Razer Synapse | Razer Insider

Razer Synapse

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1011 Threads

retrolifeStormcloud425
retrolifeStormcloud425Insider Mini
asked in Razer Synapse

Razer Synapse old-dog slow. 20 seconds or more to respond to mouse actions. What's up?

I have Razer keyboard, mouse, mouse pad, and added the Chroma Lighting kit.   Now Synapse is amazingly slow, or completely unresponsive at times.   Killing other software/services doesn’t seem to help   Any ideas?  Is it spending too much time polling USB devices or something?

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retrolifeStormcloud425
1 month ago
tronikovec
tronikovecInsider Mini
asked in Razer Synapse

Razer synapse not working as intended

I have a problem with synapse. Whenever I turn on my pc, my rgb doesnt work on my keyboard. By that I mean that my custom rgb profile just doesnt work, and neither does synapse 3. I have to MANUALLY turn off all of the processes of razer through task manager and turn synapse back on. I dont know what to do anymore, nothing helped it, and the fact that synapse has so many problems that I cant even find this one anywhere is insane. Does anyone know how to fix this please?

2
tronikovec
1 month ago
focusIndigoDyerush650
focusIndigoDyerush650Insider Mini
posted in Razer Synapse

Necesito ayuda

Hola, no me funcina el boton Hypershift en mi razer deathadder v2 mini ya instale 3 veces el software pero sigue sin funcionar. ayuda D:

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focusIndigoDyerush650
1 month ago
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StevieJ1Insider Mini
asked in Razer Synapse

Where is the "Synapse for Xbox" software???

I just bought the Wolverine Ultimate new off Amazon, but the "Synapse for Xbox"  software is not available at Razer as stated in the manual and it's not available to download from the Microsoft Store ...  Where is it???

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S
1 month ago
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Rottenvoid
asked in Razer Synapse

Synapse 3 unusable

Hi,since updating Synapse 3 about a couple or three weeks ago, it has become almost unusable. It takes ages to launch (when it actually does), takes ages to navigate between devices and modules, takes ages to switch between profiles, CPU is unusally high and does some patterned perfomance spikes when it used to be an almost flat line. Lagging everywhere, even the config menu doesn’t work smooth. I  know Synapse has always had performance issues, but this is just too much. I can’t work or play properly. PC performance is ok when I kill all synapse processes. I don’t know if this is related to some kind of windows update, conflict with GPU drivers or anything I have done without being aware. Tried uninstalling and reinstalling virtually anything several times (synapse itself, drivers, software, peripherals, GPU, checked antivirus, firewall, NET framework...) FYI: I use Ryzen 7 5800X 8-Core and GeForce RTX 3080 Ti with Windows 11 Peripherals: Viper, Blackwidow v2, NommoAny light on this,

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1 month ago
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TcarcamoInsider Mini
asked in Razer Synapse

Synapse and Nanoleaf disconnect with new Update

So have been synicing my nanoleaf with Synapse for the past 3 years. I just installed the latest update as usual but as soon as I did my nanoleafs lights were no longer sync. I can turn the nanoleaf lights off and on. All other devices from razer and phillips hue are working great. So i disconnected the nanoleaf and tried to reconnnect but now it wont connect. I have performed a repair on synapse and restarted my computer but still cant connect. Its annoy now bc my office looks like damn clown lights not syncing and show difference colors. Looks like damn disco room bc the nanoleaf doing something else than the rest of the device. Is anyone else having this issue? 

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T
1 month ago
Hottunas
HottunasInsider Mini
asked in Razer Synapse

Razer Naga Trinity - Keyspamming - Keylocking - Disconnecting - Gittering

I cant work out why my mouse keeps spazing out, it will randomly disconnect. Randomly start typing "ededed" repeatedly, hold down random buttons like ctrl or shift. I've tried uninstalling the drivers, the software, reinstalled windows a few times, cleaned the sensor, but nothing works. I thought it was my keyboard for a bit there so I had it unplugged and only had my mouse plugged in, but it still happened. It's only happens when I'm fully loaded in, it does happen in bios. It will sometimes open random applications like “File Explorer” when I hit the windows key, the only semi fix I have found is to unplug my mouse and plug it in again. I deleted all my profiles and macros thinking it may have been the issue but it didn't seem to help. This all seems to have started about a week ago when Razer Synapse 3 updated my mouse, I can’t seem to find a fix any help will be much appreciated.

