- 1,011 Threads
- 5,110 Replies
Hello Razer devs, Please be cool enough to provide support for kraken V3 PRO for older versions of synapse by Providing firmware & software updates OR make Thresher V2
Hi… Previously i had Razer Thresher and it worked great on windows 8.1 and since the thresher had earcups started to tear a little bit inside due to aging, i wanted to purchase thresher again but according to your business strategies, you dont seem to sell the same model for more than 3 years(unable to find a new razer thresher headset to purchase anymore) so, i planned to buy kraken V3 PRO and it now seems to be a bad decision due to many reasons which i’ll tell you below.. Read more on the thread which i made on Reddit (read it later after you finish reading this post, ill add a new follow up thread for this post tomorrow on reddit)https://www.reddit.com/r/windows8/comments/12i9tz1/more_problems_with_purchasing_a_new_razer_headset/i have used 3 razer headsets before … kraken 7.1, Man o War and Thresher and according to my Experience, thresher was the BEaST … i tried thresher on a console but the sound and experience was below average…..BUT while i used it on my ROG win 8.1 laptop, so
synapse crashing on startup
is the error code I see in event viewer, synapse does eventually boot up with windows, but I am wondering if this is why I am having troubles with synapse not switching profiles on switching programs. Faulting application name: Razer Synapse Service.exe, version: 126.96.36.199, time stamp: 0x6421d6abFaulting module name: KERNELBASE.dll, version: 10.0.22621.1485, time stamp: 0x0f433a40Exception code: 0xe0434352Fault offset: 0x001479d2Faulting process id: 0x0x1FECFaulting application start time: 0x0x1D969A22EC00ED0Faulting application path: C:\Program Files (x86)\Razer\Synapse3\Service\Razer Synapse Service.exeFaulting module path: C:\Windows\System32\KERNELBASE.dllReport Id: faa7245a-47ac-4005-ad8c-bdd62d3947e0Faulting package full name:Faulting package-relative application ID:
Hello I need help with some issue with synapse. I bought the mouse dock pro along with the mouse basilisk v3 pro. When I shut down the computer or restart the synapse does not recognize either the dock or the mouse, so the mouse pointer is not visible while the mouse is running normally. If I take it out of the cable, the dock and plug it back in, then it returns to the state it was in and works normally.
Question: when changing mouse profile mid-game, how to have mouse and mouse dock change color?
Hi friends!Looking for help. Unable to figure out how to do this.Devices: Naga Pro, Razer Mouse Dock Chrome, Synapse 3Objective: when I change my mouse button layout profile mid-game, the dock and mouse also change colorIdeal: when I switch mouse button layout profiles, I want the color of the mouse wheel and mouse dock to change to a certain colorExample of ideal:When I'm playing game X, I'm playing on mouse profile 1, and my mouse dock and mouse wheel are blue But mid-game (still playing game X), I switch to mouse profile 2, and my mouse dock and mouse wheel change to redIncomplete Solution:Synapse3 > Mouse > Lighting > Effects > Quick Effects > Static - using quick effects (static) works for the mouse alone. E.g. if I switch profiles mid-game, yes it will change the lighting of the whole mouse to the desired color. However the mouse dock does not change color.Attempted solutions: Synapse3 > Mouse > Lighting > Effects > Advanced Effects - for whatever reaso
WMI Provider Host
I keep getting 100% CPU utilization with bulk coming from WMI Provider Host (60-70%). After seeing a lot posts indicating the problem was Synapse, I killed the Raser process and reinstalled, problem solved, for a few hours. The only thing that works: disabled Razer Synapse 3 from startup and do NOT load the software. RazerSynapseInstaller_V188.8.131.529 So after multiple re-installs, I've disabled Razer Synapse 3 from startup so I can at least use my system. Sadly, that means Razer macro, chroma and everything else don't work. My System: Motherboard MSI MPG Z390 EDGE AC Processor Intel Core i5 9600k 6 Core 4.6GHz Memory (4x8GB) DDR4 3200MHz G.SKILL Trident Z-32GB Graphics Card NVIDIA RTX 2070 8GB GDDR6 - HDD/SSD Xidax Performance SSD 500GB - 2nd HDD Western Digital Black 2TB - 7200RPM 3.5" HDD - OS Windows 10 Professional 64-Bit - Example of multiple reports on the issue: This post is from 4 years ago with last response 7 months ago agreeing it i
Mouse inertia on lift off
The idea is to add a toggle in synapse to allow mouse cursor to have inertia when you lift the mouse off the table.I like low dpi and on multi-monitor setup it’s a bit tiresome to go between 3 monitors (I’m starting to develop writ problems 🙈). It may be interesting feature to flick with mouse to desired direction and let the cursor glide for a bit until you place the mouse back on the table.What do you think? Would it be beneficial in fps games too when playing with really low dpi?
