Razer Support

I’m planning to order a new Razer Blade 16. I want to pay out of my company account. My accountant says that the invoice has to have company name and VAT number to be valid. As it is intra-community supply of goods the VAT rate should be 0%. How do I make sure I get the correct data on invoice?

Hey everyone,I’ve been experiencing an issue where my system sometimes freezes, and I have to force a restart by holding down the power button.Also, occasionally when I boot up, I get a black screen—though I can hear the Windows startup sound and see the camera trying to perform face unlock—but there's no image on the display.My system: Razer Blade 16 (2025 model, RTX 5090) running Windows 11.Thanks!

In general laptop works fine, but there is a notable delay whenever I right click with the mouse or track pad before the options menu pops up (!half a second delay).  This feels very sluggish compared to an otherwise snappy experience adn yet i seem unable to find a solution for it so far.  Is this a driver or settings issue? Cheers

Hello,i lost my old phone number,i want to change it but still asking for otp to my old number. I still have the details of my account i hope it helps 1. Registered email: 2. Razer ID :3. First Name: y4. Last Name:5. Birthdate:6. Mobile phone number: old:New:Country: 

When i was playing squad suddenly my left earphone went off. I cant seem to resolve the issue. 

simplemente no se escucha muy fuerte, el volumen al 100% y se siente como si estuviera en 50% o quizas menos. instale el 7.1 y no noto mucha diferencia, se escucha muy bajo, alguna solucion?

How to change authenticator.我的I lost my authenticator phone and I have the code but I don’t know how to use it

my Blackshark V2 pro 2023 wireless have only +- 5db while some got +-12db

Dear Razer Support,My Razer Seiren X microphone, which I just opened to use for the first time, makes a constant loud hissing noise.I’ve tested it on different USB ports, computers, and recording software, but the issue persists, unless I push its mute button.I purchased the Mic less than 2 years ago, and I understand that the standard warranty period may have passed; however, I’d like to kindly ask if there is any possibility of support or replacement in this case, as the product was unused and kept safely in its original packaging until now. I’ve always appreciated Razer’s quality and would be grateful for any assistance you can provide.Thank you for your time and consideration.Best regards

i bought a new Razer headdset and im having a problem finding the activation code that I need to surround volume 7.1 and when I entered the serial number and all other infos it says error even tho its a new set  im the first user and till now didnt find that code please helpppp or email me how to activate my new headset  Arifmouhamed23@gmail.com

How do I get a repair / replacement for the side clips on the headband of my Kraken V3 Pro? I’ve had them for about a year and a half and all of the sudden the one side piece cracked and started falling apart. 

I forgot the user name so I need to change it and I can't to do this 

Please and please I need your help .I scratch off 4 digits pin off my Razer card

Hi,  I have purchased the razor Blackshark V2 USB Headphones a couple weeks ago, but since the installation I am getting a certain sound drop issue when after a few seconds the sound completely goes off and then comes back on after a few seconds. → I have tried updating the drivers for headphones and my pc but all the drivers are up to date.→ I have also tried changing the USB port from USB 3.0 to USB 2.0 but still experiencing the same issue. Kindly guide me in resolving the issue as I am unable to figure out the exact issue causing this sound drop.

Hi,  I bought the razer ornata v3 from bestbuy during black friday 2023. The warranty should still be valid i think but when i type the s/n thats on the back it doesnt get detetcted and gives error ‘We were unable to locate your serial number in the system. Please check that you have entered the correct serial number.’ The key caps broke off for 2 keys ‘Tab and F7’ idk if i can purchase them from anywhere let me know if I can that would be great I live in Ontario, Canada. Also would appreciate help on the warranty error Moreover, I also had a trial of the THX spatial but i never activazted it. I tried today and it says the trial has ended. Is there any way I could request a new trial as I did not get to use it and was excited to try it out for gaming (Valorant) and music/movies? Let me know if the software is good too Thanks for the help!

Hello everyone !My razer Barracuda X just unpaired with my PC and it doesn’t appeared in my peripherals list.It works when wiring.All videos talk about pressing mute + on/off button to reinitialise it but it doesn’t work on Barracuda X…Do you have an idea pls ?

PC is a WIN 11 all uptodate on updates and the Headset is also uptodate on the firmware.Basically wish to enable surround sound in  the 7.1 Surround Sound App.The toggle  button to do this is greyed out and the [select a device] dropdown is showing an orange warning triangle saying that the 7.1 surround sound has to be set as the default playback device.Checking in the windows settings there is no option for surround 7.1.Looking through the mysupport  there is  a solution  https://mysupport.razer.com/app/answers/detail/a_id/5899/kw/7.1 found here.BUT here comes the rub, the solution  in step 8 and 9 says search for Razer  and select install legacy driver.Great except for the fact that option of Razer is no  longer there. It goes Realtek then Thrustmaster. No Razer.So effectiv

I tried everything but the mouse wont show up in the synapse 4 for mac. please help

I have three keys that are remining backlit.  I dont need/want them lit.  Im not working in the dark.  Any suggestions to turn off the lighting? Thanks

Integrated graphics still work, but the RTX 3070 not working, is not recognized in task manager, and shows “Windows has stopped this device because it has reported problems. (Code 43)” in device manager properties. I have never had this problem before and it happened immediately after updating from windows 10 to windows 11.

I have a razer blade 14 9-5900HX, RTX3070. I’ve got an error message (Code 43) on my gpu display adpater. I’ve done several thing trying to solve this issue:Update gpu driver Restore to old gpu-driver Fresh install of windowsDid not solve issue.However I tried to flash install a Vbios with no success:  ERROR: Mismatch at offset 0x00000000 - Expected value: 0x4E - Read back: 0xFFDoes anyone have any tips or knowledge about this issue?

I want to change the phone number registered in Razer ID, but I recently changed it to a different number than the phone number registered. I can't unregister my phone number, and I can't leave my account. Please help. It's written using a translator in Korean, so it can be weird. I'm sorry.

i have registered this activation code before but i my laptop was restarted due to LCD problems and it deleted all of my file. Can i have another activation code for my razer v3 x?

My controller connects to my Series X both with the dongle and the usb cable, but doesnt work. It works on my old Xbox One X and on the pc. Ive updated both dongle and controller using the pc. Controller is connected but the Xbox doesnt recognize it.