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Hi Purchased Blackshark V2 X from an authorized reseller. Tried to activate the 7.1 Surround. However, product already registered upon keying in all details. Reseller unable to provide the code. What do I do?

Every single time I boot up my computer, RzPowerTool requests an update. About half the time I allow it to update (I am the device administrator), but still it requests an update the next time I turn on my computer. Is this normal behavior? How can I prevent this from happening? Is there any way to disable automatic updates (various forums indicate there used to be a second settings menu with this option, but that no longer seems to be the case).

I have the razer black shark v3, looking for the best audio eq for rainbow six siege and rust

I got the headset today. just wanted to activate the 7.1 surround but when I try to register it says unfortunately this product is not eligible for registration. I only tried to register because the guide on the paper that came with the headset said to do so. I dont know if its because im on windows 11 now or not but it did also say on the paper only eligible for windows 10 64 bit and above. I did not buy from another retailer it was amazon with the razer link being there linking to their other products. what should I do? thank you in advance.

 I played one game with it for an hour and now it’s unusable it’s extremely going to the left to the point where I can’t switch anything I tried to recalibrate and it keeps saying invalid invalid input. It’s annoying to think I have to do all this with a new controller please help is there anything I can do to fix this ? The deadzone option didn’t work and recalibration doesn’t either ? 

I’ve recently ordered the Wolverine V3 pro from Galaxus, thats a swiss electronics shop, i used the controller two times now and on the second time i tried to use it, it got extreme stick drift, like EXTREME i cant do anything the stick pulls everything to the right and i cant move even a bit, i contacted the support and did the Update like i was told to but the problem remains the same, i can even tell what the problem is because i never damaged the controller or got it dirty, i always keep it in the case after use, i would be happy if someone could help me, if not i will return it and order a new one because i cant play like that i cant even turn off the xbox with the controller like that, thats how extreme the stick drift is. Thank you

Hi,  Once the lighting on my Deathstalker V2 Pro turns off, it doesn’t turn back on when I start to use the keyboard again. Keyboard is currently unplugged but at 91% battery. The lighting does turn back on for my Basilisk v3 pro, also unplugged, once I start using it again.  Not sure if it matters but I have the keyboard and mouse both set to “Switch off lighting when idle for [5] minutes” which only works for the mouse. I’ve also got shut off set to “when display is turned off” but this doesn’t work for either device. The keyboard ultimately shuts off due to the setting “Device will turn off after [15] minutes of inactivity when running on battery” under power.  My ideal situation would be that lighting for both devices turns off when I turn off my display (but computer is still running). Not sure if this is possible (for reference my monitor is connected to a 5080 over display port). If not, then the keyboard should at least respect the second setting of turning off after 5 minutes

Just got these Kraken V4 Pros for christmas, and have noticed the volume wheel and microphone button on the headset are currently not functional, yet work perfectly fine if toggled with synapse or adjusted with the dock wheel. So after trying to update them in an attempt to fix it, I keep getting stuck on this screen where the headset is not detected by razer. I’ve tried directly connecting it to a USB port both on and off, connecting my headset thru the dock on the console port whilst the dock was connected to my PC thru the USB port, and I’ve tried different usb ports on my PC including a type C-C connection with the headset, and I am still having this issue, any insight as to how I can fix this is greatly appreciated as I am really loving this headest but these tiny flaws are ruining the experience for me

Greetings, there is a problem. I use the Razer DeathAdder v3 HyperSpeed mouse and have installed Razer Synapse to it. I adjusted the mouse to my game, reassigned the side buttons to the numbers on the keyboard so that it would be convenient to jump through the cells in the inventory. Today I log into the game and nothing works. I tried reinstalling the application, updating the drivers, restarting the computer, restarting the application itself and running it as an administrator. Nothing helps. But as soon as I connected the mouse directly to the PC via a wire, everything immediately worked. All the reassigned buttons are working. And when connected via a dongle, it works like a regular mouse. At the same time, I can switch sensitivity levels, but not to reassign any key. Help please

