I just bought firefly mousepad, conected it, and almost everything is great, except that it doesnt show up in chroma studio so i can't "place it" and can't add any advaced effects because of that. quick effects work perfectly but not advanced. even the visualizer works great.
Bought the hyperflux bundle about four months ago and last week it started to drop connection about 1 to 5 times per hour and lasts for 1 to 5 seconds. Directly plugged into the PC. Have the latest drivers and everything. Placed with nothing else but the monitor. This is very annoying and it ruined quite a few games. None of the advices from technical support have been helpful. Please advice what I should do next. I need a solid solution instead of "contact us again the next time you have a lost connection".
Ok guys, wtf did you do to the kraken?! I had the last model and it has been great, but this new THX model is complete and utter trash. The audio sounds so muffled and garbled and quiet, even at max volume. This garbage headset is going back to the store TOMORROW unless someone can tell me what super-secret setting I'm missing that brings back the good quality of the old headsets.
I've got a Razer Tartarus Chroma and a Razer BlackWidow Ultimate keyboard that both stopped being detected by Razer Synapse 2. I've tried uninstalling/reinstalling Razer Synapse 2, uninstalling, reinstalling and updating the device drivers, and made sure I didn't have any Windows updates available. Using Windows 10 home, and Windows appears to be able to identify the devices without issue. Here's a screenshot of my device manager and Synapse about page. Any other suggestions?
So lately people that I have been playing with have been reporting that my microphone is making my voice sound robotic randomly. It isn't constant, it just happens at random times. This only occurs in wireless mode, not in wired mode. I still occasionally get the problem where the audio will start to get "spotty", and will start to lose bits of sound, again, only in wireless mode. My dongle is pretty much right next to my headset (plugged into a port on my keyboard), so I don't see connection as an issue. I believe I made a thread awhile ago about having similar issues with the microphone and it being spotty, but it is a bit different now. I do believe I am out of the year warranty period, but not sure how much, I can't find the purchase on my online bank statement, and I purged my e-mail recently. Is there any solutions to this without going through warranty/buying a new headset? I've already been looking at just getting a Man o' War, but I have seen that it has a lot of durability pr
Hi I have a Razer TE and when I play games turning left with the right thumbstick is significantly slower than turning right. I have the updated software and tested it on Apex, Cod, Borderlands, Destiny and evry game I have played. How do I solve this? Does anyone know? Many Thanks
I've had my razer phone for nearly 6 months and recently it has started to heat up to the point of it nearly butnburme if I touch the metal. It gets up to these temperatures after about 20-30 mins of just browsing or watching YouTube, I have a feeling that there is something wrong with the cooling in my phone. (I've never dropped it)
Hi I'm French so I apologize if my English is not perfect. My problem is simple, I can't hear any sound with the THX on. I did some research on the forum and I found other topic that had similar problems to mine but without the answer directly written on the topic. Like this one, for example. /razer-kraken-tournament-edition-thx-surround-dont-work.50796/ As you can see on my picture the sound is well displayed in green, and even if I put all the volumes of the PC or headphones at max level I can't hear anything. The only way the sound works is in stereo when I select Razer Kraken TE - Chat on Default Device I don't know if I'm doing anything wrong, but I can't get surround sound. It's very annoying because in FPS like Battlefield or Overwatch, I don't hear the noise coming from behind me.
Hi, As mentioned in title, button 8 & 9 is not working for a while now. Was hoping some software update later it'll be fixed but nope, still dead after almost a year. Been reading in your forum others complaining about this but there's no solution and that person was sent a PM instead. /synapse-2-21-20-606-have-a-big-bug-orochi.40090/#post-453058 This is something software for sure as I've seen many people complaining it with a simple Google search. And with USB cable attached, those 2 buttons worked without issue. Please let me know how to fix this.
Hi all, Been a long time customer. Currently own a chroma keyboard, a taipan mouse, and a set of Kraken headphones. I bought another set of Kraken's today (as i left my other ones at a buddies house) and upon install, the only feature I cared about seems to be missing: a mic monitor. Please confirm this was removed and I will return the headset immediately.
I've got a Naga 2014, yes a little old perhaps... Anyway, it's been working fine but I went to make some new macro's the other day and saw that the device was not detected. I saw that there's a Synapse 3 but that does not appear to support the older mouse so to the support forums for me then... does anyone know of a fix for this, I saw there's a few posts but not actualy solution. Thanks
I own a Razer Kraken 7.1 V2 headset. While playing Overwatch my pc will shut off and in Event Viewer it will show an error saying "The device HID-compliant headset (location (unknown)) is offline due to a user-mode driver crash. Windows will attempt to restart the device 5 more times. Please contact the device manufacturer for more information about this problem.." In system sounds the headset said "driver error" so I disabled the headset and uninstalled razer synapse and reinstalled both razer synapse and the headset itself. After doing this the driver error message is not showing anymore but my pc is still crashing due to HID compliant headset. This only happens while playing Overwatch. Specs CPU: i7-7700 Ram: 16GB gskill MOBO: MSI H270-A Pro GPU: Evga Geforce 1080 POSU: CX 750M
I recently bought Razer Kraken 2019 and wanted to try 7.1 surround sound thing but then when it was installed I wanted to change the volume a bit and realised that the sound was gone (and audio error poped up when I tried to listen to something in Chrome) and even my mic stopped working. Does anybody knows what the problem could be and how to fix it?
Hello guys i bought yesterday my Razer Ornata Chroma and i have a little problem. The Shift Key is a bit hard, the other keys are just normal with a *click*. If i play a game and i'm sprinting, i randomly stop, i must press the shift key harder than any other keys. Is this normal or is my keyboard broken?
I have my v2 plugged into the back of my pc double usb 3.0 am a Digital imaging student so i have all my projects on the usb. I plug the usb into the passthrough and the usb never shows up upon clicking the bottom right arrow there is a ton of flickering that shows the usb icon for miliseconds. Is there any driver im supposed to get since it works on my brothers k70. *its this https://www.lexar.com/portfolio_page/jumpdrive-s75-usb-3-1-flash-drive/#specifications
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