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HelloI accidentally broke the usb dongle on my headphones. The helmet is in very good condition. I had already contacted Razer's customer service who apparently couldn't find a matching dongle. I'd like to know if it's possible to have something compatible that I can order. Here is the serial number of my helmet: HN1851D09402989Thank you
I create a macro and start it (assigned to a mouse key) but my mouse is going to sleep after 5 minutes and the macro stops. I can change the time to 15 minutes max but I want to disable the sleep mode. I need this macro to work 1 hour. How can I prevent the mouse from sleep?
It would be good if the Huntsman V3 also considered the possibility of allowing the keyboard function with secondary function to be reversed. For example, if I want to sneak I press lightly and for normal running I press completely. Unfortunately, it's difficult to describe it properly the way I mean it. But try a game where you can sneak. Otherwise it works with analog WASD, but some games don't support controllers. Does anyone have any ideas on how I could set it up with the assignment?
Hi everyone!I use Kraken V3 Pro headset.Does anybody faced with a quiet microphone sound after the update 3.8.1031.110912? My friends used to be able to hear me perfectly at 100% microphone volume in discord, but after this update I can barely be heard, that even increasing the volume of my voice in discord to 200% helps poorly.I'll note that the problem is definitely not in the microphone, because the problem manifested itself immediately after the update, exactly in the middle of the session in CS2 (I had to restart my computer, and after restarting and logging into discord, the difference was immediately noticeable).Thanks!
After a firmware update, my wireless USB dongle is no longer recognized. My mouse works when plugged in, the dock is recognized when plugged in, the Dongle will not recognize whether plugged into the mouse dock or the PC directly. The firmware update appears to have bricked my dongle.
My Razer Basilisk Ultimate the wireless stopped working after I charged it using the USB cord to 100%. When I unplug the USB cord from the Razer Basilisk Ultimate the mouse no longer works but after plugging the USB cord back in, it works. After unplugging the USB cord from the mouse, I checked the bottom of the mouse and the white light dot is on and the on/off switch is on the ON side. Also when I look at my Razer Synapse when the mouse is plugged it shows up but when I unplug it, the mouse goes away. I do have the Razer Synapse to the most recent version. I have tried resetting and turning on/off the mouse and it still does not work. Unfortunately my mouse is no longer under warranty and Razer is no longer able to assist. I am reaching out to the community if anyone can help?
Пишет что продукт уже активирован но я не активировал
Hi! I'm interested in the Blade 18 when it restocks. I'm based in Malaysia, and the Blade 18 laptop doesn’t seem to be available in the Razer Malaysians store. I'm wondering if I can order from the US store and have it shipped to Malaysia. According to your FAQ, Malaysia is a supported destination. However, as shown in the attached image, it seems I can't add a non-US address to my profile. If it’s possible, If there are any issues during or after the warranty period, is there a way to get the laptop repaired in Malaysia? Alternatively, could it be shipped and repaired in the US? I've noticed mentions of display cable and battery swelling issues in some of the previous Razer laptops. Hopefully I’m posting this in the right place.Thanks
HelloI need to have the VAT number of my company on the invoice.I’m interested in buying a Blade 16 2023 but what about the VAT number? I can’t deduce the VAT if my VAT number isn’t written on the invoice. Can anybody explain the workaround?
I am old razer account holder I didn't use razer gold for transactions but on last weekend I bought 120 razer gold coin when I try to Purchase UC from Midas buy a 2step verification come when I try to send code to my number it a error pop up and I have not remember the backup codes please help me as soon as possible.I have also contact razer support earlier but my matter didn't sort out for further info I have attached Screenshot
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