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Hottunas
1 month ago
Griphass
GriphassInsider Mini
asked in Razer Synapse

Synapse ram, crash, not working

For several months I had trouble switching from one profile to another on Synapse and going to the "studio" tab made me crash at times.But recently the software is simply impracticable. Going to the studio tab is the guarantee to have a reaction time of at least 45 sec between each action, the LEDs do not light up most of the time, the keyboard crashes (the profiles do not work anymore), the entire Synapse software crashes in a loop, there is a confusion between the HUE overlay and my Sync Box, I am forced to disconnect and reconnect my keyboard and mouse at each startup of my PC otherwise they don't work ....In short there is nothing that works.… I have already uninstalled and reinstalled software dozens and dozens of times, all taking the time to destroy every single file, every single script. I also took the time to redo in loop profiles, repair with the installation software and try the keyboard on other PC (there it works.... more at least).In short, Synapse is completely broken a

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Griphass
1 month ago
OneDayWeek
OneDayWeekInsider Mini
posted in Razer Synapse

Razer Synapse crashes and is very slow

For a long time now (about 3 months) i got a lot of problems with the razer synapse 3 software. First of all it is afully slow! Than it often leaves my systems dark and unlitten an if I try to make new profiles it always freezes and crashes.  Does anyone have the same problems or had them solved? Becuase, as we all know, the suport of razer is pretty sh*t.

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Griphass
1 month ago
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SorjalInsider Mini
asked in Razer Synapse

Aside from continuing to clean the bugs out of Synapse, could you ditch needing to log in?

So I recently purchased a Blackwidow v4 to go with my Tartarus Pro and unify the lighting. While the keyboard functioned, Synapse wouldn’t recognize the device as being present. This led to using the troubleshooter software, which goes through uninstalling Synapse. So, then it’s unplug the keyboard and keypad, wait for my ability to use my Logitech mouse to resume (wasn’t keeping exact track, so say roughly a minute), plug everything back in (again wait another min to get a functioning mouse) and restart the system.(re)Install Synapse 3, where now Win 11 finds the keyboard and throws its own prompt to restart to use the device. I wait as Synapse hasn’t finished it’s install yet and the Tartarus Pro hasn’t been detected yet. This eventually occurs and Win 11 again prompts that I need to restart in order to use the device and again I wat for Synapse to finish its install as I assume it’s going to prompt the same message about needing to restart (which it does). I click Synape’s restart b

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S
1 month ago
basselasse321
basselasse321Insider Mini
asked in Razer Synapse

long macro force stop

I have macros lasting a couple minutes and sometimes i need to be able to stop them immediately, but since the way it works is that it only stops after the function is over i can’t do that and have to sot and wait for it to finish, it would be amazing to be able to bind a key to force stop macros

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basselasse321
1 month ago
A
Anonymous
asked in Razer Synapse

Razer Synapse service error when restarting the laptop.

Hello everyone! I need your help. On February 20, I bought a Razer deathader essential mouse for my acer nitro 5 laptop. I also downloaded the synapse to control the mouse. Lately I am facing razer service error when restarting my laptop. It seems that this started after the last synapse 3 update. Can anyone help me with this?Best regards! 

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A
1 month ago
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PuppetMaster000Insider Mini
asked in Razer Synapse

Scroll Wheel custom haptic curve feature removed?

