Razer Support

I turned off the light of my Razer DeathAdder Essential mouse, how can I turn it back on?

My Razer Ornata V2 was working fine until one day Synapse decides to now show it up on the app, and now I cannot change the lightning. I already tried uninstalling the drivers and repairing Synapse.

I love Razer products, I have a Blackwidow Elite keyboard, a Razer Naga, and a few months ago I bought the Razer Barracuda, which is being a huge headache, I'll give you some examples: I'm playing and it turns off by itself I'm charging the headset, and it turns off by itself and even if I press the power button it DOESN'T turn on Synapse asked for a firmware update and the Razer has NEVER been the same I beg you for the love of God Razer team, your products are good and of quality, the price is above average, and it was with this thought that I bought the headset, besides liking the brand I think they are quality products, so PLEASE don't ignore me and help

today i buy black shark v2 x and i can hear my voice from headset speakers look like mic always open when i disable mic from headset button its fix i should refund headset?

hi there, I own a Razer Blade 15 with the model number RZ09-0369GA2, and I need to replace the battery.The current battery in my laptop is labeled with model number RC30-0328.Could you please confirm if this battery model (RC30-0328) is the correct and compatible battery for my laptop model (RZ09-0369)?If not, could you kindly advise which battery model I should use as a replacement? Thank you for your assistance.

I got the Llama promo but after creating an account, there is nowhere to enter my promo code I added the requisite fortnite mat to my basket, no dice.

Hello, does the 2024 Blade 14 have passthrough charging via USB-C once the battery is charged to its designated limit? Or will the battery be used shortly and the charger start charging again in a vicious circle like the 2022 g14.

Hello. From Argentina I can't buy the TXS SPATIAL AUDIO activation code independently, what should I do? Thank you in advance.

Hello, I’ve recently bought a Razer Viper Mini and I’m trying to edit the colours through Synapse 3 but the mouse is nowhere in the “Devices” list. I thought it might have to do with the drivers so I tried looking for the drivers here and all I’ve found was this “Viper Mini Mouse Firmware Updater”. The problem? Even though the mouse is connected and works just fine, the updater will keep saying "Connect the device to your PC". I’m going crazy with this, I just want to edit my colours… Any assistance would be appreciated, thank you for your time reading.

Hello, my razer viper ultimate has starting to have connectivity issues to connect with the docl, and when it connects, says thats charging but the battery is dying, and when I charge it with the cable, charges pretty well bit the battery doesn't last longer than 5 hours, how can i solve this?

I'm trying to register my new product, but it says it's already registered! Serial number: (Removed SN) I am ready to provide documents confirming the purchase

I recently purchased this laptop, It was overheating so I took it in to get new paste because I was getting very poor performance and a few of my cpu cores were consistantly hitting 100 and the rest 80-90. After the paste im still having this problem, even when I boot up a game it starts overheating in the menu screen. Ive been scavenging the internet and cant find a solution to the problem. If anyone has any reccomendations or Ideas please let me know. I have recently seen that the heatsink can be the problem. Anything helps thank you.

i lost my mobile phone and i cant change my mobile number..pls help me..

Hello everyone I've a little issu with my Razer Blade 17 2022. The screen is 1/4 see-through grey after an update. So I reset all the system but with no result. Any idea off why? Thanks for your help 🙂 Have a nice day.

Hello, I purchased a computer on the 19th of august 2024. I need an invoice, but the link i received is sending me on the base website...not on the invoice. My order is not registered on my Razer ID because it was ordered before it was created. There is no possibility to link my ID to my previous order…?! I have my order number I can give if ever I can get the needed support. My request is quite urgent… Thank you in advance

Hello, I have a Razer Arctosa keyboard which I recently bought (used). I have installed Razer Synapse 2 on my Windows 10 PC. Everything seems to be working except for switching profiles by pressing the shortcut key sequence (Razer Logo button + F1, Razer Logo button + F2, Razer Logo button + F3, etc.) Programs act as if I pressed just the Function key alone, e.g. (Razer Logo button + F1 launches help files). I can switch profiles by right-clicking the Synapse icon in the System Tray, selecting Razer Arctosa, then selecting the desired profile. I found another thread where the original poster had the same problem after updating to Windows 10. See https://insider.razer.com/razer-support-45/lycosa-profile-key-stopped-working-when-system-upgraded-to-windows-10-32799?tid=32799&fid=45 It seems to be a bug with Razer Synapse 2 running on Windows 10 with it seems at least Razer Arctosa and Lycosa keyboards. Does anyone know a fix for this problem, or am I forced to use the menu selection? Rega

Hi my blackshark v2x product is already registered by someone else. What should i do.

Hi guys.I’m new here & looking to purchase some Razer Kiyo .Anybody have some experience with Ryzer on Linux ?I'm specifically curious to learn whether or not that Kiyo (& other products) has firmware supported via LVFS (or any Linux native means) ? many thanks, L.

Does anyone know if the Razer Wolverine V3 Pro will work on an xbox one as opposed to the X|S models? Planning to buy this controller but haven't upgraded to the new consoles yet

Does the Tournament edition have the interchangeable analog Stick Caps Like the pro Variant and are the included in Delivery or is it a pro Controller Feature ?

i just had to recently rebuy a new one of these mice after years of not gaming and i remember these button working in games still have the set up for them but after buying this new one i tried to program the left tilt and right tilt buttons to no avail. so i uninstalled and reinstalled a couple of times no luck. then i tried to see if the button even worked as its normal original set up and still did nothing outside of games or in. I've heard there is a setting to turn off the scroll wheel in a sense but couldn't find anything in synapse 2 to see if it was turned off.. really hoping to hear back soon before i end up just sending this back in. thank you :)

I’m sure there is a knowledgeable Razor user that can explain how to use the scroll wheel sideways buttons (left/Right) and bind them in some fashion to a weapon. These two actions do not show an associated mouse button in the games keyboard options , MOUSE 1_5 show as actions but the side scrolly clicks dont display these clicks?? Any help appreciated..(I’ll pay for expert binds and usercfgs, couch cough) Scooby

Razer Synapse wouldn’t open, and my mouse is stuttering a lot. So I tried to do a clean install for synapse and i deleted every trace of it, but now whenever i run the installer nothing happens, it opens up the cmd thing, no ui pops up, and it closes and nothing happens

hello i purchase my razer black shark v2 X for the first time and i indicates that is already registed can you help

Could you please tell me where can i buy a replacement base for this chair model Razer Enki X? Thank you in advance.