Razer Synapse

razer synapse 4 i download it and press launch but the crosshair loads for 1 sec and nothing happen  i just got new razer mouse and i can use it because software problems (:

Hello everyone, I would like to share a situation to see if you have ever experienced this. I have constantly noticed that sometimes my devices do not turn off the lights when the monitor turns off, I use this setting because when I am away the screen turns off. I could see that Synapse conflicts with the Chroma module, as there is an option for each device in Synapse to individually configure the lights as you wish, including turning off the lights when idle for some time and when turning off the screen. However, this option also exists in the Chroma RGB module, and I noticed that even when checked in Synapse, when we restart the PC, the option in Chroma RGB remains unchecked, causing the lights on my mouse (Naga Trinity) to not turn off most of the time, and others on my keyboard (Huntsman V2 Analog) as well, forcing me to go to the module and check the option "Apply to other Chroma-enabled devices", and check the box "Turn off when monitor is off" again.   

  I have made some screen-shots to make it easier to explain to me, because I have no idea what to do.

The latest update to Chroma RGB has caused my Chroma Connect to disconnect and lose my MSI motherboard everytime my computer goes to sleep and wakes up.  I end up having to restart the computer to get Chroma Connect to see my MSI motherboard and MSI Mystic Light Again.  I have verified that the MSI software is set to Razer and it is every time.  

I am experiencing a critical issue with Razer Synapse 4 where the software completely refuses to write or apply any custom configurations, macros, or keyboard rebinds down to my wired Razer DeathAdder V3.When I assign a macro (e.g., an automated "E" key loop) or a basic keyboard function directly to Mouse Button 4, Synapse 4 visually displays the change as saved and linked on my monitor. However, the physical hardware continues to act strictly as standard Mouse Button 4, ignoring the profile.Here is everything I have checked and done to isolate the issue:Verified that the Macro module is fully installed and up to date under the Synapse 4 "Devices & Modules" management dashboard. Checked active Windows background processes: RzActionSvc (Razer Central Service) and companion engine assets are running normally. Cleared local app configurations by deleting both the %localappdata%\Razer and %appdata%\Razer temporary profile cache folders to resolve any corrupted migration states. Execute

I formatted my PC a few minutes ago and wanted to install Razer Synapse, but when I try to open it, I get an error (RazerSynapseInstaller.err). Inside the folder, it says (Failed to write installer file (Permission denied)).I’m running Windows 11 and have already disabled the firewall and antivirus, but it still isn’t working.I look forward to a reply.

I just cannot fight version 4 anymore, its absolute trash. Went back to 3 and will deal with any issues after Jan. 20th 2026 or just replace all my gear.

Hi Razer team,I'd like to request support for the Razer Basilisk V3 X HyperSpeed (model RZ01-04870100) in Synapse for Mac.My setup:- Device: Razer Basilisk V3 X HyperSpeed- Model: RZ01-04870100- Mac: MacBook Pro (Apple Silicon)- Synapse for Mac: latest version installed- Connection tested: both HyperSpeed wireless dongle and BluetoothCurrent situation:The mouse works as a basic pointing device, but Synapse for Mac does not detect it. This means I cannot configure:- Side buttons (Mouse 4, Mouse 5)- Middle click- Sensitivity Clutch (third side button)- DPI settings- RGB lighting- On-board profilesI see that Basilisk V3 Pro, V3 35K, and V3 Pro 35K are already supported. Could you please add the V3 X HyperSpeed (RZ01-0487) to the supported devices list as well? It's a current-generation product and many Mac users own it.Thanks for the work on bringing Synapse to macOS — looking forward to broader device support in future updates. 

