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Razer Synapse

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1955 Threads
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oneorbit119Insider Mini
asked in Razer Synapse 3
Keyboard profiles on work & personal PC

I have a personal PC & a work laptop. My company locks down the laptop & won’t allow me to install the Razer Synapse software on it. But I like the feel of my Razer keyboard & want to use it on both machines. If I use 1 profile to connect the keyboard to my personal PC w/ Synapse running on it to customize RGB, keys, etc. will any of the bells & whistles work when I use a 2nd profile to connect the keyboard to my work laptop that doesn’t run Synapse?

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O
9 months ago
ventureOchreTIGERSEYE941
ventureOchreTIGERSEYE941Insider Mini
asked in Razer Synapse 3
Razer Kraken TE mic stop working

Hello! Used it for several years without problems. Suddenly one day, right during a conversation, the microphone stopped working.1. On another computer with these headphones, the microphone works fine. Other microphones work fine on my computer2. I reset the settings and did everything according to the instructions again3. Deleted several times, reinstalled the program4. Uninstalled the drivers several times and installed them5. I deleted all information about connecting these headphones and their drivers from the computer in order to connect them like the first time without automatic driver installationMy mistake was not making a system restore point before installing the latest update of Synapse 3.Now I see only the only way out - reinstalling Windows. But a lot of important programs removed due to reinstallation are not worth the Razer's functionality. I'm paying for a device that should work without problems, and not try to force me to take drastic measures.In fact, my best option

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ventureOchreTIGERSEYE941
9 months ago
Bambucho-
Bambucho-Insider Mini
asked in Razer Synapse 3
Synapse 3 can't find my Razer Viper Mini

Synapse 3 can't find my Razer Viper Mini:I have windows 11I installed Synapse 3Razer Viper mini should be supported by it, I tried uninstalling drivers, reinstalling windows, reinstalling synapse, nothing helps.At the same time, my huntsman v2 keyboard is detected without problems.I don't know what to do, can you help me?

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Bambucho-
9 months ago
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sad_potatopieInsider Mini
asked in Razer Synapse 3
Connected mouse wont show up on synapse

I use a razer deathadder v2 x hyperspeed. I recently lost the dongle so i use bluetooth mode. Synapse also wasn’t responding so i reinstalled it but now it wont show my mouse when i connect it. I use synapse mostly for changing the DPI which I cant do anymore since my mouse wont show up in synapse even if its connected. Was showing up fine before I reinstalled. 

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S
9 months ago
centralpolyYellowRose310
centralpolyYellowRose310Insider Mini
asked in Razer Synapse 3
razer synapse installer wont charge

when i download razer synapse and open it my razer synapse wont charge

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centralpolyYellowRose310
9 months ago
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TheKukitos
posted in Razer Synapse 3
Ryder Synapse 3 40 to 100% CPU usage WMI Provider Host

Hello guys, a few days ago I have been having a problem of high cpu usage sometimes up to 100% with the WMI provider host and reading in reedit I realized that several people had this problem and that it was caused by razer synapse 3 software when uninstalling it the problem went away and my cpu returned to normal, do you have a solution for this, my keyboard and mouse are Razer. thank you very much. Note: I have windows 11 Pro and i9 13900k RTX 4090 and Asus Z790 Hero.

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9 months ago
dekades
dekadesCommunity Cowboy
posted in Razer Synapse 3
Synapse 3 High CPU/WMI Provider Service

Thank you, everyone for reporting and bringing this to our attention. We understand and truly apologize for any inconvenience this has caused. We’re aware of the issue on Synapse 3 causing high/abnormal CPU usage due to WMI Provider Host service. We are looking into this and are actively working on a fix which will be available in a future Synapse update. We recommend checking for Synapse updates regularly. Thank you for your patience.  Should you need help with anything, you can always contact us through our Official Support sites. Our team is always happy to lend a hand.

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N
9 months ago
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ikarosflowInsider Mini
asked in Razer Synapse 3
Razer Synapse Version 20231116

Hi, does someone still have Razer Synapse Version 20231116 on his PC or in his backed up files? The current version does not work properly and the Razer Support does not want to give me the previous version 20231116. I am currently on the version 20231208. It would be a huge help! 

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I
9 months ago
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MrRadical0001Insider Mini
asked in Razer Synapse 3
Error 1285 when installing razer synapse3

I’ve been trying to update the synapse app for some time now and it just don’t work it says something went wrong and to close the installer so I decided to uninstall the app and reinstall it, now it says that there is an error and can’t install it due to error 1285, any help? 

