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Razer Support

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38994 Threads

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homequickHalay200
posted in Razer Support

recording game chat ripsaw

So I have the razer ripsaw, Xbox one, and the Astro a10's and I go the gameplay video and audio to work but I cant get game chat to record for some reason, so I was wondering if I was doing something wrong if it was because I have the A 10's that it wont record game chat audio

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2 years ago
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CuppaLadyGrey
posted in Razer Support

7.1 Surround Sound activation code not working

Hi! I've seen a few of these threads but they seem to be locked out for comments. I have a Kraken X, registered the product, tried the code. No luck - says it's invalid. No issues with the box, not previously opened, I personally scratched off the code's covering. Any fix for this?

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2 years ago
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bizRedVioletx801
posted in Razer Support

razer Wolverine ultimate

last year in August I bought this controller and now I find myself with a lever, the right one, which remains off axis. Is it possible for a controller that costs that much to break after a year? I play a lot of FPS and the controllers wear a lot, well I have the solution! Remove L3 and R3 from these pads and put them on 2 frets, because throwing money away like this is not fair. What do you think about it? Hello to all

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2 years ago
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buzzButtonBluevision386
posted in Razer Support

Synapses not see my games

Hey, in synapses, I can't see my games and I can't add them manually, which means that I can't adjust the sound of individual games Nari ultimate

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2 years ago
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OctopusBro21
posted in Razer Support

Razer Mamba 16000dpi 2015

Hey all I am facing a very annoying issue at the moment. I just bought a Razer Mamba with the dock. So you can use the mouse on a wired connection and wireless. On a wired connection the pointer moves and it lights up beautifully. On a wireless connection the pointer moves but no lights. When I dock it for charging the light come on it just as soon as I undock it. I checked the drivers and they are up to date (6.2.9200.16385) Got Synapse 2.0 installed and it knows the mouse and dock is there. Ive uninstalled and reinstalled several times but no luck. If someone has any info on fixing this I would really appreciate it. Thank you Jordan Jenkins

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2 years ago
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MoriDragonsFang
posted in Razer Support

Black Widow V3 and Naga Pro bluetooth issues

So, I just purchased a Black Widow v3 pro and have already had the Naga pro. First both work great individually. Right now, though I have to have either the keyboard or the mouse plugged in via usb for them both to function properly at the same time. When I use the Bluetooth connection on both at the same time the mouse barely responds and acts sluggish. I can't seem to figure it out and would gladly take some help or a pointer in the proper direction to get it sorted out. Thanks in advance for you time!

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Razer.Speedcr0ss
2 years ago
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techcampJade938
posted in Razer Support

Cynosa Chroma Not showing up

I recently bought a Cynosa Chroma off of amazon and it is not showing up at all in the studio or the program itself, I have tried various different methods (reinstalling, moving to a different port, etc) but to no avail. I remember when I bought my first one it worked perfectly and I was able to flawlessly change it to my liking in the Studio, and now it isnt working at all.

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2 years ago
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storySlateGrayfast339
posted in Razer Support

Nari ultimate - mic button turning off my headset

Hello Everyone, 2 days back i have bought my nari ultimate from amazon uk store sold by razer. my headset is working fine but when i press mic physical button, my headset turns off. Why is this happening. second issue, sometimes it wont turn on. if i press and hold the power button, it turns on, i can see light. but as i release the power button, it turns off. Now, if i dont touch any button for 1 hour, it works fine again. Any suggestion? is this issue or what? can i claim warranty? and where?

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2 years ago
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Tetraelemental
posted in Razer Support

First Gen Razer Core Compatibility with new Razer laptops

Hello, I bought the original first gen razer core many years ago along with a first gen Razer Blade Stealth. I've been wanting to replace the stealth for the newer Razer Book. Can someone help me verify if the Core will be compatible with the Book? Thanks!

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Razer.Speedcr0ss
2 years ago
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Macumba93
posted in Razer Support

[Kraken X] Can't select my headset for 7.1

Hello everyone. I've just bought a Razor Kraken X. Right now I've activated the code for the 7.1 audio but the program dont allow me to select the headphones. I can hear normally everything but I cant enable the 7.1 As you can see on the image below, the option is grayed out. What can I do? My Laptop is an Acer Aspire 5. Thanks to you all.

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2 years ago
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NotoriOzBigG
posted in Razer Support

in Razor support no one can hear you scream?!!!

Help /integrated-camera-not-detected-on-razor-blade-15-windows-11.80655/

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2 years ago
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galicia76
posted in Razer Support

razer huntsman v2 analog

no me funciona mando de xbox si esta conectado ese teclado

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Razer.Speedcr0ss
2 years ago
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kingthatguy7799
posted in Razer Support

Does the pro type come with a usb like the mice do?

I want to get the pro type but I want to know it it has a wireless usb that I can plug into my computer. I got a wireless mouse a while ago and it came with a small usb that I just had to plug into my pc instead of using blue tooth so I was wondering if this also had one.

