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2266 Threads
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Bulletproof187Insider Mini
asked in Razer Synapse 3
WMI Provider Host high CPU usage

Hello! I have WMI Provider Host task taking from 15% to 60% of my CPU power for seemingly no reason. I’ve used a  WMIMon tool to trace the WMI processes and those taking CPU all trace to Razer. I’ve tried a number of things to minimize the impact and found out that removal of Synapse 3 modules has some effect, but only total removal of Razer software has lasting effect.

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kamild_Insider Mini
asked in Razer Synapse 3
Why no 250Hz? #2

Refreshing this topic: Why no 250Hz? | Razer InsiderThis seems like an incredibly minor thing, but I kinda wish there was a 250 Hz option. For battery life purposes, I like to reduce polling rate when I don’t need my mouse to perform at its best. 125 Hz on desktop is perfectly fine, but with a 144 Hz monitor, the mouse’s polling rate falling behind my display’s refresh rate results in stuttery mouse movement when moving the camera in many games. 250 Hz would likely be the sweet spot for such games, but 500 Hz is the closest option available.Unless there’s some bizarre bug in all Razer mice or just in Synapse, presenting this option shouldn’t be an issue, right?

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Mr.Kendall
Mr.KendallInsider Mini
asked in Razer Synapse 3
Synapse 3.0 updater 12/8/2023 issues,

Synapse 3.0 updated on 12/8.  has stopped working.  I have done several standard issue repair.  ran windows updater. uninstalled.  command prompt repairs. checked firewall.  downloaded the current installer, which will not launch install at all,  just get the green razer window with 3 pulsing dots and nothing else, let that run for 10min….yes i left the room so i would not see that running and get even more frustrated then i already am.  ran installer as Admin.  deleted that, restarted comp. and re-download installer.  unplug all 3 razer products and used a back up base keyboard and mouse.    i have been trolling the support site for ideas on possible repairs… ran systems repair and drive repair to see if there were issues.    I am not new to computer usage and have done a few other things with the same results.

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sfm29Insider Mini
asked in Razer Synapse 3
Synapse 3 crashing when moving to second monitor

It’s weird because it doesn’t happen everytime but 9 of 10 sessions it does. I try to move synapse 3 window to my second monitor and it randomly crash. The windows event viewer says something with nvlddmkm, which means nvidia drivers but I already clean reinstalled nvidia drivers and the problems still happens.

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louhours
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KamauxxInsider
asked in Razer Synapse 3
Synapse Undervolting Values

Anyone know what the actual ".5" value in the undervolt section represents?  Razer says the values are in volts, which would mean a max offset with the app would be -0.5 volts which can't be accurate, right.  Well, I just ran the below Cinebench tests with the following results.  -Baseline: 27,047-Synapse 0.5 offset: 27,295 + BSOD 30 seconds after test completion-Synapse 0 offset/ThrottleStop .126 offset: 29,455-Synapse .01 offset/ThrottleStop .126 offset: 29,701-Synapse .01 offset/ThrottleStop .1328 offset: 30,205 (unstable) Here's the confusing thing, their supposed 0.5v offset barely made a difference, which would lead me to believe it's actually a .05v offset. However, while doing the Cinebench test the voltage never went above 1.0, (monitored in ThrottleStop) which would lead me to believe it actually IS taking half a volt away. Something else that makes me think it's really undervolting by 0.5 is that I got a BSOD 30 seconds after the test finished.  So there are some things (the

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oneorbit119Insider Mini
asked in Razer Synapse 3
Keyboard profiles on work & personal PC

I have a personal PC & a work laptop. My company locks down the laptop & won’t allow me to install the Razer Synapse software on it. But I like the feel of my Razer keyboard & want to use it on both machines. If I use 1 profile to connect the keyboard to my personal PC w/ Synapse running on it to customize RGB, keys, etc. will any of the bells & whistles work when I use a 2nd profile to connect the keyboard to my work laptop that doesn’t run Synapse?

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ventureOchreTIGERSEYE941
ventureOchreTIGERSEYE941Insider Mini
asked in Razer Synapse 3
Razer Kraken TE mic stop working

Hello! Used it for several years without problems. Suddenly one day, right during a conversation, the microphone stopped working.1. On another computer with these headphones, the microphone works fine. Other microphones work fine on my computer2. I reset the settings and did everything according to the instructions again3. Deleted several times, reinstalled the program4. Uninstalled the drivers several times and installed them5. I deleted all information about connecting these headphones and their drivers from the computer in order to connect them like the first time without automatic driver installationMy mistake was not making a system restore point before installing the latest update of Synapse 3.Now I see only the only way out - reinstalling Windows. But a lot of important programs removed due to reinstallation are not worth the Razer's functionality. I'm paying for a device that should work without problems, and not try to force me to take drastic measures.In fact, my best option

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ventureOchreTIGERSEYE941
Bambucho-
Bambucho-Insider Mini
asked in Razer Synapse 3
Synapse 3 can't find my Razer Viper Mini

Synapse 3 can't find my Razer Viper Mini:I have windows 11I installed Synapse 3Razer Viper mini should be supported by it, I tried uninstalling drivers, reinstalling windows, reinstalling synapse, nothing helps.At the same time, my huntsman v2 keyboard is detected without problems.I don't know what to do, can you help me?