Hello, I’ve had an issue with my Razer Blade 15 (I think the 2022 version). If i tap on the laptop the sound quiets down for a few brief moments but comes right back. I’ve tried using compressed air to clean it out, but that didn’t seem to have an impact. Any ideas on how to fix it or should I try to look for a new fan to replace it?

je vien d’acheter le casque kraken kitty V3 X mais lorsque je le branche je n’est aucun son qui sort, le synapse n’est pas compatible avec et mon pc ne le detecte meme pas dans les parametre sonj’ai essayer de le brancher sur mon telephone et la aucun soucis le son marche. Je suis vraiment perdu 

No Activation code for 7.1 Surround Sound but have registered my headset Kaira X and got the confirmation email.

Habe das  Razer BlackShark V3 Pro aber kein Aktivierungscode Code und habe alles versucht aber hab bis jetzt immer noch kein wie bekommt man eins ?

I just got it today, it is christmas after all. There wasn’t a box code, nor was it under the ear muff like I saw on reddit. I am unable to provide a receipt for I was not the one to buy it, it was a christmas gift, I should be able to provide anything else about it however. 

The sound quality on my new razer blackshark v2 wireless is really good and the mic is good in recording, but the side tone sounds so horrible.is there any way to fix this or is it just a failure of razer. 

I can’t register my blackshark v2 X to 7.1 surround sound because it says “ this product is already registered”. I don’t understand, I bought it on Aliexpress wich commanded it to the company Shenzhen ZOYO Technology Co. What should I do please ?!--endfragment>!--startfragment>

I have many suggested ways by triple-click power button, try to update firmware and re-pairing utility. However, the case is the dongle do detected by my devices (try on laptop, phone & ipad) but when try to update the firmware or re-pairing it, the headphone itself is not detected  for example, i follow the step 1: insert dongle to laptop (not using the hub) complete. Step 2: power on the headphone and wait until led light blinking blue, done. The problem is i cannot go into the step because the headphone cannot be paired.  the headphone keep blinking blue even the dongle is inserted. Please help, i have try many ways but none succeed.

The max pulling rate is limted to 1000hz i’ve made sure that i am properly using the wireless hyperpulling dongle and that the mouse is properly charged.how do i fix this issue?(Windows 11 Pro)

I can't use this mouse the way I can with other mice for butterfly or drag clicking. Two clicks in quick succession are not registered.What can i do?Please help me, otherwise I will have to send the mouse back. 

After updating the application, the mouse started to do the following: When I pressed the button or moved it, it turned off and on. I already thought it was broken. I connected it to another computer and the effect was the same, even in Bluetooth mode. Resetting the profile settings did not bring any positive results. Then I went into the application via a wire and changed the power saving mode in wireless mode from 1 min to 5 min and the mouse started working, the effect of turning off/on disappeared. I will say one thing, it is complete .... It seems that the manufacturer is testing my patience.

Kraken X lite Headset. Got it as a Xmas gift.But That code just is not valid. For Sound that gets send to Email.

Hey all,I've had my Basilisk pro v3 from 2023 and have the mouse dock to use it wirelessly, recently I've now had the issue come up that my mouse will turn on and off constantly while the mouse is being used and when looking in synapse can visibly see the mouse connect for a split second, show 100% battery and immediately grey out with the red power symbol in the top right after a second while moving the mouse constantly to keep it out of sleep mode. I have tried everything that other users and support tech’s have suggested. I have tried:uninstalling synapse and reinstalling it updated the firmware on both the dock and the mouse uninstalled every driver on every razer device connected to my pc via the driver cleanup toolSo far none of these have succeeded and my mouse when being used wirelessly still has this issue, I should also note that the included dongle also failed within 2 months of me purchasing the mouse which is why I have the dock currently. Not sure if much can be done as m