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2 years ago
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HenryBotX
posted in Razer Support

Razer Cortex Mobile: 'Instant Games' is in German

Hi, for I don't know what reason, my Cortex Games (Mobile) is in German. Not the main app itself, but the section 'Instant Games'. Is it only limited to German language? I don't remember setting up the locale (if there is), I'm not even near Europe, and it should be set to US English if anything. I just want to know if there's something I need to know about that. I also searched the forums, but haven't encountered anything talking about the language. Thank you. Homepage: Loading Screen: Instant Games:

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Razer.Speedcr0ss
2 years ago
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caimanJB
posted in Razer Support

CPU temps 100c

Hi hello my CPU its running now at 100c most the time in games like deathloop, age of empire 4 or battlefield 2024 . I do have the warranty and I want to now if I have to contact razer or if I can repasted the CPU and the GPU without losing the warranty Its this my be something more serious than just repasted the CPU ?

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Sye_The-Vie
Vanguard
2 years ago
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JWupp
posted in Razer Support

Update n Profile issues

Ive had my Tartarus now for years I love it, its a big part of my gaming. Happy its still functions perfectly. This attempt at help isnt about my Tartarus thankfully. Issue 1. Everyday my pc has notification that theres an update available for Razer Synapse, click here to update it says...i click on notification as instructed...nothing happens..same notification everyday..clear it, click on it, its back everyday. Im currently running version 2.21 Issue 2. I delete profiles for games i no longer play or dont need and everyday they're back...delete them again, back the next day. About a year ago maybe i sent email to Razer support about these issues, I forgot the response I got but basically their solutions to my issues didnt work, I gave up back then since the actual product my Tartarus is still going strong and the issues are just annoyances. Figured it couldnt hurt coming here for possible solutions, so here i am. Anyone know how to permanently delete profiles? Is my version 2.21 cu

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2 years ago
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tagsay
posted in Razer Support

Kingmax Zeus Dragon RGB

Chroma Connect does not see my RAM because I have no software. But there is no software on the official Kingmax website. RAM supports Chroma Connect. How do I connect the RAM to the Chroma Connect?

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2 years ago
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MediumPurplehomebest878
posted in Razer Support

Nari ultimate cant connect

Hey so I just picked up the razer nari for my Xbox but when I try to pair it I hold the power button on the headset but the light doesn't flash to pair Any solutions?

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2 years ago
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AvieRBlade17
posted in Razer Support

Black Screen RZB 17 2021

Good Evening, It seems like there is an issue with the GeForce 496.76 drivers. After install, the screen went black and never came back although each time the razer logo and loading circle appeared normally. Solution: Reverted back to previous drivers via another screen et voila. Link to the older drivers for GeForce : HERE Sincerely Yours Avie Razer Blade 17 2021 first part of the year.

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Razer.Speedcr0ss
2 years ago
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insiderChartreusefast422
posted in Razer Support

Huntsman elite

I bought huntsman elite, and now wrist rest is shedding. As on the product page it was mentioned it was leather, but good leather does not do that. Razer please send me new wrist wrest. Most expensive keyboard should not have issues like that after mild use.

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Razer.Speedcr0ss
2 years ago
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willy3959
posted in Razer Support

Thx gone?

i pulled out my razer kraken once and it stopped working so i uninstalled the kraken and thx audio driver and restarted my computer. and the kraken driver got reinstalled but i cant find the thx driver. please help.

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2 years ago
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FloralWhiteplacerush713
posted in Razer Support

Razer Kishi

I'm wondering if the Razer Kishi supports the Moto G Power 2020, I have been looking for a while, and have found do definite answer.

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2 years ago
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CyraxoteInsider Mini
posted in Razer Support

Want to run as little Razer software as possible

I have an Ornata V2. I'm not a gamer (95% of the time). I got the keyboard for general use because I liked the feel and I liked the backlight. All I want to do is specify the color of the backlight and that's it. But I have 5 different Razer services or apps running all the time, and Synapse often starts eating up the CPU. Surely I don't need all 5 to control the color of the backlight. They are: GameManagerService* Razer Central* Razer Central Service Razer Synapse Service Razer Synapse Service Process *I've tried to stop these processes, but they start themselves back up. The other three I can shut down, it seems It seems like I can let them all start, and then stop Razer Synapse Service, which seems to leave the backlight color where I left it, but surely there's a better way than to have to do this at every reboot. Thanks.

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2 years ago
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CaptinBanana
posted in Razer Support

Replace Razer Huntsman TKL switches but use they're LEDs?

Hi! I'm planning on modding my Razer Huntsman TKL but changing the switches to the Banana Split, but I also want to keep the LEDs of the Linear Optical-Switches and add them to the Banana Split. I'm not quite sure if this would work as the Banana Split on support non-SMD LEDs and I don't know if the LEDs of the Huntsman are SMD or not. If they do work with the Banana Splits then I'm Good but if they're SMD, are there any LEDs that are similar to the Razer Huntsman? (By similar I mean by they have the same range of RGB, the same lightning quality or even better)

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2 years ago
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bbertini
posted in Razer Support

Razer Blade I7 9750h + 2080 MQ died / not loading windows or repair

Hellow Fellow Razer`s, Was updating my games preparing for a thanks giving trip but sadly my razer blade booted by itself and now is getting stuck at loading windows or repair, even booting from an external windows usb install gives me the same issue, i can access the BIOS but nothing beyond there boots. (Images attached) I tried a full bios optimal configs reload, different ssd, cleaning ram but nothing works... My notebook is just 1,5 years old i was was just using it for occasional travels ... Any help is appreciated!

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2 years ago

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