I was attempting to organize macros into folders and once I click on a folder within a folder the entire macro tab turns grey. It won’t properly show the macro tab again until I close is and reopen it. However, now I cannot see any of the macros I’ve placed into the folders.Before clicking the folder:Here is what it looks like after I click the folder:Please advise on how to fix.

at this point i try everything. just one week ago i bought my deathadder on amazon today im trying to turn on the dongle i did everything it just doesnt turn on, i didnt even know there was a led on it at this pint until i watch a video of how it works, updated firmware , try it on other pc, uninstalled synapse 2 times, erased on the device manager the mouse and it doesnt even popped on the pc yet , i swer i tried everything and i dont live in the usa so i cant turn it back easily i gotta pay for the turn back to what should i do 

at this point i try everything. just one week ago i bought my deathadder on amazon today im trying to turn on the dongle i did everything it just doesnt turn on, i didnt even know there was a led on it at this pint until i watch a video of how it works, updated firmware , try it on other pc, uninstalled synapse 2 times, erased on the device manager the mouse and it doesnt even popped on the pc yet , i swer i tried everything and i dont live in the usa so i cant turn it back easily i gotta pay for the turn back to what should i do 

The latest Synapse update (I had one yesterday I think) disabled the automatic profile switch for some applications. The profiles do not switch automatically for Google Chrome or VSCode, but they do work for others like Visual Studio or some games.I tried everything that was suggested in some support threads regarding the faulty profiles switch (there are lots of them apparently, meaning Synapse is quite buggy).Razer, please debug the latest release or give me a link to an older version of Synapse 4.

I tested.## SummaryI have identified a fully reproducible regression in Synapse 4 affecting both the Tartarus V2 and Tartarus Pro.When the D-Pad is configured as **8-Way**, pressing any D-Pad direction while **HyperShift** is active causes the D-Pad to ignore its configured bindings and instead generate the default Arrow Key inputs.This issue does **not** occur when the D-Pad is configured as **4-Way**.The exact same hardware and workflow worked correctly in Synapse 3.---## Environment* Windows 11* Synapse Version: **4.0. [removed by moderator] *** Guest Mode (not signed in to a Razer account)* Clean installation using the official Razer Driver Clean-up Tool* Default profile only (no imported or cloud-synchronized profiles)Devices tested:* Tartarus V2* Tartarus ProThe issue is reproducible on both devices.---## Steps to Reproduce1. Install Synapse 4.2. Launch Synapse in Guest Mode.3. Configure the D-Pad as **8-Way**.4. Set **every D-Pad direction** on both the Normal layer and the Hype

Please add support for the Razer Orochi v2 on Razer Synapse for Mac. I would love to be able to control my mouse on my Mac. It would really help me with playing GeForce Now and other games that I need to use the high dpi and other settings that are only available in Synapse like Hypershift.

As the title says, the Chroma Visualizer keeps turning off automatically when I boot my computer back up, which makes me go to the Chroma App and activate it every time I use my system. I also tried reinstalling both the Chroma app and the Synapse app to no avail. If anybody has a fix to this I would be very glad.Thank you in advance.

Hello Razer team,As the title stated "Razer Chroma Visualizer not loading after Windows 11 starts". Here are the steps that I have taken in particular order.Uninstall Synapse 4 and Chroma software. Use a cleaner. Restarted/logged into Windows 11. Reinstalled Synapse 4 along with Chroma. Restarted/logged into Windows 11. Logged into the Razer app. Enabled Chroma Visualizer. Restarted/logged into Windows 11. Chroma does not start after Windows 11 login. Uninstalled Synapse 4 and Chroma. Use a cleaner. Restarted/logged into Windows 11. Installed Synapse 3 w/Chroma Sidenote/from my point of view. Synapse 3 sees Chroma as part of it's software and is able to launch decently after logging in. But Synapse 4 seems to treat Chroma as a separate software. Restarted/logged into Windows 11. Chroma works perfectly after logging into Windows 11.Only issue found, is that Synapse 3 does not seem to recognize Barracuda X Chroma is powered on.

