Blackwidow chroma sometimes completely stops working for a second

Discussion in 'Razer Support' started by coolGraniteGray628, Jun 2, 2018.

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  1. coolGraniteGray628

    coolGraniteGray628 New Member

    Hello everyone,

    Last year I bought a Razer Blackwidow Chroma and recently I've had a problem while playing games. When walking, I'm holding down W on the keyboard. Sometimes while walking in overwatch I just stop for a second, and then proceed to walk further. This is really annoying in fast paced fps games. Does anyone know how to fix this?

    Thank you so much in advance.
  2. FiszPL

    FiszPL Well-Known Member VANGUARD

    Does the keyboard lights also turn off when the keyboard hangs?
  3. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    This usually is a hardware issue but try uninstalling Synapse and test then reinstall and test. Shoot me a PM if problems persist.
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