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razer synapse 3 It does not work anymore

Discussion in 'Razer Support' started by westsem, Nov 23, 2018.

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  1. westsem

    westsem New Member

    good morning to all, since two days the program does not work well, in the mixer section no longer detects applications to choose surround or stereo, even the equalizer no longer works, I have razer nari wireless,sorry for my english,i'm italian.
     
    westsem, Nov 23, 2018
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  2. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest Staff Member

    Hi there! Let us look into this. Have you tried to do a repair or reinstall of Synapse? If not yet, please do and let me know how it goes.
     
    Razer.RedPanda, Nov 23, 2018
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  3. westsem

    westsem New Member

    Hi, yes i tried but no result
     
    westsem, Nov 23, 2018
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  4. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest Staff Member

    Thanks for the update. Can you share a screenshot of your Synapse 3 window?
     
    Razer.RedPanda, Nov 23, 2018
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  5. westsem

    westsem New Member

    [​IMG]

    [​IMG]
     

    Attached Files:

    westsem, Nov 23, 2018
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  6. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest Staff Member

    Thanks for the screenshots. Please try to reinstall or update the Nari Headset drivers and see if it helps.
     
    Razer.RedPanda, Nov 24, 2018
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  7. Instafy

    Instafy New Member

    I have a problem that my synapse 3 latest version doesn't detect my Cynosa Chroma Pro. It's very annoying.
     
    Instafy, Nov 25, 2018
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  8. westsem

    westsem New Member

    already did but no result
     
    westsem, Nov 25, 2018
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  9. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest Staff Member

    Hello @Instafy and @westsem! I sent both of you PMs so please check it out.
     
    Razer.RedPanda, Nov 27, 2018
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