Razer Synapse

Recently, my turbo “macro” button for my mouse stopped working. Now every time i press the button to activate turbo clicking, nothing happens. Anyone has a solution?

A couple of suggestionsimprove lay out of Tartarus. Currently it displays the wrists pad which serves not purpose in Synapse. Increase keys area Add key name instead of shortcut keys. This is very helpful when you have a lot of apps/games mapped. Example from G13  

 I use Logitech G13 for 3D modeling, but it’s dying. The plan is to replace G13 with Tartarus V2. Common navigation commands in 3D modeling programs use hold mouse button and a modifier. Synapse can’t do Mouse functions with modifier? or Google AI is malfunctioning? I tried creating macro for it and it’s not working so far. :(​​​​​​ 

My synapse doesn’t recognise my razer chroma devices anymore, i have a keyboard, mousepad, mouse and mouse dock, that all worked perfectly fine. and now NONE of them get recognised by synapse.I recently re built my gaming setup, so i would really like it to match my other colours.

Today i startet my computer and my headset isnt work, so no connecting no sound no mic nothing 

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I want to have a way to connect my Razer chroma setup with my pc fan lights. I have a gigabyte b450m ds3h WiFi motherboard.

Please add the ability to change the layout in Synapse for keyboard macros from AZERTY to QWERTY etc. I bought a AZERTY accidently so I swapped all the keys on the keyboard to QWERTY keys and changed the layout in windows 11 to QWERTY but synapse still shows AZERTY in the macros section.

After updating Razer Synapse 3, the sound quality became poor, and I decided to install Razer Synapse 4. I noticed that the sound balance in my Razer BlackShark V2 | RZ04-03230 headphones was uneven. The sound that should have been coming from the right side was instead coming from the left. I checked all settings in Windows and the headphones themselves, but I couldn't fix the issue. I tried uninstalling the audio drivers a few times, but it didn't help. I also tried calibrating the spatial sound, but that didn't resolve the problem. Eventually, I decided to go back to the old version of Synapse 3, but the sound quality still doesn't satisfy me. I would like to find a way to resolve this problem and eventually switch to Synapse 4.

It's been like this since I bought it. When are you going to fix it?

Hi Razer software developers and all the fans, I would like to know if the synapse could add a new feature that allow ChatGPT to be open without opening any browser? It is really convinient and easy to realise. I want the window to be pinned to the front of all the windows opened and I can chat with chatGPT directly by clicking one button on my mouse or computer. Which makes the computer an ‘AI’ product. Other companies has already implemented this feature to their product and I have tried and it is really convenient.Thanks

Hi,The Asrock z690 Razer edition motherboard is no longer showing in Synapse 3, making it unable to make it work with my other 16 installed razer products…I have updated the bios, removed the RGB file and reinstalled the latest from the Asrock website but to no avail.I'm not sure what to do about it to make Synapse pick it up, can i force detection somehow???The new Synapse software i have given a try a few months back but does not support any motherboard yet, asking myself if they will be added soon, or that the Asrock Razer motherboard line gets skipped.Thanks!

On 5 november 2024, I bought a razer kraken v3 pro headset within the scope of warranty exchange, but no sound settings other than haptic intensity do not work in the synapse 3 application (no change)I formatted my computer, switched from windows 10 to windows 11, still no change, the problem persists. THX spatial audio 15-day trial version, all settings work. But I can't adjust the sound via synapse 3, THX spatial audio is not active…I have reinstalled with Drivercleanup and Device Detection Troubleshooting Tool but the problem persists. THX spatial audio is not active, equaliser settings are not active, bass boost is not active, nothing is active, I can only control rgb lighting. my firmware is up to date, my synapse software is up to date, windows version is up to date, I just formatted the computer.help me pls

Goes from the title. When i switch DPI on my mouse and i am not in game it works perfectly fine. Shows notification in bottom right corner of the screen. But when i enter any game DPI switch notofications doesnt show up anymore. any solutions?

