V2 X” is selected under “Play sound effects through”. Then press the “play” button. You will hear the sound very faintly, if at all. BUT if you press “play” more than once in a second, the sound plays correctly. Also, if background music is playing, the cut-off does not happen.I’m running latest build of MacOS Ventura. I also upgraded the firmware of the speaker, but that didn’t change anything. I also tested multiple computers running MacOS, they are share the problem. I didn’t notice it with Windows, though.Anyone else has this problem?

1
R
2 months ago
manos_21_
manos_21_Insider Mini
asked in Audio

Blackshark v2 pro 2023 settings for Playstation 5

Hello guys..I want to ask about thx spatial sound.How can I use it for my ps5?I must download some software or I just select the option from synapse and I play like this?cause I try to find video or topic to understand and I can’t..English is not my main language and its little difficult for me..thank to anyone who will answer me

0
manos_21_
2 months ago
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ShirosakInsider Mini
asked in Audio

Kraken tournament - Your Razer device is not eligible to receive a 7.1 Surround Sound

Hi!I ve just reinstalled my windows and when I ve reinstalled the razer synapes I can t set as default the THX Spatial audio speaker,I m struggling for hours,I ve register my product and tried to get activation code but it says ‘’Your Razer device is not eligible to receive a 7.1 Surround Sound’’,If i can get some help I would appreciate.thank you!

0
S
2 months ago
O
oM3rt4_191Insider Mini
asked in Audio

razer blackshark v2 hyperspeed

Warum ist das razer blackshark v2 hyperspeed nicht in der Audio App gelistet??? 

0
O
2 months ago
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christakguInsider Mini
asked in Audio

BARRACUDA X 2022

I just bought this BARRACUDA X 2022 and the audio works perfectly while connected to the RAZER AUDIO app in my iPhone 13, but my phone captures sound via my phone’s built-in mic instead of the attached mic in my BARRACUDA X 2022 when I try to speak or record my voice. Is there any way to capture voice/sound thru the attached mic while connected to bluetooth? Thanks guys.

0
C
2 months ago
B
bolto90Insider Mini
asked in Audio

Nari Ultimate Dongle replacement

We’re can I get a replacement dongle 

0
B
2 months ago
S
sToNeR_Insider Mini
asked in Audio

Razer blackshark v2 pro wireless 2023 Audio drops outs

So I bought the new Razer blackshark V2 pro wireless 2023 they are amazing so far but one really massive downfall is the audio will cut out , before it cuts out it will beep 3 times and then cut the audio out then it will usually come back in 5-8 seconds? I did everything Razer support has explained, any ideas guys ? Cheers. I don’t want to send them back as they are so amazing rn but if I can’t fix this problem unfortunately I’d have to refund them :/

2
hitArylideYellowload821
2 months ago
Rogue_One..
Rogue_One..Insider Mini
asked in Audio

RAZER BLACKSHARK V2 X código de activación del 7.1

¡Hola! Accidentalmente dañé mi código de activación para el sonido envolvente 7.1. ¿Puede ayudarme a obtener un nuevo código?¿Cómo puedo registrarlo o conseguir el código de activación?. Tengo el numero de serie de los headsets

3
dailycarCadmiumYellow554
2 months ago
1946H09504014
1946H09504014Insider Mini
asked in Audio

THX SPATIAL AUDIO CONFIG

Hello everyone Thank you for answering my question, please help me choose/share the perfect settings for playing CoD:Warzone 3.Thank you in advance, with best wishes!

0
1946H09504014
2 months ago
R
RikitikitaviInsider Mini
asked in Audio

Razer Kraken v3 Pro has audio balance issues - why no one is fixing the problem?

Razer Kraken v3 Pro has audio balance issues when using volumewell on the headset. It literally drives me crazy. The headset does not work properly. The problem, based on discussions here, is massive, and no one is fixing it. Why?https://www.reddit.com/r/razer/s/5bWuVYZwkXhttps://www.reddit.com/r/razer/s/MjSxTLJEm2https://www.reddit.com/r/razer/s/8yOVXkkojT 

0
R
2 months ago
ivanb130
ivanb130Insider Mini
asked in Audio

Razer Kraken V3 Pro Eq Settings

Well I've bought kraken v3 pro a few months ago and I need eq settings that are good for everyday use. Listening to music (classical and pop), chatting on discord, gaming, etc.I have tried to find something that would work out for me but my attempt was unsuccessful. I would also like some tips for mic settings on the headset. Thanks in advance.

2
ivanb130
2 months ago
Ochreclassicbook398
Ochreclassicbook398Insider Mini
asked in Audio

razer Hammerhead 2nd gen

I ordered this already and it’s arriving soon. But I may have made a mistake. I’m unsure if this will work on my Xbox series X. It says made for mobile devices 😭😭😭

0
Ochreclassicbook398
2 months ago
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SupaTNInsider Mini
asked in Audio

Razer Seiren X Output Issue

When using my headset and connecting directly to the microphone, the audio that comes into the headset is super quiet in my left ear only, the right ear is loud and clear but I can barely hear it coming out the left. I have tried messing with the levels in the microsoft sound settings for the microphone and those are fine they were at 100 for both sides. The headset works perfectly fine when plugged into any other device and sounds just fine. I saw a few questions here that were asking the same thing but all of them have been closed with no replies and it doesn’t seem like they solved it. Does anyone know how to fix this issue?

11
P
2 months ago

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