Mice and Surfaces

Can I win? 

 2.4 GHz Razer Dongle Shows Connected, But Mouse Won't Connect (White Light Blinking)Hello Razer Support,I’m experiencing an issue with my Razer DeathAdder V3 Pro and its 2.4 GHz wireless dongle. The dongle appears to be connected properly (it shows up in Device Manager without any errors), but the mouse won't connect to it. The mouse is stuck blinking a white light and isn’t responding. Here is some additional context and the steps I’ve already taken to troubleshoot the issue: System Information: Windows: Freshly installed, clean system. Razer Synapse: Latest version installed. Dongle: New 2.4 GHz wireless dongle. Issue Details: The dongle is recognized by the com

Hi. Just like the title. My Basilisk V3 pro mouse takes like 10 seconds to wake up from sleep mode. If I move the mouse, it will light up but it will not move my cursor until 10-15 sec later. Here’re what I have tried and none of them worked.I updated both the mouse and the dongle to the latest version. I tried connect both the Basilisk V3 pro and the Deathstalker V2 Pro keyboard to the same dongle. Please help.

Hi,My Razer Naga X randomly started feeling sticky, when I hold the mouse the top of my fingers get sticky, I've tried cleaning the mouse with a microfiber cloth but sadly it didn't work. How to solve this? Whenever I use the mouse I feel the need to re-wash my hands, but it doens't help because when I use the mouse my fingers feel sticky again. It's uncomfortable to use the mouse now. I've bought it february 2024, it shouldn't feel this used should it? My old razer naga (molten!) didn’t get sticky until  years after it and I just replaced it in feb 2024. 

Ich habe mir die docking station pro für meine Basilisk v3 pro gekauft, jedoch lässt sich die Farbe der Maus nicht änder und zeigt nur die Spektrum Farben an, ich habe bereits die win11 Einstellungen so angepasst dass Razer die Kontrolle der Farben übernimmt, aber die Farbe lässt sich einfach nicht ändern

Is there any information on when the ZZZ collaboration is going to be back in stock? there was a post on razers instagram about it a couple days ago but I’ve seen no new information since.

Greetings!I've find my old as mammoth

Hello everyone, I’m a proud owner of several razor mice ranging from the deathadder lineup, to the naga hyperspeed, trinity and pro. As a DOOM Eternal player (if you know, you know), I have been obsessed with looking for the best setup when it comes to programmable buttons, and in that sense Razer’s products have always been a must have.In particular, I have come to the conclusion that the 7 buttons circular grid that comes with the naga trinity is absolutely goated. The buttons are large enough, easy to reach and they don’t hurt my thumb as much as the naga pro 6-buttons plate even when I’m frantically sliding my finger across the grid. In fact, they don’t hurt at all.I learned recently (correct me if I’m wrong) that the naga trinity won’t be produced anymore. If that’s the case, do we know if future mice will come equipped with this wonderful 7-button grid? Seriously Razer, don’t let this keypad fall into oblivion, please. It’s top gear.

I’m looking for a mouse with 12 side buttons like a keypad, and three large click buttons on top, like the Logitech G600 has, but without buying anything from Logitech. Most of the Razer ones I’ve seen only has 2 large ones on top like a traditional mouse, and I really like that third button for my ring finger. The Naga Trinity has that little spot on the side, but I don’t know if that’s a button or not.  

Are there any plans to release a left handed version of the Pro Click V2 Vertical? I’d buy it immediately. Currently using a Logitech lift left handed.

I'm a long-time Basilisk user with large hands who loves the shape and thumb rest, but the V3 Pro is way too heavy for competitive FPS. I’d love to see a Basilisk V4 Pro that keeps the ergonomic design but uses the new tech from the DeathAdder V4 Pro—like the 45K sensor, Gen-4 optical switches, and lighter build. Strip the RGB, drop the weight under 80g, and it could be a serious esports contender.

I have a Deathadder Essential muse. When I Connect it the cursor goes to the top left corner of the screen and doesn’t move. But the right and left click are working.I have updated the Synapse Software, updated drivers for mouse but nothing works. Need help to restore my mouse to working condition.

The mouse disconnects when I lift it from the surface which makes any game unplayable, and the wheel does not work correctly. It hasn't even been used for 8 months, I have seen several similar issues without a specific solution, does anyone know what can be done?

I had this mouse for almost 4 years now and i love it! It's minimalist design and almost no weight makes it perfect for gaming sessions.

We we on vacation and i brought my mouse with me i don’t have a case so i stored it in a bag. It was fine when we got there but when we got back home my scroll wheel started to malfunction im wondering what is causing the issue (everything else with my mouse is fine btw.)

Hi,I have just bought Viper V3 Pro with Hyperpolling.I have set it up to work at 8Khz, but when testing on sites (razer tool does not work), I can only achieve near 4Khz. I have done the firmware update, Win11 is up to date, USB port is the ones directly from motherboard… I don’t know what else to check to make it work at 8Khz… any help is welcomed. Thanks,PS: Is smart polling rate switcher working? I dont have it enabled, but I would like to know.

As per title Hypershift doesn’t work on my Deathadder Pro wireless mouse. Works fine in Synapse 3. Anyone else having this issue? I reported it 6 months ago the tech support but the issue hasn’t been addressed.

Hello someone can do legitcheck?? ThanksCześć  jest ktos w stanie zrobić legitchecka na myszke? Z góry dzieki 

Unlike the previous DPI button, this button only works if you hold it down for at least one second, which is inconvenient. When I was using the Cobra, this button enabled push-to-talk, but with the Cobra Hyperspeed, I have to hold it down for at least one second. Is there a solution?

Hi, my Razer Viper’s scrollwhell is skipping so i want to replace the encoder, can someone please tell me the encoder height? The model number is  RZ01-0255 thnx

Hello, I’ve lost my Viper ultimate’s usb dongle and don’t really want to go wired. I know razercare store sells replacements but was wondering if anyone knows when they usually stock them? Thank you!

Hello everyone, if you guys have cs2 no recoil macro for synapse 4 can you please share it? I tried to create a macro by recording the mouse movements from (https://github.com/McDaived/NoRecoil-CS2) but I couldnt do a good job. If you can, please share it :) my mouse sensivity is 1.44 at dpi 800.

Video error

Hello,Since yesterday, my Razer Viper Ultimate dongle keeps constantly connecting and disconnecting, and I can no longer use my mouse wirelessly. My question is whether there is a place where I can purchase a new dongle, because I saw that Razer has released a program that allows you to pair the new dongle with the mouse. I see that there are no longer any available in the official store, and I don’t know where to look.

Yeah, mouse is dead wireless, works fine when plugged in.says I’m charging but the battery percentage doesn’t budgeHere’s what I tried,check for synapse 4 updates (there wasn’t any) checked for mouse firmware update (nothing here too) reinstalled synapse charged it with another computer that literally had nothing installed to crash with anythingis this a battery problem? or a circuit problem?