Razer Synapse | Razer Insider

Razer Synapse

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  • 1,000 Threads
  • 5,080 Replies

1000 Threads

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PuppetMaster000Insider Mini
asked in Razer Synapse

Scroll Wheel custom haptic curve feature removed?

I just picked up the Razer Naga V2 Pro and I don’t like any of the scroll wheel presets. I watched the video from Razer themselves on how to adjust the scroll wheel settings here:https://www.youtube.com/watch?v=BEdluc87ptQAnd at 1:38 you can see they have 5 individual points you can adjust to make a nice custom curve.I wanted to make the standard curve but reduce the tension to feel more like regular mouse wheels. When checking Synapse though, the only one you can change is the custom one, and they only offer 3 points of adjustment, basically giving you only 2 lines to control, with 2 other points changing the curvature of the two lines. This is so much worse than having 5 points which gives you 4 lines to control and makes it impossible to even replicate something like the standard preset curve.I don’t know if this is because of new Synapse software or new mouse software, but it’s a depressing concept and in my opinion bricks the whole purpose of custom haptic graph. Why the hell woul

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1 month ago
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EmoireInsider Mini
asked in Razer Synapse

Delete C:\Windows\Installer\Razer? Over 13GB!

My C:\Windows\Installer\Razer? is over 13GB. I’ve read from others that it can be unsafe to delete this. Is there a good way to reclaim this space? Is it actually safe to delete? 

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Michelle-RazerCortexPC
1 month ago
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stormy2407Insider Mini
asked in Razer Synapse

Synapse 3 doesn´t recognize my cynosa v2 and naga pro

I got my cynosa v2 and naga pro about 2 and a half years ago and they worked fine, up until the point, when synapse 3 just didn´t recognized them anymore. I´ve tried several things, but they wouldn´t fix the problem.When I try to start the razer studio function in synapse, it tells me that it couldn´t find any devices which work with razer chroma. But a weird thin ist that the visualizer works fine displays the colors on my keyboard and mouse, that I want him to display.Btw my devices aren´t conected via a USB-hub.Does anyone have an idea, what the problem is and how I can fix it?

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FiszPL
Vanguard
1 month ago
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Raff-ertyInsider Mini
asked in Razer Synapse

Mapping a second function to one key Tartarus V2

Hi All, I recently purchased my first Razer product and I am impressed with the product and functionalities. I currently use device for Division 2 and Star Citizen. I do however have a issue with programming the device, which is most likely due to lack of simple programming skills. I have no issues setting up alternate keystroke but struggle to program a single key to perform two functions for example:I wish to perform 2 function with Key 1 press the key once and the letter U (power to ship) is activated followed by pressing and holding down the Function key (20) then press key 1 again to activate the letter I (power engines). As indicated I have no issues assigning single functions to a key but I am unable to program a single key with the letters U and I. I am searching for a Synapse functionality “Alternative Keystroke” to achieve the desired outcome without luck.A kingdom for a solution...Kind Regards Raff

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1 month ago
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interactiveSandstorm204Insider Mini
asked in Razer Synapse

Viper V2 Pro not switching profiles

Hi there,i got a problem with my new viper v2 pro.I created several macro profiles i need for work , gaming .A binded profile-switching on mousewheel click but this function only work when i connect the viper with usb cable to my computer.If i use the viper wireless with the dongle the profile-switching via mousewheel click dont work. Is there a solution i can fix this problem ?

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1 month ago
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JayarTayaricoInsider Mini
asked in Razer Synapse

How to fix Synapse device detection issue?

I have attempted various fixes to detect my devices in Synapse, but none have worked. Others have experienced similar issues. Are there any reliable solutions available? Thanks.

