The Razer Armory

Solve the problem of purchasing the wrong voucher 

Hello, I bought your product Razer Kraken V3 pro headphones, I entered the serial number but did not receive an activation codeYour Razer device is not eligible to receive a 7.1 Surround Sound activation code. For eligible products, see 7.1 Surround Sound System for Gaming Headset.How to find out the serial number. 

I need the complete code

Please, is there any place where I can buy these pieces? PHOTOI want to change the space bar on my keyboard for a custom space bar, but then I need those pieces. Kind regards.

Why is there no white edition of the Razer Huntsman V3 Pro Mini?

the keyboard has stopped working! At first, it began to disconnect and connect sestimatically, and then it stopped working altogether! My computer doesn’t see it! And when connected, the keyboard doesn’t react at all, there’s not even a backlight!

I love the media button(s) on the Huntsman Elite.I use 2 monitors and use the media buttons to pause and play media from both streaming services, as well as youtube.But the next track/ previous track buttons don’t really work well for that sort of thing, so I went into synapse to reassign them to fast forward and rewind only to find that doing so is not an option.This is a big problem for when I’m watching follow-along tutorials, which is near constantly, as I have to keep switching window focus from Blender, or FL Studio, or whatever I’m using to manually rewind or fast forward the media.Anyone else have this issue? What do you think the chances are that this will be seen and addressed?Does anyone know of any browser extensions or 3rd party scripts that can rectify this issue?

I installed a new motherboard last night, and up until I went to bed everything was working fine with the mouse. When I woke up this morning, the mouse is no longer capable of being recognized by my PC. It won’t show up in device manager nor will it be detected by the firmware updater. I thought it might have just died, but I tested it on another PC and it works just fine. I’ve also tested other mice on my PC, and they function properly as well. It seems like it just isn’t receiving adequate power from my motherboard. I’ve uninstalled all mice and HID devices and reinstalled to no avail.

For some reason my Synapse Beta updated and now showed patch notes that were literally the THX audio update ones from last year. Not only that, but now it also keeps asking me to set my Blackshark V2 Pro as the default device WHEN IT ALREADY IS. It asks me over and over everytime I change the tab. So annoying. I reinstalled it and it didn't fix anything. But most importantly, why is it showing those patch notes for THX all of a sudden? 

 Hello, I am looking to replace the microphone on my Kraken Hypersense headset - CARDIOID RAZER™ HYPERCLEAR - but I can't find exactly this reference on the internet. Even the Razer site does not allow you to order this reference, do you have a solution?

Hi Razer Insider Community,I'm Saman from Funding Move, a prop trading firm providing funded accounts to traders.We're looking to integrate Razer products into our trading setups to enhance performance and comfort. I'd love your recommendations on:Keyboards and Mice: Which models offer the best precision and reliability? Monitors: Are Razer monitors ideal for multi-monitor trading setups? Audio Solutions: What Razer audio gear ensures clear communication? Comfort: Which products offer top-notch ergonomics for long trading hours?Your insights will be greatly appreciated!Thanks,Saman

HeyI got my kraken v2 pro back in like 2017 and sadly since then the mic on it doesnt work(the earpads are in bad shape too). Can i get it fix somehow, somewhere? Tried looking around and i dont think i found anything that would answer that part for me Thx

I have been trying to connect my new multi screen extension to my razer blade 15. the new display is also a power supply pass through, so it puts power to my usb c port and causes it to shut down the port.. is there a way to avoid this problem? i looked for specs on this device and cannot tell what exactly i need to do.. but i have discovered that i cannot put power to my usb c port. USB c port will charge devices and share data but it will not allow me to put power to it..ie the pass trough power source is over loading my USB c port..anyone have any suggestions?  

Model RZ09-03286W22Hope you can help :) Using Windows 11, my Blade 15 Base (2020)’s webcam is not working.It’s listed in Device Manager as a USB camera seemingly:I’ve tried:Installing all Windows Updates including optional.Updating Razer BIOS and firmware using these links: Razer Blade 15” Base (2020) | RZ09-0328x Support & FAQsthese instructions: The built-in camera on my Razer Blade is not detectedUninstalling that USB Camera device via Device Manager then using Device Manager to scan for hardware → it gets back to the same point as above. Asking Device Manager to update the driver at this point, it says it can’t find a better driver.What else can be done? Do you have a link to a more up to date BIOS/firmware version I can try to install; I saw someone on a forum say that 1.07 resolved the issue on their Blade from 2018.

hellowhy guys i dont have blizzard coins to buy from razer gold ?

About a week ago I ordered a new Razer Ornata V3 for gaming and writing. Now I have the problem that I can't use it to play properly because I can't press 3 keys at the same time. In a game that I play (Minecraft), I have to press 2 keys to run (sprint), or occasionally 3 keys when running at an angle (W, A or D, Caps Lock) It still works. However, if I want to sprint and jump at the same time (I also have to press the spacebar for this), this command is no longer triggered in the game. That means I can't run and jump at the same time. Actually, this keyboard advertises AntiGhosting and being able to press 6 keys at the same time. But if that doesn't work, the keyboard is useless for me... I ask for help and clarification.

i use a huntsman mini. At the very least make it an option to turn off the ability to be used with function key.. Currently unable to use my Y key, and cannot turn off this macro as it flashes red and then never seems to stop when i do press FN+Y … is there any fix to this besides buying a wooting ?

Audio out of sync.  Laptop > tvBought a new laptop.  Razer 15”. Currently I’ve noticed when I connect hdmi from dedicated gpu hdmi slot,  too tv,   I will sometimes get an audio sync lag. If I let it sit paused for awhile it will eventually fix itself. And I’ve noticed it really only goes out of sync,  when i load up games or something on laptop while tv is playing show (extended display) I’ve also noticed it will sometimes go out of sync when I close the laptop lid.  Any suggestions? 

i think i accidently hit f9 and now the macro keys (1, d, -, spacebar) dont work at all! not even why i press them to write. i tried resetting the keyboard that didnt work. 

I got my new Barracuda X headset, and whenever i am trying to play Call of Duty, it will kick me out from the game saying "connection lost"so i tried unpluging my Usb dongle and the game works perfectly the first day everything was okay any ideas!?? 

The keyboard doesn't work with the stated polling frequency of 1000hz, what can I do? Razer tricked me?

So I use my razer BlackWidow v3 mini always with cable connection (not wireless or bluetooth). Will it damage battery life, cause charging light is always on.