I have had this problem for a while, and it hasn't been bugging me at all until started changing the effect from spectrum cycling to toner ones like starlight and wave, and the only way for it to work is by opening the app, which wouldn’t be a problem if it didn’t take so long and a lot of system resources

Upon synapse 3 trying to update when i turned on my pc it repeatedly asked for permission to make changes, like 6 times before it eventually just failed i will show in a pic what it did and then i tried to click the help button on that to see if there was any info only for the webpage to be also screwed up ???, my internet is fine otherwise i would not be writing this here so that is not the problem, anyone else getting this ? :). And now not only this i uninstalled synapse 3 as it was clearly screwed and tried to install synapse 4, problem is now that got to about 96% downloading after trying to start it and it froze, that will not even install, have razer got backend problems that is not letting through updates or downloads ???.

can  someone   creat  this  code  as  a  ready  macro  i  was  trying  but  is  not  working  <Macros>    <Macro>        <Name>Apex Mantle Jump (Patrząc w Dół)</Name>        <Guid>a1b2c3d4-e5f6-7890-g1h2-i3j4k5l6m7n8</Guid>        <MacroEvents>            <MacroEvent>                <Type>2</Type>                <Delay>50</Delay>                <Key>32</Key>                <KeyDown>true</KeyDown>            </MacroEvent>            <MacroEvent>                <Type>2</Type>                <Delay>50</Delay>                <Key>32</Key>                <KeyDown>false</KeyDown>            </MacroEvent>            <MacroEvent>                <Type>2</Type>                <Delay>50</D

Hello everyonei have a macroi wanna key binds it into both keyboard and mouse but razer does not that optionCan i ask have some trick to enable it[sorry my english isnt good]

When I set up my Razer V3 PRO, I added a new in-game polling rate in Synapse, which set the upper polling rate to 1000hz, enabled the lower in-game polling rate, and then set it to 2000hz. Normally, it should be 2000hz during gameplay, but it feels heavy, like 4000hz. I turned it off and set it to 1000hz, but there was no change at all. I asked four friends who use the same mouse, and they reported the same issue. It was determined to be a bug in my previous inquiry, so I'm including screenshots this time.

Hello,Yesterday, I received my new BlackWidow V4 75% Pro, which required me to upgrade the Synapse software from version 3 to version 4, as this keyboard is not compatible with Synapse 3.All my other devices connected properly, but my Firefly V2 Pro is not being detected. It keeps showing "Detecting devices" continuously.I have already tried several solutions: Changing the USB port. Restarting my PC. Reinstalling Synapse 4. Unfortunately, the issue persists, and the Firefly V2 Pro remains undetected.Do you have any suggestions or solutions to resolve this?Thank you in advance for your help!  

Ok, so this is probably a dumb question but how do I associate a Chromo Studio profile with a keyboard profile on my Blackwidow v4 Pro Keyboard in Synapse v4? I used to be able to do it really easily in Synapse v2 (I skipped v3). To be clear when I change to keyboard profile 1 I want to display  only the QWERTY keys in green and everything else in blue. When I change to profile 2 I want it to display only the QWERTY keys in blue and everything else in green. Simple (and not real) example but I can’t make it work. I don’t want the change to be linked to a specific game, the only thing changing is the keyboard profile. I can make it work if I select quick effects in the lighting tab but when I select Advanced Effects it doesn’t save different choices under the Chroma Studio dropdown. I’m sure I am missing something obvious but for the life of me I can’t see what. Thanks in advance for any help you can give

I want to know why when I save a profile for a game it doesnt show in the game like the keybinds doesnt change?

Good evening Razer! I have such a mouse v2 pro + 8k dongle. Here is my question: v2 pro does not have an automatic change of hertz in the game program, but v3 pro has this function. Please add this function for v2 pro to save battery in normal use of the PC (Synapse 4) 

PLEASE let us rename shortcutsIt's possible to give a macro a name, thats great !! But it is not possible to do that with keyboard shortcuts. I should be able to create a note to remember what that shortcut does. How am I supose to remember every shortcut for every program ? What is : ] or S or , or 4 or / or Z or < ? “KEYBOARD FUNCTION ]” Please let me add a note that this shortcut is for increasing the brush size or whatever I intend it to be. If I would have my whole TARTARUS programed with shortcuts I would love to remember wich key does what. If I stop using a program for 2 months and come back to it I need to know what the button does, not what key its programed to

Firstly had multiple issue getting the game specific lighting to apply from a game profile.Razer Synapse applied the colours at first then went to a default adaptive scheme when the game launched but the buttons worked as expected Then I uninstalled and re-installed and the fault continued to persistI turned off Chroma Apps after some internet searching and the colour scheme worked, but the buttons still responded to my desktop profile despite having no assignations in the game specific profile I want the colour scheme and buttons to work - the support videos do not cover this anywhere Also the app itself is slow when loading the individual tabs and it shouldn’t be with the connection speed I currently have.So in summary:Laggy app loading devices and settings Gaming profiles do not perform as expectedFeels like the competent and expensive Razer input devices I have are not performing to their purchased functional