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1 month ago
databestNaplesYellow135
databestNaplesYellow135Insider Mini
asked in Razer Synapse

2nd try: Mouse and Keyboard not detected by Synapse 3

Hi there,since my first post disappeared, here is the 2nd try.In short now.We got a fresh win10 installation and cannot get the mouse and keyboard being detected in razr synapse.Tried several USB ports, reinstalled synapse, used the Tool out of the support forum, but it always states, no device found.It worked before smoothly, just after reinstalling not any more.First strange thing was, that during the finalization of Win10 installation, the Synapse Installation already popped up, but we canceled this and let the installation finish and installed win updated first.What is really strange, that it seems the system detects the devices several times, according to DXDiag:-------------------DirectInput Devices------------------- Device Name: Maus Attached: 1 Controller ID: n/aVendor/Product ID: n/a FF Driver: n/a Device Name: Tastatur Attached: 1 Controller ID: n/aVendor/Product ID: n/a FF Driver: n/a Device Name: Razer Naga Trinity

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1 month ago
retrocarMinionYellow222
retrocarMinionYellow222Insider Mini
posted in Razer Synapse

Using Razer Synapse can permanetly ban you on Valorant

I recently just installed the Razer Synapse App in my computer which I believe, led to my PERMANENT SUSPENSION of my Valorant account. FYI, I have been playing Valorant for almost 7 months without problems at all and installing Razer Synapse which was my newly installed app on my computer led to this problem. I also have never taken advantage of the game by cheating or by any means. I have spent over $200 on my skins only to find out that I can never have my account back.. I am so frustrated and upset by what happened and I hope Riot can give me an explanation to why I was banned. 

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retrocarMinionYellow222
1 month ago
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Kiran37rus
posted in Razer Synapse

Trouble with volume control in Razer Synapse 3.0

Hello! I recently bought a Huntsman V2 Analog keyboard, everything was fine, but last week I ran into a problem: As soon as Razer Synapse is loaded, the volume wheel on the keyboard stops working (including the mute button and switching tracks). If you exit the application, the volume wheel starts working normally. Please tell me what could be the problem and how to fix it. The app has already been reinstalled.

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P
1 month ago
Keaganthornt
KeaganthorntInsider Mini
asked in Razer Synapse

How do I increase the limit on text function?

Hello, does anyone know if there is a way to increase the text limit on Text function? Or just how to extend the limit in anyway if anyone can help please do. Currently using Synapse 3

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FiszPL
Vanguard
1 month ago
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ArcadianPritamInsider Mini
posted in Razer Synapse

Valorant game ban because of Raze Synapse

I was using Logitecvh and coolermaster mouse before, recently purchased Raze Deathadder V2. While plugging in the mouse Razer synapse got automatically installed., Thjat was the last software installation I made in my pc. # days back I got an account and hardware suspension from Riot on valorant. While raising a ticket got reply from them that and unathorized software which can gain some added advantage in game have been used in the PC and hence there vanguard automatically gave me a HW and account ban. Looking at the current softwares installed in the PC while I got the ban Razer synapse was the only new software. I tried to get the exact name of the software from them but due to their policies they are not revealing the software name. It is very much dissaponiting and frustating that in a game where I have put a lot of money and time I got banned due to use of Raze mouse. I am attaching the software list installed and the ticket snapshot. I really need some hel to get them recovered

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Razer.Speedcr0ss
Razer Support
1 month ago
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OrangePeelrushpoint658Insider Mini
posted in Razer Synapse

Razer Text Function Limit

would love for text function to be able to have more words/ letters to be able to write paragraphs.

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1 month ago
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domeautoAqua059Insider Mini
posted in Razer Synapse

Hello Razer devs, Please be cool enough to provide support for kraken V3 PRO for older versions of synapse by Providing firmware & software updates OR make Thresher V2

Hi… Previously i had Razer Thresher and it worked great on windows 8.1 and since the thresher had earcups started to tear a little bit inside due to aging, i wanted to purchase thresher again but according to your business strategies, you dont seem to sell the same model for more than 3 years(unable to find a new razer thresher headset to purchase anymore) so, i planned to buy kraken V3 PRO and it now seems to be a bad decision due to many reasons which i’ll tell you below.. Read more on the thread which i made on Reddit (read it later after you finish reading this post, ill add a new follow up thread for this post tomorrow on reddit)https://www.reddit.com/r/windows8/comments/12i9tz1/more_problems_with_purchasing_a_new_razer_headset/i have used 3 razer headsets before … kraken 7.1, Man o War and Thresher and according to my Experience, thresher was the BEaST … i tried thresher on a console but the sound and experience was below average…..BUT while i used it on my ROG win 8.1 laptop, so