I just picked up the Razer Naga V2 Pro and I don’t like any of the scroll wheel presets. I watched the video from Razer themselves on how to adjust the scroll wheel settings here:https://www.youtube.com/watch?v=BEdluc87ptQAnd at 1:38 you can see they have 5 individual points you can adjust to make a nice custom curve.I wanted to make the standard curve but reduce the tension to feel more like regular mouse wheels. When checking Synapse though, the only one you can change is the custom one, and they only offer 3 points of adjustment, basically giving you only 2 lines to control, with 2 other points changing the curvature of the two lines. This is so much worse than having 5 points which gives you 4 lines to control and makes it impossible to even replicate something like the standard preset curve.I don’t know if this is because of new Synapse software or new mouse software, but it’s a depressing concept and in my opinion bricks the whole purpose of custom haptic graph. Why the hell woul

0
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1 month ago
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EmoireInsider Mini
asked in Razer Synapse

Delete C:\Windows\Installer\Razer? Over 13GB!

My C:\Windows\Installer\Razer? is over 13GB. I’ve read from others that it can be unsafe to delete this. Is there a good way to reclaim this space? Is it actually safe to delete? 

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Michelle-RazerCortexPC
1 month ago
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stormy2407Insider Mini
asked in Razer Synapse

Synapse 3 doesn´t recognize my cynosa v2 and naga pro

I got my cynosa v2 and naga pro about 2 and a half years ago and they worked fine, up until the point, when synapse 3 just didn´t recognized them anymore. I´ve tried several things, but they wouldn´t fix the problem.When I try to start the razer studio function in synapse, it tells me that it couldn´t find any devices which work with razer chroma. But a weird thin ist that the visualizer works fine displays the colors on my keyboard and mouse, that I want him to display.Btw my devices aren´t conected via a USB-hub.Does anyone have an idea, what the problem is and how I can fix it?

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FiszPL
Vanguard
1 month ago
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Raff-ertyInsider Mini
asked in Razer Synapse

Mapping a second function to one key Tartarus V2

Hi All, I recently purchased my first Razer product and I am impressed with the product and functionalities. I currently use device for Division 2 and Star Citizen. I do however have a issue with programming the device, which is most likely due to lack of simple programming skills. I have no issues setting up alternate keystroke but struggle to program a single key to perform two functions for example:I wish to perform 2 function with Key 1 press the key once and the letter U (power to ship) is activated followed by pressing and holding down the Function key (20) then press key 1 again to activate the letter I (power engines). As indicated I have no issues assigning single functions to a key but I am unable to program a single key with the letters U and I. I am searching for a Synapse functionality “Alternative Keystroke” to achieve the desired outcome without luck.A kingdom for a solution...Kind Regards Raff

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R
1 month ago
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interactiveSandstorm204Insider Mini
asked in Razer Synapse

Viper V2 Pro not switching profiles

Hi there,i got a problem with my new viper v2 pro.I created several macro profiles i need for work , gaming .A binded profile-switching on mousewheel click but this function only work when i connect the viper with usb cable to my computer.If i use the viper wireless with the dongle the profile-switching via mousewheel click dont work. Is there a solution i can fix this problem ?

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I
1 month ago
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JayarTayaricoInsider Mini
asked in Razer Synapse

How to fix Synapse device detection issue?

I have attempted various fixes to detect my devices in Synapse, but none have worked. Others have experienced similar issues. Are there any reliable solutions available? Thanks.

2
J
1 month ago
databestNaplesYellow135
databestNaplesYellow135Insider Mini
asked in Razer Synapse

2nd try: Mouse and Keyboard not detected by Synapse 3

Hi there,since my first post disappeared, here is the 2nd try.In short now.We got a fresh win10 installation and cannot get the mouse and keyboard being detected in razr synapse.Tried several USB ports, reinstalled synapse, used the Tool out of the support forum, but it always states, no device found.It worked before smoothly, just after reinstalling not any more.First strange thing was, that during the finalization of Win10 installation, the Synapse Installation already popped up, but we canceled this and let the installation finish and installed win updated first.What is really strange, that it seems the system detects the devices several times, according to DXDiag:-------------------DirectInput Devices------------------- Device Name: Maus Attached: 1 Controller ID: n/aVendor/Product ID: n/a FF Driver: n/a Device Name: Tastatur Attached: 1 Controller ID: n/aVendor/Product ID: n/a FF Driver: n/a Device Name: Razer Naga Trinity

