Dismiss Notice
Some Razer services have been impacted due to the unique circumstances COVID-19 has created. We apologize for any inconvenience and appreciate your understanding during this critical time.

Razer Online Store

Discussion in 'Razer Insider (Phillipines)' started by JPHimself, Nov 8, 2016.

Thread Status:
Not open for further replies.
  1. JPHimself

    JPHimself New Member

    Hi,
    I recently purchased a Razer Ripsaw online, i used a promo code to get a 25% discount. the code was used successfully but right after the payment confirmation it brought me to a page stating that my order is completed. But the problem is on this page the currency is now NZ not PHP. and if i convert the NZ value that is now in my order details, it's more expensive than the standard Ripsaw price on PHP. Anybody experienced this yet?
     
    JPHimself, Nov 8, 2016
    #1 Share
  2. kajira

    kajira Mother of Gaming

    This is definitely something you should speak to Razer Customer Support about to ensure that all is well with your order and that you are being charged correctly. When you contact them, please include the order number that would have been included on the order page, on your order status page and in the confirmation e-mail.

    Hopefully your order is still accurate and charging correctly, but at the very least this will give customer service a heads-up regarding the issue so that they can fix it on their website.

    Best of luck getting this sorted out!
     
    kajira, Nov 28, 2016
    #2 Share
Thread Status:
Not open for further replies.
Sign In with Razer ID >


Don't have a Razer ID yet?
Get Razer ID >