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Unanswered questions

16213 Threads
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leetWeldonBlueportal934Insider Mini
asked in Razer Synapse 3
server access unavailable on every razer software setup i try to run

Whenever i try to install any razer software like synapse or 7.1 audio software i get an error that says server access unavailable.How do i fix it?

1770
L
1 year ago
H
hugrzzangInsider Mini
asked in Razer Support
thx audio

지금 로그인이 안되는데 원인과 해결 방안좀 부탁드립니다

60
H
1 year ago
Freaky_tie89
Freaky_tie89Insider Mini
asked in Razer Support
razer nari ultimate for Xbox mic problem

Hello i bought a razer nari ultimate for the xbox series x but nobody hears me. so I wanted to change the volume but I can't change it even though the headset is connected. Where could the problem be?

611
Freaky_tie89
1 year ago
J
JaramKamesgotInsider Mini
asked in Systems
Armory Crate audio setting issue?

What could be the reason for the Armory Crate audio setting to appear suddenly in the system tray and not allow the user to close it?

470
J
1 year ago
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Tgold1Insider Mini
asked in Razer Support
Razor Blade 17

Is a new Razor Blade 17 in the works that will have the top of the line components that the new Razor Blade 16 has? I really want to purchase the 17 inch screen size that has the high-end components that the new 16 comes with. Thanks

60
T
1 year ago
K
KowranKruzickInsider Mini
asked in Razer Synapse 3
What causes Razer Synapse.exe's interference?

What could be causing Razer Synapse.exe to suddenly minimize fullscreen games on Windows 11 systems without warning, and what are some potential solutions to this issue?

560
K
1 year ago
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BelaanKarianickInsider Mini
asked in Razer Synapse 3
"What causes WMI Provider Host's high CPU usage?"

"What is the possible reason behind high CPU usage caused by WMI Provider Host and how can Razer Synapse be related to it? Can you provide more information and evidence to support this claim, such as images?"

490
B
1 year ago
ONYXTractorRedventure530
ONYXTractorRedventure530Insider Mini
asked in Razer Support
Will the microphone quality for wireless headphones (Barracuda X) be better if I plug it in?

Hello, I’m looking to buy the Razer Barracuda X, but very curious whether if the mic quality will be better or not if I decide to use it plugged in using the provided 3.5mm jack cable.  Will the mic quality be any different, or will it be the same whether it’s plugged or unplugged? If anyone can help record a sound sample it would be great too so I can hear the difference, thank you!

490
ONYXTractorRedventure530
1 year ago
mktigerPL
mktigerPLInsider
asked in Razer Cortex
Razer Cortex does not count tournament hours for playing

While the app supports Call of Duty Modern Warfare II and counts game time, it does not count hours for playing Warzone 2.

723
A
1 year ago
smartTaupeGrayIVORY612
smartTaupeGrayIVORY612Insider Mini
asked in Razer Gear
Razer deathadder mouse

does the macro stay on the mouse even if unplugged from a pc

7111
smartTaupeGrayIVORY612
1 year ago
S
SomeenKopatriInsider Mini
asked in Razer Support
Did Razer mishandle customer's order?

What is the customer's complaint regarding Razer and their order of the Blade 16 laptop? Can you explain the situation where Razer cancelled the customer's order, charged their credit card regardless, and made it difficult to resolve the issue? How did Razer handle the situation and what steps did the customer have to take to eventually receive the laptop? Additionally, is the customer justified in expecting better customer support from Razer in this situation?

140
S
1 year ago
E
ENVELQPEInsider Mini
asked in Razer Support
Sensitivity clutch adjustment V2 Chroma

Hello I have the Wolverine V2 Chroma and I really need the adjustment of the sensitivity clutch to move in smaller steps than only by increments of 10% Any way to do this? Any third party software that can allow it? I'm willing to do anything, void warranty, read plenty of technical stuff, program it myself if I have to. I bought this controller because I wanted to use the sens clutch and if I can't tune it to the right amount of clutching that I need it's all pointless. Any help super appreciated!

1660
E
1 year ago
Y
yann3yInsider Mini
asked in Razer Support
Razer Blade 15 motherboard failure

I purchased razer Blade 15 advanced model 2021 with i7 and rtx 3060 back in autumn 2021. In mid January 2023 I put my laptop into hibernating for a bit more than one day and once I tried to use it, it won’t turn on. After almost 2 months of diagnosis, local laptop service confirmed that the issue is with the motherboard, as it initially seemed (the voltage was coming, but was not spread to all the elements of the motherboard, to be precise). I did not found any razer certified or official services anywhere in the Netherlands, so what am I supposed to do with such an issue? Obviously, the warranty has expired back in autumn 2022. Looking forward for the response.