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sad_potatopieInsider Mini
asked in Razer Synapse 3
Connected mouse wont show up on synapse

I use a razer deathadder v2 x hyperspeed. I recently lost the dongle so i use bluetooth mode. Synapse also wasn’t responding so i reinstalled it but now it wont show my mouse when i connect it. I use synapse mostly for changing the DPI which I cant do anymore since my mouse wont show up in synapse even if its connected. Was showing up fine before I reinstalled. 

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centralpolyYellowRose310
centralpolyYellowRose310Insider Mini
asked in Razer Synapse 3
razer synapse installer wont charge

when i download razer synapse and open it my razer synapse wont charge

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centralpolyYellowRose310
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TheKukitos
posted in Razer Synapse 3
Ryder Synapse 3 40 to 100% CPU usage WMI Provider Host

Hello guys, a few days ago I have been having a problem of high cpu usage sometimes up to 100% with the WMI provider host and reading in reedit I realized that several people had this problem and that it was caused by razer synapse 3 software when uninstalling it the problem went away and my cpu returned to normal, do you have a solution for this, my keyboard and mouse are Razer. thank you very much. Note: I have windows 11 Pro and i9 13900k RTX 4090 and Asus Z790 Hero.

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ikarosflowInsider Mini
asked in Razer Synapse 3
Razer Synapse Version 20231116

Hi, does someone still have Razer Synapse Version 20231116 on his PC or in his backed up files? The current version does not work properly and the Razer Support does not want to give me the previous version 20231116. I am currently on the version 20231208. It would be a huge help! 

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MrRadical0001Insider Mini
asked in Razer Synapse 3
Error 1285 when installing razer synapse3

I’ve been trying to update the synapse app for some time now and it just don’t work it says something went wrong and to close the installer so I decided to uninstall the app and reinstall it, now it says that there is an error and can’t install it due to error 1285, any help? 

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KamauxxInsider
asked in Razer Synapse 3
Crazy Question..

I've been gaming pretty lightly lately so I haven't been overclocked in Synapse. I just hit the overclock toggle today for the first time since Razer removed the undervolting option and noticed the undervolting option has returned. I've been using ThrottleStop to undervolt since September.  My Synapse version is 20231208. Is this a new occurrence with this last update or am I just months late? 

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KingKrazeyInsider Mini
asked in Razer Synapse 3
THX Button On Kraken Kitty Edition No Longer Works

Before the updates about a month+ or so back my headset was fine and THX would turn on and off by the button on the headset. Since contacting support and there’s been about 4+ updates since the button on my headset STILL no longer works and to top it all off I can’t even use this headset with THX on or even control the EQ without setting it as the default device when I have Elgato software controlling everything on my PC so everything has it’s own audio levels like VC, Browsers etc.   

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ilukeberry
ilukeberryInsider Mini
posted in Razer Synapse 3
Latest Synapse 20231129 doesn't recongize Kraken X Pro anymore.

Hi Latest release of Synapse 20231129 really messed up my Kraken V3 Pro. Before it worked without any problems. After this update it doesn’t show up in Synapse anymore if I don’t manual unplug & plug USB dongle.I’ve did the following so far:Reinstalled Synapse 3 20231129 Uninstalled Synapse 3 20231129, ran Razer Driver Clean up utility, Installed Synapse 3 20231129 Reinstall of Windows 11 Pro, updated to latest patches & driver, Installed Synapse 3 20231129Nothing helps. I have to manually unplug and plug USB dongle to get it recognized every time I boot computer.Something is wrong with 20231129 release. Razer please fix this!

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Dogge4
polyfunCeil228
polyfunCeil228Insider Mini
asked in Razer Synapse 3
Geräte werden in Synapse und Central nicht erkannt

Ich habe bemerkt, dass plötzlich meine Tastatur und Maus anders geleuchtet haben als ich es eingestellt hatte. Dann habe ich auf der Synapse App geguckt und habe beide Geräte nicht gefunden, daraufhin habe ich auf central geguckt und auch dort wurden sie nicht angezeigt ich habe bestimmt alles ausprobiert, was man in Videos und anderen Beiträgen finden konnte, aber nichts hat funktioniert ich habe bestimmt alle razer Apps 5-mal neu installiert und repariert und etliche Troubleshooting gemacht, aber nichts hat auch nur ansatzweise etwas geholfen deswegen frage ich, ob ihr vielleicht noch etwas wisst, was sich ausprobieren könnte?