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D
1 month ago
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jay21317Insider Mini
asked in Razer Synapse

synapse crashing on startup

is the error code I see in event viewer, synapse does eventually boot up with windows, but I am wondering if this is why I am having troubles with synapse not switching profiles on switching programs.  Faulting application name: Razer Synapse Service.exe, version: 1.0.0.0, time stamp: 0x6421d6abFaulting module name: KERNELBASE.dll, version: 10.0.22621.1485, time stamp: 0x0f433a40Exception code: 0xe0434352Fault offset: 0x001479d2Faulting process id: 0x0x1FECFaulting application start time: 0x0x1D969A22EC00ED0Faulting application path: C:\Program Files (x86)\Razer\Synapse3\Service\Razer Synapse Service.exeFaulting module path: C:\Windows\System32\KERNELBASE.dllReport Id: faa7245a-47ac-4005-ad8c-bdd62d3947e0Faulting package full name:Faulting package-relative application ID:

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1 month ago
Jimarasgamer
JimarasgamerInsider Mini
asked in Razer Synapse

synapse

Hello I need help with some issue with synapse. I bought the mouse dock pro along with the mouse basilisk v3 pro. When I shut down the computer or restart the synapse does not recognize either the dock or the mouse, so the mouse pointer is not visible while the mouse is running normally.  If I take it out of the cable, the dock and plug it back in, then it returns to the state it was in and works normally. 

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Jimarasgamer
1 month ago
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iDeeLawInsider Mini
asked in Razer Synapse

Question: when changing mouse profile mid-game, how to have mouse and mouse dock change color?

Hi friends!Looking for help. Unable to figure out how to do this.Devices: Naga Pro, Razer Mouse Dock Chrome, Synapse 3Objective: when I change my mouse button layout profile mid-game, the dock and mouse also change colorIdeal: when I switch mouse button layout profiles, I want the color of the mouse wheel and mouse dock to change to a certain colorExample of ideal:When I'm playing game X, I'm playing on mouse profile 1, and my mouse dock and mouse wheel are blue But mid-game (still playing game X), I switch to mouse profile 2, and my mouse dock and mouse wheel change to redIncomplete Solution:Synapse3 > Mouse > Lighting > Effects > Quick Effects > Static - using quick effects (static) works for the mouse alone. E.g. if I switch profiles mid-game, yes it will change the lighting of the whole mouse to the desired color. However the mouse dock does not change color.Attempted solutions: Synapse3 > Mouse > Lighting > Effects > Advanced Effects - for whatever reaso

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1 month ago
MatsVanElst
MatsVanElstInsider Mini
asked in Razer Synapse

titel

can’t chanche my actuation point speed

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MatsVanElst
1 month ago
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Imager00
posted in Razer Synapse

WMI Provider Host

I keep getting 100% CPU utilization with bulk coming from WMI Provider Host (60-70%). After seeing a lot posts indicating the problem was Synapse, I killed the Raser process and reinstalled, problem solved, for a few hours. The only thing that works: disabled Razer Synapse 3 from startup and do NOT load the software. RazerSynapseInstaller_V1.11.0.379 So after multiple re-installs, I've disabled Razer Synapse 3 from startup so I can at least use my system. Sadly, that means Razer macro, chroma and everything else don't work. My System: Motherboard MSI MPG Z390 EDGE AC Processor Intel Core i5 9600k 6 Core 4.6GHz Memory (4x8GB) DDR4 3200MHz G.SKILL Trident Z-32GB Graphics Card NVIDIA RTX 2070 8GB GDDR6 - HDD/SSD Xidax Performance SSD 500GB - 2nd HDD Western Digital Black 2TB - 7200RPM 3.5" HDD - OS Windows 10 Professional 64-Bit - Example of multiple reports on the issue: This post is from 4 years ago with last response 7 months ago agreeing it i

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A
1 month ago
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TobihazeInsider Mini
posted in Razer Synapse

Mouse inertia on lift off

The idea is to add a toggle in synapse to allow mouse cursor to have inertia when you lift the mouse off the table.I like low dpi and on multi-monitor setup it’s a bit tiresome to go between 3 monitors (I’m starting to develop writ problems 🙈). It may be interesting feature to flick with mouse to desired direction and let the cursor glide for a bit until you place the mouse back on the table.What do you think? Would it be beneficial in fps games too when playing with really low dpi?

