Replies posted by puggyy1 | Razer Insider

Replies posted by puggyy1

33 Replies

D
Davidier
posted in Razer Support

Kraken Tournament Edition - THX Spatial Audio not working.

Meisner57So the cause for you isn't steam it's apex legends installed via steam? True, but still i think u should make a clean uninstall with bcuninstaller. After that i think ur problem will be solve

79
Razer.Speedcr0ss
3 years ago
D
Davidier
posted in Razer Support

Kraken Tournament Edition - THX Spatial Audio not working.

Meisner57I just did a normal uninstall. I will do a more througher one tomorrow. I use to have apex installed, don't remember if it was via steam. Will let you know how the deeper test goes. Are you saying the issue comes back as soon as you install steam or apex? Apex legends came to steam like 10 days ago. This issue comes back as soon as install apex through steam. Now im playin apex legends via origin and its all okey. I used to have csgo i didnt have any problem tho

79
Razer.Speedcr0ss
3 years ago
D
Davidier
posted in Razer Support

Kraken Tournament Edition - THX Spatial Audio not working.

Meisner57@Razer.SpeedCr0ss Just tried if for you. uninstalled steam and issues remains the same. hey did u uninstall with bcuninstall or some program like that? It will remove all regedit datas etc everything. I tried to install again and thx gone as soon as i opened apex legends on steam. After uninstalling immediatly started working again. Its so annoying that cant use thx

79
Razer.Speedcr0ss
3 years ago
D
Davidier
posted in Razer Support

Kraken Tournament Edition - THX Spatial Audio not working.

puggyy1Yep true, i had steam on my other pc as well but only csgo was installed. I dont know why this is broken like this.. I guess problem is apex legends on steam version if u have it Razer should pay us.. my problem was not windows thats for sure. I guess few steam games is makin problem

79
Razer.Speedcr0ss
3 years ago
D
Davidier
posted in Razer Support

Kraken Tournament Edition - THX Spatial Audio not working.

Meisner57so just to confirm you had the issue while steam was installed... then you uninstalled steam and the issue went away? I really don't want to uninstall steam... and its really not a solution as i use steam Yep true, i had steam on my other pc as well but only csgo was installed. I dont know why this is broken like this.. I guess problem is apex legends on steam version if u have it

79
Razer.Speedcr0ss
3 years ago
D
Davidier
posted in Razer Support

Kraken Tournament Edition - THX Spatial Audio not working.

Meisner57Well I guess sometimes is better than not at all. Don't have time to rebuild my PC right now... Razer support sent me a couple of new steps to try, will let you know the outcome i reinstall windows 1909 and didnt work BUT i found something else. I was playin apex legends on steam from first install. Now i install origin and playin with them and everything is perfect. Can u try deleting steam via BCuninstall program? I guess steam is the problem

79
Razer.Speedcr0ss
3 years ago
D
Davidier
posted in Razer Support

Kraken Tournament Edition - THX Spatial Audio not working.

Meisner57Sounds like your synced profiles have some how carried the issue with you. seems like, after played apex legends once the all game profiles gone again. Then only apex showed up. And it was gone again once. Im on windows 20H2 right now. Realtek might be a problem im not sure or steam i dont know. I didnt install anything else. Now its working but idk after reboot i guess its gonna stop again

79
Razer.Speedcr0ss
3 years ago
D
Davidier
posted in Razer Support

Kraken Tournament Edition - THX Spatial Audio not working.

puggyy1My windows was 20h2 before. I installed clean windows now. I unplugged everything but a4 tech mouse. After windows install completed i installed razer synapse without any usb device. After this first i plugged my razer viper and reboot then updated with synapse. I did the same with blackwidow and finally i did it for blackshark v2. Now its working. I didnt update and windows thing. After realtek driver its still okey. Now im installing other drivers and i'll see if its working or not. and here weird thing again. After i log in with my razer id mixer was gone again. I logged of and continue as a guest it seems working now.

79
Razer.Speedcr0ss
3 years ago
D
Davidier
posted in Razer Support

Kraken Tournament Edition - THX Spatial Audio not working.

Meisner57Ok that would be 2004... Unless you were part of the not so many that already had 20H2 which released in October. Please do let me know if the reinstall works and what version you reinstalled to. I will post updates here if I get anywhere... But at the moment it just looks like a win ver issue... However if that were the case shouldn't razer support know that? My windows was 20h2 before. I installed clean windows now. I unplugged everything but a4 tech mouse. After windows install completed i installed razer synapse without any usb device. After this first i plugged my razer viper and reboot then updated with synapse. I did the same with blackwidow and finally i did it for blackshark v2. Now its working. I didnt update and windows thing. After realtek driver its still okey. Now im installing other drivers and i'll see if its working or not.

79
Razer.Speedcr0ss
3 years ago
D
Davidier
posted in Razer Support

Kraken Tournament Edition - THX Spatial Audio not working.