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polyfunCeil228
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TheResoluteHawkInsider Mini
posted in Razer Synapse 3
The Razer Synapse Audio issues are not going to get fixed. They want you to buy the $20 software.

Title is all that is needed. It is way too easy to just roll back the software and completely stop the update to the new version. It’s been 4 days at the time of writing this post and they haven’t reached out to the community yet saying that they isolated the issue. A VAST MAJORITY OF THE COMMUNITY KNOWS WHAT THE PROBLEM IS. A company that can’t find the cause of such a simple problem, roll back software updates, or even admit that the issue is replicable after so many user reports just shouldn’t be in business. However, Razer seemingly have deliberately planned this out. Even by installing the older versions of Synapse, you cannot install audio devices anymore, even if you disable automatic updates.Synapse just will not allow you to get an audio device to show up unless you are on the latest version. You’ll get the basic device installed and it’ll play Stereo sound but the Spatial Audio output device is never going to show up unless you buy the $20 software.Razer has locked a previous

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PerScorilo
Rustsolocast717
Rustsolocast717Insider Mini
posted in Razer Synapse 3
Last update

The latest released software completely reset the settings and mouse profile binding. It says 0% battery and doesn’t want to go back to the old one. I read the forum and realized that this was a software problem. I'll leave this topic so that the developers can see exactly the number of problems. I am very surprised by this, I hope they will fix it faster than I will return the mouse from the Razer manufacturer before. It brings discomfort at the moment and it is unknown for how long.Viper Ultimate

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ilukeberry
Rustfrontville144
Rustfrontville144Insider Mini
asked in Razer Synapse 3
razer kraken x lite program

hey, i  have a razer kraken x lite i want to configure a headphones, like a mic and a volume. But the razer synapse dont detect this device. what could be the problem?

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Rustfrontville144
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ChillaxerInsider Mini
asked in Razer Synapse 3
Latest update broke device detection

Dear all, the latest update which i installed yesterday  broke the device detection for mouses. I can move my mouse but razer synapse do not load the mouse. No matter what i tried worked including repair, uninstalled/ fresh install. 

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emmkxyInsider Mini
asked in Razer Synapse 3
Latest software update [Razer Synapse 3 - v.20231208] has broken my Razer Kiyo Pro Ultra

I had an update this morning for my Razer Synapse 3, after updating my Razer Kiyo Pro Ultra is no longer being detected by the software.. I’ve tried repairing the software/restarting and I've also tried using multiple different USB ports but still having the same issue. However I did notice that it works on some USB ports that are USB 2.0 but this does not work in my favour as you cannot access the 4K 30FPS setting using 2.0 it has to be connected via 3.0 Nothing has changed since last night except this software update, so I can’t quite figure out what’s gone wrong other than a dev issue.  Any advice will be appreciated. Thank you.

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Rebta564
Rebta564Insider Mini
asked in Razer Chroma RGB
Why wooting does not have per key rgb from synapse API

For me using synapse 3 with my wooting 60he became a pure waste of performance since the chroma API does not support per key rgb on wooting keyboard, is there a way to get per key rgb with this keyboard anyway with chroma or do i just need to hope it get updated?

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Rebta564
Francik_Zelozko
Francik_ZelozkoInsider Mini
asked in Razer Synapse 3
Just bought Blaskshark v2 - tell me why should I not return it?

Hi,I’ve bought Blackshark V2 wired on Sunday and they have arrived today. Sound wise they are pretty good in stereo mode - but I have not bought them for this, I have other gear to listen to music.These are specifically for gaming, wired on purpose.Now, I have spent hours re-installing the drivers and rebooting my machine as 90% of the time the EQ and the enhancements like bass don’t work.Most of all, THX does not work at all.Support guys - please spare me your BS about it ‘being recognised internally’ that I’ve seen in your other posts. Windows recognises the headphones as regular stereo, so no, it will not be simulating any sound stage, besides trying to up-scale the 2 channel signal.Actually turning the spatial sound on, if it bothers to work, it sounds worse than without it.Tried Doom Eternal as it is supposed to support THX, it has no clue that there is THX-comatible device connected at all.From what I see it’s been 26+ days since the rollout of a update that broke it for the whol

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Francik_Zelozko
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kiselovmInsider Mini
asked in Razer Synapse 3
Key binding not working

After last synapse update, my Razer Naga Hex V2 key bindings stopped working, works only as regular number buttons… Will razer release new update to fix that?

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