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An open discussion on Insider Special Access

Discussion in 'General Discussion' started by Min-Liang Tan, Dec 16, 2014.

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  1. Lafar

    Lafar Well-Known Member

    I think the third wave should go ahead, just to finish the Nabu waves.
    But for future products, focus on going retail.
    Here's a plan...
    Focus on retail, except prepare a batch (just one), for Insider. When dedicated fans are apparent and recognized by not only the community, but by the employees of Razer, approach said devoted fans, and distribute the new product to them. This way, nobody gets angry about server issues, nobody get too mad at not getting a unit ahead of time, since the focus is still on retail, and dedicated fans get rewarded.
  2. rulob

    rulob New Member

    Well that would be better overall than anything else. Let me think quick on a list of peple that had a bad experience with this 2 waves:
    Non-Us are getting mad cuz we cant get it (i didnt even get the email tho i do have an address in the us)
    People at work who could get busy over the curse of you guys restoring the servers for the register.
    I was on a trip during the first wave, im pretty sure i wasnt the only one.
    And people who were in front of their pc for like an hour and a half and didnt even get to register.

    I'm guessing the strategy is to create some sense of exclusiveness, but that is usually managed with premium prices, not with lack of inventory.

    BTW... plz ship to Mexico soon :slightly_sad: (not only talking about Nabu on this)
  3. I definitely like the insider access, as frustrating as it is to have to wait to get into a wave, and even then maybe not get an item, the chance to get a razer item at a discount (especially the blade one you're quoting!) is well worth it to me.

    I also just like it in general because it beast FB where all the "haters" can post their BS that's not constructive or helpful, and it keeps us true fans closer to the source. Win/Win IMO.

    Keep it up!
  4. Mapsle

    Mapsle Well-Known Member

    Exactly, just handpick a few people and send them a little "present".
  5. sleekBeaverbyte112

    sleekBeaverbyte112 Active Member

    Another idea for rewarding Insider fans if you must scrap pre-release is having a limited run of a certain color or design special for X number of Insiders. That way nobody is upset about missing out on a release altogether?
    Noir, Rams6 and SpaceJam_on_VHS like this.
  6. Mapsle

    Mapsle Well-Known Member

    I´m just thinking about something: How about a limited Insider edition of Razer products that you guys distribute to said handpicked members? (with custom skins etc. - and don´t forget some kind of policy against selling them on ebay...)

    sorry for the posts every few minutes - i just get the ideas in bursts :oops:
    jp79194 and R3neg4deDav3 like this.
  7. JHTripleJ

    JHTripleJ Member

    Like @Mapsle and @jp79194 I fourth that.

    I think that it is awesome that Razer gives back to it fans by offering these Special Access, whether they are hardcore or not. Also, they at least delivered on their part. I entered in the Corsair PC Domination contest and won Gold in the GPU OC and Bronze in CPU OC. I still have not received my trophy for winning Gold and one of my prizes. And I am one of the lucky ones to at least get something. Some people still havent gotten anything and this contest ended in May. Not trying to throw Corsair under the bus, but they did a very poor job with handling this contest. Just wanted to mention that because Razer did a way better job in informing us and handling the 1st and 2nd wave of the Nabu Pre-Orders. With that said, the 1st and 2nd wave of the Nabu pre-orders went very well in my opinion. Although, I felt like for at least the first wave, you should have not posted onto facebook (or twitter if you did) because I felt that it was unfair to those who were on the site and using it before the swarm of new members who just signed up to get a Nabu (Granted, I did not use the site often before the announcement that the Nabu was shipping soon). You wanted these Special Access sales to go out to those hardcore fans (I dont consider myself to be a super hardcore fan) and if they were a hardcore fan they would of been using this site already.
    Mapsle likes this.
  8. SpaceJam_on_VHS

    SpaceJam_on_VHS New Member

    I like this idea too! Maybe have pre-register for an exclusive design, send them a code through an insider message for them to redeem at checkout.
  9. SnipeAHolic12

    SnipeAHolic12 Active Member

    If you want to keep up on the Insider Specials, what I would take into consideration is as follows:

    1. Insider Ranking System
    If someone makes a well thought out post, someone likes it, they get a point, after so many points, the person reaches a new level in the ranking system. Then when you do a release, top tier members get 3 votes, then 2 votes below that, 1 vote if a new member kind of thing. This way people will want good posts with feedback, it will encourage feedback for users, and it will be pretty fair.

    2. Number of Razer Products Owned
    I currently own many Razer products. However, someone with only a mouse mat can come get a Nabu before someone will every product. Have a verification system where they put in the serial number for their device and that will help with the previous point I made, it will give points to the Ranking System to be ranked higher amongst the "Hardcore Fans"

    3. Do what you feel is best.
    I really don't like waiting for a product to become available. You guys know how many products you sell. You should have A LOT more hardware peripherals, systems, and wearables made before releasing. I understand you don't want to release shit, but then take the time amongst the Razer Corporation to make the product usable for us casual and hardcore gamers, then we will say if the product is good or bad. Not 5,000 people at a time.