Meisner57Sure I can, here is a comparison of a bunch of possibly useful details :) Let me know if your pc is similar to mine. My pc (not working) OS Name: MS Windows 10 Home OS Version: 2004 OS Build: 19041.610 Synapse Ver: 3.5.1030.101917 Installed Visual C++ Redist: 2005 (x64), 2013 (x86 v12.0.40660 & x64 v12.0.40664), 2015-2019 (x86 & x64 v14.27.29112) Enabled/installed .net: 4.8 work laptop (working) OS Name: MS Windows 10 Pro OS Version: 1903 OS Build: 18362.1139 Synapse Ver: 3.5.1030.101917 Installed Visual C++ Redist: 2005 (x64), 2013 (x86 v12.0.40660 & x64 v12.0.40660), 2015-2019 (x86 & x64 v14.27.29112) Enabled/installed .net: 4.8 I included the redist and .net as they were 2 of the things razer support got me to repair while troubleshooting. Only noticeable difference is how old the work laptops windows version is... its from back in 2019 whereas my pc win ver is roughly June 2020 I believe. What version of windows do you have? İ had the latest one, not sure the version.

79
Razer.Speedcr0ss
3 years ago
D
Davidier
posted in Razer Support

Kraken Tournament Edition - THX Spatial Audio not working.

Meisner57I am mainly just commenting here so that I get notifications regarding anyone else's post that might offer any assistance. I have the same issues as a lot of the posts here with Synapse THX not detecting apps to be able to configure. Only difference from OP is I am using a Nari. I have a support ticket open with razer but all they have done for far is get me to repair a bunch of stuff which hasn't helped at all. Frustrating thing is i installed it on my work laptop and it just worked instantly... no issues at all... I just want it to work :slightly_sad: whats difference between laptop and or pc? the same windows versions or different? Can u check that

79
Razer.Speedcr0ss
3 years ago
dekades
dekadesCommunity Cowboy
posted in Audio

THX Game Profiles

fastFlamewatch909Yes i have valorant, and a bunch of other games but the thx mixer can't locate them, I cant even add games manually. I feel like there is a windows 10 and synapse problem. Im running both newest version. did u fix this?

60
S
3 years ago
N
Nicholas9
posted in Razer Synapse

Synapse 3's Equalizer stops functioning

Why they dont fix this ffs.

40
F
2 years ago
W
Wonderfulland
posted in Audio

Razer Blackshark V2 soundcard question ?

u have to download it ur settings on cloud

1
P
3 years ago
K
kiddo_
posted in Audio

what do you think of Blackshark v2

well im playin apex legends mainly and i receive this headset yesterday. I still prefer stereo mode i dont know if i do it right

2
P
3 years ago
A
Albzi
posted in Razer Support

THX spatial audio not working

Libertyplacesolo604Not working at all right now and i've already reinstalled synapse 3... PLS FIX https://dl.razerzone.com/drivers/KrakenTE/win/USBAudiocontroller_FirmwareUpdater_v90_r3.exe download this, mine is working good after update

7
L
4 years ago
P
puggyy1Insider
posted in Razer Support

Kraken TE Synapse 3 Delay

Razer.CazielDo you notice the delay in general or only when on games or specific apps and have you noticed any CPU usage spikes when this happens? On youtube it seems okey i didnt notice any delay. In this everything seems like okey but when it comes to csgo i can say there is little delay. And no there isnt any cpu usage spikes.

3
Razer.Caziel
4 years ago
I
InvisibleAgony
posted in Razer Synapse

Razer Kraken Tournament Edition: Apps not showing in Mixer to switch from Stereo/Surround

+ my mic was too low. I found solution; set mic sensitivity 90 (no 100, when i set 100 its like muted) and set sound normalization 70. Still didnt find a solution for sound delay

15
U
4 years ago
I
InvisibleAgony
posted in Razer Synapse

Razer Kraken Tournament Edition: Apps not showing in Mixer to switch from Stereo/Surround

uragiri_nasibguys check out the new update! everything is fixed! ye finally thx works. Do u have delay on sound? It feels like playiin with 100 ping on csgo, in stereo mode and tgx mode. I set the old razer te- game as a default bcs of this...

15
U
4 years ago
P
piggy711
posted in Razer Support

Razer Kraken TE THX stopped working

im waiting this since february lol. I couldnt use thx once

3
R
4 years ago
D
Davidier
posted in Razer Support

Kraken Tournament Edition - THX Spatial Audio not working.

beerwithbatmanYou have to go to windows sound options, right click on your headset, and turn on windows spatial sound as well. nothing changed.. still the same

79
Razer.Speedcr0ss
3 years ago
I
InvisibleAgony
posted in Razer Synapse

Razer Kraken Tournament Edition: Apps not showing in Mixer to switch from Stereo/Surround

SokaszI don't know what's going on but they definitely need to update for the TE stuff and all that ASAP exactly, im still in touch with razer support higher tier they said. I could just buy kraken 2019 if i cant use thx pff

15
U
4 years ago
A
Albzi
posted in Razer Support

THX spatial audio not working

Naiv69Failure from the last update of w10 if i change my w10 build i can use thx then right?

7
L
4 years ago
N
NothingWade
posted in Razer Support

Razer Kraken Tournament Edition drivers problem

sorry irrelevant but does thx works for you ?

3
N
5 years ago
K
Kqwell
posted in Audio

Razer kraken te problems

BlackFireDragonYes you can but you must know that device will show on synapse when synapse 3 is not install on pc. If you dont have devices that use synapse 3 you can switch without any problem :) oh its good, what about thx? Can i use that

7
K
5 years ago

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