I’ve been using Synapses since back in 2012 when it was 2 & used it all the way up to the point when it was no longer being supported & you had to use 3 or 4.one the features that 2 had was that if you had multiple programs open & you had a profile for each program, that as you clicked over to the other program, Synapse would recognise that you clicked over to a different program & automatically switch the profile over, it even displayed in green text in the lower right corner of your primary monitor the program it just switched over to. using 4, there doesn’t seem to be any such functionality or any setting to do that (or is there, i’m i’m just missing it?)It is getting old having to manually switch back & forth, every few minutes, if there is this setting, can someone please provide instructions on where this setting is… but if the function is currently not available in 4, can you dev’s please put it back?

SYSTEMMac mini (Mac16,11), Apple M4 Pro macOS 26.5.1 (build 25F80) Razer Synapse for MacAFFECTED DEVICES (all RGB devices in the setup)Razer Thunderbolt 5 Dock Chroma Razer Cobra Pro Razer Mouse Dock Pro  Razer BlackWidow V4 Low-Profile TKL HyperSpeed (via HyperSpeed dongle)SUMMARYDynamic Chroma effects (Spectrum cycling, multi-device sync, audio-reactive, etc.) arerendered host-side by a single AppEngine (Electron) process and streamed to the devicesover USB / the HyperSpeed radio link. When macOS Game Mode activates (a game becomesfrontmost & fullscreen), the OS deprioritizes this background process and the effectrefresh rate collapses — lighting becomes visibly laggy/stuttering on all devices,worst on the wireless keyboard. It recovers instantly when the game loses focus. STEPS TO REPRODUCE1. Set any dynamic/animated Chroma effect on the devices.2. Launch a game that triggers macOS Game Mode (tested: Palworld, League of Legends, The Alters, Dota 2 and others); go fullscreen + fo

I`ve seen a lot of threads here about broken mute button and that synapse is doing it. In my situation i installed only Razer Chroma for my Barracuda X Chroma, and this app is breaking mute button too. After pressing mic sensivity drops to 0 and not returning to normal.And by the way, why all RGB products (well, at least Barracuda X Chroma) dont have its own memory to remeber which lightning profile it is using? Or i dont know something?

1). I can't have mouse profiles on any of those open razer UI's, how to get there ?2) .. when you will support Linux customers as the first class citizens  ? .. or we should be paying for forever for our heresy to choose something better than Microsoft thing ?.

pls help, my installer doesnt even work, like it doesnt even install the app, everytime i click on the installer it just doesnt do anything

When I open chroma and try to customize it doesn’t work, when I select and try to click a color, it has prohibited/ no entry sign.

I’ve got Asus Vivobook laptop, Windows 11 and Synapse 4 installed.Almost everything was just fine until one of the Windows updates.Sound became crackling, distorted with unstable loudness levels.I’ve tried everything, have texted to support: they just said that my earphones were faulty so I got to return them on warranty… I did it, got a new pair and..The issue is still there.Whenever I turn off “Turn on audio enhanements” in Windows settings the problem dissapears along with better sound, eq and stuff. So it’s not an option.So I tried the following:removed everything with razer tool installed synapse 3 instead of synapse 4Everything WORKS JUST FINE.Installed Synapse 4Issue came back.Also I’ve reinstalled every sound and chipset driver in System, manually clean registry and still no results.Seems like Razer Software can’t work properly with Windows up to date.!!!Please find the solution!!!Razer 3 now is almost obsolete….I really like Blackshark v2 Pro but geez… Your software in a night

Why can’t I add a mouse sensitivity stage?In Synapse 3, I could add as many sensitivity stages as I liked. There was a button to add another one, and it worked great.I went to add a stage to the profile I use for FPS games (as there was only 2) and all I could do was re-arrange them. That’s pretty pointless. If I add a new profile there’s 5 stages shown but, again, no option to add any.Why is this software consistently annoying me when I want to do something. There’s so many things that should be easy to do (e.g., create a macro to change active profile on multiple devices at the same time) that are just infuriatingly impossible.Synapse 4 is definitely a step backwards in terms of usability. Half the time it doesn’t event register my mouse/keyboard/Tartarus Pro unless I stop and restart all Razer apps. Even then it’s a 50/50 chance of things working properly