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M
9 months ago
frontMistyRoseGARNET386
frontMistyRoseGARNET386Insider Mini
asked in Razer Chroma RGB
The backlight on the Razer Hanbo Aio disappeared

Noticed that my Razer Hanbo 360 has stopped rendering colours (aRGB pump cap). In Razer Synapse it is displayed, but in my computer it does not light up at all. How long ago it has been missing - I can't say. I noticed it only yesterday. All cables are connected. Maybe it's a software glitch at Razer. Please help anyone who has encountered this

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frontMistyRoseGARNET386
9 months ago
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KamauxxInsider
asked in Razer Synapse 3
Crazy Question..

I've been gaming pretty lightly lately so I haven't been overclocked in Synapse. I just hit the overclock toggle today for the first time since Razer removed the undervolting option and noticed the undervolting option has returned. I've been using ThrottleStop to undervolt since September.  My Synapse version is 20231208. Is this a new occurrence with this last update or am I just months late? 

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K
9 months ago
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KingKrazeyInsider Mini
asked in Razer Synapse 3
THX Button On Kraken Kitty Edition No Longer Works

Before the updates about a month+ or so back my headset was fine and THX would turn on and off by the button on the headset. Since contacting support and there’s been about 4+ updates since the button on my headset STILL no longer works and to top it all off I can’t even use this headset with THX on or even control the EQ without setting it as the default device when I have Elgato software controlling everything on my PC so everything has it’s own audio levels like VC, Browsers etc.   

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K
10 months ago
ilukeberry
ilukeberryInsider Mini
posted in Razer Synapse 3
Latest Synapse 20231129 doesn't recongize Kraken X Pro anymore.

Hi Latest release of Synapse 20231129 really messed up my Kraken V3 Pro. Before it worked without any problems. After this update it doesn’t show up in Synapse anymore if I don’t manual unplug & plug USB dongle.I’ve did the following so far:Reinstalled Synapse 3 20231129 Uninstalled Synapse 3 20231129, ran Razer Driver Clean up utility, Installed Synapse 3 20231129 Reinstall of Windows 11 Pro, updated to latest patches & driver, Installed Synapse 3 20231129Nothing helps. I have to manually unplug and plug USB dongle to get it recognized every time I boot computer.Something is wrong with 20231129 release. Razer please fix this!

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Dogge4
10 months ago
polyfunCeil228
polyfunCeil228Insider Mini
asked in Razer Synapse 3
Geräte werden in Synapse und Central nicht erkannt

Ich habe bemerkt, dass plötzlich meine Tastatur und Maus anders geleuchtet haben als ich es eingestellt hatte. Dann habe ich auf der Synapse App geguckt und habe beide Geräte nicht gefunden, daraufhin habe ich auf central geguckt und auch dort wurden sie nicht angezeigt ich habe bestimmt alles ausprobiert, was man in Videos und anderen Beiträgen finden konnte, aber nichts hat funktioniert ich habe bestimmt alle razer Apps 5-mal neu installiert und repariert und etliche Troubleshooting gemacht, aber nichts hat auch nur ansatzweise etwas geholfen deswegen frage ich, ob ihr vielleicht noch etwas wisst, was sich ausprobieren könnte?

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polyfunCeil228
10 months ago
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TheResoluteHawkInsider Mini
posted in Razer Synapse 3
The Razer Synapse Audio issues are not going to get fixed. They want you to buy the $20 software.

Title is all that is needed. It is way too easy to just roll back the software and completely stop the update to the new version. It’s been 4 days at the time of writing this post and they haven’t reached out to the community yet saying that they isolated the issue. A VAST MAJORITY OF THE COMMUNITY KNOWS WHAT THE PROBLEM IS. A company that can’t find the cause of such a simple problem, roll back software updates, or even admit that the issue is replicable after so many user reports just shouldn’t be in business. However, Razer seemingly have deliberately planned this out. Even by installing the older versions of Synapse, you cannot install audio devices anymore, even if you disable automatic updates.Synapse just will not allow you to get an audio device to show up unless you are on the latest version. You’ll get the basic device installed and it’ll play Stereo sound but the Spatial Audio output device is never going to show up unless you buy the $20 software.Razer has locked a previous

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PerScorilo
10 months ago
Rustsolocast717
Rustsolocast717Insider Mini
posted in Razer Synapse 3
Last update

The latest released software completely reset the settings and mouse profile binding. It says 0% battery and doesn’t want to go back to the old one. I read the forum and realized that this was a software problem. I'll leave this topic so that the developers can see exactly the number of problems. I am very surprised by this, I hope they will fix it faster than I will return the mouse from the Razer manufacturer before. It brings discomfort at the moment and it is unknown for how long.Viper Ultimate

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ilukeberry
10 months ago
Rustfrontville144
Rustfrontville144Insider Mini
asked in Razer Synapse 3
razer kraken x lite program

hey, i  have a razer kraken x lite i want to configure a headphones, like a mic and a volume. But the razer synapse dont detect this device. what could be the problem?