7
J
1 month ago
retrocarMinionYellow222
retrocarMinionYellow222Insider Mini
posted in Razer Synapse

Using Razer Synapse can permanetly ban you on Valorant

I recently just installed the Razer Synapse App in my computer which I believe, led to my PERMANENT SUSPENSION of my Valorant account. FYI, I have been playing Valorant for almost 7 months without problems at all and installing Razer Synapse which was my newly installed app on my computer led to this problem. I also have never taken advantage of the game by cheating or by any means. I have spent over $200 on my skins only to find out that I can never have my account back.. I am so frustrated and upset by what happened and I hope Riot can give me an explanation to why I was banned. 

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retrocarMinionYellow222
1 month ago
K
Kiran37rus
posted in Razer Synapse

Trouble with volume control in Razer Synapse 3.0

Hello! I recently bought a Huntsman V2 Analog keyboard, everything was fine, but last week I ran into a problem: As soon as Razer Synapse is loaded, the volume wheel on the keyboard stops working (including the mute button and switching tracks). If you exit the application, the volume wheel starts working normally. Please tell me what could be the problem and how to fix it. The app has already been reinstalled.

17
P
1 month ago
Keaganthornt
KeaganthorntInsider Mini
asked in Razer Synapse

How do I increase the limit on text function?

Hello, does anyone know if there is a way to increase the text limit on Text function? Or just how to extend the limit in anyway if anyone can help please do. Currently using Synapse 3

2
FiszPL
Vanguard
1 month ago
A
ArcadianPritamInsider Mini
posted in Razer Synapse

Valorant game ban because of Raze Synapse

I was using Logitecvh and coolermaster mouse before, recently purchased Raze Deathadder V2. While plugging in the mouse Razer synapse got automatically installed., Thjat was the last software installation I made in my pc. # days back I got an account and hardware suspension from Riot on valorant. While raising a ticket got reply from them that and unathorized software which can gain some added advantage in game have been used in the PC and hence there vanguard automatically gave me a HW and account ban. Looking at the current softwares installed in the PC while I got the ban Razer synapse was the only new software. I tried to get the exact name of the software from them but due to their policies they are not revealing the software name. It is very much dissaponiting and frustating that in a game where I have put a lot of money and time I got banned due to use of Raze mouse. I am attaching the software list installed and the ticket snapshot. I really need some hel to get them recovered

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Razer.Speedcr0ss
Razer Support
1 month ago
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OrangePeelrushpoint658Insider Mini
posted in Razer Synapse

Razer Text Function Limit

would love for text function to be able to have more words/ letters to be able to write paragraphs.

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O
1 month ago
D
domeautoAqua059Insider Mini
posted in Razer Synapse

Hello Razer devs, Please be cool enough to provide support for kraken V3 PRO for older versions of synapse by Providing firmware & software updates OR make Thresher V2

Hi… Previously i had Razer Thresher and it worked great on windows 8.1 and since the thresher had earcups started to tear a little bit inside due to aging, i wanted to purchase thresher again but according to your business strategies, you dont seem to sell the same model for more than 3 years(unable to find a new razer thresher headset to purchase anymore) so, i planned to buy kraken V3 PRO and it now seems to be a bad decision due to many reasons which i’ll tell you below.. Read more on the thread which i made on Reddit (read it later after you finish reading this post, ill add a new follow up thread for this post tomorrow on reddit)https://www.reddit.com/r/windows8/comments/12i9tz1/more_problems_with_purchasing_a_new_razer_headset/i have used 3 razer headsets before … kraken 7.1, Man o War and Thresher and according to my Experience, thresher was the BEaST … i tried thresher on a console but the sound and experience was below average…..BUT while i used it on my ROG win 8.1 laptop, so

0
D
1 month ago
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