    I'm no CEO nor am I close at 21 years old, but these are my thoughts to what could make Insider Specials good. I could be wrong, but it be nice if a true fan got the Nabu before someone waiting until opening time.

    I had the email to put in my name for the wave, but my newborn daughter, born November 22, was throwing up and needed my attention more than the countdown to this wave. I lost out. I feel it isn't fair but that is life. I love Razer, I love this company, and as long as you keep up the awesome work and keep having amazing products, I will never buy anything other for my PC experience. Keep up the work.

    Edit: And to my point about someone who owns a lot of Razer products, my signature is all the Razer products I use. Some of them are free, such as the software, but I promise I paid in full for the others. And I will be getting an Orbweaver as soon as they make a Chroma one ;)
    tredec, Mapsle and rulob like this.
  10. sleekBeaverbyte112

    sleekBeaverbyte112 Active Member

    I don't necessarily agree with this as a strong factor simply because many people can't afford to buy all of Razer's products (as much as we may want to).
  11. rulob

    rulob New Member

    Ranking system can and would be exploited if implemented.
    5k units? Just do some contests for codes to be able to get them, randomize the chance and it will be fair.
  12. SnipeAHolic12

    SnipeAHolic12 Active Member

    I totally agree, I just said that in case of the ranking system. Lets say for a product that cost $150, such as my Ouroboros when I bought it, would accumulate to 10 points, where the mouse bungee, $20, would be 1 point. Something along those lines. It would just be for the system to make it possible for those gamers that do have the products, to be put in the league of "hardcore gamers" for the Insider Specials.
  13. JHTripleJ

    JHTripleJ Member

    I agree with you first point, but your second point I don't think it is fair for those who are hardcore fans, but cannot afford to purchase every single razer product. For example, I am a big fan of Razer and their products, but I only have the Deathadder and the Goliathus extended edition atm. I am trying to save up to get the new Blackwidow chroma and I would like to get a Razer Blade but sometimes you cant afford it and gotta think about other things that are more important in life. Like for me I am going to school right now and trying to help out my family with money issues right now.
  14. SnipeAHolic12

    SnipeAHolic12 Active Member

    How would it be exploited? I don't see how, I mean if it is based on positive feed back and products owned, I feel that would be pretty fair.

    Now that I think about it, if a "bot" system would be put into place for someone to like their own stuff, that would be an exploit, but I feel with Razer Insider needing a log in, they could put in a way to make sure it isn't a bot.

    Is there any other way?
  15. NitramVonagard

    NitramVonagard Active Member

    I think he meant that it should play a role in the decision, not be the only basis of said decision. And I agree with @SnipeAHolic12 - what better way to prove you're a hardcore fan than by owning multiple peripherals? I don't consider someone having only a mouse and a pad a hardcore fan.

    EDIT: @justinkgoh That wasn't aimed at you in particular, just wanted to clarify as some may take it as such given my post appeared after yours.
  16. SnipeAHolic12

    SnipeAHolic12 Active Member

    I agree, as I said before, the second point was only based off the first. I replied to a comment and put this, "I totally agree, I just said that in case of the ranking system. Lets say for a product that cost $150, such as my Ouroboros when I bought it, would accumulate to 10 points, where the mouse bungee, $20, would be 1 point. Something along those lines. It would just be for the system to make it possible for those gamers that do have the products, to be put in the league of "hardcore gamers" for the Insider Specials."

    I am a college student, I just had a baby, I understand what you mean about money, trust me.
  17. shionohri

    shionohri Member

    Considering that Insider is fairly young, in the future @SnipeAHolic12 's point about the ranking system makes it more exclusive to insiders. Of course, I would say to be lenient about it, as I've seen on other forums, having such system with a high bar of acceptability makes it so that only long-time members would benefit of it, whereas the less casual users will be weeded out, let alone the newbies.
  18. SnipeAHolic12

    SnipeAHolic12 Active Member

    Well if they a well rounded syst it would be ok, owl more than a mouse and mouse mat, have 10 good reviews, then you are in the top class. Then once there are XXXX amount of top class users, you add another rank or increase the requiems of the top class. And this continues.
  19. Mapsle

    Mapsle Well-Known Member

    This way you could work your way up by a combination of
    A) owning a lot of Razer products
    B) posting helpful advice in the forum

    Which means you have to invest time or money, seems fair

    Btw. goodnight guys/girls
  20. jesmc

    jesmc Member

    Also when it comes to the Nabu, it's a significant different product than everything else Razer puts out. I shouldn't have to be a hard-core gamer to have qualify for a social/fitness wearable.

    EDIT: Make that I shouldn't have to be a gamer at all to qualify for a non-gamer product.
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