6621
Razer.Zionzedd
1 year ago
polyplacePaleGreen120
polyplacePaleGreen120Insider Mini
asked in Razer Support
Razer Kitten BT keeps cutting out

So, today i recieved my kitty headset BUT everytime i try to watch YT or even play a game , the audio cuts out or makes everything sound robotic. It’s not my BT adapter cus it works perfectly with everything else so i have no idea what it is or how to fix it

251
Razer.Zionzedd
1 year ago
J
JACKHAMLInsider Mini
asked in Razer Support
blackwidoe v3 mini BT trouble

When I switch to BT mode, all keys turn into dark and nothing happened when I press any keys or try to pair. When I plug power in and switch to BT mode, all keys are blinking in pink color and still nothing happened when I press any key or pair.

110
J
1 year ago
V
VeraniTasinaInsider Mini
asked in Systems
Razer Blade 18 laptop's screen flickering constantly

Recently, I have been experiencing an issue with my Razer Blade 18 laptop's screen flickering constantly. Unfortunately, even after attempting to recover the operating system back to its default settings, the problem persists. This issue has been causing me significant frustration as it is hindering my ability to use my laptop effectively.

1751
Razer.Speedcr0ss
1 year ago
GoldFusionsharpRUBY747
GoldFusionsharpRUBY747Insider Mini
asked in Razer Support
Razer Ornata v3 x bugging out

I was messing around with the features on my keyboard and I think I macro key recorded the A key and the shift key so they wont work when I press them. The only way they are working is because I am recording all of my keys right now as if I want to create macro key shortcuts. This is the only way that allows me to use my shift and my A key. Is there any way I can disable it and get full functionality back to my keyboard. The keyboard I was is A Razer Ornata V3 X.

2081
Razer.Zionzedd
1 year ago
fastAvocadoFIRE OPAL138
fastAvocadoFIRE OPAL138Insider Mini
asked in Razer Support
Does Windows 11 break Blade 17 (Mid 2021) 3080 model?

Hey all,I’ve seen some posts about people updating this model to Windows 11 and it either being really really slow, or even not recognising the Nvidia GPU at all!I’d really like to know if the community thinks those couple of posts are one offs, or if most people with this model have found that updating to Windows 11 effectively bricks the dGPU requiring the computer to be returned, at huge time and expense, to Razer for a replacement. Thanks all:D 

815
T
1 year ago
D
Danr831Insider Mini
asked in Razer Support
Blade 16 boot F9

Hello I did a clean install of windows which removed the recovery option is there anyway to hide the F9 recovery option on boot? 

241
Razer.Speedcr0ss
1 year ago
byteCarnelianpoint928
byteCarnelianpoint928Insider Mini
asked in Razer Support
Pro Type Ultra keys came off when i used the keys

I was playing a game known as war thunder and I used one of the keys on my keyboard and it just popped off so I used another key, and it to came off, I think the + shaped things that connect the switches were faulty or something because I've used razer for a long time and this has never happened to me. Am I able to get a replacement by any chance?

291
Razer.Zionzedd
1 year ago
T
Tgold1Insider Mini
asked in Systems
New Blade 17

Is a new Razor Blade 17 in the works that will have the top of the line components that the new Razor Blade 16 has? I really want to purchase the 17 inch screen size that has the high-end components that the new 16 comes with. Thanks

120
T
1 year ago
sleekstoryFeldgrau761
sleekstoryFeldgrau761Insider Mini
asked in Razer Support
mic

Hey i need help looking for a mic arm for razer siren emote but dont know which are compatible pls name some

30
sleekstoryFeldgrau761
1 year ago
XoEdge
XoEdgeInsider Mini
asked in Razer Support
Ecran noir sur hogwart legacy apres maj nvidia

si quelqun a une idee merci

703
XoEdge
1 year ago
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BY2217M81305345Insider Mini
asked in Razer Support
razer 17 touchpad too sensitive cant even scroll because it flies everywhere

 I have the 17, but I barely tap something or scroll and the mouse flies all over the place, super sensitive, and sometimes I am typing and it clicks on its own a different location so my typing starts typing in a random location messing me up; I use it for software engineering which means this totally messes me up during my work, makes me work double.  Cant even work on my projects because most of the time I’m fixing the location of my cursor or selecting things I didn't want to select by accident. I try fixing the mouse options but couldn’t,  it’s so sensitive I hate my laptop. I want a refund  or a solution. what a terrible mouse pad.

220
B
1 year ago
aeroEMERALDFuchsia281
aeroEMERALDFuchsia281Insider Mini
asked in Razer Support
Unbinding from the account

How to untie the peripherals from the Razer account and is it possible to untie it?

60
aeroEMERALDFuchsia281
1 year ago

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