Naga pro and synapse
Anyone know why this happens, all is fine on startup but after awhile I get this, I either have to restart synapse or unplug my mouse charger and plug it back in. Both of these methods don't last long, have uninstalled and reinstalled everything, its not the mouse as this is a replacement one and works fine. Any help would be great, thx Allan
Help solve the problem
Hello.If this can already be solved, then tell me how, but I've looked through everything and asked support and so far I can't fix it as these functions simply do not exist. Problem/Suggestion #1.The Razer Basilisk Ultimate mouse backlight cannot be turned off or set when it's charging. It should at least turn itself off when charged, because when the PC is off it is constantly lit on the docking station and it is terribly disturbing and distracting, especially at night.I tried to solve this problem by enabling Erp power saving in the bios. but that did not solve the problem when the PC is off and in hibernation mode, and in hyper hibernation there is no backlight, but also the mouse is not charged.You even have it written in the manual that this can be set, but where ? there is no such function ! why cheat then.!Fix it please. Problem\Suggestion #2.Why in Synapse 3 when setting up a button on a mouse with the option to change the backlight. You can't make all the backlight presets
Razer Viper Ultimate Cyberpunk 2077 Edition shows Black version on Synapse
So I've bought my Razer Viper Ultimate Cyberpunk Edition last 2021. It shows that it is a Cyberpunk edition on my Razer Synapse app. But then one day, my mouse got low battery as in 0%. But as I charged it, the next time I saw it on my Razer Synapse, its just a regular Black Viper Ultimate. It automatically created a new RGB profile for the black version (Synapse says that my Cyberpunk edition isn't Online) as if I'm using a different mouse. Its been 2years and I cant seem to hold my OCD 🤐 Please send help.
Razer Synapse for Mac OS! We want it!
Hi everyone, I'm switching to Mac os soon and I was horrified to learn that Synapse 3 does not support Mac os. This is complete nonsense! I have 3 sets of devices, white, pink and black (I change them according to my mood), I have more than 20 Razer devices. I love Razer and use only this brand for my computer. But what the hell? Why can't you make Mac os support and a convenient program? Razer you just don't respect your regular customers! It's already 2023 hello! Many people buy Mac, new M2 Pro chips and others - they have excellent performance for games! Make this damn app, stop being slowpokes.
Synapse 3 20230216 update bugging out with Ornata v2 lighting
Ever since the 20230216 update was deployed, my Synapse 3 is experiencing significant bugs: The first symptom was the lighting settings on the Ornata v2 keyboard would not switch and unluckily, it got stuck on a very limited light game profile. I could not change it, fetch or design new profiles in Chroma or even reliably interact with the UI.A full clean install of Synapse return things to normal… until the updater fetched the current update again, when the bugs returned in full. Removing the Chroma add-on allowed me to restore some lighting and I can actually see my keys, but even now the software doesn’t start properly. I need to kill it and restart, sometimes more than once, to get the lights back. Any ideas what’s going on, how to fix it or when it might get fixed? Anyone else experiencing same problems?
help me with eq for Razer blackshark v2 pro in Razer synapse
Can you provide guidance on how to optimize the EQ settings for the Razer BlackShark V2 Pro in Razer Synapse? What are the recommended EQ settings for optimal sound quality on the Razer BlackShark V2 Pro headset? Is there a tutorial or guide available for adjusting EQ settings on the Razer BlackShark V2 Pro using Razer Synapse?
issue with Razer Synapse
I encountered an issue with Razer Synapse that started when I turned on my PC. Initially, Razer Synapse launched like usual, but it appeared to crash without any official report. The program kept restarting repeatedly until I manually terminated the process through task manager. Despite attempting to resolve the issue by uninstalling and reinstalling the program three times, I still experience the same problem. Additionally, I have followed all of the troubleshooting steps provided on Razer's support website, and I have modified and fixed Synapse and Cortex multiple times. I also ensured that my firewall wasn't blocking the program and reinstalled both the .NET framework and mouse drivers. Despite all of my efforts, I am still unable to resolve the issue. I am hoping for some assistance.
Razer Synapse Macro Problem
As you know, most firmware have macro transitions. but when razer switches to the macro operation on the other key, the old macro key continues and the new click does not switch to the macro.Please fix it!Because I don't want to buy a different mouse, I'm satisfied with razer. if not, please let me know, bloody mouse unfortunately has the best macro software I will pass.
Razer Synapse for full performance
I am currently utilizing a Razer Blade 14 2021 model. Due to its negative impact on my battery life, I uninstalled Synapse. However, I have since discovered that the removal of Synapse has resulted in the loss of all power plans offered by Razer. Though I have not noticed any decrease in performance, in theory, the absence of Synapse should not pose an issue as Windows will automatically optimize performance by utilizing the "best performance" option in Settings and "high performance" in Control Panel.
mouse is not recognized in Windows 10
I own a Viper Mini mouse which was not detected by Synapse 3 after I installed Windows 10. However, upon installing Windows 11, the mouse was detected successfully. I am unsure why the mouse is not recognized in Windows 10 and have tried everything possible to fix the issue, but to no avail.
Problem with loading settings from local storage
So i have razer synapse 3 updated to latest version automatically and have it on 2 pcs that i swap my mouse and keyboard between with using a switcher. Never had any issues but lately it seems when i have to reload my settings every now and again(from local or from cloud) and i try to click restore from local because its most recent it instantly changes both local and cloud to older versions of the settings and keeps doing that over and over until i finally click load from the cloud. Whats up with that?
Profile not applied to my keyboard Razer Huntsman Elite by Synapse 3 for a few weeks
HiFor a few weeks, probably after Synapse update, my default profile is not applied to my keyboard. To fix the problem , I deleted all profile, created a new one with appropriate colors for all keys, and saved it to local drive as well as a backup. It worked fine till I restarted my computer, now I can see the profile in Synapse but it is not being applied. How can I fix this issue? Thanks
Already have an account? Login
Login to Razer ID to create new threads and earn badges.LOG IN
Welcome to Razer Insider
Login to Razer ID to create new threads and earn badges.LOG IN
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.