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Rustfrontville144
10 months ago
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ChillaxerInsider Mini
asked in Razer Synapse 3
Latest update broke device detection

Dear all, the latest update which i installed yesterday  broke the device detection for mouses. I can move my mouse but razer synapse do not load the mouse. No matter what i tried worked including repair, uninstalled/ fresh install. 

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C
10 months ago
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emmkxyInsider Mini
asked in Razer Synapse 3
Latest software update [Razer Synapse 3 - v.20231208] has broken my Razer Kiyo Pro Ultra

I had an update this morning for my Razer Synapse 3, after updating my Razer Kiyo Pro Ultra is no longer being detected by the software.. I’ve tried repairing the software/restarting and I've also tried using multiple different USB ports but still having the same issue. However I did notice that it works on some USB ports that are USB 2.0 but this does not work in my favour as you cannot access the 4K 30FPS setting using 2.0 it has to be connected via 3.0 Nothing has changed since last night except this software update, so I can’t quite figure out what’s gone wrong other than a dev issue.  Any advice will be appreciated. Thank you.

0
E
10 months ago
Rebta564
Rebta564Insider Mini
asked in Razer Chroma RGB
Why wooting does not have per key rgb from synapse API

For me using synapse 3 with my wooting 60he became a pure waste of performance since the chroma API does not support per key rgb on wooting keyboard, is there a way to get per key rgb with this keyboard anyway with chroma or do i just need to hope it get updated?

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Rebta564
10 months ago
Francik_Zelozko
Francik_ZelozkoInsider Mini
asked in Razer Synapse 3
Just bought Blaskshark v2 - tell me why should I not return it?

Hi,I’ve bought Blackshark V2 wired on Sunday and they have arrived today. Sound wise they are pretty good in stereo mode - but I have not bought them for this, I have other gear to listen to music.These are specifically for gaming, wired on purpose.Now, I have spent hours re-installing the drivers and rebooting my machine as 90% of the time the EQ and the enhancements like bass don’t work.Most of all, THX does not work at all.Support guys - please spare me your BS about it ‘being recognised internally’ that I’ve seen in your other posts. Windows recognises the headphones as regular stereo, so no, it will not be simulating any sound stage, besides trying to up-scale the 2 channel signal.Actually turning the spatial sound on, if it bothers to work, it sounds worse than without it.Tried Doom Eternal as it is supposed to support THX, it has no clue that there is THX-comatible device connected at all.From what I see it’s been 26+ days since the rollout of a update that broke it for the whol

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Francik_Zelozko
10 months ago
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kiselovmInsider Mini
asked in Razer Synapse 3
Key binding not working

After last synapse update, my Razer Naga Hex V2 key bindings stopped working, works only as regular number buttons… Will razer release new update to fix that?

1
E
10 months ago
God_Mode_IDDQD
God_Mode_IDDQDInsider Mini
posted in Razer Synapse 3
Naga V1 doesn't sync after update. Add this to the pyre of bugs.

Status:  Battery bar reads 0%, clearly has more than 0% charge.  Internal memory profiles are inaccessible.  Synapse errors out and needs to be exited out when trying to copy a profile to the mouse internal memory.  There is another error when trying to return it to factory settings.I downloaded and updated to the latest firmware which took successfully, it yielded no positive change.  It did lock me to about 3000 dpi, despite what Synapse says it’s set to.  I had to boost Window’s mouse cursor speed to compensate.Get it squared away, I thought this was a professional peripheral company.

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Rustsolocast717
10 months ago
J
jo3lruizInsider Mini
posted in Razer Synapse 3
Terrible audio quality after latest synapse update.

I’m having terrible issues that affect my ability to perform in games. I work on videogames, and play them competitively, and this latest update completely broke my audio quality, the sounds are way too loud and lead to an inability to pick up on directional audio. The quality is so bad I had to stop playing because of how loud and bad the audio was. Hoping a fix comes out soon because nothing I’ve tried has solved this issue. really hoping there can be an option to rollback for certain users because I’m considering purchasing another brand to be able to play, I do this for a living and this makes my job 10x harder. always been super loyal to razer so this sucks. 

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J
10 months ago
K
Kl3jjInsider Mini
asked in Razer Synapse 3
toggle

hi how we do toggle any button like when i press the button hold down when again i press the button hold up ty

0
K
10 months ago

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