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Uninstalling Synapse 3.0 beta

Discussion in 'Razer Synapse 3 Beta' started by TheDarkFade, Jan 17, 2018.

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  1. TheDarkFade

    TheDarkFade New Member

    If you for some reason decide to uninstall the beta, do it through the control panel on windows, as if it isnt done properly, the devices that showed up in the new synapse wont show up in the old one.
     
    Grimmwor likes this.
  2. RazerThe_Fiend

    RazerThe_Fiend Well-Known Member Staff Member

    Hi @TheDarkFade ,

    We are aware of an issue where the uninstaller doesn't clean up properly and we're working on a fix.

    In the mean time, please use the following workaround.

    1. Run this file : "C:\ProgramData\Razer\Synapse3\Uninstall\RazerSynapse\RazerSynapseUninstall.exe" to force uninstallation.

    2. Remove this key from your registry : HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Razer\Synapse3
    Once you restart your PC after the above steps, your devices should show up in Synapse 2 again.

    Cheers!
     
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