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1 month ago
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Rincewind26662Insider Mini
asked in Razer Synapse

Naga pro and synapse

Anyone know why this happens, all is fine on startup but after awhile I get this, I either have to restart synapse or unplug my mouse charger and plug it back in. Both of these methods don't last long, have uninstalled and reinstalled everything, its not the mouse as this is a replacement one and works fine. Any help would be great, thx Allan 

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1 month ago
Toxious
ToxiousInsider Mini
asked in Razer Synapse

Help solve the problem

​Hello.If this can already be solved, then tell me how, but I've looked through everything and asked support and so far I can't fix it as these functions simply do not exist.  Problem/Suggestion #1.The Razer Basilisk Ultimate mouse backlight cannot be turned off or set when it's charging. It should at least turn itself off when charged, because when the PC is off it is constantly lit on the docking station and it is terribly disturbing and distracting, especially at night.I tried to solve this problem by enabling Erp power saving in the bios. but that did not solve the problem when the PC is off and in hibernation mode, and in hyper hibernation there is no backlight, but also the mouse is not charged.You even have it written in the manual that this can be set, but where ? there is no such function ! why cheat then.!Fix it please.  Problem\Suggestion #2.Why in Synapse 3 when setting up a button on a mouse with the option to change the backlight. You can't make all the backlight presets

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Toxious
1 month ago
Jeleutz
JeleutzInsider Mini
asked in Razer Synapse

Razer Viper Ultimate Cyberpunk 2077 Edition shows Black version on Synapse

So I've bought my Razer Viper Ultimate Cyberpunk Edition last 2021. It shows that it is a Cyberpunk edition on my Razer Synapse app. But then one day, my mouse got low battery as in 0%. But as I charged it, the next time I saw it on my Razer Synapse, its just a regular Black Viper Ultimate. It automatically created a new RGB profile for the black version (Synapse says that my Cyberpunk edition isn't Online) as if I'm using a different mouse. Its been 2years and I cant seem to hold my OCD 🤐 Please send help.

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Jeleutz
1 month ago
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shalindamaxInsider Mini
asked in Razer Synapse

Using Hypershift in Deathadder V3 pro

In Synapse I can see the Hypershift option what’s the toggle button to use Hypershift in Deathadder V3 Pro ?

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FiszPL
Vanguard
1 month ago
A
Angelanika
posted in Razer Synapse

Razer Synapse for Mac OS! We want it!

Hi everyone, I'm switching to Mac os soon and I was horrified to learn that Synapse 3 does not support Mac os. This is complete nonsense! I have 3 sets of devices, white, pink and black (I change them according to my mood), I have more than 20 Razer devices. I love Razer and use only this brand for my computer. But what the hell? Why can't you make Mac os support and a convenient program? Razer you just don't respect your regular customers! It's already 2023 hello! Many people buy Mac, new M2 Pro chips and others - they have excellent performance for games! Make this damn app, stop being slowpokes.

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M
1 month ago
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easyEggplanttalk955Insider Mini
asked in Razer Synapse

Synapse 3 20230216 update bugging out with Ornata v2 lighting

Ever since the 20230216 update was deployed, my Synapse 3 is experiencing significant bugs: The first symptom was the lighting settings on the Ornata v2 keyboard would not switch and unluckily, it got stuck on a very limited light game profile. I could not change it, fetch or design new profiles in Chroma or even reliably interact with the UI.A full clean install of Synapse return things to normal… until the updater fetched the current update again, when the bugs returned in full. Removing the Chroma add-on allowed me to restore some lighting and I can actually see my keys, but even now the software doesn’t start properly. I need to kill it and restart, sometimes more than once, to get the lights back. Any ideas what’s going on, how to fix it or when it might get fixed? Anyone else experiencing same problems?

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E
1 month ago

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